Comentarios del cliente para Budget Store and Lock

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Budget Store and Lock

Grado total:

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David F. en

Grado:

El cliente no dejó un comentario.

Hansel D. en

Grado:

Overall experience was OK, but a couple things could have made it better. 1.  Make it easier for customers without a smart cell phone to participate in the 24/7 scheme. 2.  The tank was not full when we picked it up outside of normal operating hours. It was about 1/5 of the tank down- we did not know if it was a faulty gauge or if the tank was really not full.  Only when we filled the tank just before returning did we know the tank was not full initially.  The receptionist was unable to adjust the bill.

Matthew M. en

Grado:

This facility does not participate in U-Haul’s free month promotion so we wasted a lot of time driving up just to figure that out. People at the facility were very nice about it though

stephanie V. en

Grado:

Customer service was excellent!

Michael S. en

Grado:

Overcharged by corporate. I decline safe protection online for $28. I did mobile pick up. Low and behold when I got home post returning the truck I was charged for the safe protection. I had to call and wait on hold for over 15 min for an agent to execute my refund . Hopefully ut happens since the agent advised I’d get email Conformation of the refund but it hasn’t come yet. My next step will be to file a dispute with the credit card company. I shouldn’t have to waste my time calling for refunds when I should never have been charged to begin with. This is agnostic to the location as it was all done online

Janet H. en

Grado:

The associate who took care of me was very. Nice. His name is Tim. He answered my questions and was very pleasant. The truck was very easy to use i will be renting from that facility again. A++++

Philip S. en

Grado:

El cliente no dejó un comentario.

Amey A. en

Grado:

El cliente no dejó un comentario.

Lauren L. en

Grado:

El cliente no dejó un comentario.

Michelle E. en

Grado:

El cliente no dejó un comentario.

PAULA R. en

Grado:

reasonable and accommodating

Faye H. en

Grado:

Fantastic customer service...very helpful and answered all of my questions. Truck was ready and I was in and out, driving to load it within just a few minutes.

Cynthia C. en

Grado:

Nothing Jesse was fantastic

jerry e. C. en

Grado:

This location was wonderful. However U-haul customer service was unwilling to accomodate a change in schedule due to flooding in south carolina.

Mark M. en

Grado:

El cliente no dejó un comentario.

Ron G. en

Grado:

UHaul moved me 30 miles farther away for the pickup location, the trailer was damaged no functioning properly and I was told to go stop where I was supposed to pick it up originally to get it fixed. SERIOUSLY??

douglas G. en

Grado:

Gentleman at counter was very nice. Helped in hooking up trailer.

DIANE P. en

Grado:

Everything was GREAT !!!

aaron P. en

Grado:

El cliente no dejó un comentario.

SHAWN B. en

Grado:

El cliente no dejó un comentario.

tony F. en

Grado:

The customer representative was polite, professional and helpful. ????

Adele K. en

Grado:

El cliente no dejó un comentario.

Charles R. en

Grado:

El cliente no dejó un comentario.

john M. en

Grado:

El cliente no dejó un comentario.

Michael R. en

Grado:

After you changed my pickup location, you did not alert me that the new location didn’t open until 9am when my pick up was scheduled for 8am. I had movers standing at my house for an hour getting paid while I had to wait until 9am until this location opened?

mildred R. en

Grado:

El cliente no dejó un comentario.

Darlene F. en

Grado:

El cliente no dejó un comentario.