Customer Reviews for Brock Tire Barn LLC
(U-Haul Neighborhood Dealer)

70 reviews

1654 Hwy 75 N   Madisonville, TX 77864

(936) 348-2682

Office Hours

  • Mon-Fri: 7:30 am–5:30 pm
  • Sat: 7:30 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed

Services at this Location:

Contact Us

(936) 348-2682

1654 Hwy 75 N
Madisonville, TX 77864

Services at this Location:

Office Hours

  • Mon-Fri: 7:30 am–5:30 pm
  • Sat: 7:30 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Nothing everything went well thank you U-Haul

Aaron Lewis 
Rating:
5.0

Customer did not leave a comment.

James Hatcher 
Rating:
4.0

Customer did not leave a comment.

AMANDA AINSWORTH 
Rating:
4.0

Customer did not leave a comment.

James Hatcher 
Rating:
5.0

Customer did not leave a comment.

Albert Schneider 
Rating:
5.0

Customer service was on point! Very friendly & helpful!

Debbie Guelker 
Rating:
3.0

Customer did not leave a comment.

John Weisinger 
Rating:
1.0

Was told to unload trailer and wasn’t offered a receipt…this was a tire shop…

GREG MCDANIEL 
Rating:
5.0

Very friendly. Professional

Peggy Spurck 
Rating:
5.0

Customer did not leave a comment.

April Kmiec 
Rating:
5.0

Customer did not leave a comment.

Michelle Parten 
Rating:
5.0

Customer did not leave a comment.

Chuck Meeth 
Rating:
4.0

Customer did not leave a comment.

sheryl keri 
Rating:
5.0

Customer did not leave a comment.

L Government 
Rating:
4.0

Customer did not leave a comment.

Christopher Morrow 
Rating:
3.0

Customer did not leave a comment.

Cody Vollbaum 
Rating:
5.0

Customer did not leave a comment.

SONDRA SCHIEBERLE 
Rating:
5.0

Have more of this trailer available for my area

Jimmy Robbins 
Rating:
5.0

Customer did not leave a comment.

vanesia thompson 
Rating:
4.0

I answered no the question that asked would I recommend that place the problem was I was told in front of a person helping me move I was that if I brought the vehicle back to Madisonville I would pay for the extra miles which I already paid for 50 miles so I was sent a text that said my drop off point would be Madisonville and not Huntsville so we got back to Madisonville and sure enough I to pay for the miles we went over if we were able to drop the truck in Huntsville like we were told in the beginning I would have not had to pay the extra miles the money wasn't alot but it was the principal I think if you are told something in the beginning this problem would have never happened have a great day

Larry Decker 
Rating:
5.0

Customer did not leave a comment.

LAURA LAWRENZ 
Rating:
5.0

Customer did not leave a comment.

Lesley Friedman 
Rating:
5.0

Customer did not leave a comment.

Crystal Gadison 
Rating:
5.0

Customer did not leave a comment.

Mark Mitchell 
Rating:
5.0

No improvements needed. Gene did a great job with paper work, explanations and helping me feel comfortable with the rental. Thank you.

Pat Harper 
Rating:
4.0

Driver’s visor won’t go to the side. Too long.

David McCall 
Rating:
5.0

Everything was perfect!!!! Will definitely use The Tire Barn, down the road!!! Than you

Leah Strange 
Rating:
5.0

The euipment light plug-in wasn't working. They checked the fuses on my vehicle-all ok. Checked the plug-in attached on my bumper and determined it was not attached on the backside of the bumper. attached it and everything worked, GREAT SERVICE TO GET ME GOING. t Thanks.

Robert Heersink 
Rating:
1.0

To actually ask for a maintainience check up,we got a really bad dolly very poorly maintained.Didnt even Last an Hour before one of the wheels blew up on the high way for some random reason,we were going the speed limit and Still couldnt last long.

Alejandro Soto 
Rating:
5.0

Great experience!

Troy Sheppard 
Rating:
5.0

Location is one of the best business places to pick up trailer, they are the most helpful and courteous people. I highly recommend anyone needing help to go see them

Richard Klaproth 
Rating:
5.0

Customer did not leave a comment.

Victor White 
Rating:
5.0

Customer did not leave a comment.

Justin Baum 
Rating:
5.0

No improvement needed.

Frank Kessinger 
Rating:
5.0

Nothing. All was good and very good service

Thomas Mathis 
Rating:
5.0

Customer did not leave a comment.

Gary Evans 
Rating:
5.0

Customer did not leave a comment.

Ashish Chetty-Brown 
Rating:
5.0

Customer did not leave a comment.

CLYDE RICKS 
Rating:
5.0

Customer did not leave a comment.

CLYDE RICKS 
Rating:
5.0

They enabled use of a military discount.

Michelle Webb 
Rating:
5.0

“Smooth sailing” start to finish. My husband is disabled/injured and Gene was MORE than accommodating going out and coming in. Even in his rushed and engrossed day, showed (what I recognized and so appreciated as) an extreme empathy and patience. That, as you could understand, made an otherwise difficult transaction much more pleasant!!!

Brad Taylor 
Rating:
5.0

Interior and exterior of rental was dirty, cargo area clean. Unit appeared to be well maintained, tires were very good.

Kirk Dunham 
Rating:
5.0

Customer did not leave a comment.

Reyes Alfaro 
Rating:
5.0

Customer did not leave a comment.

Bobby Creel 
Rating:
4.0

Thanks!!

William Nesbit 
Rating:
5.0

Customer did not leave a comment.

Henry Sanchez 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH MCCALL 
Rating:
5.0

I have visited this location before for other needs and as always everyone is Always polite, curious and attenentive to my needs. Above all they always call me by my name which makes me feel very appreciated!

Don Batson 
Rating:
5.0

Customer did not leave a comment.

MELANIE PRICE 
Rating:
5.0

Customer did not leave a comment.

SAMMY LYNN MONTGOMERY 
Rating:
5.0

Customer did not leave a comment.

COLLEEN BETTEGA 
Rating:
5.0

Customer did not leave a comment.

Fred Wilganowski 
Rating:
3.0

Dropped off contactless. Location was closed and did the uHaul return on my phone.

Marie Canida 
Rating:
4.0

Customer did not leave a comment.

Matthew Snyder 
Rating:
4.0

Customer did not leave a comment.

SAMMY LYNN MONTGOMERY 
Rating:
2.0

The pick up location took photos of the hitch connection but did not check to ensure it was tightened onto the ball. After driving off at about the 5th mile the tow unit was very noisy. I stopped and checked all the connections and found the hitch to be really lose. Tightened the hitch and all work as it should. Could of been a safety issue causing a wreck.

BRADLEY WALKER 
Rating:
3.0

Customer did not leave a comment.

Daniel Castillo 
Rating:
5.0

Customer did not leave a comment.

Adelaido Escaname 
Rating:
5.0

Nice!

Macario Garcia 
Rating:
5.0

Customer did not leave a comment.

RICHARD WARE 
Rating:
5.0

Extremely capable and helpful. The man who helped me (forgive me I do not remember his name) he had curly hair and soft smile, he was a saint and a scholar, a true gentleman!

RYAN RICCA 
Rating:
4.0

Customer did not leave a comment.

CLYDE RICKS 
Rating:
5.0

Customer did not leave a comment.

Linda Gent 
Rating:
5.0

Customer did not leave a comment.

JUSTIN HOLLADAY 
Rating:
5.0

Awesome people!

Roy Pryor 
Rating:
4.0

Customer did not leave a comment.

WENDALL BAILEY 
Rating:
5.0

Customer did not leave a comment.

KENNETH WOOD 
Rating:
5.0

Customer did not leave a comment.

Buddy Ward 
Rating:
5.0

Customer did not leave a comment.

Gene Springfield 
Rating:
3.0

Terrible customer service. Not only would I not recommend, I will be sure to advise anyone I know looking for services to seek them elsewhere. This review reflects Uhaul not the pickup or drop off location.

Matthew Holley 
No reviews have been submitted for this location.

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