Customer Reviews for Budget Mini Storage N Fulton
(U-Haul Neighborhood Dealer)

926 comentarios

5800 N Fulton Dr   Prescott Valley, AZ 86314

(928) 772-8245

Horario

  • Mon–Sun
    10 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(928) 772-8245

5800 N Fulton Dr
Prescott Valley, AZ 86314

Servicios en esta ubicación:

Horario

  • Mon–Sun
    10 a. m. - 5 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

The cost was very expensive - a 20ft truck and autotransport cost $5,300 . Add to that gas for a 1568 mile trip...very pricey

Lyn B. 
Clasificación:
1.0

The fuel dial was broken and didn't go up until I restarted the uhaul, so I put in way more than what I needed to

Crystal M. 
Clasificación:
5.0

Keep doing what you're doing. I love everyone that works there.

Aaron B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kirsten M. 
Clasificación:
5.0

Excellent customer service at this location. Friendly and helpful

Matt G. 
Clasificación:
5.0

Simple process.

Mysti H. 
Clasificación:
5.0

Honestly, Dave took care of me and the process was so seamless and simple. It really couldn't have been any better honestly.

Timothy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Altom M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eli V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Evan B. 
Clasificación:
5.0

Was very pleased with the service and the customer service was great. Thank you. The move went smoothly.

Barbra M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bela D. 
Clasificación:
4.0

Nothing, no issues.

lincoln L. 
Clasificación:
5.0

I am very pleased with my experience. In the future I would use your company again. Dave your store manager was great. I also delt with Tyler he was excellent as well, and a young lady also, but I don't remember her name did a great job.

Steve S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
3.0

I ordered blankets but they werent in the truck when picking up before their morning open time. However, the woman who helped me thru the 24/7 pickup process on the phone (the morning of 12/09/22) was the BEST customer support person I have ever had the pleasure to assist me! Her empathy and patience will be remembered for a long time! If I could remember her name I'd call corporate to say give her a raise and promotion.

Bradley M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cody A. 
Clasificación:
5.0

Simple and convenient…nice staff.

Rodney V. 
Clasificación:
2.0

El cliente no dejó un comentario.

Mitchell S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tommy E. 
Clasificación:
5.0

Nice people.

Joe F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erma M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Samuel B. 
Clasificación:
3.0

This went well

kathy W. 
Clasificación:
1.0

I checked in online and went in to get the key like the website told me to but I was told that wasn't the process when I walked in and I had to wait for 30 minutes before someone even tried to help me. She couldn't print my contract or email it to me and then she finally gave up out of frustration and handed me the key. I asked where the truck was and she told me “somewhere out there”. I walked the line of trucks attempting to open each one just to return to the counter to let her know the key didn't work for any of them. I told her it looked like there was a truck across the street behind the locked gates. Turned out to be the one. She didn't have me verify mileage or gas. I returned the truck with more gas than I even used and now I am being told I will be charged for it. I have no way to prove that I overfilled it because they never had me verify it! They want to charge me over $100 extra than what I already paid because of their error. When I tried to straighten it out on the phone I was told if I didn't just pay it that I wouldn't be able to rent from uhaul again.

Christine B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah S. 
Clasificación:
3.0

El cliente no dejó un comentario.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jodi G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sue G. 
Clasificación:
2.0

Not sure. Their was a mandatory UHaul meeting scheduled for the time of my pickup. The meeting started late and lasted longer than scheduled and left me waiting 55 minutes for my pick up. This made my person who gave me a ride rather angry.

TARA M. 
Clasificación:
4.0

The key drop off was a little confusing but otherwise very cleaning and organized property

Sandra M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darlene S. 
Clasificación:
2.0

I am being charged for damage to the truck, truck was not damaged when returned, also i purchased insurance at time of checkout but they still charged my personal account for damage that was not done. new person checking truck in hits wrong key and I end up paying $300

Douglas B. 
Clasificación:
5.0

Dave At budget Mini storage was super helpful, and was able to get me out of there quickly. . Thanks Dave

Tony R. 
Clasificación:
5.0

Dave was courteous and professional. i had some difficulty with ordering online/and he was very helpful.

john T. 
Clasificación:
4.0

Great customer service.

Mamie B. 
Clasificación:
5.0

The gentleman I worked with, Dave, was professional, knowledgeable, and customer service oriented.

John T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jesse C. 
Clasificación:
3.0

Lady was nice, truck non working

AMEILA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randall C. 
Clasificación:
5.0

Keep practicing

David R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan S. 
Clasificación:
5.0

Excelente servicio al cliente

Charles G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chance B. 
Clasificación:
2.0

With the U-haul location just 10 minutes away, this location is not helpful The location is hard to find and directions were unclear. The storage lease manager was not helpful at all. It just gave a bad impression. The loacafion says the are open by 9. But when I got there the lease manager said they wouldn't be there until 10 am. So I disconnected the trailer unit on my own The website check in was clear cut. So that was good. But after passing the location 3 times due to poor directions, I was somewhat annoyed. I was not prepared to disconnect the trailer. I was dressed up as I was headed to a party after. They should be there by 8 or nine.

Jeffrey M. 
Clasificación:
3.0

Tell employees not to smoke, while assisting customers. It's gross. Have a few necessities (plugs, etc) available. Lower your insurance price. Allow one-way rentals for open trailers.

tracy L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jon B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric G. 
Clasificación:
3.0

El cliente no dejó un comentario.

PaulandStaci S. 
Clasificación:
5.0

I am still waiting for a receipt.It was promised but not sent.

Frank K. 
Clasificación:
4.0

The equipment was clean and the man who helped me was extremely polite and professional. When I got the trailer to my friends house her husband noticed that the tires were low on air. I was driving 1,200 miles and this could have caused a problem. He added air to the tires before I left. It would be nice if Uhaul checked this before sending a trailer on the road.

heather L. 
Clasificación:
3.0

El cliente no dejó un comentario.

carla P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Renato P. 
Clasificación:
5.0

VERY HELPFUL EMPLOYEES, THANK YOU.

GREGORY M. 
Clasificación:
5.0

Great customer service , friendly,fast,and professional ...will recommend

Ernesto S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian B. 
Clasificación:
5.0

Maybe a little signage on the main cross street as the office is a little concealed when driving by and looking for it.

JAMES N. 
Clasificación:
5.0

n/a

James B. 
Clasificación:
5.0

El cliente no dejó un comentario.

anelizabeth M. 
Clasificación:
5.0

I Feel you guys did a Great job keep doing what your doing.

Huley M. 
Clasificación:
3.0

I called to add insurance to my reservation and was told by Cecelia that I was all set, but she neglected to tell me that my truck wasn't in Flagstaff , but would have to be picked up in Prescott Valley. My contract stated I would get a call before 6 pm on the 24th to verify the pick up site but I was never contacted. We spoke to Robert on Mon morning and he was apologetic and gave me a $500 discount, but we still had to drive 3 hr round trip to pick up the truck which put us 3 hr behind.. and I was not happy.

Eric G. 
Clasificación:
4.0

The pin that holds the ramp up had been tweeked/bent and was hard to dis-engage and engage. I did not notice this at time of pickup. It took a rubber mallet to dis-engage the keeper pin.

Michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRITTANY K. 
Clasificación:
1.0

Tried to drop off the trailer and no one was there came back a few hours later and still no one, couldn't get any one to help me on the phone either get it dropped off correctly or change my drop off location

Cheyenne L. 
Clasificación:
4.0

The worker was very informative & cordial

Thomas F. 
Clasificación:
3.0

El cliente no dejó un comentario.

DALE F. 
Clasificación:
5.0

Quick easy in and return. Helpful staff

Gregory D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashleigh N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alex P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL H. 
Clasificación:
3.0

I sent to wrong location to pickup truck. Also had changed insurance and it wasn't on paperwork when I picked up the truck. People at place didn't seem to want to help. I was only one there.

James S. 
Clasificación:
5.0

Joey was an awesome help. give him a big raise

Pierre T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Doug K. 
Clasificación:
2.0

I had confirmed 3 times that they would have a car hauler ready for me. When I arrived they did in fact have 4 units. But they were all "the wrong serial number" and not available for rental. I ended up going to another uhaul site and wasting several hours on a very tight schedule. The trailer I ended up with was fine and got the job done.

john M. 
Clasificación:
5.0

Nice personal touch!

Marilyn V. 
Clasificación:
3.0

El cliente no dejó un comentario.

Vince A. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARBARA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

gary B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward P. 
Clasificación:
5.0

Awesome experience.

Douglas C. 
Clasificación:
5.0

Representative at the store was very friendly and professional

Amanda T. 
Clasificación:
3.0

El cliente no dejó un comentario.

MICHAEL D. 
Clasificación:
5.0

The right brake light failed, otherwise, everything was great!

Christopher P. 
Clasificación:
3.0

Did not have the blankets I had ordered and had to take an hour go to another location.

Norman D. 
Clasificación:
3.0

El cliente no dejó un comentario.

eugene A. 
Clasificación:
5.0

No improvements necessary. Everyone was great and very helpful!

karen C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jim W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave C. 
Clasificación:
4.0

It all went good no problems at all.

Patrick G. 
Clasificación:
5.0

Maybe UHaul could purchase some diesel fuel trucks to save on fuel expense. 1100 mile cost $500 for fuel. Otherwise, uhaul staff were awesome! They were flexible with return date without added fees! Trucks clean and fairly comfy.

Carol D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jane D. 
Clasificación:
1.0

Changed my drop off location at the last moment sends a text that I missed the service really sucks

RONALD M. 
Clasificación:
5.0

Had trouble checking in on the U-Haul app. Wifi not very good in area.

Miguel R. 
Clasificación:
4.0

¡Gracias!

William B. 
Clasificación:
5.0

Best service I've had

Kim J. 
Clasificación:
5.0

This location quickly set me up with a truck after complications at another site. The guy was knowledgeable and proficient. No Improvements necessary.

Damon B. 
No se han enviado comentarios para esta ubicación.

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