Customer Reviews for CFC Self Storage
(U-Haul Neighborhood Dealer)

123 reviews

4928 N Lamesa Rd   Midland, TX 79705

(432) 218-4002

Office Hours

  • Monday - Friday:
    8 am - 1 pm / 2 pm - 3 pm
  • Saturday - Sunday:
    Closed
Special Operating Hours
  • 3/29/2024: Closed

Services at this Location:

Contact Us

(432) 218-4002

4928 N Lamesa Rd
Midland, TX 79705

Services at this Location:

Office Hours

  • Monday - Friday:
    8 am - 1 pm / 2 pm - 3 pm
  • Saturday - Sunday:
    Closed
Special Operating Hours
  • 3/29/2024: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Adalberto Leon 
Rating:
4.0

Race is a excellent manager

CHARLES SEMPLE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adalberto Leon 
Rating:
5.0

Customer did not leave a comment.

Craig Corbett 
Rating:
4.0

Very good service.

Ross Roberts 
Rating:
5.0

Customer did not leave a comment.

Juan Ardila 
Rating:
5.0

Customer did not leave a comment.

John Nelson 
Rating:
1.0

Windshield wiper fluid was completely dry. Didn't find this out until my stretcher drive between New Mexico and Colorado had to get a hotel early and didn't make it the one I already booked. Lazy staff didn't care to check and fill up the windshield wiper fluid that you have to have when you driving a winter storm. Called and complained about the inconvenience and extra cost of another hotel room and the staff member blew me off and hung up on me.

Jacob Wilson 
Rating:
5.0

Customer did not leave a comment.

fidel romero 
Rating:
2.0

The cup holders were used as ashtrays and weed particles were everywhere.. the smell of cigarettes and weed filled the inside. Plus I was told my estimated price was $64 and after using LESS miles than what I estimated, the total was $140. Ridiculous

Autumn Mills 
Rating:
1.0

This was the absolute WORST experience I’ve ever had in my life after 35 years of having storage units. Did not listen to me. Stuff was ruined. Terrible to work with. I could say slot more. Never ever ever before have I left a bad review First time but I would hate for anyone to go through what I went through. This man is infuriating

ERIN DEAN  |  Overall Experience 
Rating:
1.0

I asked for insurance on trailer. I didn't get it so I added it myself after the rental. Then he said I really do t need the I surface and he would take it off if he was I. He asked where I'm towing it to. I told him and I told him where I wanted to drop the trailer off. Once I arrived at my destination I got a fee for dropping it off at the wrong spot.

Phuong Vo 
Rating:
1.0

When someone books a U-Haul actually have a U-Haul available I had to make 2 different reservations and still didn’t get the truck I needed

JUSTIN DIXON 
Rating:
5.0

Customer did not leave a comment.

Lorenzo Solis 
Rating:
5.0

Quick easy friendly service. Would use again.

Amy Busby 
Rating:
5.0

Customer did not leave a comment.

Leonardo Caro 
Rating:
3.0

The truck had a knock as I was driving it. Also the passenger side floor got extremely hot. And my average mpg was 9.3 to 7.1 mpg...I spent almost as much in fuel for the rental as the rental it self cost

James Mills 
Rating:
5.0

Make sure the trucks are repaired before they are sent out

Kevin Perez 
Rating:
5.0

Deben revisar la camion por que se le mete el agua cuando llueve puede ser un problema si las personas dejan el camión cargado se puede mojar.

Maria Garcia 
Rating:
1.0

I had an inconvenience at the moment. To deliver the truck. Because it was my turn to deliver them on Wednesday. And I delivered it on Tuesday. Then I received a notification that the delivery was delayed and when I arrived at the office where I delivered the truck, the man who received it had not made the receipt report, 2 days had already passed. And they are charging me for the delay, when the truck had been delivered in advance

Cesar Calderas 
Rating:
4.0

Customer did not leave a comment.

WILLIE AND LINDA THOMAS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris Posey 
Rating:
5.0

Customer did not leave a comment.

Chris Posey 
Rating:
5.0

Professional and friendly

Chris Posey 
Rating:
3.0

Tell customers that they can return trailers using the app instead of directing them to return across town for a huge fee. Also, tell them there’s a fee if they return across town.

CHRISTOPHER PARSLEY 
Rating:
5.0

Customer did not leave a comment.

Rod Munro 
Rating:
1.0

Customer did not leave a comment.

Casey Franklin 
Rating:
5.0

Customer did not leave a comment.

Inez Perez 
Rating:
5.0

Customer did not leave a comment.

Savannah Cruz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven Pitts 
Rating:
5.0

Customer did not leave a comment.

BEAU JONES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JohnnyRay Amador 
Rating:
5.0

Awesome

Cesar Lope 
Rating:
5.0

I moved to a smaller unit due to the price increase.

MARTHA FREGIA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tomas Siller 
Rating:
5.0

Customer did not leave a comment.

Victoria ALdridge 
Rating:
5.0

Race is the man! Lol he is always helpful every time I went in to drop off or pick up things he always greeted me and even offered to help one time when I was offloading boxes on my own.

SAUL CHAVANA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nathaniel Muniz 
Rating:
5.0

Customer did not leave a comment.

PATRICIA MILLER 
Rating:
4.0

The initial visit was good however, when returning was another issue. The person that answered the phone was rude and obnoxious. Asked what time they closed and the person answered 4:00 on Friday and then asked if I knew what time it was? When I told him that the trailer was due back at 7:30PM apparently after closing hours, he stated, “leave the trailer on the street and he would take care of it on Monday”.

Dial YoungJr 
Rating:
5.0

The drop off was quick and easy; the office staff was at my rental vehicle door just as I was exiting the truck with my belongings. He checked the vehicle and logged the mileage. I was off within a few minutes.

John Garcia 
Rating:
4.0

Customer did not leave a comment.

Kelsey Call 
Rating:
5.0

Customer did not leave a comment.

Samantha Zuber 
Rating:
1.0

No one knew what they were doing on the Midland side of our trip or the return side of our trip in Frisco. Horrible customer service.

greg morgan 
Rating:
5.0

Absolutely the best customer service and the friendliest experience I've had at a uhaul rental location ever

Royce Colvard 
Rating:
5.0

I really enjoyed working with the gentleman and his wife that run the storages. They were always very attentive and helpful!

Jerry Fullen  |  Overall Experience 
Rating:
5.0

Top notch customer service you rarely encounter at U-haul.

Brian Litton 
Rating:
5.0

These are wonderful people. Will continue to do business with them!

WENDELL FAULKNER 
Rating:
5.0

Customer did not leave a comment.

JAMES WILLIAMS 
Rating:
5.0

The gentleman who helped me went above and beyond. He was extremely helpful and very personable. He was not the predetermined drop off site but after I had problems locating that site and never received the email he said I should have received with directions, etc, he scanned my trailer, said it was never entered into the system so he was able to take it in, Would definitely go to him again, but not for uhaul; only for self-storage!! Please give him kudos and an EXTRA bonus; very much deserved!!

SUSAN HICKS 
Rating:
5.0

Customer did not leave a comment.

Don Gosch  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher Hawthorne  |  Overall Experience 
Rating:
5.0

The owner is pretty nice and really take care of your needs

TOMAS CORTES QUINTANA 
Rating:
5.0

Excellent service!!! Will come again!!! Thank you!!

Eric Prospero  |  Overall Experience 
Rating:
5.0

Excellent customer services

grijalca vrijacla  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEVE WHITWORTH 
Rating:
5.0

Nothing! It was amazing services and they we’re very understanding.

Zachary Wittenburg 
Rating:
5.0

Customer did not leave a comment.

Bryan White 
Rating:
1.0

Customer did not leave a comment.

Carey Britton 
Rating:
5.0

Customer did not leave a comment.

Tyler ONeal 
Rating:
5.0

Drop off was painless! The team met me as I pulled in and I had an emailed receipt within 5 minutes. No hassle! Would definitely recommend CFC Storage to others.

JOHN LANGFORD 
Rating:
5.0

Outstanding service

brian Stephens 
Rating:
5.0

Customer did not leave a comment.

ZACHERY THROCKMORTON 
Rating:
5.0

Customer did not leave a comment.

Laura Fox 
Rating:
5.0

The man who helped me was very knowledgeable, skilled at hooking up the trailer, and helpful in discussing add-ons and options. Any improvement would require physically modifying the layout of the property, which I doubt would be economically justified.

Stephen Graham 
Rating:
3.0

Location was close

Jesus Saenz 
Rating:
5.0

I have moved 14 times in the past 20 years due to work. In each case I had a storage unit. My unit at your facility was by far the BEST. Not only was the facility extremely clean and safe, but the management was superior!!! I would highly recommend to all!!!

Jill Reeves  |  Overall Experience 
Rating:
5.0

Good experience

GABRIEL MERUELO 
Rating:
5.0

Very efficient and helpful.

JANICE E. GIST  |  Overall Experience 
Rating:
5.0

You guys we're wonderful. You guys helped us out so much. Every one should go to you guys if that need to move in town or out of town. And you guys were so helpful and sweet. Always willing to help us and work with us. Best place ever. Both thumbs up. I would give you guys ten stars if I could. We will definitely be back any time we need to move anything.

ANGEL LUCERO 
Rating:
5.0

Nothing! This location was the best I’ve been too! Thank you for a wonderful experience

TAMMY STEVENS 
Rating:
5.0

Customer did not leave a comment.

Jose Dominguez 
Rating:
5.0

The staff there are so nice, I hated to leave but I no longer had use for the storage. I will definitely tell others about CFC Storage and if I ever need a storage unit again I will be calling on them for sure!!! Adjuella Hynden

Roshonne Hynden  |  Overall Experience 
Rating:
5.0

I’ve stored with them before and they are always nice. The lady who received us was very friendly and helpful in every way one could be friendly or helpful. I only wish I had gotten her name.

Adam George 
Rating:
3.0

Customer did not leave a comment.

Daniel Trujillo 
Rating:
5.0

Customer did not leave a comment.

Ryan Blubaugh 
Rating:
5.0

Great staff. Equipment always clean. Staff is professional and friendly. Highly recommend.

CHRIS POSEY 
Rating:
5.0

Customer did not leave a comment.

KEN FERGUSON  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

WAYLON AARON 
Rating:
5.0

Great service, very helpful. Will definitely go back when needed.

JAMES KINGSTON 
Rating:
5.0

The service is great at this location.

DORIAN RAND 
Rating:
5.0

Customer did not leave a comment.

Timothy White 
Rating:
5.0

Customer did not leave a comment.

Timothy Warpula 
Rating:
5.0

Customer did not leave a comment.

GUILLAUME DULAC 
Rating:
5.0

Good management and good service.

GABRIEL MERUELO 
Rating:
4.0

Customer did not leave a comment.

LaTresa Hicks 
Rating:
5.0

Great customer service. Very friendly

Kevin Belknap 
Rating:
5.0

Customer did not leave a comment.

THOMAS MASTERS 
Rating:
5.0

Absolutely nothing service at this location was perfect

Gabriel Garay 
Rating:
5.0

Customer did not leave a comment.

Bryan Cutkomp 
Rating:
5.0

The drop off was smooth and easy.

Issic Silva 
Rating:
5.0

Keep Tom as your employee there. What a great guy. Talk about excellent customer service.

JOSE CADENA 
Rating:
4.0

Customer did not leave a comment.

BEN TAYLOR 
Rating:
3.0

Customer did not leave a comment.

Caleb Girlinghouse 
Rating:
5.0

Customer did not leave a comment.

Garry Sitz 
Rating:
5.0

he employee was very well informed of the u-haul trucks. A good person to deal.

gabriel robles 
Rating:
5.0

Customer did not leave a comment.

Robert Hissong 
Rating:
5.0

Customer did not leave a comment.

ALEJANDRO NODA MARTIN 
Rating:
5.0

Customer did not leave a comment.

DARIN MIDDLETON 
Rating:
5.0

Customer did not leave a comment.

jon andrews 
Rating:
5.0

Customer did not leave a comment.

Gary Butler 
Rating:
5.0

It’s always great to utilize different U haul locations and get the same professional customer service.

CHRIS POSEY 
Rating:
5.0

Excellent customer service

Elizaeth Garces 
Rating:
5.0

Customer did not leave a comment.

GLORIA MORRISON 
Rating:
5.0

Tommy was SOO helpful!!!

Alyssa Horn 
Rating:
5.0

N/A

RICK GOELZHAUSER 
Rating:
5.0

Customer did not leave a comment.

RAYMA OCONNOR 
Rating:
5.0

Customer did not leave a comment.

Edythe Garbarini 
Rating:
5.0

Customer did not leave a comment.

Mark Gorski 
Rating:
5.0

Store agent was great! Support center not so much.

Olga Nevarez 
Rating:
5.0

Customer did not leave a comment.

RONALD INGRAM 
Rating:
5.0

The operator was first rate. Could not have been a better experience.

Kenneth Matticks 
Rating:
5.0

Customer did not leave a comment.

Albert Malbrough 
Rating:
5.0

Everyone was so helpful and nice.

Damita Smith 
Rating:
5.0

Customer did not leave a comment.

Cathryn Brunner 
Rating:
5.0

Customer did not leave a comment.

Dennis Lopez 
Rating:
5.0

Very courteous staff. I would use this facility again.

MARTIN NUNEZ  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

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