Comentarios de los clientes para Calvert Auto Caps Ltd

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Calvert Auto Caps Ltd

Clasificación general:

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joe N.
Clasificación:

Customer service excellent

Timothy T.
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Seems like U-Haul has increased the quality of their product recently. The trailer was nearly new and had lots of convenience items, spring loaded lift gate, lots of tie downs, boat trailer like brakes and bumpers. I had the opportunity to borrow a car trailer for free, but the cost was worth it, avoiding other favors that would eventually be called. One criticism, and I may have missed it in the description. Web page said it was a 6x12 trailer. I assumed the lift gate was thus 72 inches. It was only 57. I had to remove the wheel weights on the tractor to get it on. It was hard to back up loaded due to the brakes, but after unloaded, it was fine. I may have missed the instructions on disabling the trailer brakes.

Burke N.
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El cliente no dejó un comentario.

Sharon M.
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Throughout the years, very friendly and excellent service!

DAVID S.
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El cliente no dejó un comentario.

Melinda E.
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I wish the site would have confirmed with the company the items that were in stock as the location had multiple customers arriving for items that were not available. They were able to accommodate me as best as they could under the circumstances.

Swanson D.
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El cliente no dejó un comentario.

John L.
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El cliente no dejó un comentario.

Anthony N.
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El cliente no dejó un comentario.

Mario B.
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El cliente no dejó un comentario.

David R.
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El cliente no dejó un comentario.

William R.
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Mike has a fantastic mannerism and is great with every customer. He is willing to help wherever he can. I am a return customer and will be back when I need anything from u-haul.

Kevin M.
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El cliente no dejó un comentario.

Juanita P.
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El cliente no dejó un comentario.

Nathaniel B.
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El cliente no dejó un comentario.

MICHAEL M.
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I said no to clean and well maintained because there was a leak on the right hand side of the attic, which we weren't told about. I don't blame the location I picked it up from, but I wish I had know that. I had put my pictures up there and had several pictures and especially framed ruined.

FRANKI C.
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El cliente no dejó un comentario.

Rianna S.
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My experience with Calvert Auto's uHaul service was outstanding. Absolutely the best transaction I've had. They made everything easy, simple, and friendly. Their trucks are impeccable and modern. I love the backup camera.

Gregory T.
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El cliente no dejó un comentario.

JULIE H.
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El cliente no dejó un comentario.

Jeff B.
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El cliente no dejó un comentario.

Michael M.
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El cliente no dejó un comentario.

PHYLLIS G.
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Great service ??

Gary S.
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Professional ,helpful, would definitely recommend this business.

David J.
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Just keep on giving the same efficient care and service that I experienced at my pick up location at Huntingtown in Calvert Co., Md.

David B.
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El cliente no dejó un comentario.

Adam W.
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El cliente no dejó un comentario.

Linda O.
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Could not have been more convenient. The folks who helped me with the rental were professional, kind, and very helpful. I actually have a U-haul-it dealership closer, but I am a repeat customer to this dealership—they are that professional!!

George N.
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Mike was great to work with! He figured out my plan and worked to get me what I needed to make my move! Thanks Mike!!

William S.
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El cliente no dejó un comentario.

Michael R.
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In the Southern MD area there is no better place to deal with UHaul than this place. They are efficient and friendly. We always get what we order unlike other times trying to reserve stuff.

Vickie S.
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The equipment was clean but the box portion leaked my mattress, 3 inch mattress pad and boxes were damaged from leak. Boxes had to be unpacked in truck and items carried in and or put in different boxes. Made things very stressful.

William S.
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El cliente no dejó un comentario.

Ryan P.
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El cliente no dejó un comentario.

NICHOLAS H.
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The check-in clerk was efficient and helpful. The return process was painless.

Suzanne T.
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We reserved a unit in our zip code. We picked a date unit was available and then the night before we find out we need to drive 90 min out of our way to get a similar unit. Unacceptable - both locations were nice and the ease of renting was great but wasting 90 min of my time in the wrong direction is unacceptable

Bianca D.
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Great business and very nice people. That's what I am talking about! Highly recommend!

Brian E.
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El cliente no dejó un comentario.

Eric P.
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i will always go there when needed

Ryan V.
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El cliente no dejó un comentario.

Mark S.
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The online reservation process was painful. No idea where my two online reservations went. Huntingtown made it easier.

Cliff F.
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the personnel at Calvert Auto was great and very helpful thanks go to them!

David W.
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El cliente no dejó un comentario.

Robin W.
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Uhaul is very expensive.

Regie H.
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El cliente no dejó un comentario.

Brian A.
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El cliente no dejó un comentario.

David B.
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El cliente no dejó un comentario.

Christopher M.
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We have rented Multiple times from this particular location and it is by far the best customer service I have seen! I will definitely recommend them anytime

Larry R.
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The customer service at this location is ALWAYS Top Notch. Every time I need a trailer I do NOT hesitate to call the location and make a reservation. I have never had a problem obtaining a reservation when I call.

JEFF O.
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El cliente no dejó un comentario.

Cynthia H.
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El cliente no dejó un comentario.

charles C.
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All went well, why change?

Paul L.
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El cliente no dejó un comentario.

Leslie H.
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Staff are very knowledgeable about equipment and check in and out was simple. Highly recommend the location.

Warren K.
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El cliente no dejó un comentario.

Dave T.
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Nothing else, really. Ray was very helpful since this was my first towing experience, and I had just added the trailer hitch to my Honda van. He gave me advice on how to drive, handling the extra length and watching my speed and gave me more confidence to make the trip safely, which I did.

Tanya W.
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El cliente no dejó un comentario.

David D.
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Overall everything was good. The truck bed was completely full of mud and needed to be cleaned before I used it. Also at a certain mile it turns to flat rate. So .79 cents a mile x106 miles is only $84 dollars round. I was charged $100 when I hit 100 miles which should be $79 then a higher rate for over 100 miles. So I paid the price for 124 miles but uses 106.

Steve H.
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better software

Allen W.
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Had problems about the drop off. I was told I could go to any unsullied facility and drop the trailer off at no charge. I tried to drop the trailer off at the facility located at Rt 450 and Rt 3 on Bowie Maryland. The person there told me it was an extra cost to drop the trailer there after I was told I could drop the trailer at any facility with no additional charge. I had to re-hook the trailer by my self with no help from the associate and take it another 30 mile and 45 minutes away. What an inconvenience

Jackie E.
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Friendly and helpful!

james L.
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El cliente no dejó un comentario.

John H.
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El cliente no dejó un comentario.

Fredrick M.
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It took about 1/2 hour to process the return due to computer issues.

Edward V.
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El cliente no dejó un comentario.

Debra M.
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El cliente no dejó un comentario.

peter P.
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El cliente no dejó un comentario.

joe G.
Clasificación:

NA

Donald R.
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El cliente no dejó un comentario.

LUKE M.
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El cliente no dejó un comentario.

Donald R.
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Improve your reservation software. I had a confirmed reservation for a 26 foot truck that was canceled by someone or thing- not by me, received no notice, drove 50 miles to pick up this truck only to find out none were available. Luckily Calvert had a smaller truck but I had to make multiple trips. Seriously not likely to use U haul again. You

Jarrod T.
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El cliente no dejó un comentario.

Jay W.
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El cliente no dejó un comentario.

Mike S.
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El cliente no dejó un comentario.

Fabio G.
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El cliente no dejó un comentario.

MICHAEL G.
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Fast and friendly service, In and out, no problem.

Cheryl B.
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The customer service representatives were very helpful and knowledgeable, and were open to answering my many questions.

DENNIS M.
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Best service i have ever received

John K.
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El cliente no dejó un comentario.

Richard P.
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Not make the cost of one-way trips ridiculous, the empty trailer bounced along terrible. It could not have not be good for it.

Janis D.
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El cliente no dejó un comentario.

Mark H.
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El cliente no dejó un comentario.

Fabio G.
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El cliente no dejó un comentario.

Jordan Z.
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El cliente no dejó un comentario.

DENNIS M.
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El cliente no dejó un comentario.

madhat A.
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El cliente no dejó un comentario.

madhat A.
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El cliente no dejó un comentario.

Eric P.
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Nothing Went great

Linda K.
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El cliente no dejó un comentario.

Michael F.
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El cliente no dejó un comentario.

Stephen S.
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El cliente no dejó un comentario.

BRENDA D.
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El cliente no dejó un comentario.

Leonard D.
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El cliente no dejó un comentario.

David J.
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El cliente no dejó un comentario.

Nicholas M.
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El cliente no dejó un comentario.

Wallace S.
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El cliente no dejó un comentario.

Cesar S.
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El cliente no dejó un comentario.

KATHRYN H.
Clasificación:

The owner of this franchise in Huntingtown, Mike, went above and beyond. He came in on Sunday when the place is usually closed, to make sure we got our truck because U-Haul, for some reason, at the last minute changed our reservation from Huntingtown to Waldorf, a 1.5 hour round trip drive out of our way. (And they sent me a notification about this at 9:37 am. Our pickup time was scheduled for 8 a.m. Nice.) Mike saw that U-Haul had made this change and tried to phone me to verify it's what we wanted, but my phone was down low and I didn't hear his call come in, and so he waited for us to make sure we got our truck. We would have been extremely displeased and quite angry if we had to drive an hour and a half out of our way, because we already had a 5-hour drive scheduled for the day with this U-Haul truck and moving. We have no idea why U-Haul decided to change our reservation pick up location at the last minute, the truck we want it was absolutely available at the location we wanted, as planned. Here is a tid-bit though, the reason Mike came in to meet us is because I had phoned the day before and talked to him to verify that he had indeed received our online reservation and that the truck would be ready for us. Had I not done that, Mike would have just assumed that we had changed the reservation ourself to a different location and he would not have come in. As far as the rental vehicle itself, we had a great experience. We had the 9-foot pickup truck, it worked great it was a nice ride; we had to drive 283 miles that day moving some appliances and furniture, and we had no problems whatsoever. The return went smoothly. You do have to take a bunch of pictures, answer a bunch of questions online for the online return, and then you drop the key in the key return box. Except for U-Haul in its wisdom just randomly deciding to change our reservation location on us, it was a great experience. And we are so thankful that Mike is a caring person. U-Haul could have really messed up our day, but Mike made it work for us. Thank you Mike!!!

Chris K.
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El cliente no dejó un comentario.

candace G.
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Loved the fact that this location helped us hook & unhook the trailer to my truck!

Pamela B. | Overall Experience |
Clasificación:

Staff was friendly and very accommodating

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