Customer Reviews for Brush Travel Stop
(U-Haul Neighborhood Dealer)

27 reviews

1156 N Colorado Ave   Brush, CO 80723

(970) 842-2036

Location Hours

  • Mon-Sat: 7 am - 8 pm
  • Sun: Closed

Services at this Location:

Contact Us

(970) 842-2036

1156 N Colorado Ave
Brush, CO 80723

Services at this Location:

Location Hours

  • Mon-Sat: 7 am - 8 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

Sherry P. 
Rating:
5.0

The lady that checked us out was so GREAT! REALLY NEW WHAT SHE WAS DOING! she was sooo nice and helpful!

Janice T. 
Rating:
1.0

Didnt get the key until 30 minutes after my appointment time despite doing online checking because there was no-one at the store who was 'authorized' to hand me the key. Manager needs to train their staff.

HAYDENDOMINIC I. 
Rating:
3.0

Customer did not leave a comment.

JAMES COLTON H. 
Rating:
1.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Russell W. 
Rating:
3.0

I am not happy with the promissory note charges, i told four people that I needed the truck to go to Cheyenne and back and the brush location was more do able for me cost wise. I even called to request the location be changed. I will not pay almost $300 dollars to the incompetence of a company who does not listen to a customer's needs. I will go elsewhere from now on. This was the second time in a row ive had these same issues and i will not be recommending uhaul to anyone. Ive had ENOUGH

Jenny G. 
Rating:
5.0

Customer did not leave a comment.

TRAVIS T. 
Rating:
5.0

Customer did not leave a comment.

Mark M. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM R. 
Rating:
1.0

The whole business in general. Worst experience of my life

Madison P. 
Rating:
5.0

Having trouble as the truck got stuck in the mud after use and on way back to drop off location. The entire UHaul staff including regional manager and road support rose to the occasion and helped us out - at nine P.M.

ROBERT S. 
Rating:
3.0

Customer did not leave a comment.

Shea B. 
Rating:
5.0

Customer did not leave a comment.

JACK O. 
Rating:
3.0

No issues with drop off or pick up..my vehicle however sounded very loud due to the seal on the door either cracked or worn out..so most of my 16 hour trip was loud wind but other than that everything was perfect!

Bryant R. 
Rating:
3.0

Customer did not leave a comment.

RICHARD J. 
Rating:
5.0

Truck was dirty got charged for cleaning in Joplin upon return

Daniel F. 
Rating:
5.0

Was closed when I arrived but a lady took care of me got me check in on her phone and my receipt emailed to me.

Richard S. 
Rating:
3.0

I was charged twice for the same order and have been on the phone listening to the same computer talk for over an hour. You could only charge me the one time to improve experience for next Customer. I believe this was Uhaul's fault and not the fault of the people operating this drop off location.

Thomas P. 
Rating:
3.0

Customer did not leave a comment.

MATTHEW H. 
Rating:
5.0

Customer did not leave a comment.

Paul G. 
Rating:
3.0

The web site was a pain in the ass, It dropped the application twice, Monte was only the Driver He did NOT create or set things up, It didn't keep the credit card that we put in to hold the reservation, we paid cash and the system didn't work with that. As a whole the process is not user friendly.

Monte B. 
Rating:
1.0

It took an hour to check out the Truck and get on the road. The Uhaul Dealer did not do a walk around with me at the time of rental and so I took pictures of everything, including the Dash showing mileage and gas gauge Although, I had estimated 150 miles for the trip, and based on the photos I had taken of the mileage, before I left and when the Truck was returned, the Uhaul Dealer tried to charge me for additional mileage. It was overall an extremely bad experience.

BETTY C. 
Rating:
4.0

Customer did not leave a comment.

Todd W. 
Rating:
5.0

Nothing. Orange box for key drop off was visable across the lot. Parking was plentiful and accessible even after a storm.

Evan A. 
Rating:
1.0

The employees need more training!

Madison K. 
Rating:
2.0

They couldn't get the reservation pulled up quickly, clerk handling the transaction appeared to be in over this head. The pickup that should have been a 10 minute process to more like 45 minutes!

James V. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top