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George M.
Customer Reviews for Bullocks Tire
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent experience. All went perfectly
Nicholas L.Did not have moving dolley or furniture dolley
Benjamin P.Excellent customer service
Kelly B.Excellent customer service
John K.So easy to reserve, rent and return
Michele W.Your team was extremely helpful with every aspect and we would certainly use your services again
LINDA B.One thing to note: The parking lot is very tight. Not much room for an inexperienced person who has to maneuver a trailer or large truck.
Michael M.Na
AMBER T.Process quick, and simple. People friendly and helpful.
Robert K.Nothing. Great customer service.
CHRIS M.This FORD RENTAL of equipment should be taken off the road. THE RIDE IS TERRIBLE, THE THE STEERING IS VERY LOOSE AND AT TIMES ON A BUMPY ROAD THE WHEELS FEEL LIKE THEY WILL FALL OFF. THE TRANSMISSION SHIFTS DOWN VERY VIOLENTLY. WHEN I AM DONE WITH A TRIP IN THIS TRUCK I FEEL WORN OUT. I RENT FROM BULLOCKS FREQUENTLY. I WISH IT WAS NOT ALWAYS THIS VEHICLE WHEN I NEED A LARGER VEHICLE.
Robert B.The only thing I can suggest is to increase the number of trucks and vans.
Ata Y.I was not made aware of time to drop off and was scammed by U-Haul and representatives
Joel J.Truck was muddy and full of drywall dust. Window had both a chip and an 8†crack
Ellen H.Good experience
Matt G.in side truck was nasty..Truck diid NOT have gas. Windshild was cracked.
Sam M.There was only one person working at the time of pickup and he was very busy so we had to wait a while. Maybe getting him some help would help others.
KENNETH C.Quick service, in and out quickly, had the right size truck.
Robert B.Having rented a number of times from Uhaul, this is the first, where I had to disconnect the trailer from my vehicle myself. No one came out for a "check out" inspection or to take drop off pictures, etc. disappointing, but not a deal breaker. Convenient location.
Glen B.Bill was very attentive and extremely courteous. I would highly recommend this location
William H.I waited for two hours to get the keys of the truck. I spent 1 hour Before I Uhaul representative helped me on the phone. A different representative hang up on the phone call after I was waiting for 30 minutes.
Diego G.stayed late for me to drop off
Kevin C.I was told to go to 2 different places for my equipment and they were not close to each other. I did not have this information until the day I went to pick up.
cheryl F.Nothing, the owners were - are very nice. First time there. Great place to do busy with, rent a U-Haul from. It is the people (Bill the son and his mom) that made the experience something special.
gary H.It was an auto and tire store. It was about what I expected. The store and location was just fine. However, the uhaul had a bit of damage to it such as a broken light on the back that if we hadn't noticed, we could have potentially been pulled over.
Katy C.Very helpful and patient with answering my questions. Thank you!
Patricia B.We rented a car carrier and we were apprehensive about hooking the trailer to the truck but the folks came out and gave us a quick course and also made sure everything was working correctly. Bullocks is primarily a car service business so the folks have a lot of mechanical knowledge.
Gregory S.Got to site. Had paid online and downloaded info. When I got there they had none of the info, had to start all over again.
Leonard C.??
Grace H.The trailer was brand new. The staff were excellent help. Thanks to all of you!
Thomas T.Very friendly and helpful staff. Limited selection, but it is my go-to store for my next project. The truck was like new, almost like it had never been driven.
william K.Bill at bullocks was amazing, helpful, and very nice! I will recommend him and bullocks for truck rentals.
Kara P.I was called by another U-haul location and was informed that I would have to pickup the equipment there after arguing with the person calling that that I scheduled the pick up at Bullocks not a location in Wilkes Barre (this location was 30 miles from my location) The person told me that I would have to call traffic and have it delivered to the proper location I said it was not my responsibility that it should be delivered to the scheduled location. after 3 hours I finally received a call that it would be delivered to the scheduled location
Harry F.It was perfect for what we needed. The final price was a little higher than we expected but that was more our fault. It would be nice if there was a mile package option instead of a price per mile. Maybe even with a roll over option for repeat renters.
dave N.The fuel tank level indicated On my paperwork at pickup was not correct. There was actually more fuel in it than the documentation reflected. I did return it with returning the fuel to the correct level.
george M.I felt that the service was excellent. Bill had me processed and hooked up to go as quickly as could be expected.
John M.Excellent experience
George G.Excellent service by the owner and his son. Great job in explaining everything to me prior to the rental.
Surander S.Nothing workers were the best people to deal that y i will always use uhaul
John P.Friendly, responsive staff, parking lot is small.
Gregory B.The Bullocks were great. Thanks
Matthew S.Send Mr. Bullock to customer service class.
marie O.