Customer Reviews for Budget Mini Storage #7
(Distribuidor de U-Haul del vecindario)

365 comentarios

3970 S Estrella Pkwy   Goodyear, AZ 85338
(Next to Wilhelm Auto)

(623) 925-5836

Horarios de la ubicación

  • Lun. - dom.: 9 a. m. - 5:30 p. m.

Servicios en esta ubicación:

Contáctanos

(623) 925-5836

3970 S Estrella Pkwy
Goodyear, AZ 85338
(Next to Wilhelm Auto)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 9 a. m. - 5:30 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

No issues with the return. No opportunity to discuss issues with that we had with the door.

Daniel K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACK R. 
Clasificación:
5.0

Easy and simple rental process. We will use this location again.

Rick R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne J. 
Clasificación:
3.0

I requested to rent the equipment for 24 hrs. I was told at the rental facility I could only have it for 17.5 hrs because another customer needed it the next day. I was unaware this other customers needs superceded my own. I will refuse to rent Uhaul equipment from this storage facility again, if I chose to rent from them at all.

Kristopher K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Guillermo M. 
Clasificación:
5.0

I will never to the web pick up again. It was a nightmare and I couldn't get ahold of a live person at the UHaul number. Very frustrating.

Caprice S. 
Clasificación:
4.0

Eivjdksld

Frederick A. 
Clasificación:
3.0

Vehicle seems to be very old and needed maintenance. It was spilling oil and I did stay in my driveway

Jaime V. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE V. 
Clasificación:
1.0

The truck was provided in an extremely dirty condition. The location messed up the reservation for the truck as well.

Alexander N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy K. 
Clasificación:
5.0

Very friendly staff. The process was very simple for the customer.

robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Margaret W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christina D. 
Clasificación:
5.0

Very nice

Ray J. 
Clasificación:
5.0

The staff at this location were both professional and efficient. They managed the customers at the counter effectively, making sure that each one was treated with respect and with a sense of urgency. I felt that they really cared about me as a customer that they wanted to satisfy and process thru the rental process as quickly and as hassle-free as possible. Kudos to this facility!

CHRIS H. 
Clasificación:
5.0

Everyone was very friendly. Made it a CB joy!

Teresa S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul D. 
Clasificación:
5.0

El cliente no dejó un comentario.

NormaJean S. 
Clasificación:
1.0

Having your customer pick up a truck at one location and supplies at another is ridiculous. I was forced to buy supplies from this dealer at 2x the cost and pay rental fee for blankets. Now I have to call uhaul and wait 20 min on hold to get a refund for supplies I purchased online. This particular location on S Estrella should not be a uhaul dealer! Horrible customer experience.

chad O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kenneth T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Austin P. 
Clasificación:
5.0

It is a pleasure working with everyone in the office.

gordon W. 
Clasificación:
5.0

The staff was extremely helpful and professional.

SEGISMUNDO J. 
Clasificación:
4.0

El cliente no dejó un comentario.

FRANK M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Armando M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Margaret D. 
Clasificación:
5.0

El cliente no dejó un comentario.

James C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis C. 
Clasificación:
5.0

Outstanding customer service

gwenette P. 
Clasificación:
1.0

The people on the location or excellent had no issues with them wanted to rent a bigger U-Haul but the battery was literally dead and I had to accommodate myself to a smaller one because I was the only one they had available again the people in the staff were great nothing against them it was mostly the bad equipment that you have provided that was not available to me

Carlos C. 
Clasificación:
5.0

El cliente no dejó un comentario.

William H. 
Clasificación:
1.0

I was over charged for gas and the vehicle was dirty inside and out. The customer service was excellent!!!

tamara F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark R. 
Clasificación:
5.0

Nothing the ladies at the front desk were very professional and pleasant

Chris H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mary O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

curtis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nydia L. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

Great people at this location. My van was ready for pick up and drop off was easy as well. I was very happy with the GMC van provided. It was powerful and well maintained with only 12000 miles. I will using this U-Haul location for moving and storage needs.

Rudy C. 
Clasificación:
4.0

En mi caso lo único malo fue que no había alguien que hable español pero el resto todo genial

Efren L. 
Clasificación:
5.0

El cliente no dejó un comentario.

James P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Salvador C. 
Clasificación:
5.0

Everyone was friendly and took care of us with no hiccups.

Ernest P. 
Clasificación:
5.0

This place is FANTASTIC! The ladies running the show are just GREAT!! Very helpful, and pleasant while doing so! Never any issues with my storage unit, or the UHaul's I've rented. Thank you for always providing OUTSTANDING customer service

Elaine S. 
Clasificación:
5.0

Too expensive. Claims it's $19.99 per day. That is true as long as you don't drive it off the lot. Then you get charged by the mile.

Dennis C. 
Clasificación:
5.0

Staff was awesome. Could not ask for better customer service.

Jossette F. 
Clasificación:
5.0

Awesome to work with after a long trip. Thank YOU

Marian H. 
Clasificación:
5.0

Although there was a mix up with truck size and location, I felt that the customer service was top notch! I will rent another truck in the near future. However, I was surprised that there was no “military discount.”

Andre M. 
Clasificación:
5.0

In the first location where I had my reservation, the experience was terrible after 45 minutes of waiting for the final, they told me that they did not have a system and they could not rent the truck, the people who attended me it was clear that they had no knowledge of work in addition to treat me very badly with an attitude of annoyance and very bad treatment, honestly I have never felt so bad anywhere and so I am letting everyone know that I can by all possible means

ROGELIO P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Demico P. 
Clasificación:
5.0

Clean the insides of the windshield

George O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah D. 
Clasificación:
5.0

El cliente no dejó un comentario.

LaDarryl J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ed S. 
Clasificación:
5.0

I would recommend not to use the mobile app, but go when someone is there. The truck was not cleaned. Windows were filthy, previous user had left his/her gloves in the cab. Check engine light was on the whole trip. The blankets and dolly were not in the truck when I picked it up. Thank goodness that Deanna was there early to help get me the truck and items that I had reserved.

Shawn J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradley C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew B. 
Clasificación:
5.0

The locations themselves were good and personnel were great. Our overall experience with uhaul was horrible. Our original reservation was canceled two hours before pickup forcing us to make multiple trips with multiple rentals. Will never use uhaul again for moving.

Melissa H. 
Clasificación:
1.0

I feel robbed. They advertised $ 19.95, but by the end of the day, it ended up costing me $110. Kind of a scam to me. I'll never use them again!!!!

TERRY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward C. 
Clasificación:
5.0

El cliente no dejó un comentario.

dave T. 
Clasificación:
5.0

Employees there were super friendly, professional and so helpful!

Edward C. 
Clasificación:
4.0

Vehicle was cleaned, but had indicator for oil change that was needed, and don't think vehicles should be rented with light indicators on....U Haul should follow up on these requests by location...doesn't seem it was their responsibility.

Christina T. 
Clasificación:
2.0

When you are confirmed for a pickup before office hours, have the vehicle staged and keys ready for pickup. Vehicle was returned on time but in was billed for 2 days, as if I returned it late.

Eleanor A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorie L. 
Clasificación:
5.0

Staff was very friendly.

Mark G. 
Clasificación:
5.0

El cliente no dejó un comentario.

duane B. 
Clasificación:
5.0

Thankfully they were able to allow me to drop the truck here....

Gerry H. 
Clasificación:
3.0

The office location was clean, well-organized and bright. The vehicle was FULL of pet hair - as if the animal was riding in the front area with the driver. Our clothes and items were effected by this. The office records of the starting mileage were incorrect - which would have charged us an overage of nearly 300 miles if I hadn't noticed. The staff was friendly and but unable to fix the $100+ charge on the U-Haul account. After several days of calling and leaving messages I went back to the location. The staff was helpful and directed me to someone who could resolve the issue. I was told that this correction would take a few more days.

Christine W. 
Clasificación:
5.0

Only problem we had was low air pressure in front tires.

Elmer B. 
Clasificación:
5.0

Can't think of anything, it was a pleasant experience.

Gilbert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eddie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN P. 
Clasificación:
5.0

I was very disappointed to be told at check-out that I was all set, then to get a charge of close to $100 on my card the next day. I don't have an issue with the fees for mileage (I expected this one) and fuel (which I thought was about right compared to when I checked out), I simply did not like the "surprise" of being told I was all set, then finding out after the fact.

Kenneth D. 
Clasificación:
3.0

Toon along time, had paid ahead of time for a 26 truck, was downgraded to a 20, for the same price. I went to pick up and they asked me to pay again. It took them along time to figure out I had paid.

Francisco P. 
Clasificación:
5.0

El cliente no dejó un comentario.

marcelle R. 
Clasificación:
4.0

Need to have close bill Email to me

Lionel R. 
Clasificación:
5.0

The girls in the office did a great job!

Edward C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erin O. 
Clasificación:
5.0

I was in and out in about 6 minutes, they were awesome

clinton S. 
Clasificación:
5.0

As good as Cottonwood...met me at the truck and took the keys. Out in 5 minutes. Excellent service.....great experience.

KENT A R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oscar A. 
Clasificación:
5.0

Customer service was excellent!

Jesus M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peggy J. 
Clasificación:
1.0

I got charged $15 for fuel even though I returned the truck filled to the same level Of gas I got it in unethical and dishonest business practice

Alsooz D. 
Clasificación:
5.0

The staff at this location are friendly , helpful and knowledgeable .. they made sure I understood every aspect of the rental contract prior to leaving as well as a quick walkthrough of how everything on rental truck worked

Douglas M. 
Clasificación:
5.0

Amy & Jade was wonderful and very helpful

chemosh M. 
Clasificación:
5.0

N/C

Gary R. 
Clasificación:
4.0

Fast check-in, friendly staff, easy location.

Robert D. 
Clasificación:
5.0

The equipment appeared clean and well maintained but a/c did not function.

Harry K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Akeya C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ahmad K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris P. 
No se han enviado comentarios para esta ubicación.

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