It took us 1 1/2 hours to get the truck, Our chosen pick up location was one place but the paperwork told us to go to another. When we got there and went on your website it told us to go to our original chosen location. We went there which was about 20 mins away and there wasn't anything there. When we went on the website it told us to go back to the other location We wasted time going between 2 pickup sites. We relented and called Uhaul. After being on hold for about 45 mins we were told our pickup time had expired and we had to speak with another representative to have it reset. That hold time was another 30 mins. The representative was nice and walked us through the process but by now we had wasted valuable time. Your process is flawed and convoluted. It is NOT user friendly, I will not use this process again.William W.
Customer Reviews for Bush Oil Company
(Distribuidor de U-Haul del vecindario)
Easley, SC 29640
(Between 123 & Main)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 8 a. m. - 6 p. m.
- Dom.: 2 p. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Very nicemike B.
El cliente no dejó un comentario.Stephen M.
One BIG help would be to make sure your locations are stocked with trucks. This was a great location - very professional, friendly and helpful. However, it was 18 miles from my house. I had no choice but to go there, even though there are half a dozen U-Haul providers closer, because none of the ones closer had trucks available. Our actual move was only 4.5 miles. Well over half of my mileage charge was driving the 18 miles to and from the pick-up location! At the very least, if you have a shortage of trucks in an area, suspend the mileage costs from the pick-up location at the beginning of the rental and from the home back to the drop-off location at the end of the rental.Todd L.
El cliente no dejó un comentario.Mandeep T.
El cliente no dejó un comentario.Patricia R.
El cliente no dejó un comentario.Thongchai K.
El cliente no dejó un comentario.EDITH S.
El cliente no dejó un comentario.karthyn P.
El cliente no dejó un comentario.JERRY G.
El cliente no dejó un comentario.Steven H.
El cliente no dejó un comentario.Patrick S.
El cliente no dejó un comentario.RUSSELL W.
I've reserved trucks of all sizes throughout the last 5 yrs. in many different cities. I never have any complaints anywhereWILLIAM C.
The man at the the Pendleton shop was extremely helpful,he changed my reservation without any problems and had my truck ready at the exact time I ordered it.I thank him for his professionalism.MICHAEL B.
The person that I dealt with at this location, Rhett, was pleasant and professional. -- Marshall Frederes U haul customer.MArshall F.
El cliente no dejó un comentario.JOHN Y.
El cliente no dejó un comentario.David L.
El cliente no dejó un comentario.William H W.
The staff at this location was very nice and very informative. They helped with all questions that I asked.Maria N.
I'd make sure the inside is clean and all lights work.Michael O.
El cliente no dejó un comentario.Robert P.
El cliente no dejó un comentario.JENNIFER K.
El cliente no dejó un comentario.RONALD C.
El cliente no dejó un comentario.GARY M.
El cliente no dejó un comentario.Thongchai K.
El cliente no dejó un comentario.BASIL C.
El cliente no dejó un comentario.ADAM H.
Filthy office but Agent gave A+ attention & service.Marcia F.
These People Are Great!William D.
El cliente no dejó un comentario.MICHAEL M.
El cliente no dejó un comentario.SANDRA K.
Very nice gentleman. Had to keep the truck longer than expected but not a problem. Helpful, knowledgeable, and would definitely use this U-haul location again.Christine F.
El cliente no dejó un comentario.Jerry T.
El cliente no dejó un comentario.Tracy W.
El cliente no dejó un comentario.Ronald C.
The location was shabby and run down. After checking in online, I read a note on the door threatening extra fees if the truck was left on â€œupper service areaâ€. Not sure what that was, so I moved the truck farther from the shack to be safe. In addition, the keys are returned by shoving them under a doorâ€¦ I can't really describe how unpleasant my experience was, from start to finish.Briana B.
El cliente no dejó un comentario.TAMMY C.
El cliente no dejó un comentario.REBECCA S.
El cliente no dejó un comentario.Kathy S.
El cliente no dejó un comentario.TIMOTHY E.
El cliente no dejó un comentario.Roderick H.
El cliente no dejó un comentario.GRANT H.
El cliente no dejó un comentario.JON M.
I was told the gas was on full tank. Didn't realize it till I got down the road but the gas hand was on 3/4 of a tank not full. So I had to fill it back to full tank when I didn't use but less than 10 miles of gas. The woman said there was nothing she could do so it cost me 30 dollars to fill somebody else's mistake up.Josh R.
El cliente no dejó un comentario.LYNN L.
Absolutely nothing. This was the best retail experience I have had during the moving process. These folks were friendly, helpful and professional. Great people offering a great service.THOMAS L.
Nothing a pleasant experienceJames J.
El cliente no dejó un comentario.David W.
Truck hasn't been washed since Ford built it, I don't believe. Nice people, but the equipment isn't very good. I need to do a long haul rental in a month, think I'll continue to look around for other options.Alan L.
There was trash behind my seat and the truck smelled like cigarettesZach K.
El cliente no dejó un comentario.WALTER G.
Great customer service and just the friendly staff and will recommend Bush oil company uhaul.Alex M.
Very nice peopleGary D.
El cliente no dejó un comentario.Ronald G.
El cliente no dejó un comentario.scott S.
El cliente no dejó un comentario.Brenda R.
The woman running the store was super helpful and great to work with. She went out of her way to help us out and make sure everything would go smoothly. I appreciate it!Evan C.
Great customer service and was freindly to work with in the process.Alex M.
Exceeded our expectations!!!!GEORGE C.
El cliente no dejó un comentario.Dustin L.
El cliente no dejó un comentario.CANDACE B.
El cliente no dejó un comentario.WILLIAM B.
El cliente no dejó un comentario.Randal S.
There seems to be a HUGE problem with UHAUL software. It took your vendor 20-30 just to log in. They struggle with my vehicle Chevy Silverado.. I rent 10-12 uhauls per year... ALWAYS logging in and UHAUL software is SLOOOOOOOOOW. I wouldn't be a uhaul dealer, they spend 60+ minutes to rent one simple trailer... most likely not profitable. Fix your rental systems and software... get FAST computers. It's a good think you are a monopoly, the ONLY game in town.David S.
Attendant was accommodating and helpfulMANUEL D.
The owner was very helpful and friendly. Has everything we needed.RICHARD S.
El cliente no dejó un comentario.Christine R.
El cliente no dejó un comentario.WILLIAM G.
Employee was very polite and helpful. My favorite location now.Susan P.
El cliente no dejó un comentario.William D.
Rhett was awesome. Very knowledgeable and friendly!VICTOR R.
Very friendly and helpful! I highly recommend!CHRISTOPHER W.
The center was busy and there was only one attendant. Service was slow, but all worked out.George K.
Attendant was very friendly!Joshua H.
We will be back!Karen W.
This place charged us for things we did not ask for like insurance for $100. They overcharged on the mileage and just guesstimated. the place look like they lived at it with all sorts of junk piled outside are the premises. we thought that the $400 that they were charging to the credit card was just for the holding of money until the truck was returned not that that was what we were actually going to be charged when we did return it. Beware and read everything before you sign it.Paul M.
El cliente no dejó un comentario.tim H.
I was charge for a coverage I didn't accept after my turn inDEQUAWN D.
El cliente no dejó un comentario.William R.
El cliente no dejó un comentario.john S.
El cliente no dejó un comentario.Eric S.
El cliente no dejó un comentario.FLORENCE F.
El cliente no dejó un comentario.William H.
El cliente no dejó un comentario.Donnie C.
El cliente no dejó un comentario.Charles W.
Very good attitude and easy to get along with I have rented a truck from Bush Oil Company for years thanksJarvis S.
Very helpful employees!Irene G.
El cliente no dejó un comentario.WENDELL B.
El cliente no dejó un comentario.Nathan D.
El cliente no dejó un comentario.sharon D.
El cliente no dejó un comentario.Phillip R.
El cliente no dejó un comentario.TIMOTHY K.
El cliente no dejó un comentario.Linda R.
El cliente no dejó un comentario.Carl P.
El cliente no dejó un comentario.KRISTY B.
My experience was great. There is no need to change at thing. Gracias.Eugene W.
Very easy rental experience and service!ADAM O.
El cliente no dejó un comentario.Nathaniel T.
Mr Rett was very kind and helpful!Gregory B.