Comentarios de los clientes para Budget Inn Motel

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Budget Inn Motel

Clasificación general:

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JULIA B.
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El cliente no dejó un comentario.

THOMAS H.
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El cliente no dejó un comentario.

terry T.
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El cliente no dejó un comentario.

jeff C.
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El cliente no dejó un comentario.

Frank B.
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El cliente no dejó un comentario.

Vial F.
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The vehicle had absolutely no oil or power steering fluid. It had not been maintained and I told the desk that the vehicle was making noise. They said it was older and always did that. I put two quarts of oil and a cup of power steering fluid before I drove it. The sounds stopped and all was well because I did Maintenance on your vehicle.

Jessica S.
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The price of the truck was incorrect!

Chilse D.
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El cliente no dejó un comentario.

Logan W.
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The trailers were so close together you couldn't get one out and the employee made me go out, get the trailer myself, and text him pictures

Angeline H.
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Excellent customer service.

Freddy P.
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My equipment was not there and he said he never have car dolly and to call the 800 number, stay on hold for 40 minutes without even speaking to anyone, finally have to drive around to different locations to find a dolly, poor poor poor service overall

PAMELA H.
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El cliente no dejó un comentario.

erik S.
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Very helpful.

ERIC P.
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El cliente no dejó un comentario.

William C.
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El cliente no dejó un comentario.

JAYESH P.
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Great customer service

David H.
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El cliente no dejó un comentario.

Laurence H.
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El cliente no dejó un comentario.

JAMES L.
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El cliente no dejó un comentario.

ian S.
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El cliente no dejó un comentario.

james A.
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El cliente no dejó un comentario.

Joseph S.
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El cliente no dejó un comentario.

Polly G.
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The drop off was fine.

Donald P.
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El cliente no dejó un comentario.

Edward J.
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El cliente no dejó un comentario.

Shakia B.
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Have an associate there to unload equipment!

Luke M.
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El cliente no dejó un comentario.

MICHELLE R.
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The brakes didn't work, it was hard to hold in the road and hard to turn. They need service bad.

Keith C.
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These people were no help at all. I was instructed to park my own trailer, to un-hitch it myself (thank goodness I was not handicapped nor had any back troubles), and they never inspected it for cleanliness or damage. I know it is a popular drop-off location because of the University but their service sucks. I hate to think what would have happened if there had been any problems to report. U-haul, you can do better than this and have in the past when I've used your equipment.

RONALD W.
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El cliente no dejó un comentario.

John L.
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Great service Great people

RENATA F.
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El cliente no dejó un comentario.

Mike C.
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El cliente no dejó un comentario.

Charles O.
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Better communication

JOSEPH W.
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El cliente no dejó un comentario.

CHARLES J.
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Every thing was good

John R.
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El cliente no dejó un comentario.

jeff S.
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Not inviting.

LaShieka N.
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Towel and key was left in rental by previous renter, but the location was extremely nice and everyone gave great customer service

maurice T.
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El cliente no dejó un comentario.

WILLIE M.
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El cliente no dejó un comentario.

john R.
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El cliente no dejó un comentario.

Douglas B.
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Train people to do their job properly

shereen Z.
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When I went to return the rental the guy could not send an email to confirm I had to returned it, so because of the bad experience picking up I refused to leave without confirmation so I had to go inside and wait for him to print some paperwork.

Maureen L.
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This is the second time we have used this location. Very quick to rent and return equipment. I recommend this location to my friends moving their kids in Tuscaloosa.

ALAN W.
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El cliente no dejó un comentario.

Dina M.
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We were not originally scheduled to return at this location but the first place had too many trucks to take ours. I don't understand why I could pick a location to return to, if it could only take so many. The website does not seem to track the number of trucks available/being returned.

Scott W.
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El cliente no dejó un comentario.

Daniel S.
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El cliente no dejó un comentario.

Kathleen B.
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El cliente no dejó un comentario.

Robert E.
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The locations were not the problem the problem was the schedulers. They said we had a truck at one place that they didn't even have. So we had to drive an hour out of our way there and back which was not only inconvenient but delayed our packing. There was nothing done to even help compensate us for this. Then when we turn the truck in we found out there was a mileage limit we didn't know about and owed even more money. Definitely would not recommend anyone using the UHaul company.

Jason M.
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Drop off service was after hours, but the online drop off service was easy and simple.

Melany C.
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El cliente no dejó un comentario.

Cynthia W.
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El cliente no dejó un comentario.

gavin C.
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Great guy.

Joey C.
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Easy with directions over the phone and had me in and out quickly.

Tom S.
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El cliente no dejó un comentario.

HEATHER P.
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El cliente no dejó un comentario.

Kurt K.
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El cliente no dejó un comentario.

Russell J.
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El cliente no dejó un comentario.

William F.
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El cliente no dejó un comentario.

David T.
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El cliente no dejó un comentario.

josephine M.
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I actually do not have anything that was bad I've done wrong I think that my experience with there was superb!

Mike M.
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These neighborhood locations lack knowledgeable staff, tools to assist in hitching the trailers to vehicles, and any other service. Avoid them at all costs. 1. After asking how to connect a trailer equipped with brakes (which I did not reserve), I was told to go to YouTube and then handed a slip of paper with a 1-800 phone number and told to take 3 pictures and text it to the number so they'd have a record of how the hitch was connected. 2. I reserved a 5x8 trailer and was given a much larger and complicated 6x12. I had to reverse the mount to raise the connection and had to remove the ball and reinstall it. This neighborhood location had not tools or qualified people to assist. I had to drive to a full service uHaul facility over 25 minutes away and waited over an hour for a technician to spend under 30 seconds to remove and reinstall the ball. 3. I arrived at the neighborhood dealer 10 minutes after my reservation time of 10:30AM. They told me they didn't have my reserved 5x8, but would upgrade me to a larger 6x12 There was a 6x12 on the lot and I asked if that was for me. They said, "No, that's for another customer with a later reservation. Your trailer should have been returned over an hour ago. I'll need to call that person. Please wait." So I was made to wait for another customer to return a 6x12 trailer while there was a 6x12 trailer available on the lot because the agent did not know how to switch the assigned trailers in the uHaul system. 4. Uhaul's online system goes offline while I'm waiting which delays my rental another 45 minutes. Bottom Line: Avoid Neighborhood dealer locations and call every day for 10 days prior to you rental to be sure a real uHaul service facility will be the one providing you a trailer.

DARRYL R.
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El cliente no dejó un comentario.

Donald R.
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It is located in a lot adjacent to the hotel, there is no one on site to assist or guide hooking up the trailer to my SUV. I was dealing with the front desk person of the hotel, who was nice but of no assistance.

James O.
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El cliente no dejó un comentario.

JAMARIS H.
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Loved it thanks!

DARREN J.
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El cliente no dejó un comentario.

JOHN L.
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Very quick and efficient

Annete S.
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Location was great. Making the actual reservation was a nightmare.

CAROL S.
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Everyone was so nice and helpful! If and when I need to rent a uhaul I will come here!

AKRAM MICHAEL D.
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El cliente no dejó un comentario.

WILLIAM W.
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El cliente no dejó un comentario.

RICHARD S.
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Nothing

James M.
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My only complaint is that I didn't receive a notification from uhaul that my pick-up location had changed from the one I had originally selected. Thankfully the Budget Inn was nearby and the folks there were very friendly and had our trailer ready for us. Also, I'm glad I purchased the full insurance protection because there was a small dent in the front of the trailer that was not previously noted. The link to report previous damage did not remain live long enough for me to complete the questions and the pictures posted of the trailer were taken in a dark location and were of poor quality.

daniel C.
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Flexible hours are very helpful

Johnny C.
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Get someone who can read English.

Stacie K.
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El cliente no dejó un comentario.

Calvin H.
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El cliente no dejó un comentario.

LOU T.
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El cliente no dejó un comentario.

DEDRICK U.
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Work on the customer service experience..

Mark B.
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While the cab was free of trash, it was obvious there had been a smoker in it and I knew there had been no disinfection of the surfaces due to COVID-19.

Matthew Q.
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El cliente no dejó un comentario.

Sarah W.
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This experience was horrible. Never again!!!!

JASON K.
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They could have been more knowledgeable about the drop off process.

Brian W.
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El cliente no dejó un comentario.

Richard O.
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The clerk rushed me, was pushy and rude

michael F.
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El cliente no dejó un comentario.

Gerald F.
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El cliente no dejó un comentario.

Chris J.
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El cliente no dejó un comentario.

Tom W.
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When we called and rented a truck the first U Haul placed was closed when we got there. If it wasn't for the tow truck driver we would have been stranded.

janet W.
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El cliente no dejó un comentario.

William M.
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Nobody to help hook up or show you anything. Rough parking lot to pickup trailer.

Andrew K.
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The place was a dump. Trailer was dirty. Staff was too lazy to come out and hook up for us-good thing we knew what to do and how to make it safe.

Barbara M.
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El cliente no dejó un comentario.

Dorthea D.
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Owner was not knowledgeable about billing

joanne E.
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Was unsure where the actual office was. Was in gas station. But the rep was very nice and it was an easy process. Would suggest them again.

Savannah M.
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I would have picked the actual U-Haul facility like I did in my first order. This wasn't the only location I picked up at. I had a reservation at one place and then was called saying they had to change my truck from a 15' to a 26' and was told my original pick up location hadn't changed, turns out I had to go to three different U-Haul locations for my equipment.

phillip J.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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