El cliente no dejó un comentario.Melissa B.
Customer Reviews for Broyles Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.ROYWEBB F.
El cliente no dejó un comentario.Sonya S.
Have your gate open& an employee present so customer can get in. Tell where truck IS LOCATED & ACCESS TO LOCK BOX & KEY so it doesn't take 4hrs in 84Â° having to contact help in Tennessee and Ohio to obtain truck & CUT INTO rental time alowedAustin G.
El cliente no dejó un comentario.RAYMOND B.
Good servicesIVAN F.
El cliente no dejó un comentario.Lacasa T.
Excellent serviceNELSON M.
El cliente no dejó un comentario.KATHERINE B.
El cliente no dejó un comentario.Johnna F.
El cliente no dejó un comentario.MIKOCHI G.
They young lady who help me was really professional. Great customer service. Would highly recommend this location.JERRY S.
El cliente no dejó un comentario.WENDELL A.
I hauled a king size adjustable Serta bed frame. A 5x8 trailer was a great option even though I own a pickup. The trailer was much closer to the ground and the frame taken down into two pieces each piece was heavy. I would rent a trailer again when I need one.DAVID S.
El cliente no dejó un comentario.Samantha H.
El cliente no dejó un comentario.Boyd Q.
Made my move super easy. Ease is definitely appreciated during a move. ¡Gracias!Jacob S.
Rachel was absolutely wonderful and helped in every way possible.Leroy W.
El cliente no dejó un comentario.MATTHEW A.
I have dealt with U-Haul many times throughout the years. Broyles U-Haul location the best by any measure.JAMES E.
El cliente no dejó un comentario.Thomas M.
Easy and simple to do business with youLARRY S.
This location opened up for me so I could pick a truck up on off hours. Friendly service and helped with any questions. I would reccomend them if you need a truck or trailer.LESLIE M.
El cliente no dejó un comentario.Nelson M.
El cliente no dejó un comentario.Cindy B.
El cliente no dejó un comentario.Paul J.
Was called the day before to pick up truck,saying they would not be there on day scheduled,, when returned agent not there,therefore could not get total chgs, Got a little snippy when I told agent I left key in truckDELMER S.
El cliente no dejó un comentario.AN L.
Great customer service .. Thank youTAMMY B.
El cliente no dejó un comentario.Jeremy S.
El cliente no dejó un comentario.Terry W.
El cliente no dejó un comentario.Amanda B.
Was told they would not charge my card until I brought the vehicle back. They charged my card which forced me to have an overdraft. Spoke with boss guy he said he would look into it and see if they could do anything. When I turn the truck in the lady at the U-Haul rental would not even tell me if the vehicle passed her inspection. Give me my receipt and told me to have a nice day.Would not recommend this location to anybody for anything.STEVEN G.
El cliente no dejó un comentario.Brent S.
Friendly service. Super convenient. Will definitely use them again!Michael G.
Was clean and fast getting truck no hassel at allJeremy E.
El cliente no dejó un comentario.Kynna S.
Great poeple excellent service. Thank YouDARREN C.
El cliente no dejó un comentario.Jeremie D.
El cliente no dejó un comentario.Ace A.
I would definitely rent from this place again! They were so accommodating! The trailer was easy to get to and load! No waiting either when I went t pick it up!tom M.
El cliente no dejó un comentario.Rochelle M.
Very good experienceLINDA S.
El cliente no dejó un comentario.Kaitlin S.
Gate was closed when tried to drop off. the people are never at the office. and im curious as to why when I attempted to rent the exact same trailer 4 days later, the rent went up $30 for the exact same trip back to Ponca City?Josh N.
El cliente no dejó un comentario.Scott F.
Attendant was out to lunch with no return time posted. It took three of us, my wife, me, and the attendant to get the trailer off the hitch. The attendant offered me use of a very small jack, but none of us knew how to use it.DAVID S.
El cliente no dejó un comentario.MICHELE M.
El cliente no dejó un comentario.KIM B.
Had issues with after hours pickup box. Had to stay on phone roughly 45 mins to get issue resolvedNIck H.
Reserved a van a month prior to the date we needed it. Called a week later and confirmed it. Called the afternoon before and was told the truck would not be available. We were told to call back and they would see what they could do. We tried calling back several times and nobody would answer. We ended up having to cancel from that location and get a truck from another location. When we tried to return the truck, the gate was malfunctioning and would not open. We had to drive the truck back home. We called Uhaul and they said they would make a note to not charge so we wouldn't be charged the additional mileage. We were also sent a $15.00 off coupon and we were told it would be applied to our bill. The website says they open at 8. When I dropped the truck off the next morning, nobody was in the office. I called and spoke to the person and she said she wouldn't be in until 9. We we're headed out of town and couldn't wait. I explained the situation and was told it would be taken care of. When we received our bill, we were charged for the extra mileage, we were charged an additional day, and the coupon was not applied to our bill. We will find another company to use from now on because this has been the worst experience we have ever had.Tony T.
More information and prep at the pick up site on exactly where we can drop off and what to do when the fro off location is closed and gate locked up with no entry. Pick the drop off location when we reserve the U-Haul. I asked and the reply was that we had to do it online, which didn't work when we both tried several times from our phones. It was awful. We had to call the U-HAUL number 3 or 4 times and talk to 3 or 4 different people before someone finally helped usDANNY H.
highly recommend!WAYNE F.
Said there was after hours drop off. As long as you had a code to open gate. Lol. Luckily someone else returning came along. Self service truck rental? NiceJoseph R.
No one at the location.Thomas G.
floor board on drivers side covered with dirt and pebbles.Barry J.
El cliente no dejó un comentario.Jennifer C.
I was not given the entrance code, but my location was changed at the last minutePete M.
Nothing. I was given excellent customer service. Thanks for everything.Johnna F.
El cliente no dejó un comentario.David F.
El cliente no dejó un comentario.Stephen R.
El cliente no dejó un comentario.Bobbie C.
Incorrect information was given in reference to payment at drop off as stated when truck was picked up.RON P.
El cliente no dejó un comentario.Tina L.
El cliente no dejó un comentario.JIM J.
I was over charged told they were going to fix it and they end up taking out even more money. And I will have to call them again tomorrow.Jenny H.
El cliente no dejó un comentario.Jonathon S.
No equipment available, furniture pads left in back of truck from previous renter. Manager had no idea they were there. She told me there was no dolly, but one was in a different truck on the property. Manager did not know how to properly lock and unlock back compartment. No paperwork was provided, just keys.Shane J.
Only problem there were not many trucks available. There were only two and one was reserved. So I had to rent a truck much too large for my needs (and more costly). But the manager at the location was very efficient and provided excellent service. So my overall experience was very nice.Steven S.
El cliente no dejó un comentario.Spencer B.
El cliente no dejó un comentario.Julie R.
Rachel was so helpful and nice! Thank youKATHRYN E.
El cliente no dejó un comentario.Milton T.
We were not explained to the charges of ins applied to every day of rental.Karen H.
To not let their kids do our registrationtammy M.
El cliente no dejó un comentario.Becky R.
El cliente no dejó un comentario.Mike R.
Everything was great!Stacy C.
I think all vehicles should have a full tank of gas when rented out. We actually put more gas in than was originally in there, but was charged $7.50 because U Haul claimed we were 2 gallons short. We took pictures of before and after but am not going to squabble over $7.50. I guess they need it more than I do.Marge N.
The in line check in makes it simple! Thank you!!William E.
Customer service and detailsDylan P.
El cliente no dejó un comentario.cythia P.
El cliente no dejó un comentario.Jesus M.
El cliente no dejó un comentario.Ceasar P.
Although my U-Haul experience was horrible up until the time to turn it in the individuals are Broyles storage are very friendly very helpful and knowledgeable I did not fill them in on all of the situations that occurred in the time I rented to the time I dropped off but I rent a U-Haul again you guys are jeopardize my health I'm back at can't even stand up without a hook it up by myself everything was a complete f****** joke and I deplete appreciate a call from a manager 580-370-1521Paul D.
There was no dolly to use. However, I was still charged for the dolly. I have emailed in twice with no response. Not happy.Kaci C.
El cliente no dejó un comentario.Ian C.
El cliente no dejó un comentario.Darla S.
El cliente no dejó un comentario.Carol J.
El cliente no dejó un comentario.Anthony H.
Rachel was friendly, knowledgeable, and efficient. It was a quick and easy rental.marla S.
El cliente no dejó un comentario.Lillian Mera S.
Rachel is the best. very informative and helpful!Kimberly N.
El cliente no dejó un comentario.raven T.
El cliente no dejó un comentario.MARVIN R.
An amazing family run business I would send all my friends too. Thanks for accommodating all my changes and requests!Andrew N.