Customer Reviews for Cadwells Corner Auto Repair LLC
(U-Haul Neighborhood Dealer)

251 reviews

5249 E Main St   Avon, IN 46123

(317) 745-7398

Office Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    8 am–11 am
  • Sunday:
    Closed

Services at this Location:

Contact Us

(317) 745-7398

5249 E Main St
Avon, IN 46123

Services at this Location:

Office Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    8 am–11 am
  • Sunday:
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Just keep it up the good job

TOLA AFOLAYAN 
Rating:
1.0

Wiper not working and not clean .

anand patel 
Rating:
5.0

Customer did not leave a comment.

Lewis Poore 
Rating:
5.0

Customer did not leave a comment.

NATHANIEL AWWAD 
Rating:
5.0

Customer did not leave a comment.

Roy Merritt 
Rating:
5.0

No signage as to where to drop trailer; parking lot not very conducive

Tim Polson 
Rating:
5.0

Customer did not leave a comment.

Nathan Awwad 
Rating:
5.0

Customer did not leave a comment.

Catherine Harsha 
Rating:
5.0

Customer did not leave a comment.

Bryan Collins 
Rating:
5.0

The charges for forgetting to fill the gas is too much. I was charged about $20 just for travelling with the uhaul for 22 miles. That's very unfair.

kabiru Ayodele 
Rating:
5.0

Cannot think of anything, I was very pleased with the rental. Thank you...

dennis batalis 
Rating:
5.0

Put some kind of crank lift on the 6 x 12 trailers. I had to drop it off after the facility closed and had to lift it off of my hitch by myself and it was almost impossible.

Steven Bartley 
Rating:
5.0

Customer did not leave a comment.

Yacouba Bambara 
Rating:
5.0

Customer did not leave a comment.

Christopher Knight 
Rating:
5.0

Customer did not leave a comment.

ADRIAN PANKO 
Rating:
5.0

They did not have the 4 dolly's they only had 2 of them but they threw in another dolly to make up for it. They are really nice people and it was a pleasure to interact with them.

Omar Khan 
Rating:
5.0

Customer did not leave a comment.

Andrew Byers 
Rating:
5.0

Customer did not leave a comment.

JOHN BATIC 
Rating:
5.0

Awesome!

Ernest Harvey 
Rating:
5.0

Everything was smooth from start to finish. Excellent customer service from the gentleman who helped me. Quick and easy check in, truck drove perfect, easy drop-off/checkout via. mobile app. No issues, would recommend to anyone.

Daniel Hartmanowski 
Rating:
5.0

Great experience!

Beth Biever 
Rating:
3.0

Customer did not leave a comment.

SAMANTHA SANDERS 
Rating:
5.0

Customer did not leave a comment.

Davenport West IV 
Rating:
5.0

Customer did not leave a comment.

Chella Ganesan Thangam 
Rating:
3.0

Customer did not leave a comment.

Jacob Peterson 
Rating:
3.0

Customer did not leave a comment.

Karri Duggar 
Rating:
5.0

Customer did not leave a comment.

Laura Gonzalez 
Rating:
2.0

Turned in truck 10-30-23 and finaay on 12-5-23 matter was taken care of.

Cara Martin 
Rating:
5.0

Customer did not leave a comment.

pat steele 
Rating:
3.0

A light in the dashboard came on as we were driving it down the road to unload. We looked it up and it needed more coolant. I was afraid it would overheat. As you see we only drive a handful of miles. I returned early because I didn’t want any more issues and I was scared to drive it further.

Tacey Mullen 
Rating:
5.0

Customer did not leave a comment.

RICK CHAPIN 
Rating:
1.0

Everything!

SHARON ADERIONOLA 
Rating:
4.0

Customer did not leave a comment.

Robert Preusch 
Rating:
1.0

My name is Inisha Ingram, contract 19812142. I reserved my uhaul van through Corporate Sales as I have a corporate account. I usually take the the mobile option to check out my uhaul but on this day, I went in. When I arrived to Cadwells, there was an older lady having some issues accessing my rental. She seeked help from a guy in the facility and he told her to call someone if she kept having issues (don’t remember the guys name). I mentioned to her that I reserved it through corporate sales, hoping that helped. She got on the phone and was talking to a man about my reservation and then got off. She looked at me and said “I can’t rent the van to you.” I asked why and she just said “so and so said I cant rent that van to you.” I said ma’am I had this reserved in advanced and attempted to show her on my phone that it was active. She got frustrated very fast and hostile very quickly. Slamming stuff and getting very loud but not justifying the reasoning. I literally was going back and forth with this lady and had to tell her to calm down and that she was being very disrespectful. A guy came out and I asked him to tell her to calm down. I asked her to call whoever she was speaking with back. She refused! She sd I’ll text him. Mind you, she just called him. She then says, I can give you the box truck but not the van as a corporate sale reservation. The guy text back and told her, “I’m NOT CALLING HER BACK AND SHE CANNOT RENT THE VAN.” She is yelling and getting upset with me. I told her to cancel reservation and I will rent it as a personal reservation as I was doing a private event for the COLTS NFL Team. I needed that rental and she made it so hard. She had the nerve to threaten to not let me rent it but the guy in the back sorta intervened. I WILL NEVER EVER RENT FROM THIS PLACE. As a young black woman, I really did not think the treatment was fair and the whole situation felt like I was being discriminated at its finest. I also had got dropped by an Uber and had no way back to my destination, hence the reason for needing this uhaul. This business should be banned for partnering with UHAUL. No professionalism, horrible customer service and unruly!

Inisha Ingram 
Rating:
5.0

No one told me that I would get a text message to sign in to pick up the truck or that I would need to download an app to check the truck back in. That I was not happy with.

RONALD HARDIN 
Rating:
1.0

Doing the self check in was terrible. The agent continually said the line was busy when trying to call my contacts to verify my identity yet both had called me saying they had confirmed with the agent. The whole mess made my pick up at 6am turn into 7:45am because the toll free agents hung up on me 3 different times and ultimately my movers cancelled on me because of the delay so I have to rent and move again this weekend. Horrible

Meghan Snyder 
Rating:
5.0

Need to add a lock to back!!!We had to go out and buy one…,

Katheryn Christie 
Rating:
4.0

Customer did not leave a comment.

Nathaniel Awwad 
Rating:
5.0

Na

Jeffery Jerrels 
Rating:
5.0

Overall a great experience . Van in great shape and the price was fair. I did have trouble with my return doing it on my phone. Just couldn't get it to work for me.

Mark Boling 
Rating:
3.0

I was originally scheduled to pick up at a different location, but the guy was sick and no one notified me, so I waited at his place for 1/2 hour. Had to call U-Haul to find out. Others were waiting also, so it wasn’t just me. There should be a system to notify customers. You guys have been around a long time and should function better.

LEEANN PETERSON 
Rating:
5.0

Nothing everything was fine

Jill Fisher 
Rating:
5.0

Customer did not leave a comment.

BILL HARDY 
Rating:
5.0

Customer did not leave a comment.

amy wolfgang 
Rating:
5.0

Customer did not leave a comment.

Bryan Eller 
Rating:
4.0

Nice , clean , efficient

daniel spence 
Rating:
5.0

Customer did not leave a comment.

Oscar Hanna 
Rating:
5.0

Customer did not leave a comment.

Jennifer Scott 
Rating:
5.0

Customer did not leave a comment.

Catherine Harsha 
Rating:
4.0

adopt a full fuel gauge policy. Not having full fuel gauge policy screws the customer (who likely overfills in this situation). also, the furniture dolly extra request was not provided so that was disappointing.

Michael Boyles 
Rating:
4.0

Customer did not leave a comment.

Loren Becht 
Rating:
3.0

This location did not have furniture dollies, and did not inform me until I had arrived for pick up. At the counter, they adjusted them off, but without prior knowledge we had to procure them elsewhere.

Matthew Adams 
Rating:
1.0

I was charged extra money after the truck was returned and there was no reason for the extra charge.

JIMMIE REID 
Rating:
5.0

Customer did not leave a comment.

Slawek Wrona 
Rating:
5.0

Uhaul was ready and pick up went quick.

Jeannie Burris 
Rating:
5.0

Customer did not leave a comment.

KAREN MUNDY 
Rating:
5.0

No one there when I dropped off. All good

JAMES DAUGHERTY 
Rating:
5.0

Absolutely no issues from these people, a real pleasure to do business with!

JUANITA STONE 
Rating:
5.0

Customer did not leave a comment.

jeff hensley 
Rating:
5.0

Customer did not leave a comment.

JUANITA STONE 
Rating:
5.0

Customer did not leave a comment.

Chad A Cannon 
Rating:
1.0

Very unfair and unfriendly service or lack of service and customer respect I was cheated by them who said I had used almost a 1/2 tank of gas even though I only drove 10 miles. The very rude and insulting person at the desk needs customer service training

John BERWICK 
Rating:
5.0

Customer did not leave a comment.

BILL HARDY 
Rating:
5.0

All the people there very nice to all

Will Feltner 
Rating:
5.0

Great location... Great staff... Great vehicles... Will always use Cadwell's Corner

KYLE CHASTEEN 
Rating:
5.0

Great people!

Jay Johnston 
Rating:
5.0

The only problem I had was taking a picture of the odometer.

LINDA Stark 
Rating:
4.0

They had a problem with their internet but got the job done, f very friendly there

Don lewan 
Rating:
5.0

Customer did not leave a comment.

ROBERT GABLE 
Rating:
5.0

Customer did not leave a comment.

ROBERT LAUDERMILK 
Rating:
5.0

Always the best , rent there often , very professional!

James Cadwell 
Rating:
5.0

Closed when I got there, nice open parking lot and easy to drop off the trailer.

JAMES RHINEHART 
Rating:
5.0

Cadwell's opened 15 min early on Memorial Day Weekend just to get us started. I appreciated that 110%. Truck had a dolly in it, which we didn't expect...a definite bonus. Excellent, friendly service. UHaul needs to drop Moving Care llc from the list of acceptable businesses. This company provides helpers to load/unload your truck. Ours never showed for either the loading at one place or unloading at destination. They would not answer phones after texting they were "on the way" but never showed. We will be filiing a BBB complaint.

Shirley K Startzman 
Rating:
1.0

My original order was a 24/7 pickup scheduled for a 7:00 am pickup in Plainfield. But the owner didn't do something right, so I had to drive all the way to Danville/Avon to get a different one. Then late that night I had to drive all the way back to that further away one. The one I took the time to schedule ahead of time was right by my house. very inconvenient and it made my whole day run behind schedule

Jennifer Richardson 
Rating:
5.0

Always an excellent location!! They know what they’re doing!

James Cadwell 
Rating:
2.0

Unfriendly service- didn’t tell me the return procedure via the App “just put the key in the box”

annie taylor 
Rating:
5.0

Customer did not leave a comment.

TODD TEMPLETON 
Rating:
4.0

Customer did not leave a comment.

Keith PIERSON 
Rating:
1.0

Don’t charge the customer a $25 cleanup fee for rusted water that was dried on the floor. She said it was a lot of red mud she is full of.

kevin morgan 
Rating:
5.0

Cadwells Corner is always my place for a rental. Everyone is knowledgeable and very helpful. I would always recommend them

James Cadwell 
Rating:
5.0

Customer did not leave a comment.

carl neiswinger 
Rating:
5.0

Customer did not leave a comment.

EARNESTINE RILEY 
Rating:
5.0

Customer did not leave a comment.

arnold Calhoun 
Rating:
5.0

Customer did not leave a comment.

Terrian Brady 
Rating:
3.0

Customer did not leave a comment.

Andrew Briggs 
Rating:
5.0

Customer did not leave a comment.

Gregory Hopper 
Rating:
4.0

Customer did not leave a comment.

BILL HARDY 
Rating:
4.0

Customer did not leave a comment.

Richard Davis 
Rating:
4.0

The 26' truck is definitely "well used". Makes all sorts of weird noises. It still starts and moved all of my stuff, which is the important part!

NATHANIEL AWWAD 
Rating:
4.0

Customer did not leave a comment.

JOHN HENISA 
Rating:
5.0

Customer did not leave a comment.

daniel servies 
Rating:
5.0

Customer did not leave a comment.

Kaylynn Pritchett 
Rating:
5.0

Customer did not leave a comment.

don chamness 
Rating:
5.0

Customer did not leave a comment.

DOUG CHAMBLISS 
Rating:
5.0

Very kind - great customer service

Charity Wheeler 
Rating:
5.0

Customer did not leave a comment.

gary stoner 
Rating:
5.0

Very nice and helpful.

Ronald Gentry 
Rating:
4.0

Customer did not leave a comment.

STEVE RAYL 
Rating:
2.0

Truck was dirty and not well cared for. The vehicle itself looked pretty worse for wear.

BRADLEY DUNCAN 
Rating:
5.0

Customer did not leave a comment.

James Siller 
No reviews have been submitted for this location.

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