Customer Reviews for Buxton Auto Marine
(U-Haul Neighborhood Dealer)

497 reviews

47129 NC Hwy 12   Buxton, NC 27920

(252) 995-4053

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 9 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(252) 995-4053

47129 NC Hwy 12
Buxton, NC 27920

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Both pick up and return were quick and easy. Staff in both locations are great.

Marilyn Boyd 
Rating:
2.0

Was charged an extra $60 for changing drop off location that was 2 hours closer to my location. I was told it was not a problem to change location and was not told I would be charged additional fees especially when dropping off 100+ miles closer

James Thomas 
Rating:
5.0

Customer did not leave a comment.

Eric Ennis 
Rating:
5.0

Woody is the best!!!

harry jacques 
Rating:
5.0

Hannah, Jeff and Woody couldn’t have better. Awesome customer service.

richard sanding 
Rating:
4.0

Customer did not leave a comment.

Cynthia Stallings 
Rating:
5.0

You can’t deal with a nicer group of people. Woody is great!!!!

harry jacques 
Rating:
5.0

Customer did not leave a comment.

Steven Whitley 
Rating:
5.0

Customer did not leave a comment.

Kathy Phillips 
Rating:
4.0

Just your standard drop off. But they were busy and they still came out and took care of me very quickly.

Gerald Franklin 
Rating:
5.0

Outstanding service!

Harvey Leuin 
Rating:
5.0

Customer did not leave a comment.

Glenwood Cartwright 
Rating:
5.0

Customer did not leave a comment.

Michelle Boyd 
Rating:
5.0

Customer did not leave a comment.

Hristo Stoyanov 
Rating:
3.0

Gentleman was very nice.

Grayson Kirk 
Rating:
5.0

Customer did not leave a comment.

terry tanner 
Rating:
5.0

Customer did not leave a comment.

chris ricker 
Rating:
5.0

My drop off time was after their store hour, but they were super helpful and assured me no issues. Their location was very convenient.

James Longmire 
Rating:
5.0

Customer did not leave a comment.

Hristo Stoyanov 
Rating:
5.0

Customer did not leave a comment.

Herbert Rivera Sanchez 
Rating:
5.0

Thank you

Gary Cooper 
Rating:
5.0

Get a new trailer. This one is old and has problems.

Rita Bodkins 
Rating:
5.0

Outstanding, friendly, high end customer service . Well maintained equipment.

Keith Bechly 
Rating:
5.0

What can I say; Buxton U-Haul is better than the best!

Scott Monroe 
Rating:
5.0

Customer did not leave a comment.

Jeanie Sessoms 
Rating:
5.0

Customer did not leave a comment.

Daniel Rothermel 
Rating:
5.0

Very good. Pain free drop off.

Gerald Franklin 
Rating:
5.0

Customer did not leave a comment.

David Bates 
Rating:
5.0

Alway enjoy being able to drop off my rental after hours.

Barbara Doland 
Rating:
5.0

The truck was clean, but the trailer had pine needles all over it. We had to sweep it out before we used it.

William Ruger 
Rating:
5.0

Customer did not leave a comment.

Hristo Stoyanov 
Rating:
5.0

Quick easy drop off. Removed from my truck so I didn't have to touch anything.

Todd Schaeffer 
Rating:
5.0

Customer did not leave a comment.

Dennis Reese 
Rating:
5.0

Customer did not leave a comment.

Edward Camden 
Rating:
5.0

Customer did not leave a comment.

Ron Baker 
Rating:
5.0

Customer did not leave a comment.

Christopher Reynolds 
Rating:
5.0

Loved contactless pick up and drop off. So easy and quick.

Edward Stevens 
Rating:
5.0

Customer did not leave a comment.

Ramon Rivera 
Rating:
5.0

Customer did not leave a comment.

Allison Orourke 
Rating:
5.0

Customer did not leave a comment.

anna cargill 
Rating:
5.0

Awesome team!!

Ramon Rivera 
Rating:
5.0

Buxton Uhaul is great

Joseph Lassiter 
Rating:
5.0

Customer did not leave a comment.

Geroge Davis 
Rating:
3.0

Customer did not leave a comment.

Patricia Dwyer 
Rating:
4.0

Actually have equipment at the pickup location I requested. I had to drive 20 miles to pickup up a 5x8 trailer when there are probably 8 locations closer to including a big dedicated location 1 mile from my house.

Martin Hilovsky 
Rating:
4.0

Customer did not leave a comment.

John Hayden 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Mueller 
Rating:
5.0

Very helpful with excellent customer service!

Gabriel Bowman 
Rating:
5.0

The drop off people were great . The u haul person called to tell me I couldn’t drop off in Buxton, that they were not accepting any trailers. I called to see if that was true to find it was not. You lied about that. You people don’t care about your customer and jerk them around to please you. The price was ridiculous. I don’t trust you. YOU SUCK.

Philip Latsch 
Rating:
5.0

Customer did not leave a comment.

Harry Hite 
Rating:
5.0

Customer did not leave a comment.

RayhanAin Ain 
Rating:
5.0

Customer did not leave a comment.

Nicole Nagy 
Rating:
4.0

It was a little remote, but that we live in a remote place.

dorlene evans 
Rating:
5.0

Woody is always great to deal with, /

harry jacques 
Rating:
4.0

Customer did not leave a comment.

LOWELLSTEVEN SLAYDON 
Rating:
5.0

Michele and Jeffery provided exceptional customer service throughout the process. I rented a trailer for local use and when I arrived the trailer was clean and ready for hitching up. As I returned the trailer later that day Jeffery had me checked in and the contract closed out by the time I unhitched the trailer. Highly recommend these folks for your U-haul use on the Outer Banks.

hank macchio 
Rating:
5.0

Customer did not leave a comment.

Ronald Williams 
Rating:
5.0

Customer did not leave a comment.

Mary Talley 
Rating:
5.0

Customer did not leave a comment.

Linda Holloway 
Rating:
5.0

My overall experience was fantastic. Fabulous customer service and the equipment was well maintained and clean. Thank you for providing U-haul services in our area.

hank macchio 
Rating:
5.0

Customer did not leave a comment.

Raymond Brothers 
Rating:
5.0

Customer did not leave a comment.

Marla Marquis 
Rating:
1.0

Not call us at 4pm the day before telling us to pick it up 2 hrs (one way) away from our original location…

Ty Prentice 
Rating:
4.0

When dropping off the truck, the location wasn’t open yet. We were told to drop the key into the return box but the opening wasn’t big enough for the key. We waited about a half hour for the location to open. That was the only draw back.

Pedro Juzwin 
Rating:
5.0

Customer did not leave a comment.

george hunter 
Rating:
5.0

I love working with this drop off location. Everyone is thoughtful and friendly and helpful and considerate. Please let this U-Haul location know that they provide superior service! Thank you!

Jill Wallace 
Rating:
5.0

Thank you

Gary Cooper 
Rating:
5.0

Customer did not leave a comment.

Brian Samick 
Rating:
5.0

Don't change anything. Woody's GREAT!

Gregory H Schalk 
Rating:
5.0

Friendly and helpful.

Leandra Lewis 
Rating:
5.0

Customer did not leave a comment.

David Williams 
Rating:
5.0

Customer did not leave a comment.

Edward Dunbar 
Rating:
4.0

The back of my U-Haul was filthy look like it hadn’t even been cleaned, the inside smelled like cigarettes. And when I did my online check in I had made sure I swept it out to call trash out etc. but yet I got charged a $25 cleaning fee

Patricia Reid 
Rating:
5.0

Customer did not leave a comment.

Jefferson Wells 
Rating:
4.0

Customer did not leave a comment.

Barbara Doland 
Rating:
5.0

Courteous & efficient staff

THOMAS AMATUCCI 
Rating:
5.0

This location provides wonderful service! Everyone is thoughtful, friendly and knowledeable. I love working with this location!

Jill Wallace 
Rating:
5.0

Customer did not leave a comment.

James Willis 
Rating:
4.0

Customer did not leave a comment.

William Ruger 
Rating:
5.0

Customer did not leave a comment.

Mary Talley 
Rating:
5.0

Customer did not leave a comment.

brittney gallagher 
Rating:
5.0

Customer did not leave a comment.

Bob Spangler 
Rating:
5.0

Everything was great.

terry cartwright 
Rating:
5.0

It was all great on both picking up the truck and dropping it off. I would highly recommend UHaul!

Elizabeth Albright 
Rating:
2.0

My trailer was never scanned back but was dropped off to a person. Two months later uhaul contacts me about it. Luckily owner remembered me and that I dropped it off.

RUTH FLETCHER 
Rating:
5.0

Customer did not leave a comment.

Adriana RinconMunoz 
Rating:
5.0

Customer did not leave a comment.

Robert Huang 
Rating:
5.0

Michelle helped me out with my rental and I am really pleased with her service.

Olga Gutierrez 
Rating:
5.0

Customer did not leave a comment.

TERESA CANNON 
Rating:
5.0

Woody provided exceptional service. He went above and beyond. He is an asset for Uhaul.

Amy Hakola 
Rating:
5.0

Very easy and friendly

Barry Miles 
Rating:
5.0

Customer did not leave a comment.

Joel Bowen 
Rating:
5.0

Customer did not leave a comment.

JOSEPH MIDGETT 
Rating:
3.0

Customer did not leave a comment.

Connie Martin 
Rating:
5.0

Customer did not leave a comment.

Shannon Herren 
Rating:
5.0

NAPA folks are always friendly and helpful. No suggestions.

Rodney Haun 
Rating:
5.0

Great service and easy stress free pickup

Alice Buck 
Rating:
5.0

Customer did not leave a comment.

RICHARD BIEDENBACH 
Rating:
5.0

Customer did not leave a comment.

Charles Newton 
Rating:
5.0

There are no improvements that come to mind or that I can recommend . Thank You for the Service and the use of your trailer.

blair mcguinness 
No reviews have been submitted for this location.

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