Improve return communication system (attendant had trouble communicating return by phone system )KELTON R.
Customer Reviews for Budget Mini Storage N Fulton
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Fix the light circuit for trailers. Don't expect the customer to do itSTEVEN V.
El cliente no dejó un comentario.Timothy B.
El cliente no dejó un comentario.Fred W.
El cliente no dejó un comentario.MICHAEL ALAN E.
Lauren was helpful with my needs .Roger D.
I arrived at 10 minutes to 3 p.m. and nobody was in the office there was a note that they would be back after 3:05. Business office States open 9 to 6 so we did have to wait. Other than that drop off was simple and fast the employee was pleasant.KIM F.
El cliente no dejó un comentario.HOWARD B.
The truck had scratches and dents all over the truck that were not documented and when I asked how to document them the lady looked at her watch made a big deal like I was wasting her time. Also found a beer bottle, dirty masks and trash behind the seats. They also charged me before I signed any paperwork so after it was corrected I had to call my bank for an hour before they could charge me the correct amount and i could get the truck. They were very rude at this location.JEDIDIAH A.
Lauren is amazing, beyond helpful.Charles S.
I was in a pinch on a rainy day. Got truck for 48 hours easy and everything worked perfect. Gracias.BRIAN E.
Great customer service af this locationTROY M.
Signage as to where equipment should be parked for self check in customers.Mark H.
El cliente no dejó un comentario.Michael B.
El cliente no dejó un comentario.David R.
Nothing bri was the most amazing person to help she made me want to rent a truck every weekJason S.
El cliente no dejó un comentario.STEVEN N.
El cliente no dejó un comentario.Steven L.
Take reservations that mean something! Your word is worthless!!DANIEL W.
Outside was very dirty, windshield was covered with bugs. Inside very clean, truck ran great.TERRANCE B.
Read above.NATASHA H.
Facility was closef at 2 in the afternoon.PHIL G.
My experience was amazingMary S.
Trailer jack was broken.EDWARD S.
Steve was extremely helpful as well as his staff.Miguel R.
Office manager training new employee was very rude. Charged me $30+ more than estimate given by UHaul Call Back website/phone call, windshield was absolutely covered with bugs, told me "other offices don't know how much we charge, and no instructions were given even when I asked.RANDALL B.
El cliente no dejó un comentario.KENNITH S.
Customer Service and the entire experience EXCEPT the location was a complete nightmare!!!!Shaun K.
They're awesome! Thanks!Joshua B.
El cliente no dejó un comentario.EARL E.
Nice staff.BOBBY M.
Quick and easy experience both picking up and returning the truck. Really nice people. Truck was clean .LAURIE M.
El cliente no dejó un comentario.Jack P.
El cliente no dejó un comentario.Ronald W.
Even though the place has Uhaul rental and drop off, I was told I was not eligible for the free month storage unit U-Haul offers. This too is misleading as the location clearly states u haul rental.John L.
El cliente no dejó un comentario.Cynthia E.
Everyone at this office was very helpful. I appreciate them very much thank you U-HaulJanet F.
When I needed a cargo van on short notice, the office on Fulton drive was able to reserve a van for me exactly when I needed it, the net day. GraciasRandall M.
Website said it was open but it was closed. Left trailer next to the other trailers.RICHARD B.
El cliente no dejó un comentario.Alfred H.
El cliente no dejó un comentario.Michael F.
The rep was extremely helpful, kind and patient. He deserves kudos!PATTI M.
El cliente no dejó un comentario.BARBARA B.
El cliente no dejó un comentario.Luis H.
El cliente no dejó un comentario.JOSE M.
This pick up place was VERY difficult to find. It was a combo truck rental and large storage with a single person workingCHARLES V.
El cliente no dejó un comentario.TERRI S.
El cliente no dejó un comentario.James S.
El cliente no dejó un comentario.Norbert W.
El cliente no dejó un comentario.DAVID H.
Completely happy with the equipment and the people/company. That is the reason I continue to use U-HAUL, rather than any of the other companies.CORKY B.
El cliente no dejó un comentario.Paul W.
El cliente no dejó un comentario.Irvin B.
El cliente no dejó un comentario.Steven H.
Great experience overall.GREGORY R.
Friendly staff. Very helpful.JOHNIE P.
El cliente no dejó un comentario.JOHN M.
El cliente no dejó un comentario.DIANA L.
El cliente no dejó un comentario.Ronald A.
El cliente no dejó un comentario.Charles G.
El cliente no dejó un comentario.Gregg M.
El cliente no dejó un comentario.JONATHAN P.
Lack of communication as to where the truck was supposed to be picked up. I was told one location, then redirected to another. I should have been apprised of the change the day/night before. We lost over an hour of loading time... I had professional movers scheduled to be at my address for the loading.Kathleen R.
El cliente no dejó un comentario.Matt K.
El cliente no dejó un comentario.Michael S.
timely and courteous help was givenJOHN H.
El cliente no dejó un comentario.Pamela V.
Was very disappointed in the customer service that I received when picking up the trailer was told one price for a rental and was charged substantially more will not be returning to this location again and will take my business elsewhereDUSTIN S.
El cliente no dejó un comentario.Dennis S.
El cliente no dejó un comentario.MARTIN L.
El cliente no dejó un comentario.Carli A.
The location was clean and the attendant polite, but it was not the location I had selected and reserved two months earlier. I received a phone call shortly before the date to pick up the trailer telling me this, and where I would need to go as an alternative. After expressing my displeasure, I was told I should be happy they located another option fairly close. When I reserve something at a location and have confirmation of it, I expect it to be available.WILLIAM P.
Have better system for pick up and drop off.Edward H.
El cliente no dejó un comentario.Renee A.
Nothing - quick and easy drop-off.Jack R.
El cliente no dejó un comentario.Joesef C.
El cliente no dejó un comentario.David W.
Traffic Dispatch could not get the location right and sent me to another location to pick up equipment. I had to call and find location of equipment and return to original location to pick it up. Then the equipment was not attached to the vehicle properly and detached after about a mile. Electrical was damaged and I had to wait for repairs.EDWARD S.
The app did not work for me to pick up the truck, I had to wait for the office staff to arrive for me to pick it up.Tracy E.
El cliente no dejó un comentario.Wayland M.
El cliente no dejó un comentario.BRIAN Z.
Terrible. Says open at 10am no one there until 10:30am. Got charged an extra day because they were late for work.PATRICK G.
El cliente no dejó un comentario.LEROY M.
El cliente no dejó un comentario.TERESA W.
El cliente no dejó un comentario.Kenneth F.
El cliente no dejó un comentario.Bobby M.
Drop box not evident.NORA Q.
El cliente no dejó un comentario.JOHN O.
El cliente no dejó un comentario.Robert E.
El cliente no dejó un comentario.Douglas F.
None the experience was easy and fastGREGORY L.
El cliente no dejó un comentario.RICHARD P.
El cliente no dejó un comentario.Robert D.
Even though there were a lot of issues with my order yoy came through with excellent service. Thank you!!Linda M.
Very easy trailer rental A+JERRY H.
El cliente no dejó un comentario.David W.
El cliente no dejó un comentario.DANA H.
El cliente no dejó un comentario.Christian J.
The attendant called transportation to make sure that I could drop my unit off at this location instead of the projected location on my confirmationAnd that was a great assistance to my needsJOHN L.