Comentarios de los clientes para Bypass Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Bypass Storage

Clasificación general:

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Sheila P.
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El cliente no dejó un comentario.

Brenton M.
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El cliente no dejó un comentario.

ALITA W.
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El cliente no dejó un comentario.

Billy J.
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El cliente no dejó un comentario.

scott D.
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Great experience

tom S.
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El cliente no dejó un comentario.

Danny W.
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El cliente no dejó un comentario.

Shannon K.
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El cliente no dejó un comentario.

pamala C.
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El cliente no dejó un comentario.

Emily S.
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There is a sticker on the speedometer (speed kills...) that covers speed 60-75. On interstate highways with speed limits of 70 and 65, I found it difficult to see my speed. Cruise control would be nice.

Steve H.
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El cliente no dejó un comentario.

briana H.
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El cliente no dejó un comentario.

Gwin N.
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I would recommend this company and will use it again.

Andrew M.
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El cliente no dejó un comentario.

Debbie C.
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El cliente no dejó un comentario.

Spencer S.
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El cliente no dejó un comentario.

Rick H.
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El cliente no dejó un comentario.

David M.
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El cliente no dejó un comentario.

John M.
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El cliente no dejó un comentario.

John M.
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El cliente no dejó un comentario.

Amanda T.
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El cliente no dejó un comentario.

Ridwan A.
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One of the best. Will definitely recommend and will rent again

stephen M.
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El cliente no dejó un comentario.

JOSH A.
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El cliente no dejó un comentario.

Deborah W.
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El cliente no dejó un comentario.

logan F.
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El cliente no dejó un comentario.

Rick H.
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It was about 30 minutes after closing but the owner took the time to check me out personally. I appreciate the extra mile in customer service.

Larry C.
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El cliente no dejó un comentario.

John P.
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El cliente no dejó un comentario.

Rhonda S.
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I was suppose to have picked this truck up at 9:30 am in Richlands VA but was forced to have my son drive 1 and 1/2 hrs away to pick up a u haul. The u haul was not cleaned and I should not of had to put the same amount of gas back since my son had to drive 1 1/2 back to the storage unit in Grundy Va.

mike M.
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El cliente no dejó un comentario.

Micheal K.
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El cliente no dejó un comentario.

Anita H.
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People were slow and didn't know how to enter the information into the computer. He also called me and said he wanted to leave so I needed to get there earlier than the time reserved to get a vehicle at all. No cruise control or ramp

barbra H.
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Nothing it was all good. An if I need a u haul again. I'll be back. Thank you so much.

STEFAN R.
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El cliente no dejó un comentario.

Donald S.
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El cliente no dejó un comentario.

Stephen M.
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El cliente no dejó un comentario.

Jani P.
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El cliente no dejó un comentario.

Jason S.
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El cliente no dejó un comentario.

Melissa C.
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She went out of her way for us to make sure we got an affordable price. We couldn't afford to hire movers, so we decided to try U-Haul instead and it payed off big time! Very professional and very kind. Willing to help in any way she can and answered all of our questions, even though we showed up late. The professional courtesy that this wonderful woman showed us in unrivaled. 5 stars is not enough! We will use this facility again for all of our moving needs in the future.

Cody I.
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The customer service at the Lebanon location was fantastic! I was very impressed with the knowledge and professionalism I was shown. I will definitely use and recommend them again.

Jamie G.
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The staff were very pleasant and professional. They're helpfulness made my experience stress free. I would highly recommend them to anyone.

Rebecca B.
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El cliente no dejó un comentario.

Ronnie H.
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El cliente no dejó un comentario.

crystal B.
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I called u-haul for a price quote for a two wheel dolly and a truck equipped with a receiver hitch. I was quoted $279 for the truck, $5 for an environmental fee, and $59 for the two wheel dolly. This was a combined total of $343. I asked if insurance was required for this through u-haul and I was told it was covered under the drivers insurance. I called a second time to make the rental over the phone and to confirm the booking at the address 584 King St. Charleston, SC 29403 which told me to total would be $343 which matched the total from the original phone call. I took a taxi cab from union port to the u-haul location because I need the u-haul to tow my car home because I broke down on my way to take a carnival cruise. Upon arriving to the u-haul place I was told to inspect the u-haul to make sure there was no damage to the u-haul. We came inside and we were about to pay for the u-haul and I stuck my card in the machine and it said the total would be $467.61. I asked the employee working what the extra charge was for and he would not explain it to me and said I just had to pay it if I wanted his u-haul. I had no other choice, but to pay the total because at that time there were no rental cars available for a 50 mile radius and this was my only way home. I paid the total and I asked about how to return the u-haul since I only needed it for one day and I would be returning it that night. He said to just drop the u-haul and the key off at the closest location. Later, that day I received an e-mail asking me to set up a u-haul account to make the return after hours. I did not any internet on my phone, so this was not an option. I did not sign any paperwork to rent the u-haul the employee there scribbled though the signature sections. I took my u-haul to food city and refilled it with gas at food-city across the street and took picture of it so I would have proof that I did not damage it in any way. I also took pictures of the mileage and the fuel gauge to prove that I had filled up the vehicle and that I was under the allotted 466 miles. According to the picture I took of the mileage the vehicle had 43309miles and on the receipt it says it was returned with 43310miles on it. At the time the picture was taken the vehicle was full and it was moved 1 mile to get to the u-haul location. The employee said the u-haul used a quarter of a tank of gas to move 1 mile. This does not make any sense at all. I made a video of me dropping my keys into the drop off box for the location. Our local office opens at 9am so I got a ride out there at 9:15am to make sure that we had the truck properly checked in and everything was taken care of. I went to 221 overlook drive lebanon va 24266 and I met Bob Campbell when I went in. He did not even say hello or greet me in any way. I explained to him that I placed the key in the drop box and asked if there was any additional paperwork I needed to do. At that time he said there would be a fee of $39.10 for bringing the truc

DARYL B.
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El cliente no dejó un comentario.

Mark C.
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El cliente no dejó un comentario.

Mark W.
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We were very pleased with the service.

kieth H.
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Service was excellent! Very kind and helpful lady at the office

Tim R.
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El cliente no dejó un comentario.

Charles O. | Overall Experience |
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Alls well that ends well. Appreciate the ones you love

ALICE S.
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Ruby was excellent ! Would recommend to anyone !

larry L.
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El cliente no dejó un comentario.

Michael P.
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El cliente no dejó un comentario.

todd S.
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El cliente no dejó un comentario.

Robert J.
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El cliente no dejó un comentario.

walter N.
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El cliente no dejó un comentario.

johnny Y.
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The friendliness and helpfulness of the person that rented us the uhaul was very much appreciated and we would definitely use this location again if we need to rent a uhaul.

STEVEN G.
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Update your entire computer program. It takes too long at all of your locations to complete a transaction. I've been to several and it's obvious.

Judy S.
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El cliente no dejó un comentario.

DAVID G.
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Clean the drivers compartment

linda B.
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El cliente no dejó un comentario.

ROBERT C.
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ruby was a pleasure to do business with really knew her paperwork and equipment and explained everything well

timothy B.
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El cliente no dejó un comentario.

RICK W.
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First the Guy / Owner tried to charge me 59.95 for the truck and I told him it was 39.95 and 69cent each mile he said ok your right. The truck had a slight miss but when I loaded it. It had a bad misfire in the engine causing it to use a lot more gas. Light did not work in the back for loading. I had to wait till day light to finish loading. I reported the misfire don't know if he sent some poor soul down the road in that same truck or not. Not happy at all with this u haul move. Thanks GaryWoodruff

James A.
Clasificación:

N/A

les T.
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El cliente no dejó un comentario.

Bonnie A.
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El cliente no dejó un comentario.

maddie G.
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El cliente no dejó un comentario.

Matthew S.
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El cliente no dejó un comentario.

Thelma D.
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El cliente no dejó un comentario.

justin P.
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El cliente no dejó un comentario.

Tina W.
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El cliente no dejó un comentario.

Carrie D.
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El cliente no dejó un comentario.

BARBARA C.
Clasificación:

Wish the trucks got better gas mileage

Michael M.
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El cliente no dejó un comentario.

Anna H.
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Update the contracts saying if debit cards r used the money will be taken out that day instead of its in holding and tell owner of this location that the lady is very rude and needs to b updated on the rules of customers services

rosemarie T.
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El cliente no dejó un comentario.

Betty O.
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El cliente no dejó un comentario.

PHILLIP P.
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El cliente no dejó un comentario.

Frank F.
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El cliente no dejó un comentario.

ROBERT C.
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They people there was excellent in every way really knowledgeable in the equipment and explained everything to me. I wish all my experience was that good every where else

Karla S.
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Overall it was a horrible experience and I would not recommend this company to anyone in the future. Please don't waste your time or money dealing with these people. I assure you that your money and time are better spent elsewhere.

robert L.
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El cliente no dejó un comentario.

jennifer T.
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There is nothing that could be changed this is the best location the group of people here are wonderful and made things easy and made moving less of a head ache this was out third truck rental in the last few months and will be coming back for our last truck to move out of state thank you for the great service :)

Rachel T.
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El cliente no dejó un comentario.

Walter H.
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El cliente no dejó un comentario.

Greg T.
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El cliente no dejó un comentario.

jennifer T.
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Everything was perfect and I will be using uhaul again soon for the long hall move to Michigan was wondering if there is any way to save on my next move in a few weeks might have to have two trucks thank you

Rory C.
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I was given keys for the truck I ended up using, but my paperwork was for another truck. I noticed this when I checked the fuel gauge and it was different from what I was supposed to have. The attendant took care of it quickly, but had I not looked at the fuel gauge I could have had a problem at the other end of my trip.

charles M.
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Make sure the AC works on the rental truck!

lisa B.
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The service was excellent and the representative was very helpful.

Sally B.
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I could not be happier with choosing this uhaul location. Everything from reserving the truck to pickup was amazingly easy and convenient. The young lady at the location was beyond professional and very helpful. Overall, two thumbs up!!

winfield R.
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El cliente no dejó un comentario.

sammy S.
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El cliente no dejó un comentario.

William H.
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Easy check in no problems noted! Great place to deal with wish W & W Produce could have been this good!

KYLE T.
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I appreciate the help and service!

DENNIS D.
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El cliente no dejó un comentario.

WILLIAM H.
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Truck was pretty much worn out.Ran good but suspension in dire need of attention Don't believe there are any working shocks on it. Made the 700 mile trip a torture to drive.

louis M.
Clasificación:

El cliente no dejó un comentario.

MICHELLE S.
Clasificación:

n/a

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