Great service! Friendly folks!Shay D.
Customer Reviews for Bueno Bonito Barrato
(U-Haul Neighborhood Dealer)
Bakersfield, CA 93301
Servicios en esta ubicación:
- Lun. - jue.:9 a. m. - 1 p. m.
- Fri–Sat9 a. m. - 4 p. m.
- Domingo9 a. m. - 1 p. m.
- 11/30/2022: 9:00 a. m. - 11:00 a. m.
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Michael M.
El cliente no dejó un comentario.Keeshawn H.
El cliente no dejó un comentario.CAMERON H.
Very professional and friendly staff. Also, clean fenced parking lot for the truck that you need.Rhonda M.
Everything went great. No negative comments to make. The reservation was east and the trailer was waiting for us when we got thereLance B.
I saw no room for improvement. The on-site manager was courteous and very professiona!Cindie B.
El cliente no dejó un comentario.Javier O.
Friendly and efficient. I will definitely continue to use Bueno Bonito Barrato for any of our UHaul needs.James B.
El cliente no dejó un comentario.Danny G.
The only problem I noticed about my truck was that the engine light was on.Rosal P.
El cliente no dejó un comentario.Denison C.
Gas to be at 1/4 to 1/2 tank full.Emmanuel D.
Short hours. But easy to find and very helpful and experienced staff.ALLEN R.
El cliente no dejó un comentario.Kanda B.
The truck was out of fuel when I rented it, yet uhauls policy is it must be returned with minimum of quarter tank, the truck had an exhaust leak, very noisy, I was charged a late fee, yet I paid for six days, rented truck at 10:00am Friday,returned it Thursday 10:00 am, and was told I was late, to top it off the return location opened lateeric C.
El cliente no dejó un comentario.Joshua H.
Great location to rent a truck. Dave is very helpful and accommodating.ANTHONY M.
Nada la persona que nos atendiÃ³ muy atenta y preocupado por sus clientesNelson F.
The fella who helped us at this location (I believe his name was Dave) was absolutely fantastic! It was a few minutes before closing on a scorching hot day, yet he was patient, in a great mood, and took the time and made the extra effort to ensure that we were AOK. When I called him the next day, which was on his commute to work, he took the time to answer my questions and give me great advice. My gosh, I wish all customer service reps were this awesome! Kudos to him, and the high bar he operates at!Max B.
Excellent service with a smile!Matthew B.
dirty windshields, limited hours of operationChristopher A.
Everything was well maintained, I emailed her earlier regarding some confusion about my final receipt and how much I was charged. I was told the total was $64 and when I received my email the receipt I was charged 120. Apparently it said I drove 82 miles, but I've had a 2 mile commute for four trips, so I am not sure where this additional mileage came from.Vianey V.
El cliente no dejó un comentario.Myra L.
El cliente no dejó un comentario.Marco G.
El cliente no dejó un comentario.Diane N.
Excellent customer service!William V.
El cliente no dejó un comentario.Donna P.
El cliente no dejó un comentario.Ralph M.
El cliente no dejó un comentario.Pauline R.
El cliente no dejó un comentario.Jesus C.
El cliente no dejó un comentario.JoAnn G.
El cliente no dejó un comentario.Eric C.
It would be good to have a location where to drop keys when you leave vehicle after hoursMaryAnn H.
They need an office. They were operating out of a tent structure in very hot weather.Sheila P.
El cliente no dejó un comentario.Brenez A.
The office staff was a real nice guy who was as very helpful.Rey R.
El cliente no dejó un comentario.Analilia M.
El cliente no dejó un comentario.jose S.
El cliente no dejó un comentario.Trent M.
Awesome customer service!Daysi F.
The staff is very friendly and easy to work with.BENJAMIN R.
The worker was there as if waiting only for us. He was friendly and efficient. Went above and beyond.colleen S.
El cliente no dejó un comentario.Daniel V.
Putting money back into bank account in a timely mannerâ€¦takes only a second to take money out of bank account but takes days to give back to customer which is ridiculous and unfair I understand when your company says it's the banks fault but someone needs to talk to the bank about reversing charges quicker or your company needs to not charge until equipment is brought backSARA G.
Great people Jacob and his dad made everything quick and easy!Carlos L.
El cliente no dejó un comentario.irene P.
The guy was very helpful. Great customer serviceConnie C.
Well I'm still waiting on my portion of my deposit returned.Amira A.
Great and fast customer serviceRuben P.
This place overall is good just needs an office and or a waiting area.Carlos G.
El cliente no dejó un comentario.JAVIER M.
He was pleasant and courteous! Very attentive and efficient! ¡Gracias!Cassandra P.
The U-haul location informed me that the day I was returning the vehicle there would not be anyone at the office. I thought that was weird and asked how I was supposed to return the vehicle. The man said that I need to call him on his cell phone at least 1/2 hour prior to the return so he could meet me at the office. Strange since it was a Thursday. I called at 8:30AM. There was no answer. I called and left messages for 2.5 hours. No answer. I drove to the return location. It was closed. Three other u-haul customers were there waiting for to return vehicles. They all had the same experience. I was able to return the truck at 1:00PM. I wasted 5 hours of my day trying to return the truck. This is unacceptable. When I called corporate and asked if I could return it to another location they told me that I would be charged extra for not returning it to the place I rented. That was extremely poor customer service. No one seemed to care. When we did return the vehicle the man was rude, as though it was somehow okay and we just didn't understand. Based on this experience I will be looking at other rental options in the furture.Martin H.
great group of guys will bring business hereRamiro G.
El cliente no dejó un comentario.Jonathan M.
David was amazing got us exactly what we needed when we needed and was so friendly and professional!Christina H.
El cliente no dejó un comentario.Jonathan M.
Just keep up the great service...very efficient & courteous.Susana R.
Gate was locked upon arrival. Appeared closed. Happily someone arrived shortly afterward to open gate.Joseph M.
El cliente no dejó un comentario.Alejandro S.
El cliente no dejó un comentario.Stephen L.
El cliente no dejó un comentario.Alejandro R.
This location was the best Uhaul has to offer. Appeared clean with multiple Uhaul rentals present and superior customer service from the gentleman who took care of our returned vehicle.Deborah N.
Employees are great at customer service. Great experience overall.ANITA L.
El cliente no dejó un comentario.UCHENNA A.
Reason foe above average was because the truck was too rough and at highway speeds(55-60)it would be really shaky as if it was going over bumps. Maybe suspension issue. Its a pretty rough ride compared to the older trucks.Aaron S.
guy that works there needs a raise he did everything for me from bucking up the trailer to teaching me how to use it with a smile on his face we need more humans like that in the worldjeovany A.
My truck was clean and ready, and I was out the door in 3 minutes! Very nice manager.Lynn B.
Great service. Pick up was easiest experience I have had.Nick B.
El cliente no dejó un comentario.dimitri O.
El cliente no dejó un comentario.Denyse P.
Nothing it is fine the way it isKenneth N.
It was a not so great location. Employees had us call uhaul and wait online to handle part of the rental. Isn't that their job?Melissa M.
Very friendly and helpful. Will only do business at this location with this team. The other Uhaul locations in town poorly managed with rude staff. Every single time I visit this location everyone is so nice even the German Shepherd is a joy..Jerry G.
Servicio amableDenis G.
I was so satisfied with the service here, I will always use this location to rent vehicles from. This was the most efficient and easiest rental I have ever experienced in my 25 years of renting from U-Haul.Kathy G.
Process was efficient and associate was polite.EDWARD S.
El cliente no dejó un comentario.Garrett K.
Recommended good service not good excellent customer serviceâ€¦Fernando P.
Place was closed during operating hours,left the truck drop the keys in drop box,and got charged after our fee and processing fee!Steve W.
El cliente no dejó un comentario.Naratie K.
El cliente no dejó un comentario.Ignacio M.
AMAZING customer service.Amanda V.
It was . 99 cent per mile. I thought that was extremely high considering the high gas prices.Gustave H.
Nothing, the staff at this location was the best customer service I've ever received from any uhaul location.Emmanuel S.
Dave was very nice and I was running late and he waited a little after hours for me to get there. I will recommend this location to everyone!Sylvia C.
Very friendly and they unhitched the trailer quickly and efficiently.Darell S.
El cliente no dejó un comentario.Greg P.
I don't have any improvement comments for the next customer because this location was phenomenal!Brittany D.
great customer service! will be the go-to-spot from now onJorge M.
Quick, easy pick up and friendly serviceKathryn G.
The owner was very accommodating and helpful. We were in a bind and were happy to meet him.DONALD GLEN H.
Nothing exceeded my expectations. Thank you so much!Damaris R.
Wonderful customer service was provided to me upon pickup and returning rental. I was impressed.Pamela J.
Everything worked out greatRees T.
El cliente no dejó un comentario.jim K.
I like this location better than the North Chest location.KEITH B.
El cliente no dejó un comentario.Martin T.
Friendly professional most importantly excellent people to rent from😇 sending more people to 4011 Jewett ave. Most of all I'm 100% satisfied 🙏🙏AJANIQUE W.