Comentarios del cliente para Brothers Market

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Brothers Market

Grado total:

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Melissa M. en

Grado:

They overall were very helpful and friendly but the check in process took a little longer than expected.

Richard F. en

Grado:

Very friendly and helpful

Kory K. en

Grado:

Dirt inside the trailer.

Sally M. en

Grado:

Had to drive two hours to pick up a truck from the Omaha area. The closest truck was in savannah Missouri and had to drive two hours each way from Omaha and back to get our move to Colorado accomplished. This was very inconvenient and wasted most of the day we could have been packing etc. otherwise the truck and the move went well

peggy A. en

Grado:

We originally scheduled out pick up for Saturday morning in Maryville. I called Friday to verify with parsons tire and was told they weren’t open on Saturday and didn’t have the truck we needed. Called uhaul back, they rescheduled us to pick up in Savannah and since they was 30 minutes from our location, I ask to pick it up Friday at 3:30-4:00. Uhaul called us at 3:50 Friday and said if we weren’t there at 4:30 they were giving the truck to someone else because we had rescheduled twice. First of all we weren’t late, we got there at four and second, we rescheduled because uhaul set it up wrong to begin with. Brothers market was great. He gave us 50 free miles since the changed pickup location put us 50 mile out of our way. We have used uhauls a lot and the pickup arrangements never go smoothly.

Tracy M. en

Grado:

El cliente no dejó un comentario.

Joe K. en

Grado:

When reserved the web site indicated Westline Hardware (ACE) as the drop-off, then I find out I have to drive an additional 60 miles to drop off in Savannah. Thanks for the bait and switch.

Jay M. en

Grado:

El cliente no dejó un comentario.

Bill P. en

Grado:

I recommend Brother's, they provided Excellent service!

doniphan S. en

Grado:

El cliente no dejó un comentario.

Vickie C. en

Grado:

El cliente no dejó un comentario.

Sidney M. en

Grado:

El cliente no dejó un comentario.

TISHA M. en

Grado:

El cliente no dejó un comentario.

Kimberly U. en

Grado:

El cliente no dejó un comentario.

Vicki S. en

Grado:

Made a reservation to pick up the truck at the Savannah location which was fruitless

Tim H. en

Grado:

El cliente no dejó un comentario.

Amanda S. en

Grado:

El cliente no dejó un comentario.

Bill P. en

Grado:

Very accommodating and helpful!

Greg W. en

Grado:

El cliente no dejó un comentario.

chester F. en

Grado:

Your scheduling center screwed up. Made a reservation sept. 7th for Oct. 10. called u haul Oct 9 to reset date to Oct 14 for pick up. and where was the most convenient, 2 miles from home. was assured all was well. went to pick up, and the local had no record. no assignment had been made. had to spend an extra hour going to a location 12 miles away to pick up. wanting answers for the above questions has no bearing on your central reservations screw up!

Timothy G. en

Grado:

The customer service people from Uhaul that called to tell me the 20 ft truck we reserved o line were HORRIBLE. I was appalled at her attitude. How can a company just change someones reservation from 20 foot to 15 foot? We had to make other additional arrangements. I get it that you have no competition in the moving business but that is no excuse to treat people like crap and offer NO CONCESSIONS. The people at Brothers were awesome but the actual uhaul people need a lesson in how to treat people. Or the company needs to change your business practices.

Devon K. en

Grado:

The back of the truck had not been cleaned out by the previous user. Also the truck’s back hauling door came off the hinge, which made it difficult to finish moving. The costumer service at Brother’s in Savannah was okay.

judy C. en

Grado:

El cliente no dejó un comentario.

Blake S. en

Grado:

El cliente no dejó un comentario.

joshua C. en

Grado:

Good service.

Ashley S. en

Grado:

El cliente no dejó un comentario.

David W. en

Grado:

My issues were more with U Haul than Brothers market. 1. Had a U Haul reserved in Maryville at Ace Hardware for 6:30 on May 24th. Went to pick up no Trailer available. Was told trailer would be ready 8 am next day at Brothers Market. Went to pu trailer they said U Haul guy didn’t arrive till 9. Mgr was able to get trailer for me. 2. I asked about hitch ball size was told 2”. Glad there was an Orschelin’s next door had to buy 1 7/8” ball

John S. en

Grado:

Took 45 min, staff not trained at all. They did the best they could.

patrick Y. en

Grado:

El cliente no dejó un comentario.

Timothy P. en

Grado:

They were very helpful.

Greg K. en

Grado:

El cliente no dejó un comentario.

EDWARD I. en

Grado:

El cliente no dejó un comentario.