A Very easy process to aquire the storage area. Was alway clean and will maintained. When I no longer need the storage area, it was a very easy to complete my exit. Thank you.TIMOTHY K. | Overall Experience
Customer Reviews for Budget Store and Lock
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Denise K. | Overall Experience
Customer did not leave a comment.deb C. | Overall Experience
Very clean and well maintained free of any pest and creatures that may find their way to a storage unit. Very impressed with the friendly response any time there was an interaction. Pam is a great customer relation person and was always very helpfully and ready to respond to my needs. Pleasure doing business with this company.Anthony B. | Overall Experience
Customer did not leave a comment.Brenda W. | Overall Experience
Customer did not leave a comment.Paul G.
I was very happy with the lighting which always worked, and the heating in winter and air conditioning in summer. I never had a problem in the two years with the unit. I highly recommend Budget Storage. The personal always helpfulPATRICIA W. | Overall Experience
Customer did not leave a comment.Rita C. | Overall Experience
Next time I need estorage am coming back thanks peopleLuis M. | Overall Experience
Customer did not leave a comment.Michael S.
Customer did not leave a comment.Elijah W. | Overall Experience
Customer did not leave a comment.Dennis N. | Overall Experience
I am happy for one year to rent this placeJuan E. | Overall Experience
The women that ran this branch was very helpful and I would recommend this facility to anyone.Michael B. | Overall Experience
Customer did not leave a comment.MARC L. | Overall Experience
Customer did not leave a comment.Albert S. | Overall Experience
Customer did not leave a comment.fred b. | Overall Experience
Pam the manager was exceptionally nice. She went above and beyond to accommodate our special needs. I would highly recommend this facility primarily because of Pam's kindness.sharon n. | Overall Experience
very pleased with the service and staffCharles R. B. | Overall Experience
Only a few options to choose from, but everything was clean and exactly what we paid for.Luis C.
Customer did not leave a comment.REGINA V. | Overall Experience
Very accommodating during our time with the facility.DOROTHY S. | Overall Experience
Customer did not leave a comment.Rose Ann S. | Overall Experience
Very nucce people.. Very clean and customer service was awsome..JOHNNIE A.
Customer did not leave a comment.Howard W. | Overall Experience
Customer did not leave a comment.ryan m. | Overall Experience
Customer did not leave a comment.LEONARD D. | Overall Experience
Customer did not leave a comment.Christel G. | Overall Experience
Customer did not leave a comment.Melissa D.
My experience couldn't have gone betterWILLIAM G.
Customer did not leave a comment.Renee S. | Overall Experience
Customer did not leave a comment.Charles T. | Overall Experience
Customer did not leave a comment.Richard D. | Overall Experience
Excellent service! The staff is always so nice to work withCOURTNEY M. | Overall Experience
Customer did not leave a comment.Beth T. | Overall Experience
Pam was great!Michael R. | Overall Experience
A very good experience overall, but a bit expensive. I may look for a less expensive alternative next year.Steven P B. | Overall Experience
Great place to store some of my valued stuff and guitars. Pam was always very friendly and helpful.Eddie S. | Overall Experience
We had our Unit since 2005. Always well cared for.Very courteous customer service. Never had a problem.ROBERT M. | Overall Experience
Customer did not leave a comment.Justin M.
I want to recognize your front desk consultant, Pam. She was extremely friendly, helpful, and kind. She ensured I got a great deal and helped me out SO much. Please please please recognize her for her kind actions. She deserves a raise!Hayley J.
Customer did not leave a comment.Ann Y.
horrible, don’t go there the lady has no idea what she’s doingian l. | Reservation
Customer did not leave a comment.Mark L.
Great service.vu N.
Customer did not leave a comment.David F.
Overall experience was OK, but a couple things could have made it better. 1. Make it easier for customers without a smart cell phone to participate in the 24/7 scheme. 2. The tank was not full when we picked it up outside of normal operating hours. It was about 1/5 of the tank down- we did not know if it was a faulty gauge or if the tank was really not full. Only when we filled the tank just before returning did we know the tank was not full initially. The receptionist was unable to adjust the bill.Hansel D.
This facility does not participate in U-Haul’s free month promotion so we wasted a lot of time driving up just to figure that out. People at the facility were very nice about it thoughMatthew M. | Reservation
Customer service was excellent!stephanie V.
Overcharged by corporate. I decline safe protection online for $28. I did mobile pick up. Low and behold when I got home post returning the truck I was charged for the safe protection. I had to call and wait on hold for over 15 min for an agent to execute my refund . Hopefully ut happens since the agent advised I'd get email Conformation of the refund but it hasn't come yet. My next step will be to file a dispute with the credit card company. I shouldn't have to waste my time calling for refunds when I should never have been charged to begin with. This is agnostic to the location as it was all done onlineMichael S.
The associate who took care of me was very. Nice. His name is Tim. He answered my questions and was very pleasant. The truck was very easy to use i will be renting from that facility again. A++++Janet H.
Customer did not leave a comment.Philip S.
Customer did not leave a comment.Amey A.
Customer did not leave a comment.Lauren L.
Customer did not leave a comment.Michelle E.
reasonable and accommodatingPAULA R. | Overall Experience
Fantastic customer service...very helpful and answered all of my questions. Truck was ready and I was in and out, driving to load it within just a few minutes.Faye H.
Nothing Jesse was fantasticCynthia C.
This location was wonderful. However U-haul customer service was unwilling to accomodate a change in schedule due to flooding in south carolina.jerry e. C.
Customer did not leave a comment.Mark M.
UHaul moved me 30 miles farther away for the pickup location, the trailer was damaged no functioning properly and I was told to go stop where I was supposed to pick it up originally to get it fixed. SERIOUSLY??Ron G.
Gentleman at counter was very nice. Helped in hooking up trailer.douglas G.
Everything was GREAT !!!DIANE P.
Customer did not leave a comment.aaron P.
Everything is great I got the help I needed and everythingPrivacy R. | First Impressions
Customer did not leave a comment.SHAWN B.
The customer representative was polite, professional and helpful. ????tony F.
Customer did not leave a comment.Adele K.
Customer did not leave a comment.Charles R.
Customer did not leave a comment.john M.
After you changed my pickup location, you did not alert me that the new location didn't open until 9am when my pick up was scheduled for 8am. I had movers standing at my house for an hour getting paid while I had to wait until 9am until this location opened?Michael R.
Customer did not leave a comment.mildred R.
Very good customer service from the man working at the counter. I was running late and in a hurry for a last minute move. He stayed a few minutes late to accommodate me and I thank him!Privacy R. | First Impressions
Customer did not leave a comment.Darlene F.
Drop-off location was excellent, and the person working that day was extremely polite and helpfu.crystall M.
Customer did not leave a comment.Bonnie S.
Customer did not leave a comment.DWANYNE P.
I have to say my experience in this facility was great! The rep at the counter was friendly and helpful.Celeste B.
Customer did not leave a comment.Joseph D.
Very positive experience with this rental. The truck was very clean and in superb working order. The location was most convenient for our puposes. Reservations were easy to make and responses were timely. Great staff made the pick up and drop off a breeze. Thank you!mark T.
Great customer service, very nice guy.alexis R.
Customer did not leave a comment.KIM R.
Customer did not leave a comment.Ronald E.
Customer did not leave a comment.mia D.
Customer did not leave a comment.GREG P.
Customer did not leave a comment.Jamie R.
Customer did not leave a comment.Steven H.
Customer did not leave a comment.kimberly W.
Customer did not leave a comment.Sandy P.
Customer did not leave a comment.Zulfiqar A.
Customer did not leave a comment.Michelle S.
Customer did not leave a comment.John K.
Customer did not leave a comment.Michelle H.
Customer did not leave a comment.michael J.
I had a very good customer service experience.Rudy P.
Customer did not leave a comment.BRIEN K.
Customer did not leave a comment.Sean C.
Customer did not leave a comment.Muriel K.