Customer Reviews for Byrds Mini Storage Baldwin
(U-Haul Neighborhood Dealer)

222 reviews

264 Charlie Davis Rd   Baldwin, GA 30511
(Charlie Davis Rd)

(706) 894-1209

Office Hours

  • Mon-Fri: 9 am–4:30 pm
  • Sat: 9 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(706) 894-1209

264 Charlie Davis Rd
Baldwin, GA 30511
(Charlie Davis Rd)

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4:30 pm
  • Sat: 9 am–1 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

This was the most horrible experience I’ve ever had with U-Haul ever. It took 3 hours to receive equipment that was reserved 24 hours ahead of time! Never again!!!!

ANTONIA BERG 
Rating:
5.0

Everything, service and truck was Top notch

Kenneth Davis 
Rating:
5.0

Customer did not leave a comment.

Gavin Barth 
Rating:
5.0

Customer did not leave a comment.

Miguel Santiago 
Rating:
5.0

Myra at Byrd's was very helpful and she is such a kind person.

Kenneth Ray 
Rating:
3.0

Customer did not leave a comment.

Moody Barrick 
Rating:
5.0

Use mobile app to pick up - works very well

Jeffrey Robertson 
Rating:
5.0

Great experience and they made it so easy. Have used them before and will highly recommend this location.

SANDRA SCHOULTHEIS 
Rating:
3.0

Customer did not leave a comment.

Alton M 
Rating:
5.0

Customer did not leave a comment.

Robin Findley 
Rating:
5.0

Lafaye was great!

William Nation 
Rating:
5.0

Staff very accommodating and friendly! Great experience! Will definitely use again!

Vicky Roberts 
Rating:
5.0

Customer did not leave a comment.

Laurel Ellison 
Rating:
4.0

Customer did not leave a comment.

BENNY WYRICK 
Rating:
5.0

Excellent

Walter Smith 
Rating:
5.0

Customer did not leave a comment.

Robin Findley 
Rating:
4.0

Customer did not leave a comment.

Douglas Gallaway 
Rating:
5.0

Overall good experience, the lady working was very polite and professional. This is the second time using this location in the last 5 years and if I need the vehicle/trailer ever again I will use it again.

Christopher Wiseman 
Rating:
5.0

Customer did not leave a comment.

Herbert Head 
Rating:
5.0

Easy transaction. Everything worked out fine & hassle free.

Robert Frady 
Rating:
5.0

Customer did not leave a comment.

Robert Cain 
Rating:
5.0

Customer did not leave a comment.

Tom McFadden 
Rating:
5.0

Customer did not leave a comment.

Michael Bartlett 
Rating:
5.0

Customer did not leave a comment.

Leonardo Linares Lopez 
Rating:
5.0

Well pleased with service.

David Christopher 
Rating:
5.0

Customer did not leave a comment.

Angel Jordan 
Rating:
5.0

Customer did not leave a comment.

JOAN JENSEN 
Rating:
5.0

Great customer service. I will be a returning customer thank you.

Ryan Cornell 
Rating:
5.0

Customer did not leave a comment.

STEVE LINDLEY 
Rating:
4.0

Customer did not leave a comment.

William English 
Rating:
5.0

Customer did not leave a comment.

Keith Papa 
Rating:
3.0

Attendant was a very nice older lady, but had difficulty lifting and connecting trailer.

Timmy Williams 
Rating:
5.0

Sweet manager! Super helpful!

Kim Ford 
Rating:
5.0

Customer did not leave a comment.

Tom McFadden 
Rating:
5.0

Customer did not leave a comment.

Justin wilson 
Rating:
4.0

Customer did not leave a comment.

Carol Adams 
Rating:
5.0

Customer did not leave a comment.

Bruce Lane 
Rating:
5.0

Customer did not leave a comment.

Charlotte Eshelman 
Rating:
5.0

Customer did not leave a comment.

David Blackwell 
Rating:
3.0

Customer did not leave a comment.

Matthew OBrien 
Rating:
1.0

Horrible experience. Will never use UHAUL again… rude customer service and we didn’t get what we reserved and we were severely overcharged. We paid to get dollies and blankets but never received them and were still charged for them!! Had to go to two different locations to pick up because the first one didn’t even have our truck!! What a joke of a company..

Tony Wilson 
Rating:
5.0

Lafaye was such a pleasure to do business with

Leah King 
Rating:
1.0

No furniture mover or moving pads were provided. The truck was given to us with less than a quarter of a tank of gas in it. We couldn't even make it to our destination without filing up the tank. Did the 24 hour check in and had a difficult time with it. When an employee pulled in to the parking lot, we asked what time the office opened and his response was "whenever we feel like it". Terrible customer service.

Daniel Randall 
Rating:
5.0

Customer did not leave a comment.

William Wright 
Rating:
5.0

Everything was good nice employee.

ANGELA LOGGINS 
Rating:
5.0

Improve app

Dennis Mccloskey 
Rating:
3.0

This was not my requested location and we had to call and negotiate and scramble to keep things on track for the following morning with the movers. I notice you do not ask these kinds of questions on your survey. Also the truck had an engine light On when we picked it up. Not cool. Last few times have been like this so I think we will be looking for an alternative to U-Haul for future.

Damon Myers 
Rating:
5.0

Customer did not leave a comment.

ROBERT LONG 
Rating:
5.0

Great customer service I didnt get the ladies name but i rented a small car dolly on wednesday the 13 of October at 9am and the lady who took care of me was great!! Friendly,patient , knowledgeable and very helpful. A+ Thank you for your service

HERIBERTO CANDELARIA 
Rating:
5.0

Great experience and friendly people :)

KEITH MULL 
Rating:
2.0

Truck smells like cigarettes. Mud caked on floor boards. Box leaked on right side at wheel well. Many boxes fell apart

Donny Dyer 
Rating:
4.0

Customer did not leave a comment.

MELISSA FREDERICK 
Rating:
5.0

Customer did not leave a comment.

HILLERY GARRISON 
Rating:
5.0

Customer did not leave a comment.

Todd Sangster 
Rating:
5.0

It was a great experience. The lady was very nice and helpful. Truck was clean and ready!!!

GINGER BENNETT 
Rating:
5.0

Customer did not leave a comment.

SCOTT MATHER 
Rating:
5.0

Nice truck new truck

GINO DADDOSIO CASTILLO 
Rating:
4.0

Rented it for a Gainesville pick up and then uhaul changed me to this location 40 miles out of my way.

CHRIS BRAY 
Rating:
5.0

Customer did not leave a comment.

Ron Westmoreland 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Brubeck 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Brubeck 
Rating:
5.0

Customer did not leave a comment.

JESSICA EVES 
Rating:
5.0

It was a smooth and pleasant experience.

KENNETH MORRISON 
Rating:
4.0

Area clean well maintained and better than average. Friendly and helpful.

VIRGIL HAGOOD 
Rating:
5.0

Excellent Customer service at Byrd's Mini storage

VICKIE MARTIN 
Rating:
5.0

Customer did not leave a comment.

Jill Barto 
Rating:
3.0

Customer did not leave a comment.

John-David Basson 
Rating:
5.0

Customer did not leave a comment.

GERALD BRAMBLETT 
Rating:
5.0

Customer did not leave a comment.

Robin Findley 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER VANDIVER 
Rating:
5.0

Been years since had used uhaul, everything went great!!

Wendell Simmons 
Rating:
5.0

Customer did not leave a comment.

DANIEL BARRS 
Rating:
5.0

Customer did not leave a comment.

John Sherrer 
Rating:
5.0

Customer did not leave a comment.

Sandorica Thomas 
Rating:
5.0

Customer did not leave a comment.

Wick Williams 
Rating:
4.0

Customer did not leave a comment.

James Bohannon 
Rating:
1.0

Better communication and on time specialists on uhauls part

Dominique Lopez 
Rating:
4.0

Customer did not leave a comment.

PHILLIP HULSEY 
Rating:
5.0

Customer did not leave a comment.

Andy Lammers 
Rating:
4.0

Customer did not leave a comment.

HUBERT HOBBS 
Rating:
5.0

Great staff. Friendly and helpful.

SCOTT KRAUSE 
Rating:
5.0

The lady who helped me was excellent. She insisted on helping me hook up the auto transport to my vehicle and it was drizzling. She didnt care and had a great attitude. Very good customer service!! A+

HERIBERTO CANDELARIA 
Rating:
5.0

Customer did not leave a comment.

Andy Lammers 
Rating:
5.0

Easy to deal with and great service.

Keith Boger 
Rating:
5.0

The lady working at this location is friendly and helpful. Great overall experience because of her.

Cynthia Stonecypher 
Rating:
4.0

Customer did not leave a comment.

Pamela Brock 
Rating:
5.0

nothing. Nice people, clean truck, professional service. I will call this location again.

Marcie Wright 
Rating:
5.0

Customer did not leave a comment.

Mandy Wade 
Rating:
4.0

This truck had a severe exhaust leak. Not sure it had a muffler at all. Front end shook at hwy speed .

MICHAEL NELSON 
Rating:
5.0

Pricing from one location to another is high in my opinion. I could have rent for half the price if pick up and return to same location

Raul Alvarado 
Rating:
5.0

First time renting a u-haul, and it could not have been any smoother, and every question I had was answered fully.

Keith Hooper 
Rating:
5.0

Customer did not leave a comment.

Penny Harguess 
Rating:
5.0

The lady in the office was so nice so professional. I enjoyed talking with her.

Shiela Potts 
Rating:
5.0

The virtual check in was great. They went above and beyond for us.

Andrew Paulk 
Rating:
5.0

Customer did not leave a comment.

ANDREW WARD 
Rating:
4.0

Customer did not leave a comment.

Dorothy Ragan 
Rating:
5.0

They’re the best. Wouldn’t go anywhere else.

Tyson Dean 
Rating:
5.0

Customer did not leave a comment.

LIBBY ALBERTSON 
Rating:
2.0

Put the right amount of gas on the paperwork so U-HAUL doesn’t rip off customers who like me have been with them 45 years

Makenzie Hurley 
Rating:
5.0

The only issue we had was finding the key. We were picking the truck up prior to the location opening for the day, but the instructions for picking up the key said to go inside and show the person at the desk a code (which we obviously couldn’t do). We wound up having to call the location’s after hours number for help, but we did get correct key pickup instructions and got on our way fairly quickly.

Ian Daniels 
No reviews have been submitted for this location.

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