Customer Reviews for Brookings Furniture
(U-Haul Neighborhood Dealer)

888 reviews

98158 W Benham Ln   Harbor, OR 97415

(541) 469-6221

Office Hours

  • Mon-Fri: 10 am–5:30 pm
  • Sat: 10 am–4:30 pm
  • Sun: 11 am–3:30 pm

Services at this Location:

Contact Us

(541) 469-6221

98158 W Benham Ln
Harbor, OR 97415

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–5:30 pm
  • Sat: 10 am–4:30 pm
  • Sun: 11 am–3:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Wesleigh Stoltz 
Rating:
5.0

Pick up location was friendly and courteous. I was expecting a confirmation phone call on saturday or sunday that the truck would be available on Monday. I did not receive that phone call or have a missed call regarding this.

Marilyn Ramsey 
Rating:
3.0

Customer did not leave a comment.

Samuel Raines 
Rating:
5.0

It has always been a good experience renting from uhaul at this location. I've rented from many locations over the last 2 yrs. Not all were as nice nor as drivable as what came from Brookings furniture location.

erina litz 
Rating:
5.0

Customer did not leave a comment.

Guillermo Pimentel 
Rating:
1.0

Got charged when I delivered it on time

Tucker Castro 
Rating:
5.0

Customer did not leave a comment.

Jeff Rothgery 
Rating:
5.0

Best uhaul in 110 miles

Maximum Mead 
Rating:
5.0

Friendly customer service and an easy transaction. No complaints.

Erica Ramirez 
Rating:
5.0

Employees are very friendly and helpful

Brendan Chuck 
Rating:
2.0

Customer did not leave a comment.

Dwight Snyder 
Rating:
5.0

Customer did not leave a comment.

Chari Pietrelli 
Rating:
5.0

Customer did not leave a comment.

PAUL ORMAN 
Rating:
5.0

They even gave me cookies upon return. Really nice crew in harbor Oregon

Julie Hayes 
Rating:
5.0

Customer did not leave a comment.

FRAN GI sanders 
Rating:
5.0

Very friendly and helpful staff. Thanks uhaul!

Brandi Tribur 
Rating:
5.0

Customer did not leave a comment.

James Hinkle 
Rating:
5.0

Customer did not leave a comment.

Juliet stone 
Rating:
5.0

Customer did not leave a comment.

Gary Coombs 
Rating:
5.0

Customer did not leave a comment.

Spencer Pruden 
Rating:
5.0

Customer did not leave a comment.

Nick Bonkoski 
Rating:
5.0

Service was fast, reliable, knowledgeable and friendly.

JEANNE HUNTER 
Rating:
5.0

Customer did not leave a comment.

Deanna Green 
Rating:
5.0

Customer did not leave a comment.

Jackie Haines 
Rating:
5.0

Customer did not leave a comment.

pat berkowitz 
Rating:
4.0

Customer did not leave a comment.

Cary Buxton 
Rating:
5.0

Customer did not leave a comment.

Banard Banta 
Rating:
5.0

Friendly and excellent service

Dennis Thoren 
Rating:
4.0

Cup holder was broke. But other than that equipment was clean and well maintained. We did run into an issue with being sent with the wrong truck but it all worked out to get my stuff and my family moved.

JASON TAYLOR 
Rating:
3.0

Clean the windows..tire was bald..truck leaking water all over my boxes from the top shelf..we had to drive 60 miles to get blankets.. employee was rude.

Ronald Epperson 
Rating:
5.0

Customer did not leave a comment.

Eric Nielsen 
Rating:
3.0

Customer did not leave a comment.

Lidia Raven 
Rating:
5.0

Customer did not leave a comment.

Kaye Juhl 
Rating:
5.0

Customer did not leave a comment.

John Grasham 
Rating:
5.0

Customer did not leave a comment.

Scott Silver 
Rating:
5.0

Your representative who helped us was very nice, funny and represents your company very well. You should be honored to have him, he was truly very helpful.

VICKY SHAW 
Rating:
5.0

The after hours app, maybe I’m just a little too stupid to use. It takes me quite a while.

ROBERT GATES 
Rating:
5.0

David helped us and he did a fantastic job!

Angela Brink 
Rating:
3.0

friendly and helpful staff

JOHN BRANSFORD 
Rating:
5.0

Customer did not leave a comment.

raymon cobb 
Rating:
3.0

Had to wait 10 minutes before he could wait on me. He was on the phone only one person there other than that very nice place. Good good guys working there. Thank you.

darryl mckay 
Rating:
5.0

Great drop-off location -- very helpful and friendly

Victoria Cohen 
Rating:
5.0

David was excellent at very professional. I have no complaints 🙂

Tina Vincent 
Rating:
5.0

Customer did not leave a comment.

Arlita Mallette 
Rating:
5.0

Very helpful & honest employee. Took no time to book ahead of time. Reasonably priced.

Caron Roberts 
Rating:
5.0

Customer did not leave a comment.

gilbert lauro 
Rating:
5.0

Customer did not leave a comment.

ralph goduco 
Rating:
5.0

Not considering the Uhaul web page crashing, The Harbor staff, George and David Great 👍!!

MARK ST JAMES 
Rating:
5.0

Nothing

MARK PREW 
Rating:
4.0

Customer did not leave a comment.

Michael Frasure 
Rating:
5.0

Customer did not leave a comment.

Brian Dahlem 
Rating:
5.0

David provided great customer service and was extremely helpful throughout the process.

Albert Merancio 
Rating:
5.0

Customer did not leave a comment.

Cynthia Gorospe 
Rating:
2.0

Customer did not leave a comment.

Nancy Radcliffe 
Rating:
5.0

Customer did not leave a comment.

Anthony Bond 
Rating:
4.0

Customer did not leave a comment.

Thomas Edwards 
Rating:
5.0

Get rid of the quarter tank rule charge.

Dane Hoover 
Rating:
4.0

Customer did not leave a comment.

James Schutte 
Rating:
5.0

Customer did not leave a comment.

Zhivka Dickerman 
Rating:
5.0

Customer did not leave a comment.

kolin sanders 
Rating:
5.0

Customer did not leave a comment.

Eric Nielsen 
Rating:
5.0

Customer did not leave a comment.

Larry Shrewsbury 
Rating:
5.0

Customer did not leave a comment.

Eric Nielsen 
Rating:
5.0

Customer did not leave a comment.

kevin kephart 
Rating:
5.0

Customer did not leave a comment.

Eric Nielsen 
Rating:
5.0

Customer did not leave a comment.

Deon Shafer 
Rating:
5.0

Customer did not leave a comment.

Patrick Mercado 
Rating:
4.0

Tires on auto transport were low on air and near bald.

MICHAEL VAUGHAN 
Rating:
5.0

Customer did not leave a comment.

Christopher Lane 
Rating:
5.0

Customer did not leave a comment.

JOHN GADDIS 
Rating:
1.0

The moron in Brookings where we dropped it off tried to blame the check engine light on us. And then said that we put a big scratch on the top of the moving van, NOT TRUE and. Stated that it was not his problem that we did not have a pic of that area. And I had the extra Insurance so he was gonna bill the insurance. We did not do it! Won’t deal with Brookings again, the guy lives in a van out it from of the store, maybe reconsider who you hire .

Brenda Frost 
Rating:
5.0

Excellent customer care and service. Thank you .

Jeremy Luquin 
Rating:
5.0

Allow drop off at a different location

Ranae Ramsey 
Rating:
5.0

Customer did not leave a comment.

alex escobar 
Rating:
4.0

Customer did not leave a comment.

Spring Milwdred 
Rating:
5.0

Excellent equipment and service

Daniel Hamlet 
Rating:
4.0

Customer did not leave a comment.

Jacob Winfrey 
Rating:
5.0

Friendly and great customer service

SCOTT TYRREL 
Rating:
5.0

Customer did not leave a comment.

JASON COSTELLO 
Rating:
5.0

Better Storefront Signage. I thought I was lost. It's in a Mattress Store.. Otherwise exemplary service from all employees.

ernie bishop 
Rating:
5.0

It was great. I HEARD it wasn't but we had a perfect experience

kristina Martinez 
Rating:
5.0

Truck is very old. alot of things weren't working inside. definitely needs an update, but it got the job done.

COURTNEY CANDELA 
Rating:
5.0

Customer did not leave a comment.

Joe Burke 
Rating:
5.0

Customer did not leave a comment.

Jim Wallace 
Rating:
5.0

The customer service from David was impeccable!

Jennifer Lopez-Stone 
Rating:
5.0

I tried using the app to check out as I was instructed, wouldn't work. So I tried calling the uhaul number and it wouldn't connect. I finally just called the store as I was an after hours returner, and left them a voicemail.

Jennifer Mahan 
Rating:
5.0

Customer did not leave a comment.

Jennifer Holmes 
Rating:
4.0

Customer did not leave a comment.

Brendan Chuck 
Rating:
4.0

Customer did not leave a comment.

bob simmons 
Rating:
5.0

Customer did not leave a comment.

DANIEL and Gale MANN 
Rating:
4.0

Customer did not leave a comment.

DANIEL and Gale MANN 
Rating:
5.0

Customer did not leave a comment.

DANIEL and Gale MANN 
Rating:
4.0

My only concern was that it was not clear that I was checked in. When I dropped off the trailer, the gentleman there was great help in getting the trailer parked and disconnected, but then I thought he would check us in. I checked the app that evening, and it did not seem that I was checked in! So, the next day, I went by, used the app (took the pictures as needed), and completed the check in. Fortunately, I had come in early, so I was still on time. But, this lack of clarity could have caused trouble with late fees, etc. if we had not been early and if I had not followed up to be sure we were completely done!

John B Stark 
Rating:
5.0

Customer did not leave a comment.

DONN FULLER DICKERMAN 
Rating:
3.0

Customer did not leave a comment.

PAUL CASTRO 
Rating:
5.0

You do your best.

Paul Buchanan 
Rating:
1.0

Customer did not leave a comment.

Nolan Ferdinand 
Rating:
5.0

Customer did not leave a comment.

Narendra Prasad 
Rating:
5.0

Trucks Not properly maintained. Customer service is very poor. No one gives a dam at U-Haul they take your money and tell you its your problem.

Terry Ihle 
Rating:
5.0

The guy at pick up & drop off counter was very professional, helpful & NICE!

Christine Frimel 
No reviews have been submitted for this location.

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