Customer Reviews for Brookings Furniture
(Distribuidor de U-Haul del vecindario)

487 comentarios

98158 W Benham Ln   Harbor, OR 97415

(541) 469-6221

Location Hours

  • Lun.- vie.: 10 a. m. - 5:30 p. m.
  • Sáb.: 10 a. m. - 4:30 p. m.
  • Dom.: 11 a. m. - 3:30 p. m.

Services at this Location:

Contáctanos

(541) 469-6221

98158 W Benham Ln
Harbor, OR 97415

Services at this Location:

Location Hours

  • Lun.- vie.: 10 a. m. - 5:30 p. m.
  • Sáb.: 10 a. m. - 4:30 p. m.
  • Dom.: 11 a. m. - 3:30 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

The couple times I've rented from this location, they've been fast and efficient. The vehicles I've rented have always been cleaned,and no issues at all.

Robert M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Savannah W. 
Clasificación:
5.0

Excellent service. Excellent products. The gentleman that checked me out did so with great explanations of hook up and use. He was very polite, understanding and very professional.

BADEN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILMER H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAYLOR C. 
Clasificación:
5.0

El cliente no dejó un comentario.

sterling S. 
Clasificación:
5.0

Quick and friendly staff

FREDRICK CHRISTE N. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID H. 
Clasificación:
5.0

El cliente no dejó un comentario.

NAOMI NADINE T. 
Clasificación:
5.0

Van smelled like cigarettes

KEITH G. 
Clasificación:
5.0

Great service, super-easy and efficient drop-off. Will be using again, for certain.

Jake B. 
Clasificación:
4.0

A very clean site with rental equipment parking on gravel behind a curb, a very clean and well defined parking site.

GERRY J. 
Clasificación:
4.0

The cab of the truck was filthy with trash still under middle seat. Other than that overall the experience was good

Inez D. 
Clasificación:
5.0

Don was very personable, helpful and had us in and out quickly!

Steve J. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL A. 
Clasificación:
5.0

Good, friendly service.

David K. 
Clasificación:
1.0

Reserved a trailer three days prior, on my trip there was told all they would have is a smaller unit. So now I have to make another trip across the state. thanks u-haul.

DANIEL GEORGE D. 
Clasificación:
5.0

Nothing. Excellent service.

Terry D. 
Clasificación:
5.0

Not a thing. Everything was great

Wendy L. 
Clasificación:
5.0

El cliente no dejó un comentario.

James L. 
Clasificación:
5.0

El cliente no dejó un comentario.

sarah C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSICA LYNN C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Edward R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard A. 
Clasificación:
5.0

El cliente no dejó un comentario.

david J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frances G. 
Clasificación:
5.0

Trailer was full of dirt and leaves, yet they probably still charged the “$25 fee for us cleaning it” when they didnt.

josh T. 
Clasificación:
5.0

¡Gracias!

SCOTT B. 
Clasificación:
3.0

Though personnel were pleasant and helpful, spent 45 minutes checking out a trailer due to lack of internet. Trailer was not clean, though rental agent swept it out for me. I did have to sweep it again as it was wet to start with.

Jeff H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Art R. 
Clasificación:
5.0

Too expensive .Stop the Rip off

bradley A. 
Clasificación:
5.0

Nothing excellent customer service!

DEBRA JANETTE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynn B. 
Clasificación:
5.0

El cliente no dejó un comentario.

faith S. 
Clasificación:
5.0

Easy drop off. Friendly, professional and helpful staff. He also rented me a van for the rest of my time in town. Given there are no car rentals, uber/lyft or taxis in this area, I was grateful.

KENNETH H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jake B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVALYNN N. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah H. 
Clasificación:
4.0

El cliente no dejó un comentario.

steven P. 
Clasificación:
1.0

I was going to redding ca, they put ronondo Beach ca,and charged me too much..huge mixup,and I had to pay the extra miles! Not happy at all!

STEVEN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

bill M. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

paul P. 
Clasificación:
5.0

Hookup operation and cleanliness of site.

buster B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Javin F. 
Clasificación:
5.0

Best uhaul in on the west coast. Hands down best customer service ever. Everything done by the book.

Maximum M. 
Clasificación:
3.0

El cliente no dejó un comentario.

steve C. 
Clasificación:
5.0

Pick up was a "pain in the ass". Drop off was excellent

LARRY B. 
Clasificación:
5.0

Quick in out. Young man had me out the lot very fast and properly briefed. I have used this U Hall four times in the last three months and no problems so far.

Lawrence L. 
Clasificación:
5.0

Nada

Gregory D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol R. 
Clasificación:
5.0

Everything was great. Keep up the good work.

Donald C. 
Clasificación:
5.0

The wood slat in the inside of the truck was broken and not notated. It was a good thing we took a picture of it prior to loading because we were going to be charged for it.

Randy R. 
Clasificación:
5.0

The equipment worked perfectly, services we're excellent.

STEPHEN M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mica B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alfred M. 
Clasificación:
4.0

Not sure why I was charged $200 need to contact you to see what the issues were, pretty sure I was over charged?

Alfred S. 
Clasificación:
3.0

I was NOT informed about having to sign on some website to mark the truck as returned and was then charged $59 extra for that. I put the keys in the orange box, like i was told by 5:40pm, and the guy said he closed at 5:30. Why didnt he tell me to make sure and mark online “truck returned”? But he saw me as did the cameras. It's not professional that im being charged $59 for no reason at all. I'd like someone to contact me so this can be dealt with, Please. Thank you John Miller

john M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth C. 
Clasificación:
3.0

The online checkout app was a pain in the rear! I barely had internet at the drop off location, which made the process gruelingly slow. I waited on the phone with UHaul 800# for ~12 minutes and no one picked up. While the truck worked just fine, and the place I picked the truck up from had helpful, responsive support, this was, all in all, not a pleasant or satisfying experience.

anne S. 
Clasificación:
3.0

El cliente no dejó un comentario.

fred M. 
Clasificación:
3.0

They called me to tell me that my 10:00am truck rental would not be available until 4:15pm. Very stressful, to say the least.

David P. 
Clasificación:
5.0

Great service. Very accommodating.

mark B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa R. 
Clasificación:
1.0

Drive the van 3.9 miles and was charged 23.00 for gas when I complained, I was told I could go put 1/2 gallon of gas in it, person I spoke to was rude and condescending I work for a large company and we rent (Lincare) and we rent trucks frequently, horrible experience.

mike S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ira W. 
Clasificación:
5.0

El cliente no dejó un comentario.

yock S. 
Clasificación:
3.0

Make sure the prior customer didn't transport marijuana, when we got to our final destination EVERYTHING I owned reeked of marijuana and not just a little bit!!!!!

Donna C. 
Clasificación:
5.0

Friendly folks, very helpful! The smoothest uhaul experience I've ever had! Gracias

Clyde B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ryan C. 
Clasificación:
5.0

From above: The truck container hadn't been swept out and was dirty. We made sure to give it a good sweeping after we were done. This was, however, the fastest and easiest U-Haul rental transaction I've ever experienced. Friendly, supportive staff.

GREGORY D. 
Clasificación:
5.0

Fast and efficient. Great employees.

Stephen C. 
Clasificación:
1.0

Rep lied about the fuel level and changed my dropoff location

Dallas I. 
Clasificación:
5.0

The customer service at this location is alway A+!

Mark E. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID C. 
Clasificación:
5.0

Rob was very knowledgeable and helpful.

TERI M. 
Clasificación:
5.0

El cliente no dejó un comentario.

john C. 
Clasificación:
5.0

Staff was awesome, made it all as quick and easy as possible.

LEE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry L. 
Clasificación:
5.0

El cliente no dejó un comentario.

John C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dustin P. 
Clasificación:
2.0

Associate was training. New two weeks ago. Very slow and awkward at answering questions. More experienced accociate was in ajoining room but could not be consulted to help speed things up.

Bradley S. 
Clasificación:
5.0

El cliente no dejó un comentario.

yock S. 
Clasificación:
3.0

Check box for key before asking me where it is

RORY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY B. 
Clasificación:
5.0

Customer service was superb

dennis D. 
Clasificación:
5.0

Eady drop off if the uhaul truck. Very friendly.

GLENN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth A. 
Clasificación:
1.0

Clean the interior/exterior of the truck better. Windows were dirty and the previous person left a book of matches in the front. Smell suggests that previous person smoked in the front. Do your best to honor the existing reservation. I originally reserved a 15 ft truck and was told a few days prior that they don't have those at the location. I made my original reservation a month in advance. While I appreciated getting a 26 ft truck at the same rate, the additional space and gas was unnecessary. Also noticed upon arrival, that there was a 15 foot truck at that location, but it was going to someone else. Lastly, I reserved two dozen pads, but only 9 were made available. While I appreciate the refund for the pads, I was relying on more pads for the trip.

Greg D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard K. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa R. 
Clasificación:
5.0

Excellent service, quick, easy.

JORDAN C. 
Clasificación:
2.0

One of the staff members was being rude to the other Ana they were not well trained to understand uhaul system or customer service. They asked us questions over again as if we had not already reserved and checked in on uhaul site. They tried to only give us truck for one day after already giving us a smaller truck than requested. We were better off just using our own truck and making trips for this move. Not worth the cost. We were looking for better customer service experience.

Nancy T. 
No se han enviado comentarios para esta ubicación.

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