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Donn B.
Customer Reviews for Builders Transmission
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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I think everything went as planned. Check in was easy, as well as th online return.
John V.Super quick in and out. Great Service!!!
Barry T.Excellent service.
JAMES S.the prolblem was actually with the automated rental your app did not work as advertised and the "quick simple" rental process took 2 hours. also with the delay we were charged for movers that we got through go uhaul and we have not been able to get the chrges reversed.
Raymond R.Charged extra and did not call or email or provide a reasoning just did it. Ask for help from uhaul as to why you simply don't call and explain extra charges and still have no received a response. Quick to charge extra to the card but can't communicate.
Jentry H.We were initially pleased but when we got our receipt we were charged for twice the miles we had actually driven. Corporate UHaul frustratingly did not have gps to back up our actual mileage driven and would not adjust the overcharge. When we checked the vehicle in, we were owed two miles so we did not insist the mileage be verified when the attendant asked for the keys. Later, a photo with an extra 41 miles was taken and attached to our checkin documents. We were charged for those extra miles.
Tom D.He help me disconnect the trailer at night.
lisa C.5x8 trailer we rented had a crunched left fender, wiring hanging loose under the trailer and several areas where rain water leaked in.
Douglas M.Get rid of your movers. They did not show up and it cost me 68.00 in truck rental.
Pegg C.These guys always have the equipment you need, when you need it and the ap drop off / lockbox is incredibly convenient.
Jonna K.Ninguno
isaac A.The people were very friendly, did a great job and very fast.
EDWARD R.Customer service excellent.
Billy W.Friendly customer service!
Gerry T.They have the best trailers
Jeffrey M.Inside of truck was super dirty, smelled, and had trash. Truck was not marked with all the dings and scratches for record keeping. Looks like the trucks do not get properly checked in.
ALLIE B.Couldn't go over 40 without the truck acting like it would die or something, it had sticky all over the seats and smelled like cigarette's!!!!!
Rebecca L.Easy peasy and more affordable than anticipated.
Beth P.Vehicle had headphones from someone's previous move inside, as well as their old contract on the seat. Tried to return it after hours and the website wouldn't work, so I tried to call and get ahold of the office the next morning, and they hung up on me. Great service!
Ira J.Our family has used this location for 30+ years. Everything ran smoothly. They are a true blessing, I am thankful for them.
Shawnda C.They did great…location was very accommodating
STEPHEN R.Poor customer service. Employees were unfriendly. When asking about milage comparison I was informed to look at the email. Said email did not state milage used. Will not recommend.
Daniel C.Nothing! I was very impressed. I forgot an item in the truck and they retrieved it for me,
Elba C.Return was simple, and quick.
MARK D.Wasn't able to use the lock it was frozen or broken
JENNIFER W.Really make sure the outside mirrors are adjusted for short people cuz I thought they were ingested in the parking lot until I got out of the street I had to pull over like a block away and readjust the marriage cuz I couldn't see
Jill L.Time of check in to get the rental truck was good. Minimal effort to sign papers and they even backed the truck out so it was ready to drive off.
David O.Friendly and knowledgeable people to work with.
CHARLES C.Nada
GARY E.The customer service woman was so rude to me. She literally said “ you can do whatever you want.†Not helpful at all- said she didn't know anything about online reservations. And I was overcharged an additional $15 with no explanation.
BARBARA W.The truck drove pretty rough - it manages the trips though so no regrets. This UHaul facility was wonderful. Very helpful and thoughtful. I will utilize them again should the need arise.
WILLIAM F.Very friendly and helpful
MICHAEL H.Not a thing. great service and great people.
EDWARD R.It was all good.
raymon S.Location finder - add turn on Safari Website to your instructions. Sitting on hold for 30 minutes to be told that feature needed to be on was Ridiculous. I've spoken to 2 other people yesterday who had the same problem.
Brenda H.Mobile pickup was not user friendly. Many people had problems while we were there.
Kelsey B.If someone orders a dolly, make sure that they actually get a dolly. Not having the dolly and having to find one, since you all didn't give me the one I paid for, set me back hours on moving
shelby A.The truck ran well, was easy to drive. Comfortable for a full day driving.
DANIEL S.Fantastic customer experience. Easy to do business with and was quick to action
DAVID E.No improvementneeded! Great customer service!
RHONDA W.ok but the over chargess
DONALD M.Terrible customer service. Also would not let me park my car at the facility.
MARSHALL M.When I pay for a rental it should be for a 24 hour time period. This uhaul dealer mandated I return this vehicle by 7 pm when I rented it at 130 pm. Gave to me with full tank of gas, I put 9 miles on it and had to spend 4 dollars to splash the gas or risk paying your 40.00 plus 4 dollar gallon gas fill requirement. I have never had this experience and will find another rental retailer. Not happy. I have rented many times over the years
JESSICA S.Great experience and great customer service.
BLAKE D.Builders Transmission is the most friendly and helpful U-Haul location I have ever worked with. They will always be my first choice in renting any U-Haul equipment! The owner went out of his way on a Sunday to check in a trailer that I rented from another location that refused the return/drop off. Builders Transmission is the BEST!!!
JAMES V.