Customer Reviews for Cadwells Corner Auto Repair LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.TAMARA E.
Customer did not leave a comment.JOHN M.
Well not 4 me 2 discriminat against this company the personality of the woman was great,beautiful just all in all a great experience and reasonable did expect that cheep so I can't make any bad comments ðŸ‘ðŸ¼DAVID W.
Customer did not leave a comment.Hannah H.
One person at the location was nice but the other acted as if they didn't want me there. Also the truck jerked the entire ride.KENDELL H.
Customer did not leave a comment.RUSSELL W.
Fuel was indicated as full. After driving 4 miles, gauge dropped to read 3/4 tank. At completion of rental, I filled the tank with 12.6 gallons of fuel and had driven 45 miles total which equates to 3.5 miles per gallon. However, it is clear that the fuel tank was not full at rental start.WARREN M.
Owner was great!BRIAN R.
Customer did not leave a comment.JOSEPH L.
Customer did not leave a comment.Michael A.
Customer did not leave a comment.TRACEY K.
Customer did not leave a comment.LESA F.
The location was farther away from my house than the requested location, but my allotted miles didn't increase and I went over by a little.David L.
Truck was dirty, and the singal lights didn't work, the check engine light came on, when I called they wouldn't replace the truck and said I have insurance ur fine even tho I can get a fine and ticket for driving a vehicle that isn't road worthyMICHELE K.
Don't send people to the wrong location to pick up a vehicle, but other than that always nice to deal withJacqueline N.
Customer did not leave a comment.DOUGLAS L.
Customer did not leave a comment.Kyle S.
Customer did not leave a comment.Kyle S.
The truck didn't have all the blankets or dollies in it when I arrived. I helped the lady load them all. She also told me they would charge me $1 for every blanket that wasn't folded when I returned it. Never heard of that policy before when I've rented from UHaul. I was to return the truck by 3:00, I returned it at 6:00. My contract said if you need to return it late they charge $20. The store is closed on Sunday so I thought they can't rent it until Monday so I can be a little late. I was charged another complete day for truck, blankets, dollies and insurance. Great, thanks UHaul. Be aware.HARRY H.
This is a Uhaul issue, not Caldwells. How about having the trucks you reserved available when you show up!!! 3 people with reservations showed up and no trucks. WHY does uhaul take reservations for trucks that do not exist. Anyone can take the reservation, uhaul just doesn't know how to "hold" the reservation! The woman at caldwell did help me get a truck, but not the size I reserved plus I had to return it there, not the one way I reserved. I am going Enterprise next time! They cannot take a reservation unless they actually have the truck ðŸ¤"DAVID S.
Customer did not leave a comment.CHRISTOPHER T.
The website allowed me to pick whatever time for mobile pickup. I picked 6am. I get there and check in, but then it says â€œthis location doesn't open till 8â€. Then why the heck would it allow me to select that time?!? So i had to wait 2 whole hours for them to get there. Once they opened up, they didn't have any of my information from my online order. So they had to start a whole new order. I also reserved moving items, which they didn't have. Such a horrible experience. NEVER using this company ever again.THOMAS F.
Ever try to return a truck to a location that doesn't have cell service??? And your log in is terrible, will not retain passwords. Again we are DONE doing business with U HaulCatherine H.
The rental manager was so professional, kind and courteous, she was amazing! She made the entire process seamless & as smooth as possible. I would highly recommend working with Cadwell's for their rental! I look forward to working with them again and seeing her beautiful, pleasant smile again!Trent H.
Staff was very helpful.Scott F.
Customer did not leave a comment.Jessica R.
Great service and thank you for making it an easy transition to get the truck extendedRickie C.
Customer did not leave a comment.MONICA E.
We received pleasant, friendly and courteous service when we checked in. The truck was ready and clean; there was no waiting. I would go back in a minute and I would send my friends and family as well.MARY R.
Customer did not leave a comment.Jordan B.
Customer did not leave a comment.ERVIN B.
Absolutely outstanding service! Very friendly, quick and helpful!Steven H.
Customer did not leave a comment.Robert F.
Cadwells Corner is awesome!MARK K.
Customer did not leave a comment.RANDY C.
Customer did not leave a comment.MARTIN M.
Put equipment on my contract I didn't rentTONYA B.
Customer did not leave a comment.Gregory N.
Customer did not leave a comment.KAITLIN J.
Customer service was excellent! She was very helpful and apologetic about the condition of the truck.Donna B.
Door was extremely heavy to open and interior wasn't very cleanPHILIP L.
Customer did not leave a comment.DAVID W.
The woman who was behind the desk was friendly and courteous.PAUL R.
Customer did not leave a comment.DONALD Y.
Customer did not leave a comment.RICKY H.
This was our second time dropping off at this location and both times the owner was incredibly rude! The first time she called before the reservation was up and was rude saying it needed to be back for a customer, yet we had extended and received a confirmation. She argued with me then realized we extended. This second time the truck wasn't due until 5pm she called at 1:59 sking for the truck. We agreed we'd have it back by 4 and she called at 3:30 wondering where it was. She hung up on my husband and was incredibly rude. Would never rent from her again!CHAD M.
There wasn't a whole lot of room to park the truckJoey S.
Customer did not leave a comment.JUSTIN M.
Nothing. I was greeted and serviced very well, professionally and courteous.PAUL B.
Customer did not leave a comment.Anthony C.
Customer did not leave a comment.ROGER L.
Open on SundaysNathaniel G.
Customer did not leave a comment.LARRY B.
Customer did not leave a comment.JACOB G.
Excellent service every time! Jen always does a fantastic job!JAMES C.
Customer did not leave a comment.ROBERT S.
Customer did not leave a comment.JENIFER A.
Customer did not leave a comment.SHANDOLYN A.
Missing dolly that I rented.Benjamin F.
My experience with this location was great. The woman who helped me her name with Jen she was absolutely wonderful. She took care of me very quickly and was extremely helpful. I would definitely use them again!TAMARA A.
Customer did not leave a comment.STEPHEN C.
Customer did not leave a comment.connie G.
Lady at the counter was friendly and just great to do business with.KARL S.
Customer did not leave a comment.Robert R.
Customer did not leave a comment.Sean J.