Customer Reviews for Bruce Tiner Storage
(U-Haul Neighborhood Dealer)

75 reviews

4555 Hwy 279   Brownwood, TX 76801

(325) 643-9528

Office Hours

  • Monday:
    1 pm–5 pm
  • Tuesday:
    9 am - 12 pm / 1 pm - 5 pm
  • Wednesday:
    1 pm–5 pm
  • Thursday:
    9 am - 12 pm / 1 pm - 5 pm
  • Friday:
    1 pm–5 pm
  • Saturday - Sunday:
    Closed

Services at this Location:

Contact Us

(325) 643-9528

4555 Hwy 279
Brownwood, TX 76801

Services at this Location:

Office Hours

  • Monday:
    1 pm–5 pm
  • Tuesday:
    9 am - 12 pm / 1 pm - 5 pm
  • Wednesday:
    1 pm–5 pm
  • Thursday:
    9 am - 12 pm / 1 pm - 5 pm
  • Friday:
    1 pm–5 pm
  • Saturday - Sunday:
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Bruce was easy to work with and very helpful. Will rent from him again!

thomas burgess 
Rating:
5.0

Customer did not leave a comment.

Samantha Kelley 
Rating:
5.0

Customer did not leave a comment.

Jimmie Weeks 
Rating:
5.0

Owner was super nice, got me set up and on my way quickly. Very happy with the service provided.

Wynona Kincaid 
Rating:
5.0

No need to improve! Lot was huge with plenty of room to maneuvering. Check in service was excellent!

richard jarvis 
Rating:
5.0

Customer did not leave a comment.

Chance Lindsey 
Rating:
5.0

Customer did not leave a comment.

Audrey Brubaker 
Rating:
5.0

Customer did not leave a comment.

andrea glasscock 
Rating:
3.0

Location is too small for after hours drop off. The three trucks there filled all the space and there was not enough room to maneuver a pickup truck with a tandem trailer attached.

MARK LINEBARGER 
Rating:
5.0

Customer did not leave a comment.

Tony Robinson 
Rating:
5.0

Nothing everything on the pickup end was good

Thomas Fry 
Rating:
5.0

Customer did not leave a comment.

roger clayton 
Rating:
5.0

Customer did not leave a comment.

Coe Pratt 
Rating:
3.0

Have someone on-site to receive the uhauls

MICHEAL EPPARD 
Rating:
5.0

The owner are superb

annie scroggins 
Rating:
5.0

Customer did not leave a comment.

Billy Sneed 
Rating:
4.0

it seems your computers are always slow - guy at check out place does what he does but the computer takes twice as long

kent alexander 
Rating:
5.0

Customer did not leave a comment.

Gary Reeder 
Rating:
5.0

Customer did not leave a comment.

Josh Martin 
Rating:
5.0

Customer did not leave a comment.

Tamia Campbell 
Rating:
5.0

The man at this location is the nicest man I have ever felt with! Highly recommend!

ashley hall 
Rating:
3.0

Didn't check to see if trailer brakes worked, only told me to turn on my flashers. I pull a stock trailer very often and always check my turn signals and brake lights, so this was unacceptable. Office wasn't very clean. The location was out of the way. I had chosen another location and was switched to this one. It involved driving 15 miles out of my way round trip, on top of the 15 miles into town each way to pick up the trailer. I would expect this in a big city, not a little town. Also, I chose a drop off location when I made the reservation, but he asked me where I wanted to drop it off. I wasn't sure, as I am unfamiliar with the area I moved to.

Deborah Simpson 
Rating:
3.0

Customer did not leave a comment.

Billy Sneed 
Rating:
2.0

Customer did not leave a comment.

Danielle Parker 
Rating:
4.0

Customer did not leave a comment.

Kenneth Klepacki 
Rating:
5.0

Customer did not leave a comment.

BILL BATES 
Rating:
5.0

The only problem I had was the person I spoke to over the phone prior to drop off (Meagan). I felt like she was abrupt and on the original call did not give me enough information (I was dropping off on a Sunday and Bruce Tiner Storage was closed - she did not inform me that I could just leave the trailer without checking in with an employee. This should be something everyone should be informed about. I did not like the way she talked to me over the phone - she sounded too abrupt and that to me is rude.

John Hernandez 
Rating:
5.0

Customer did not leave a comment.

Sharilyn Moses 
Rating:
1.0

I was given sebwral different places to pick up the U Hall and then the place we went to was closed because the man running it had open heart surgery. Had to wait over an hour to get my truck.

Gloria Loyd 
Rating:
3.0

Customer did not leave a comment.

Kathryn Benson 
Rating:
5.0

Customer did not leave a comment.

Bruce Freeman 
Rating:
5.0

Customer did not leave a comment.

patricia davis 
Rating:
5.0

Excellent service

JAMES CONNER 
Rating:
1.0

I did not chose this location when making my reservation. I chose the U-Haul rental place that was on Austin Street in Brownwood. We got there and the woman had no idea what I was talking about. Finally, we found out that the truck was at this other location that was nearly 10 MILES away. I was NOT happy!!!

Dillon Phillips 
Rating:
3.0

Customer did not leave a comment.

Dorothy Cranmer 
Rating:
5.0

Customer did not leave a comment.

Bruce Freeman 
Rating:
1.0

Bruce Tiner,; has still yet to give us back a parcel refund from the $100 and we only put 14 to 18 miles and I put the same gas back in/same as I left.. Bruce is acting as I never gave him any $ and doesn't want to refund some of the money that is owned to my wife and myself.. He is a thief and ripp-off... He is robbing U-Haul."Honestly "" ????

Gary Wilkinson 
Rating:
5.0

Customer did not leave a comment.

LAWSON HUDEC 
Rating:
5.0

Customer did not leave a comment.

SANDRA LEHMAN 
Rating:
5.0

Customer did not leave a comment.

SANDRA LEHMAN 
Rating:
5.0

Customer did not leave a comment.

Vaughan Walker 
Rating:
5.0

Customer did not leave a comment.

Vaughan Walker 
Rating:
5.0

Customer did not leave a comment.

lana clark 
Rating:
1.0

He charged me foe things I shouldn't be charged for and now I will sue.

Madison Brandt 
Rating:
5.0

excellent

TERRY NEAL 
Rating:
3.0

Customer did not leave a comment.

irsi swancutt 
Rating:
4.0

Customer did not leave a comment.

Steven Rogers 
Rating:
5.0

Customer did not leave a comment.

Amanda Douglas 
Rating:
3.0

Customer did not leave a comment.

annell gibson 
Rating:
5.0

Customer did not leave a comment.

Patrick Alspaugh 
Rating:
5.0

n/a

Dana Butler 
Rating:
4.0

Customer did not leave a comment.

tell williams 
Rating:
5.0

Customer did not leave a comment.

HARLEY DEAN SAMONS JR 
Rating:
5.0

Customer did not leave a comment.

JEFF BJORK 
Rating:
5.0

They where wonderful they listened to everything we told them about truck. They where very concerned about the truck and my safety in truck. They assured me that they would service the truck.

CHRISTY FOX 
Rating:
5.0

Bruce and Teresa were a delight to work with and were very thorough. It was a pleasure working with them to rent the uhaul! We will recommend them to others and use them again if ever needed!

MICHELLE WILY 
Rating:
5.0

Customer did not leave a comment.

KALEB BALL 
Rating:
5.0

I thought rental prices were about 40$-$50 per day as advertised, but my charges were over $250 for two days. Otherwise everything was excellent.

ALBERT HERNANDEZ 
Rating:
4.0

Customer did not leave a comment.

ROBERT BRATCHER 
Rating:
4.0

Customer did not leave a comment.

Tony Robinson 
Rating:
5.0

send him to this location great customer service

GEORGE HERNANDEZ 
Rating:
4.0

Customer did not leave a comment.

sara spivey 
Rating:
4.0

Customer did not leave a comment.

RICHARD BRUEGGEBORS 
Rating:
5.0

Customer did not leave a comment.

Kevin Rupert 
Rating:
5.0

Customer did not leave a comment.

ROGER ENGLE 
Rating:
3.0

This was not the orignal pick up place for the truck. It was 20 miles one way further than the orignal pick up location we selected. The owners of this u-haul location were very nice and accomodating.

SHARON WESSELMAN 
Rating:
5.0

Customer did not leave a comment.

CHRISTEN HORNER 
Rating:
3.0

Customer did not leave a comment.

ONETTA WEEDON 
Rating:
5.0

Customer did not leave a comment.

Brad Davis 
Rating:
1.0

get a location to return that is close to town.

MONTE SIDES 
Rating:
5.0

Customer did not leave a comment.

ROY DODDS 
Rating:
5.0

Bruce is a very friendly man who will do everything he can to make sure your visit is great.

Larry Robertson 
Rating:
5.0

Customer did not leave a comment.

ROBERTA METTEPENNINGEN 
Rating:
5.0

Customer did not leave a comment.

ELEANOR ROBERTSON 
Rating:
5.0

You couldn't ask for for a better experience. Thank you Bruce for cutting your lunch short and getting me taken care of - I'll be using this location next time I need a rental out of Brownwood. Thanks!!!

Noe Alvarado 
No reviews have been submitted for this location.

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