My complaint is with the online app that didn't make it clear nor easy to deny the 14.00 coverage for insurance they call "Safe Move". Turns out this is insurance coverage for the contents that you are moving not the truck. Was unable to have it removed when I picked up the truck. I was hauling trash and didn't need to insure the contents of the vehicle.WILLIAM H.
Customer Reviews for Cajalco Temescal Storage Center
(Distribuidor de U-Haul del vecindario)
Corona, CA 92881
(Between Cajalco & Tom Barnes St)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - dom.: 10 a. m. - 3 p. m.
- Devolución del cliente 24 horas
- habla español
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Very easy pick-up and drop off, just what you need when your movingLONNIE W.
El cliente no dejó un comentario.TRAM V.
El cliente no dejó un comentario.JOE R.
THANK GOD NO STUPID HARMFUL MASKS REQUIRED! HILARIOUS INCONSISTENCIESKEITH C.
Service was easy and fast. The customer rep did an excellent job and I was in and out quickly. The U-Haul 15' truck I rented was very dirty on the exterior. The windshield was extremely dirty as well. The cab was decent. Overall, I would recommend to a friend. This is the second time I've rented from this location and I will again if needed.STEPHEN E.
El cliente no dejó un comentario.Francisco S.
Great customer service and professionalismIAN B.
El cliente no dejó un comentario.WILLIAM H.
Windows were dirty and hard to see through without cleaning.ALFONSO L.
The verification process is ridiculous and could be a game breaker turning customers awayTruong Q.
Very slow check-in, poor internet service area when it comes to phone downloads for checking in. There should be a another means of checking in for all customers--NOT USING A CELL PHONE !! This new technique SUCKS ! ðŸ‘ŽðŸ½ðŸ‘ŽðŸ½ðŸ‘ŽðŸ½HOLLY L.
The actual trailer I used was not for motorcycle. I was able to make it work but someone else may not. I would recommend not listing or using this trailer for motorcycle. GraciasJoseph S.
While the service was good, the vehicle needed a wash.DAVID C.
El cliente no dejó un comentario.Courtney C.
El cliente no dejó un comentario.Daniel Ray M.
El cliente no dejó un comentario.ARTURO C.
El cliente no dejó un comentario.MARK R.
El cliente no dejó un comentario.laura B.
Your staff at this location was amazingBRYAN J.
El cliente no dejó un comentario.ARTURO C.
El cliente no dejó un comentario.SCOTT G.
Clean but old truck and shell. Gas was suppose to be half full but was under only drove 21 miles and it took 7.5 gallons of gasJustin M.
The windows could have used more attention. Looked like there was a half attempt to clean themChristopher L.
El cliente no dejó un comentario.RALPH A.
No one ever told me where to leave the key. If someone said to leave it in a particular place I would have. I arrived after the office was closed and left the key in the truck. They charged me $65 to have someone come out and get the key out of the U-Haul. Why wouldn't a business that is renting vans have an extra key. Not a happy customerSUSAN K.
El cliente no dejó un comentario.COREY M.
El cliente no dejó un comentario.FRED K.
El cliente no dejó un comentario.ALVIN H.
El cliente no dejó un comentario.Peter N.
Very nice and friendly business. So helpful and easy for uhaul and storage needsCHRISTOPHER H.
Clean the cab of the truck before rental. This one was so gross! I tried marking it on the return but I wasn't paying the $25 cleaning fee when it was awful when we pitched it up.Edward G.
El cliente no dejó un comentario.AARON F.
Did a great jobVAUGHN J.
Great Local Spot and ServiceROBERT L.
Excellent service! Highly recommended!!Kevin D.
El cliente no dejó un comentario.Andrew S.
El cliente no dejó un comentario.LINDA I.
Best service and Uhaul experience we have ever had. We are very satisfied. Give all workers a raise.JEFFREY K.
El cliente no dejó un comentario.Matthew G.
Good personal service Fast and efficient thanksBASILIO P.
El cliente no dejó un comentario.JERRY P.
El cliente no dejó un comentario.Brendan F.
Rep was right on for the quote, even though we had given her an estimate for the mileage, other than that no comments.DONNA S.
El cliente no dejó un comentario.Bethany M.
El cliente no dejó un comentario.CHARLES H.
El cliente no dejó un comentario.Lisa M.
This has been the best Uhaul service I have ever received the employees were super kind super informative I can't say anything better than excellent exceptional everything Arthur was great he answered all our questions and dealt with us in a professional manner and I k. greatly greatly appreciate this facilities services thank you very much.Daniel A.
Customer service was amazing!robert C.
Extremely poor customer service will not go or recommend this location. Your main office was not even able to get to talk to one of the reps . Please see comments on file . Honestly I would like a refund .ARMANDO C.
El cliente no dejó un comentario.Carlos R.
El cliente no dejó un comentario.Dale E.
El cliente no dejó un comentario.Heriberto P.
El cliente no dejó un comentario.Eli P.
El cliente no dejó un comentario.Anthony D.
El cliente no dejó un comentario.Karina W.
El cliente no dejó un comentario.Ivan B.
El cliente no dejó un comentario.Patrick E.
The customer service was great. I would recommend this place for sure for their storage, and the truck rentals! âï¸âï¸âï¸âï¸âï¸Susan F.
El cliente no dejó un comentario.Marcus F.
Big Sing,DAMIAN S.
El cliente no dejó un comentario.James C.
El cliente no dejó un comentario.JONATHAN L.
El cliente no dejó un comentario.Matthew W.
Denise in the office was a pleasure to work with. She is professional, knowledgeable, efficient, and has a great sense of humor!PHILLIP M.
Employee was inattentive.AFSONEH M.
El cliente no dejó un comentario.Velino A.
El cliente no dejó un comentario.SAMUEL R.
El cliente no dejó un comentario.NGHIA H.
El cliente no dejó un comentario.BRUCE C.
Hire more people like today's staff. They were friendly, professional and nice. Rock Stars for sure. Gracias.BRENT B.
El cliente no dejó un comentario.Francisco G.
Very professionalDomingo M.
El cliente no dejó un comentario.Steven P.
Location was closed when we were returning had to wait 30 minutes. Attendant was extremely rude, was confrontational and locked us in facility and had to call local police. Will never rent from this location ever again and will be reporting them.Brian B.
El cliente no dejó un comentario.Bruce Y.
El cliente no dejó un comentario.Edward H.
El cliente no dejó un comentario.Marc T.
Very helpful and courteous.Keith S.
El cliente no dejó un comentario.Ashley P.
El cliente no dejó un comentario.Stevan R.
They charged me $51 and no one is answering the phone. I have no idea whyMario M.
Excellent customer service.Rogelio V.
Don't change a thing!Dicky B.
El cliente no dejó un comentario.Sandra H.
El cliente no dejó un comentario.William R.
El cliente no dejó un comentario.Patrick N.
I will never do busines with this location ever againCesar P.
El cliente no dejó un comentario.Tracie M.
This was to say the least a horrible experience. My husband and I went to pick up truck and were told the truck had a lockbox code and would be next door a couple of driveways away. Josh Teasley who I believe is the person who helped us at the front desk almost forgot to give us paperwork to sign. We were not given any paperwork to take with us. Only a sticky note with the code on it and Uhaul truck number. Husband took a picture of where the gas was and had to immediately go fill the truck up. Truck was picked up around 1:00pm on a Saturday and returned by 4:00pm. My husband returned the car at 1/4 gas even though the truck was almost on "E" when picked up. I saw a charge on my bank pending almost $148.00 and immediately called. They claim the truck came back empty and therefore I was being charged a refueling fee as well as the gas fee. I was already on my way out and decided to go there in person but the woman on the phone had given me a direct number to Uhaul to call and dispute any charges with them. My husband called and when he first verified he was calling the right place and location, and the man on the phone said yes, he began to explain the discrepancies and the man on the phone called him a F^cking N^gga. He was irate! I immediately phoned 911 because we were on our way there in person to the location at 20310 Temescal Canyon Rd in Corona. When we arrived only the female that I spoke to was there and claimed she was there alone. I cancelled 911 assistance and told her that we would not be paying the charges that were being processed and that a credit needed to be issued immediately or I wasn't going to pay anything until someone, manager or other helped me in this instance. We even explained that the man on the phone to the number she gave us called my husband a racial slur. It is a shame that we are still having to deal with this type of ignorance in any situation. If they know who said this, that person needs to be fired immediately!!!!!!!!!!!!!!!!!!!! I see a pending credit as of today but it hasn't posted to my account.John B.
This was the best UHAUL experience I've ever had. The staff was helpful understood my need and was very accommodating. I highly recommend this location. The manager, Ralph runs a very efficient facility.Steve C.
Everything was greatGeorge N.
Horrible customer service. App does not work and customer service agents are useless in helping. Spent more time trying to pick up and return truck then actually using it.Perry C.
El cliente no dejó un comentario.Sandra H.
El cliente no dejó un comentario.Daniel M.
El cliente no dejó un comentario.Cyrus R.
most of the lights were not turned on inside the office and therefore very dim. The staff was very unfriendly. When she told us that we need to return to LA location different than what I originally looked up on site, she told me to call that location to change it. She would not help me to make the change. The whole process was not pleasant.Lilian L.
Absolutely the worst experience. The truck that I ordered (26 foot truck) wasn't available. I was charged for a 15 foot truck close to about $160.00. Meanwhile I had to fill up 5 other cars with stuff so that I can manage to transport my stuff. How is U-Haul still in business?Khalid H.