Comentarios del cliente para By The Hook

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de By The Hook

Grado total:

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Kenneth R. en

Grado:

The bottom supports of my ubox was broken and no one seemed to care after I told them about it.

CHRISTINE S. en

Grado:

El cliente no dejó un comentario.

Korey T. en

Grado:

Sent me to a location an hour away when there was one 45 minutes closer

helen r. en

Grado:

El cliente no dejó un comentario.

Phillip H. en

Grado:

Location was creepy...a small roadside store. Out of the way...drove by a large U-Haul storage/rental facility that would’ve been 7-8 miles closer and was definitely more appealing from exterior.

Brian C. en

Grado:

El cliente no dejó un comentario.

Glenn A. en

Grado:

I like the friendly people and esp like being on file as a regular customer. I recommend this location to everyone I know.

Devin F. en

Grado:

El cliente no dejó un comentario.

L Nick D. en

Grado:

The poor gentleman who owns this location has no way of lifting the trailers tongues onto the truck hitch. He really needs some help or equipment to handle this.

David M. en

Grado:

El cliente no dejó un comentario.

Mark L. en

Grado:

A small cramped convenience(?) store with no clear parking. Worker called her rep while I was there, no interaction with a computer or other system, and told me that it would be taken care of. 10 days later, the pick-up location called to ask me why I still had the truck and not returned it. I gave them the location in my contract where I dropped it off. She called me back to let me know it was taken care of and that the worker never turned it in.

samuel f. en

Grado:

start accepting debit visa for pickup truck rental.

John R. en

Grado:

El cliente no dejó un comentario.

david l. en

Grado:

El cliente no dejó un comentario.

Iria R. en

Grado:

I didnf get paper work when I went to pick up a truck, so when I went to return it a man was very rude about me not having the paperwork I didn’t have in the first place.

Eric D. en

Grado:

U-Haul changed me location to location 13 miles the wrong direction which was 26 miles round trip. I called my choice location and they stated they have room and transfered my to the scheduling office that was VERY not understanding and rude about I have no choice but use the new drop off location. The owner points to the lot and said leave it over there and did not help disconnect the trailer from my vechicle. Poor support.........

waytt p. en

Grado:

El cliente no dejó un comentario.

gary h. en

Grado:

El cliente no dejó un comentario.

James M. en

Grado:

El cliente no dejó un comentario.

jeff n. en

Grado:

Truck was infested with roaches, had to return for another after I got home, wasted 3 hours, I have rented UHauls for years, this is unacceptable,,,,,,

KYLE M. en

Grado:

El cliente no dejó un comentario.

Kris C. en

Grado:

El cliente no dejó un comentario.

Almeria S. en

Grado:

It was in the middle of no where and the store clerk had no idea how to check the vehicle out to me. So I received no papwrwork, and the billing was all wrong.

Jesse T. en

Grado:

El cliente no dejó un comentario.