Your way of doing your online experience its was horrible, the pictures we have to do to confirm everything was very horrible!!!Kathryn D.
Customer Reviews for Cahokia Self Storage
(Distribuidor de U-Haul del vecindario)
Cahokia, IL 62206
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 3 p. m.
- Dom.: 9 a. m. - 1 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
I don't have anything to recommend. It was very easy to go through the process on my phone. I will use this service again.Corey H.
El cliente no dejó un comentario.Carl B.
El cliente no dejó un comentario.MICHAEL B.
Get a nicer worker. ZeeCAROL S.
Bad gas mileage.LATOSHA R.
Associate was rude and unfriendlyChristopher L.
El cliente no dejó un comentario.GILBERT D.
They lied on how much gas was in the truck. The Manger didn't give me a copy of the contract of the rental. The experience was wrong over all.CRYSTAL S.
El cliente no dejó un comentario.Joyce A.
Over the years I rented from u haul numerous times. In previous years the dealer would do the connection of the unit. Apparently that does not take place anymore, just a picture of the connection and that' in my opinion is unacceptable. I will rent from Home Depot who does help with the connection in the future.GERARD G.
Great service and storage unit.Harold W.
The utility dolly that I requested was not available at this location, although my on-line request made me believe that it was. The truck was clean and ready to go. The associate working was very pleasant. Overall I was very satisfied.RENEE B.
Great location. Clean, organized, professional, fast service.ELIZABETH C.
El cliente no dejó un comentario.JAMES B.
El cliente no dejó un comentario.TRAVON A.
El cliente no dejó un comentario.ARMAND K.
Do not allow a reservation for appliance dolly if the location does not have a appliance dolly.Willie A.
Need to do maintenance check on vehicles and assure there is fuel in vehicle. The air conditioner, didn't work and truck ran rough. Hard to get help when needed the mostJohn F.
When getting the vehicle I was told it was at a quarter of a tank and needed to be returned at the same. However when I started the vehicle it was much closer to an eighth.EMILEE M.
El cliente no dejó un comentario.MICHAEL K.
Location smart phone check-in didn't get signal at siteRAYMOND M.
El cliente no dejó un comentario.LATASHA H.
Nothing to my knowledgeSylvester W.
El cliente no dejó un comentario.Justice B.
Everything was great.DARREN W.
Zero customer serviceâ€¦ had to hookup trailer ourselves completelyâ€¦ zero assistance â€¦ rented appliance dollyâ€¦ guy said well your out of luck we don't have oneâ€¦ never communicated until we were there to pickupâ€¦ not friendly at allâ€¦ very poor customer experienceâ€¦ would never rent here againDavid V.
El cliente no dejó un comentario.ERICA W.
Initially Charged for a Dolly you didn't have and weren't able to provide- had to have the counter person take it off- then charged for gas when it was exactly where it wasnt initially. Over priced.HOLLY M.
Please make it clear to customers that they will not be able to pick up their rented U-Haul truck from the location they reserved it from. I was expected to drive an extra hour to pick up a truck that I had reserved from a location near my residence.Clayton J.
El cliente no dejó un comentario.Amber L.
Beth was very business appropriate. I got a call the morning of my appointment and she stated that a customer didn't bring truck back to the facility. Beth gave me a discount and seemed truly caring that I was able to complete my move.KEVIN M.
Excellent customer service. In and outHarry R.
The trailer lights did not work due to the light connector on the trailer had a broken brown wire. Also the right tire tie down strap was cut and to short to be used to secure the vehicle.Rocco R.
I can't think of anything. My customer experience was wonderful and all was well. Thank you all so very much.SHIRLEY S.
Wasn't happy with check in.Harry R.
El cliente no dejó un comentario.LATOSHA P.
El cliente no dejó un comentario.Lashonda S.
El cliente no dejó un comentario.Claudia G.
El cliente no dejó un comentario.RENEE G.
Excellent staff to work with! Here's an idea: make a dumpster available (for additional charge) where I could leave trash after the move.Kim G.
El cliente no dejó un comentario.RAYMUNDO R.
El cliente no dejó un comentario.Pam B.
Excellent service, Good personal employee'sROLANDO C.
El cliente no dejó un comentario.Jeff J.
El cliente no dejó un comentario.Linda R.
El cliente no dejó un comentario.Daniel M.
El cliente no dejó un comentario.Lorenzo J.
To have workers make sure the U-Haul are clean and in working order.Paulette S.
Very easy and affordableharry R.
El cliente no dejó un comentario.Michael B.
The passenger windshield wipers did not work and it was raining for most of my drive.Mark N.
I like everything about the service except we had our uhaul cancelled on the day we were supposed to pick it up. They provided another one for the next day.VICKIE G.
Everything was perfect !Richard W.
El cliente no dejó un comentario.Tashaylla W.
Had problem with the gate after hoursJoe L.
El cliente no dejó un comentario.MARK L.
El cliente no dejó un comentario.Chanae F.
El cliente no dejó un comentario.DEBORAH F.
El cliente no dejó un comentario.Tina J.
El cliente no dejó un comentario.Migeon W.
El cliente no dejó un comentario.DANIEL S.
Get staff that actually cares about the service there providing and customersFlorence D.
I usually love this location but due to social distancing they were very rude not only to me but to the other customers getting serviced as well. Once again getting a picture Identification did not workNecole A.
El cliente no dejó un comentario.Nathaniel H.
Just didn't like I had to stand outside and give someone my credit cardHerman S.
El cliente no dejó un comentario.Nicholas W.
El cliente no dejó un comentario.Latasha T.
El cliente no dejó un comentario.Dajah H.
El cliente no dejó un comentario.Jose L Q.
El cliente no dejó un comentario.ANTHONY H.
El cliente no dejó un comentario.Regina S.
Fast in and out. Great customer service. I highly recommend this location.Andrea Z.
El cliente no dejó un comentario.SHARRON T.
Perfect service, very helpful and courteous.Darnell S.
Took a long time to checki equipmentKaren R.
I was not able to receive via text message the contract to provide a picture of my id front and back.Necole A.
Inside of the uhaul was dirty had to sweep it out needs a good mop but I put blankets down to help not stain my furniture and beds. Other than that it was great...Brittney C.
El cliente no dejó un comentario.richard M.
El cliente no dejó un comentario.Asghar S.
El cliente no dejó un comentario.Marilyn D.
My drop off place was 3 hours away from where I was moving to. There were 3 drop off places in the city that I moved to ( Big Lake, Mn.). Why did the u haul in Cahokia try to sent us 220 miles to Ada Feed in Ada,Mn. to drop this truck off???Sadye P.
El cliente no dejó un comentario.Michael S.
El cliente no dejó un comentario.Randy O.
El cliente no dejó un comentario.Zandra B.
El cliente no dejó un comentario.Brittany D.
El cliente no dejó un comentario.JOE G.
El cliente no dejó un comentario.Nicholas H.
From my experience everything is perfectJimmy W.
The Uhaul leaked and ruined a mattress. Otherwise, the customer service was wonderful.Brandon W.
El cliente no dejó un comentario.Gale M.
El cliente no dejó un comentario.Carol W.
I didnt get the whole 24 hours but it was great.DARRYL C.
El cliente no dejó un comentario.Jesse D.
Everything was well done!!! The receptionist was excellent she did everything in a timely manner it took us no time we were in and out !! She was the Best!!Donna F.
Keep doing what you are doing.Yvonne P.
El cliente no dejó un comentario.LARRY M.
5 star all way round!! Excellent customer service.Janis W.
Continue liking your job, with a smile, and understanding, we're all human beings with different life styles, and situations. You'll never know when your conversation will help someone. Keep up the good work.Vernice H.