Trailer had one bald tire, not good
len A.
Customer Reviews for Camarillo U-Rent
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Don't move my reservation twice!
Charles K.The truck was fine, but the driver's door had to be slammed shut, otherwise the "door open" light would go on.
Brian J.Had trouble accessing my account, had to check in in person rather than using website.
Hunter M.The customer service at 92 Dawson in Camarillo was excellent. They were very friendly and helpful! The only frustration I had with renting from Uhaul is that I reserved a truck at another location and then was told to pick it up at Dawson instead. The only problem with this is that the shop closed several hours earlier than expected so I had to park my car and the Uhaul at the past hours drop-off location.
Kimberly S.Vince and Steve are awesome..super friendly..just have pacience. Your not the only one that needs something.. they get the job done..
leanne B.All of the staff we dealt with were great. Lou especially! We originally rented the truck for only a couple of days. Immediately after completely loading it, we had an unexpected family emergency and were unable to unload it to the new location in time to return the truck as previously arranged. Lou extended our rental time not once, but twice! He was so understanding and really helped relieve our stress so we could focus on our family issue. We would 100% refer the Camarillo U-Rent, Dawson location over others and we'll use them if we ever need a rental again, even if we have to drive a lot further to get it. Thank you Lou!!
laura A.LOL.........DON'T CLOSE SO SOON :)
Henry P.They had what I needed when I needed
Tery C.The employee was very helpful.
Karl R.Everything went smoothly and picking up and dropping off went well. All of my interactions with staff were very friendly and helpful. The movers I used from Mama Boys were great. The paperwork said tank was approximately 33 gallons and I used that to calculate the gas I needed to buy. I was responsible for 3/8 of a tank. What I calculated ended up being 3/4 so not sure if paperwork was accurate to the truck I used? I ended up overpaying for gas. The equipment was in good condition and I would use this company again. Gracias.
Andrea C.Very friendly and easy. Much better to rent a trailer than buy it.
ROBERT V.Fast pick up. Staff very friendly.
Becky S.Very quick and easy. I was on my way in 15 minutes. Easy to return during after hours. 3 pictures and you're done.
GENE Y.The cost estimate is fraudulent. The van is not 39 dollars per day plus milieage. When i got the final bill there was another 119 dollars added. Shame on your company.
MARWOOD S.Place was run by good people. Really great customer service.
EUGENE H.Excellent customer service by Louie Barroso. ¡Gracias!
CHRISTINA P.I had to rent a van from them on two separate occasions, one or two days apart. They were a little difficult for me to find at first, only because I don't live in California. The guys behind the counter were friendly, personable and a pleasure with whom to do business. Both gents asked me to take photos of the rental before I drove off….for my own protection. The van was practically brand new, still smelling like a new vehicle. It was clean inside and out. I strongly recommend them.
JEFFERY D.The heater did not work, and the check engine light was on. Maybe the miles per gallon could have been better.?
DEWAYNE O.These guys are great!! They are a Uhaul sub, not a dealer, but they all give a sh..t and are a pleasure to work with. I'd recommend them to anyone
TIMOTHY M.Staff was very pleasant and helpful
Kay E.Didn't really like driving this truck, but that's the brand, not the place. It definitely hauled what I needed. These guys are really good. Highly recommended. Not the 1st time I've used them and for things other than Uhaul too.
TIMOTHY M.Professional and quick
SEDRICK D.Be sure that the promised insurance isn't twice what I was quoted when I arrive to pick up my rental? The crew could not have been more accommodating
WARREN J.The Appliance Dolly I rented took more work pushing it than it did moving the appliance, the wheels would barely turn. And here I thought it was gonna make it easier.
GARY A.Great service. Great people.
VAL H.Owner rented the truck to two people for the same day! Give me an unreasonable time like so he could double dip the same day. Ruined our moving plans. Criminal behavior !!
CHRISTOPHER A.Just keep up the good work!
TIMOTHY M.Truck was dirty in and out. Smelled of cigarette smoke.
ALEC M.No improvements recommended.
Gary M.A lot of extra charges on my bill I wasn't informed of before rental. Not that that would have stopped me from renting, but I at least wouldn't have been surprised. I was charged gas although I returned it with more gas than I received it with. I am very unsatisfied and will tell my friends to use a different rental company.
SANDI T.Only issue: Google maps took me to the back lot. I was very concerned at first.
VICTOR H.Great guys great service. About the only thing I could think of to improve it would be an estimate of the mpg to make it a little easier to figure fuel costs, but that is a very minor inconvenience. Would definitely use again though hopefully I'm finished moving.
Damon G.I met 4 people that assisted me and everyone went above and beyond to help. Such a great experience!
LISA F.This place is great. Very friendly and fast. Definitely recommend it to everyone
JIM S.Navagation screen would be great or mounting device for phone.
RYAN B.Staff was very rude. I wanted to order additional equipment but they weren't interested.
Eric G.That truck needs to be taken out of service. The ride was atrocious. Driving that truck was worse than loading and unloading my property
Timothy F.Great job!
FRANK V.Everything was great.
CHRISTOPHER C.people were friendly and helpful, overall a quick and painless process
Bernard F.Lou and his staff were very helpful.
CHRISTOPHER C.Servicio al cliente de excelencia. The truck was in perfect condition.
WENDY M.I had signed up for the 24/7 service since the location I had initially hose opened later than what I had wanted. I received a phone call and stated I have to go to this location since the truck size I wanted is not available. I do not understand his is that possible. What's the benefit of offering the 24/7 if you can't offer the service?
FAHMY F.Very helpful and friendly.
Joan C.Truck was dirty inside and outside. The a/c did not work the entire drive! Kept turning on and off.
TYLER W.The guys were all friendly and helpful there.
ILOVEA B.The after hours drop off location was blocked by a large truck parked left side of gate!
PATRICK C.Cost was above online cost
RAYMOND C.Everything was great
Sandra N.Had to drive equipment back and forth to locationwith new born son late at night wait on phone for 2 hrs to return equipment get out take pictures of equipment put my truck in on going traffic to unhook equipment while my wife stood in front of my truck to block traffic to set trailer aside not to block entrance to business really really shitty experience and hassel
DENNIS C.