Comentarios del cliente para Browns Service Station

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Browns Service Station

Grado total:

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James M. en

Grado:

El cliente no dejó un comentario.

Rich G. en

Grado:

nothing..it is great and the owner is the best!!!!

Leila H. en

Grado:

El cliente no dejó un comentario.

Luke B. en

Grado:

Super nice business

Margaret S. en

Grado:

El cliente no dejó un comentario.

Larry B. en

Grado:

El cliente no dejó un comentario.

Jordan T. en

Grado:

El cliente no dejó un comentario.

DON H. en

Grado:

Great experience

john W. en

Grado:

Super friendly folks. Highly recommended.

Gabbie M. en

Grado:

1st of all I would like to say I rented here before and the atmosphere and service was great. So that is why I came back there even moving out of my county. I could of got a uhaul cheaper oser to me. But like I said the service was great last time. This time my truck broke down on me chasing me to have to get it towed. I was greatful the tow company went out of his way and out of county to drop me off at the uhaul place, which cost me extra on my tow bill. Anyways, I had rented the uhaul for 7am pick up. It was after that when I was going to get the uhaul due to the broken truck and tow ride. I called the place of pick up for the uhaul and explain that I still want my uhaul bit I pwuld be late cause my truck broke and i was waiting on a tow truck driver. He said that is ok, that he will change the time to 10am for pick up and if I made it there early or late, at least before 12pm that i would be fine. Well, by the time i got there and left his place it was close to 8am. He did not even take time to help adjust my mirrors So I left not b8eng able to see it of them. I only got 2 counties down the road when I tried to stop to 2 different usual places to have one close and another an older lady who could not help and told me i needed a certain screw driver to adjust it. I nearly returned it on the stop. I was so frustrated. I drove nearly 500 miles, give or take completely upset. It took much longer beciase I could not move my self in traffic ike usually if my mirrors was well adjusted. You see last time i could not adjusted it and he did and I left and was a happy little camper. Anyway, because of this delay and getting back later than we thought that night, after 9pm. We were tired and exhausted from the frustrating we did not unload until 5 am the next morning. Giving us only a few hours of sleep. It was me with fractured ribs from a recent assualt who couldn't help much and my young daughter. Also I told him we wanted the same rental package as last time had we didnt get the dolly so that sucked too. We ended up really lost for time. However at 5 am we ended up unloading the uhual. By 7am I called to tel lhim we might be a little late becuase we didnt have a dolly from him and becuase the mirrors were not adjusted and it was not a good trip becuase i fought in the traffict o see to not hit another vehicle traveling over 500 miles. He siad no problem as ling as you have it back before 12pm. I siad it will lbe there asap. So when I got there he was busy working on another lady tow pull behind her vehicle. So I was stuck waiting in the parking lot and inside of thebuilding. Bu tje time he a tually check me out was wel later 9am .I was sofrustrated and never thought he would actually charge me for a 2nd day rental becuase I trusted him when he siad he would not. He was extremely rude when he checked me out. I thought wow he must be ha8vng a bad day and it's just early. But he really got me in funds. It was than that I decided no matter how many tim

Casey W. en

Grado:

Easy to find and locate. No issues dropping off during closed hours.

darrell S. en

Grado:

El cliente no dejó un comentario.

Lisa M. en

Grado:

Couldn't have had a better experience!

Sandi S. en

Grado:

El cliente no dejó un comentario.

Tessa B. en

Grado:

El cliente no dejó un comentario.

jerry S. en

Grado:

Very kind and friendly.

Henry W. en

Grado:

Best Uhaul experience to date.

David S. en

Grado:

El cliente no dejó un comentario.

Elizabeth B. en

Grado:

El cliente no dejó un comentario.

Kenneth E. en

Grado:

I do not know of any improvements necessary

WENDY M. en

Grado:

They were awesome! Very friendly and helpful

Phillip L. en

Grado:

El cliente no dejó un comentario.

Kristie E. en

Grado:

El cliente no dejó un comentario.

Chris R. en

Grado:

The service was amazing! Very friendly and clean office! Extremely organized! Great location I can see why they had the highest ratings around. Excellent customer service.

Loretta D. en

Grado:

Browns is awesome

Falisha W. en

Grado:

El cliente no dejó un comentario.

ROBERT S. en

Grado:

El cliente no dejó un comentario.

Charles K. en

Grado:

El cliente no dejó un comentario.

aaron P. en

Grado:

Great friendly service.

Leston G. en

Grado:

Nothing. Gene Brown was very professional.

LISA C. en

Grado:

There was what looked as if someone attempted to clean mud out of back of truck and mud still on ramp. Other than that no issues love using brown's for our uhaul rental and will use and recommend then for future use.

laura S. en

Grado:

The drop off location was easy to get to and plenty of room to leave vehicles. The staff was very friendly and professional. Drop off was quick and easy

cody G. en

Grado:

El cliente no dejó un comentario.

Loretta D. en

Grado:

Nothing

Vicki M. en

Grado:

El cliente no dejó un comentario.

Dennis P. en

Grado:

El cliente no dejó un comentario.

Jordan R. en

Grado:

El cliente no dejó un comentario.

Ronald B. en

Grado:

El cliente no dejó un comentario.

Allan V. en

Grado:

Just a wonderful experience. Larry was extremely helpful and had everything we needed. Will definitely use them again in the future. Well done to Larry and the entire staff!

Mary N. en

Grado:

El cliente no dejó un comentario.

MICHAEL S. en

Grado:

The manager was extremely kind and inviting at this location. I enjoyed speaking with him and felt very comfortable. He worked quickly to get me on my way and I would be VERY happy to do business at this location again.

Tracy D. en

Grado:

El cliente no dejó un comentario.

Leston G. en

Grado:

Gene was very helpful on selection of truck for my moving. Pick up and drop off was a breeze. Mr Brown even offered me a cup of coffee .

John B. en

Grado:

Pick up and drop off was awesome and so easy

Albert H. en

Grado:

El cliente no dejó un comentario.

Christina T. en

Grado:

El cliente no dejó un comentario.

Clarke G. en

Grado:

El cliente no dejó un comentario.

Kelly B. en

Grado:

The staff was kind, courteous, and professional. They were very thorough in the details regarding the trailer. I would highly recommend them to anyone.

Brian K. en

Grado:

Nothing everything was great. Don't know how you could improve on it.

Charles S. en

Grado:

I am happy that the Browns were customer oriented people Because I was perturbed that my rental was not at the Burton location in cambellsville which I had reserved a couple weeks prior This cost me three hours of work and And two 44 mile trips to secure the truck Plus no furniture pads or furniture dollywhen I spoke with lady at traffic control or logistics she was less than helpful Not sure I will useU haul in the future but I'm sure this one customer is no loss Thank you to the Browns for their customer service

Lydia C. en

Grado:

El cliente no dejó un comentario.

Vicki H. en

Grado:

The owner (Larry) is terrific to work with. Provides optimal customer service. Never an issue having rented from this location multiple times.

todd V. en

Grado:

The only issue I had was availability. The place I rented from was 25 miles away and the closest with the equipment needed

LISA C. en

Grado:

El cliente no dejó un comentario.

Emily C. en

Grado:

El cliente no dejó un comentario.

SUZANNE D. en

Grado:

My U-Haul experience was fine !

randall P. en

Grado:

El cliente no dejó un comentario.

Bill S. en

Grado:

Gene is a great guy. He is always punctual, quick check in and out with computer, and goes the extra mile. In our recent move I rented 3 different trucks at different times. Each time Gene always had the truck size I reserved. Never a run around or games. In my dealings with Gene (the owner) he was always forthright and very good to deal with. I highly recommend this Uhaul location. Gene will even give you a free cup of coffee.

paula S. en

Grado:

Make sure you don't charge an extra 15% when you already have taken your fees and also over charge on miles when the person has gone exact mileage.

CHRISTOPHER L. en

Grado:

Great service

Regina W. en

Grado:

El cliente no dejó un comentario.

Daryl H. en

Grado:

Drop off location was very accessible and didn't require backing of the trailer. Also, the attendant took are of all the unhooking which made the drop off very easy and will definitely use this location again.

Bobby B. en

Grado:

El cliente no dejó un comentario.

LARRY B. en

Grado:

El cliente no dejó un comentario.

richard S. en

Grado:

Extremely friendly and accommodating.

richard S. en

Grado:

Very friendly and accommodating.

Michael H. en

Grado:

El cliente no dejó un comentario.

en

Grado:

El cliente no dejó un comentario.

Ramon S. en

Grado:

El cliente no dejó un comentario.

angela M. en

Grado:

El cliente no dejó un comentario.

Warren R. en

Grado:

Great customer service by your dealer Mr. Eugene Brown. Very courteous and friendly.

Dana R. en

Grado:

Larry was very helpful. A great guy to do business with. I? would strongly recommend anyone in need for a u-haul to use Larry. Dana

Mark S. en

Grado:

El cliente no dejó un comentario.

leonard C. en

Grado:

I think you could offer Military or Senior discount.

charla S. en

Grado:

It was wonderful. The vehicle was in great shape and ready to go. Staff was great.

Rhonda C. en

Grado:

El cliente no dejó un comentario.

Theresa D. en

Grado:

We had expected to just drop off the trailer since it was a Sunday. But Gene was in the office and was most gracious helping us turn it in.

rebecca M. en

Grado:

El cliente no dejó un comentario.

BOB S. en

Grado:

El cliente no dejó un comentario.

Dale H. en

Grado:

El cliente no dejó un comentario.

Theresa D. en

Grado:

El cliente no dejó un comentario.

tom M. en

Grado:

Truck's steering needs some attention. But it has 131K miles on it.

Theresa D. en

Grado:

El cliente no dejó un comentario.

christina E. en

Grado:

Just dropped kff

Sonja D. en

Grado:

El cliente no dejó un comentario.

Jimmy S. en

Grado:

El cliente no dejó un comentario.

David W. en

Grado:

My experience was great at this location. Gene Brown is so thoughtful and made sure I had everything I needed to make my experience great. I definitely recommend this Uhaul location.

robert M. en

Grado:

El cliente no dejó un comentario.

Wayne M. en

Grado:

El cliente no dejó un comentario.

curt W. en

Grado:

My wife delivered the trailer and was very pleased with their customer service.

Phillip S. en

Grado:

Horrible experience with the company reserved a self pick up for 26ft truck there was only a 15ft had to drive 25 miles outside my town to pickup 20ft do my move had to make more trips with a smaller truck then return it to where i got 25 miles away at 89 cents a mile location was very friendly but after this experience I will not be using u-haul again you dropped the ball on this one

Curtis W. en

Grado:

This particular location provided wonderful service. My only complaint was with the U-Haul company's approach to reservations. Despite having a reservation to reserve the trailer, the night before pick-up I was notified that they were out of stock at the reserved location and that I would have to travel farther to pick-up at another location. With a reservation, the equipment should be reserved and available at the correct location. If equipment needs to be moved between U-Haul locations to honor reservations, then U-Haul should be proactively doing this, not passing this burden onto customers.

Joseph C. en

Grado:

El cliente no dejó un comentario.

Gale G. en

Grado:

Very helpful and friendly service person.

roger W. en

Grado:

The owner was very helpful and personable. Will definitely rent from again. Thank you.

gary M. en

Grado:

El cliente no dejó un comentario.

BOB S. en

Grado:

El cliente no dejó un comentario.

Glenna P. en

Grado:

Nothing! Larry went out of his way to help us in an emergency and we will be forever grateful.

PHILLIP S. en

Grado:

Will definitely use Brown's Service Station in the future.

LESLIE B. en

Grado:

Gene was incredibly friendly and professional; showed us a lot about the local area. He gave us both local maps and even his daily newspaper! Very kind and gentle man.