1 tire was bald and the one next to it had a nail in it and was leaking air. Customer service and road side assistance saved the day when I had to pull off the road. The return location was unsuitable as well. No one on site and asked a waiting customer to unhitch.
Helyn M
Customer Reviews for Bushnell Feed
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
the trailer i had to rent was dirty, beat up, rusty hinges that were loose, and LEAKED my stuff got wet and partly ruined
Thomas Wvery helpful
ron wAwesome experience
jose cStaff is so friendly.
Nancy WNo problems
Natalia BGreat location in our very rural area. Excellent staff member Barbara very friendly and helpful
JUNE BNothing really everything went great customer service was awesome polite.
Deborah MI was sent to this location to obtain a wider tow dolly, and told them so. they failed to hook me up to the correct dolly and I had a terrible time trying to get the car on it. But my schedule would not allow me to go back and get another one by having to wait until they opened up the next day. I got my car there safely, but only by the grace of God!
Jack WExtremely friendly and helpful. I will use again in the future.
William LCustomer service was exceptional both renting and returning. However, the first place I tried to rent the open trailer should not have a U-Haul store at all. This was Kal's in Lake Panasoffkee, FL. He was rude and did not come out to connect the trailer,nor give me a brochure. We were not able to connect to the brake lights so we did not accept that trailer.
Linda CMy reservation for that day was canceled and moved to the site which was 20 mi away from my job. The lady was very accommodating to get me another truck since she had one available. It is plain terrible that my truck was canceled and I'm not sure why. That really sucked.
frank eNot lie to your customers at corporate. Local folks great. I was sent to three different locations by corporate to pick up a truck and never received the truck I had booked. Local folks did not have it. This added 80 miles on to the move and late for my moving help which dominoed to having missed help at the destination. I had to unload the next day.
Peter BThe place was so friendly I would rent from them again if I need a U-Haul trailer or truck! Someone needs to re-stock their inventory so they have more units to rent out. Very very nice people at the feed store! Very helpful and inviting!
larry EDo not try to charge more money after it has been used, returned and paid for.
Glen RVery friendly and helpful lady..
RICHARD MThis was not the original pickup location. It had to be changed because the proprietor was on vacation and closed. The new location was a little inconvenient because of this closure.
DENNIS HGreat people
Charles FEasy. Efficient. Great help
Everett WThe lady that served us was very personable and helpful.
JOYCE CThis was a secondary drop off location due to primary lot being full. Was very convenient and closer than the primary lot. Very easy to get in and out in a timely manner
RICHARD MNothing. All great 👍
Charles FToo far from my destination - there were several other UHaul dealers closer.
STANLEY HFirst U-haul they assigned was very dirty-dog hair-mud filth everywhere then we saw the windshield was broken huge spider crack top to bottom it took us 1.5 hours to get paperwork done change truck paperwork-plus this was not our first pick up choice that I booked weeks in advance but the truck drove very nice
Constance MThe people at the store where we dropped off the vehicle were very helpful when we returned the vehicle, could not do enough to help with the return paper work. They were great representatives of your company.
JOHN HThe staff at bushnell feed was outstanding, friendly and helpful!
JUNE BNeed to devise a portable lift for the larger trailers that can be use to lift trailers so they can be connected to the tongue of vehicle. Just too much weight on tongue to not have some type of lift.
James SThank you for being so helpful. My trailer was ready to go for me when I arrived. Great staff and crew there. I would go there again when I need a motorcycle trailer.
Craig SStaff excellent! Awesome reception. Helpful and friendly.
Craig PFirst time to this location, the place is great, everyone was very helpful and friendly, would recommend to everyone.
michael mthe tires on the trailer looked questionable as for wear
Neil FVery friendly, great service
Michael MMaking sure their is no damage to equipment before it’s picked up or used would be great
Wayne LLaid back renting experience, friendly, rented a trailer and brought it back after hours a few hours later. They hook it up for you. They closed out the rental themselves the next morning. Just call to confirm everything is settled! Great experience! Ways to improve: Sell some hitch balls on site at a premium to make a little money off people like me who didn't have the right size when I arrived, when moving there can be really tight schedules and I wouldn't mind saving some time by buying it in-store, even if it's a little more expensive.
Christopher HWas running late on New Years Eve and they were kind enough to wait on me. Very happy with the service!
Elizabeth BPut jacks on your trailers, i about pulled my back out picking that heavy trailer tongue up off the ground and putting it on my hitch. i dont see how an older person or a woman could pick it up to put it on the hitch. my back is still sore and im in pretty good shape. none of yalls enclosed trailers had jacks. i even had to take one off my trailer at house and installed it on the trailer i rented just so i didnt chance pulling my back out
ozzie oRep incorrectly hooked up my trailer it came loose and caused massive damage to my suv
JOY Agreat people will use again
William FNice helped me hook up the trailer made sure all tbe lights worked.very nice
Arron AThe truck was nasty had to clean i and sanitize it the blankets was pulled out of a hay barn with hay all over them and not folded when I arrived at the drop off location I was asked where the blankets bag I had to explain that I was not giving a bag to put them in and they asked me why they where not folded I explained I didn't receive that way and to top it off I had to explain why there was hay and dog hair all over them which I had to explained i received them this way
Bobby Kallis just great with this equipment /thank you the workers are very good !!!!!!
CLAUDE HService was great all around a good experience
RICHARD MGreat service and great personal.
EUGENE VGreat Services
JAMES BGas mileage
DANIELLE I