Customer Reviews for Cajalco Temescal Storage Center
(U-Haul Neighborhood Dealer)

526 reviews

20310 Temescal Canyon Rd   Corona, CA 92881
(Between Cajalco & Tom Barnes St)

(951) 739-0382

Location Hours

  • Mon-Sun: 10 am - 3 pm

Services at this Location:

Contact Us

(951) 739-0382

20310 Temescal Canyon Rd
Corona, CA 92881
(Between Cajalco & Tom Barnes St)

Services at this Location:

Location Hours

  • Mon-Sun: 10 am - 3 pm
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Francisco S. 
Rating:
5.0

Great customer service and professionalism

IAN B. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM H. 
Rating:
4.0

Windows were dirty and hard to see through without cleaning.

ALFONSO L. 
Rating:
4.0

The verification process is ridiculous and could be a game breaker turning customers away

Truong Q. 
Rating:
4.0

Very slow check-in, poor internet service area when it comes to phone downloads for checking in. There should be a another means of checking in for all customers--NOT USING A CELL PHONE !! This new technique SUCKS ! 👎🏽👎🏽👎🏽

HOLLY L. 
Rating:
5.0

The actual trailer I used was not for motorcycle. I was able to make it work but someone else may not. I would recommend not listing or using this trailer for motorcycle. Thanks

Joseph S. 
Rating:
4.0

While the service was good, the vehicle needed a wash.

DAVID C. 
Rating:
5.0

Customer did not leave a comment.

Courtney C. 
Rating:
5.0

Customer did not leave a comment.

Daniel Ray M. 
Rating:
5.0

Customer did not leave a comment.

ARTURO C. 
Rating:
3.0

Customer did not leave a comment.

MARK R. 
Rating:
5.0

Customer did not leave a comment.

laura B. 
Rating:
5.0

Your staff at this location was amazing

BRYAN J. 
Rating:
5.0

Customer did not leave a comment.

ARTURO C. 
Rating:
1.0

Customer did not leave a comment.

SCOTT G. 
Rating:
5.0

None

ANTHONY S. 
Rating:
5.0

Clean but old truck and shell. Gas was suppose to be half full but was under only drove 21 miles and it took 7.5 gallons of gas

Justin M. 
Rating:
4.0

The windows could have used more attention. Looked like there was a half attempt to clean them

Christopher L. 
Rating:
5.0

Customer did not leave a comment.

RALPH A. 
Rating:
4.0

N/A

BRIAN E. 
Rating:
1.0

No one ever told me where to leave the key. If someone said to leave it in a particular place I would have. I arrived after the office was closed and left the key in the truck. They charged me $65 to have someone come out and get the key out of the U-Haul. Why wouldn't a business that is renting vans have an extra key. Not a happy customer

SUSAN K. 
Rating:
5.0

Customer did not leave a comment.

COREY M. 
Rating:
5.0

Customer did not leave a comment.

FRED K. 
Rating:
5.0

Customer did not leave a comment.

ALVIN H. 
Rating:
5.0

Customer did not leave a comment.

Peter N. 
Rating:
5.0

Very nice and friendly business. So helpful and easy for uhaul and storage needs

CHRISTOPHER H. 
Rating:
5.0

Clean the cab of the truck before rental. This one was so gross! I tried marking it on the return but I wasn't paying the $25 cleaning fee when it was awful when we pitched it up.

Edward G. 
Rating:
5.0

Customer did not leave a comment.

AARON F. 
Rating:
5.0

Did a great job

VAUGHN J. 
Rating:
5.0

Great Local Spot and Service

ROBERT L. 
Rating:
5.0

Excellent service! Highly recommended!!

Kevin D. 
Rating:
3.0

Customer did not leave a comment.

Andrew S. 
Rating:
5.0

Customer did not leave a comment.

LINDA I. 
Rating:
5.0

Best service and Uhaul experience we have ever had. We are very satisfied. Give all workers a raise.

JEFFREY K. 
Rating:
3.0

Customer did not leave a comment.

Matthew G. 
Rating:
5.0

Good personal service Fast and efficient thanks

BASILIO P. 
Rating:
5.0

Customer did not leave a comment.

JERRY P. 
Rating:
5.0

Customer did not leave a comment.

Brendan F. 
Rating:
5.0

Rep was right on for the quote, even though we had given her an estimate for the mileage, other than that no comments.

DONNA S. 
Rating:
5.0

Customer did not leave a comment.

Bethany M. 
Rating:
3.0

Customer did not leave a comment.

CHARLES H. 
Rating:
5.0

Customer did not leave a comment.

Lisa M. 
Rating:
5.0

This has been the best Uhaul service I have ever received the employees were super kind super informative I can't say anything better than excellent exceptional everything Arthur was great he answered all our questions and dealt with us in a professional manner and I k. greatly greatly appreciate this facilities services thank you very much.

Daniel A. 
Rating:
5.0

Customer service was amazing!

robert C. 
Rating:
1.0

Extremely poor customer service will not go or recommend this location. Your main office was not even able to get to talk to one of the reps . Please see comments on file . Honestly I would like a refund .

ARMANDO C. 
Rating:
4.0

Customer did not leave a comment.

Carlos R. 
Rating:
5.0

Customer did not leave a comment.

Dale E. 
Rating:
5.0

Customer did not leave a comment.

Heriberto P. 
Rating:
5.0

Customer did not leave a comment.

Eli P. 
Rating:
5.0

Customer did not leave a comment.

Anthony D. 
Rating:
5.0

Customer did not leave a comment.

Karina W. 
Rating:
5.0

Customer did not leave a comment.

Ivan B. 
Rating:
5.0

Customer did not leave a comment.

Patrick E. 
Rating:
5.0

The customer service was great. I would recommend this place for sure for their storage, and the truck rentals! ⭐️⭐️⭐️⭐️⭐️

Susan F. 
Rating:
5.0

Customer did not leave a comment.

Marcus F. 
Rating:
5.0

Big Sing,

DAMIAN S. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN L. 
Rating:
5.0

Customer did not leave a comment.

Matthew W. 
Rating:
5.0

Denise in the office was a pleasure to work with. She is professional, knowledgeable, efficient, and has a great sense of humor!

PHILLIP M. 
Rating:
1.0

Employee was inattentive.

AFSONEH M. 
Rating:
5.0

Customer did not leave a comment.

Velino A. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL R. 
Rating:
5.0

Customer did not leave a comment.

NGHIA H. 
Rating:
4.0

Customer did not leave a comment.

BRUCE C. 
Rating:
5.0

Hire more people like today's staff. They were friendly, professional and nice. Rock Stars for sure. Thank you.

BRENT B. 
Rating:
5.0

Customer did not leave a comment.

Francisco G. 
Rating:
5.0

Very professional

Domingo M. 
Rating:
5.0

Customer did not leave a comment.

Steven P. 
Rating:
1.0

Location was closed when we were returning had to wait 30 minutes. Attendant was extremely rude, was confrontational and locked us in facility and had to call local police. Will never rent from this location ever again and will be reporting them.

Brian B. 
Rating:
5.0

Customer did not leave a comment.

Bruce Y. 
Rating:
5.0

Customer did not leave a comment.

Edward H. 
Rating:
5.0

Customer did not leave a comment.

Marc T. 
Rating:
5.0

Very helpful and courteous.

Keith S. 
Rating:
5.0

Customer did not leave a comment.

Ashley P. 
Rating:
5.0

Customer did not leave a comment.

Stevan R. 
Rating:
3.0

They charged me $51 and no one is answering the phone. I have no idea why

Mario M. 
Rating:
5.0

Excellent customer service.

Rogelio V. 
Rating:
5.0

Don't change a thing!

Dicky B. 
Rating:
5.0

Customer did not leave a comment.

Sandra H. 
Rating:
4.0

Customer did not leave a comment.

William R. 
Rating:
4.0

Customer did not leave a comment.

Patrick N. 
Rating:
1.0

I will never do busines with this location ever again

Cesar P. 
Rating:
5.0

Customer did not leave a comment.

Tracie M. 
Rating:
1.0

This was to say the least a horrible experience. My husband and I went to pick up truck and were told the truck had a lockbox code and would be next door a couple of driveways away. Josh Teasley who I believe is the person who helped us at the front desk almost forgot to give us paperwork to sign. We were not given any paperwork to take with us. Only a sticky note with the code on it and Uhaul truck number. Husband took a picture of where the gas was and had to immediately go fill the truck up. Truck was picked up around 1:00pm on a Saturday and returned by 4:00pm. My husband returned the car at 1/4 gas even though the truck was almost on "E" when picked up. I saw a charge on my bank pending almost $148.00 and immediately called. They claim the truck came back empty and therefore I was being charged a refueling fee as well as the gas fee. I was already on my way out and decided to go there in person but the woman on the phone had given me a direct number to Uhaul to call and dispute any charges with them. My husband called and when he first verified he was calling the right place and location, and the man on the phone said yes, he began to explain the discrepancies and the man on the phone called him a F^cking N^gga. He was irate! I immediately phoned 911 because we were on our way there in person to the location at 20310 Temescal Canyon Rd in Corona. When we arrived only the female that I spoke to was there and claimed she was there alone. I cancelled 911 assistance and told her that we would not be paying the charges that were being processed and that a credit needed to be issued immediately or I wasn't going to pay anything until someone, manager or other helped me in this instance. We even explained that the man on the phone to the number she gave us called my husband a racial slur. It is a shame that we are still having to deal with this type of ignorance in any situation. If they know who said this, that person needs to be fired immediately!!!!!!!!!!!!!!!!!!!! I see a pending credit as of today but it hasn't posted to my account.

John B. 
Rating:
5.0

This was the best UHAUL experience I've ever had. The staff was helpful understood my need and was very accommodating. I highly recommend this location. The manager, Ralph runs a very efficient facility.

Steve C. 
Rating:
5.0

Everything was great

George N. 
Rating:
1.0

Horrible customer service. App does not work and customer service agents are useless in helping. Spent more time trying to pick up and return truck then actually using it.

Perry C. 
Rating:
5.0

Customer did not leave a comment.

Sandra H. 
Rating:
5.0

Customer did not leave a comment.

Daniel M. 
Rating:
4.0

Customer did not leave a comment.

Cyrus R. 
Rating:
2.0

most of the lights were not turned on inside the office and therefore very dim. The staff was very unfriendly. When she told us that we need to return to LA location different than what I originally looked up on site, she told me to call that location to change it. She would not help me to make the change. The whole process was not pleasant.

Lilian L. 
Rating:
1.0

Absolutely the worst experience. The truck that I ordered (26 foot truck) wasn't available. I was charged for a 15 foot truck close to about $160.00. Meanwhile I had to fill up 5 other cars with stuff so that I can manage to transport my stuff. How is U-Haul still in business?

Khalid H. 
Rating:
1.0

My order was transferred from a Uhaul place that was closer to me to this location not cool. I would like to be compensated for this matter. Had a one way trip from Riverside to L.A. they only had a quarter of a tank to make it there. 25 miles from the Uhaul place because of low gas I had to stop and put in more gas not even close to my final destination. That was ridiculous, it made the trip longer than it had to be. Just terrible.

Marc E. 
Rating:
3.0

Customer did not leave a comment.

cynthia C. 
Rating:
5.0

I struggled with trying to get the lock box open, ti get the key. the girl was very patient with me on the phone! She did an awesome job walking me through the procedure!

Katie L. 
Rating:
5.0

Customer did not leave a comment.

Ashley T. 
Rating:
1.0

I refuel the gasoline to the level which same as the level I rent it, but charged me $25.3 for gasoline, I complain it and will never coming back to U-Haul anymore

Jinwen Y. 
Rating:
5.0

Ralph was awesome and so was Natalie the storage unit was perfect size and the crew are very friendly well done

Wolfgang K. 
No reviews have been submitted for this location.

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