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Much of the contents of the trailer got very wet in transit...though it was a heavy rain, would expect the insides to stay dry....reported condition and have confidence it will be addressed....so no real biggie.
I was charged twice for my rental. I've had to fight to get my money back. The gentleman who owns the rental place spoke to me like I was an idiot and argued with me, denying that he made a mistake and that I didn't know what I was talking about in relation to pending charges and actual withdrawals.
Very nice
Have attendant help hook trailer to customers vehicle.
Great. Very helpful
nothing
We dropped off at night, so we didn’t talk with anyone. The online drop off process was a little difficult and my husband could not use his phone to do it. Luckily, my son had his phone with him.
Great to work with. Very accommodating!
service was perfect, thanks
Friendly and delightful
Greg is great to work with.
Bubby's was awesome. The owner was very friendly and helpful.
Purchase new equipment
Drop off location was convenient. Staff at both locations were friendly and helpful.
This is a drive thru carry out. Every time a car comes the guy stops serving uhaul customer. Our transaction was interrupted many times. Also, he first mixed up reservation with another customer. Then he kept getting errors with his system even after rebooting. Finally he called someone and they told him to process as a walk in. Was there a very long time, as was another uhaul customer. No offer to look over the truck with me or go over anything like what happens at pick up at other locations I've used.
Make sure all lights work on equipment not just brakes and turn signals
This was a good site to drop off. No problems.
Well you can first start by cleaning the truck, I spent an hour cleaning the ramp and inside of the truck with a hose then drying with a leaf blower. I have pictures before I started if you would like the proof as well. Newer truck so it smelled good in the cab but the floor was just as dirty as the ramp was but I couldn't clean it because we had one day to move so I wasn't going to spend more of my time cleaning.
Bubby's service is excellent
I had to drop off the truck farther than I requested
This location does not need anything, it was a smooth transcation. thanks!
Maintained equipment better.
I will not go anywhere else. The service there is first rate.
Great customer service by Greg!
Great customer service!
a fix on last post [ *above ]
greg was awesome,nice and went way abouve his duty to help us meet our needs.thanks for having such a great dealer in your company !!!!
We super friendly!
Better signage. Saw the uhaul trucks but building was a drive thru wasn't sure if was right place or where the drol box was.
Awesome hospitality and knowledgeable
Service was excellent and helpful. The physical cleanliness could be improved. Access was excellent both in and out
Rental pick-up and location were fine. After hours turn-in was a problem. U-Haul web site required me to create an account before I could turn in after hours even though I made the reservation without an account. Then I couldn't complete the turn-in because the web site "attach picture" function would not work on my phone. No U-Haul phone number on the contract to call for assistance. Not a very good experience. The web site needs some work!
None
have more equiptment available to rent.
Great service!
Uhaul needs to go back to unlimited mileage. It's too expensive
Nothing
Nothing , thanks
Great people: extremely friendly and helpful!
Have more trucks and trailers on site
He took excellent care of me and plan on using again if need be
Greg and staff went above and beyond and was a great experience. Thanks.
