Mr. Bush is very helpful and professional.
JOHN O
Customer Reviews for Bush Oil Company
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
Office could be more organized, truck could’ve been cleaned inside
TIFFANY VStaff is very friendly
ANGELA LClean up the office
DONALD Hamazing customer service as always great equipment
LAZARO YKeep everything like it is. Works great for me
WILHELMINA CGreat service, quick check in and he was very helpful.
Jerry HEverything was great , thanks to both places.They were both helpful with everything.Thanks again!!!
B.D. LDon’t change the pickup location at the last minute.
ROBERT FOverall excellent experience and terrific customer service. ¡Gracias!
PETER MI rented a U-Haul midsize truck on December 21-22-24. The truck was not swept out good. The front drivers floor board was dirty and so was the console. After I returned the truck, I was charged 10.00 for a cleaning fee. We cleaned over what we messed up. But did not clean what we did not cause. We were charged a cleaning fee anyway. This was wrong and think we should be refunded the 10.00 for something that obviously was not cleaned to start with. I hope U-Haul does the right thing and refunds this fee.
SYLVIA CThe customer service was fantastic! Definitely recommend using Bush Oil company for your U-Haul needs! I rented the 6x12 enclosed trailer for 3 days and the trailer did fine but didn't have any form of a jack, I had to drop the trailer two different times to take my truck to the trash dump and it was very difficult to pick up and set back on the hitch by myself with no jack. The trailer itself had a leak in the top and it rained while I was using it and got water inside with some of our belongings. Nothing was ruined as we pulled the stuff out at the new location but definitely something to keep in mind.
Morgan PThey are amazing!!
MELISA SAbsolutely nothing ! The Service is Excellent, each and every time I get my rental. Not only the truck are ready , The Young Man is Always The Perfect Gentleman !
janice wTerrific same day rental. Great customer service! Great prices.
DORSIE MThe online check in was a nightmare. I was 1 hr past my rental pick up time before I finally made it through the check in process with a rep over thr phone. The first reps call dropped and we were never called back. Then the wait for a rep to call each time was 15-20 minutes. Then they wanted to talk to a third party to confirm info so I had to call my father to answer the call to verify myself, and the driver were valid. You have my info, the drivers info, and now you still want to talk a third party who has nothing to do with this rental and isnt expecting a call from Uhaul. I will never do the online pick up process again, I will just go in person
MICHAEL GJust keep having vehicle available
WILLIE UNothing...the service was excellent.
CHANCEY LIf it’s not broke don’t fix it
Michael SThis kind gentlemen rescued my day from the prior location with whom I had reserved. The wife of Blue Flame owner showed up about 20 minutes late, then did not have keys to access the facility stating that her husband lost them and was not in town. The man at Bush Oil saved the day, made an extra effort to help me- and was incredibly kind. Blue Flame should not be authorized to operate for UHaul.
Lyn HGreat!
DORAN WFast and very friendly service from the pickup to the drop off. Great people
TRAVIS PExcellent customer service at a time when they were extremely busy
BRYANT GAlthough the location is older and in need of a good restoration, the staff was professional and was genuinely concerned about my welfare.
BARBARA PWas well taken care of
KEVIN LQuick check in and out!! Great staff!!
Alan SVery convenient and the truck was ready.
Ann CKeep Bush Oil Company as a UHail associate
WILSON ACustomer service was dismissive. I never received a receipt. I was supposed to get a 3-4-dollar credit, however I haven't seen a receipt.
LaSonya SGreat rental service
Craig JGreat customer and hometown service
TIMOTHY EGreat experience and quick process.thank u so much.
kathy mGot constant calls and texts harassing me when I had vehicle put gas in was 5/8 off from where mileage was was charged over $75
BRANDY SOwner is always a pleasure to work with.
Brian TIt was very unorganized. My self-check-in appointment was for 2 p.m., but I could not continue or receive a U-Haul until after an hour due the rental not being returned on time. Fortunately, I had to be placed in a bigger U-Haul than I originally reserved after waiting in a line of other people who scheduled pick-ups at 2 p.m.
Chyna MI am being charged $1.09 per mile for having to drive 25 miles to pick up the truck and 25 miles to drop it back off equaling over $50 extra because I could not pick it up where I had reserved it. When I reserved the truck, your website listed the truck as available at the location near me. I will be considering other options in the future.
Henry SThe people at this location are nice enough, although the lady snapped at me when I didn't understand her instructions as she asked me to help connect the trailer to my truck hitch. I didn't expect to be asked to do that, nor did I expect to be asked to help lift the tongue of the trailer off the hitch when I returned the trailer, as I was by the nice gentleman who checked me back in. I've rented from U-Haul a few times and never been asked to help lift and set the equipment, which seems to be a risk to the consumer - does the location's insurance cover my injuries if I hurt my back, drop the equiment on my foot, or am otherwise injured? Aside from all this, the place is a weed-overgrown mess ... there are abandoned vehicles around the place that clearly haven't been moved in decades, and the office is jammed with junk. Not the best reflection of the U-Haul brand.
William SNice service
adonai cOwner was very nice. He made the whole process a pleasant process.
Ralph EThis place is great! Extremely friendly! They had exactly what I needed. I will definitely use them again next time I need a U-Haul.
SHERYL MThe roof on the passenger side of the trailer had a hole in it and it was not disclosed. Cab was filthy. Check engine light was on the entire trip, overlooked by owner.
John AGracias
Wanda PClean truck. The cargo section of truck was filthy and smelled hor
Daniel HFast, accessible, always available, 100% recommended
adonai cVery Satisfied Nice Guy and Good Equipment‼️
Crissy SThey are great and reliable!!!
Robert AThis is the best location in Easley! They always have what we need, are the nicest family, and make sure their customers are taken care of.
JAMES WU haul app not working properly, I had too many issues
DAVIS EThis is the best rental location in the area.
Angelia PI can't remember the guys name that took care of everything with the uhaul I was at but he was amazing. He was very friendly, informative, just all around a better experience than I was expecting, in all honesty.
Amarys W