Customer Reviews for Broadway DX
(Distribuidor de U-Haul del vecindario)

1,860 comentarios

100 NE 12th St   Moore, OK 73160
(Block E of I-35)

(405) 793-1923

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(405) 793-1923

100 NE 12th St
Moore, OK 73160
(Block E of I-35)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

NATHAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

James C. 
Clasificación:
3.0

El cliente no dejó un comentario.

JEFFREY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LOUIS C. 
Clasificación:
5.0

Nada

Thomas S. 
Clasificación:
3.0

Needs to clean the trucks.

Gabriel B. 
Clasificación:
3.0

The gentleman staffing the location has a terrible snuff/dip habit and the place reeked of the smell. It was also atrocious to have him spitting into a clear plastic cup during the transaction.

David N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan A. 
Clasificación:
1.0

I am contacting you regarding the referance #34508168. I have been charged an extra $41 for a uhaul car hauler that was picked up and returned on time. There is no explanation of the charge on the email I was sent. I waited 30 on hold to speak to a representative on your call line just to have her kick me back to the 30 min hd after a breif conversation with no warning. Please explain the extra charge. Also I am very displeased with the trailer rental and now your service. You guys rented me the biggest peeling paint and somehow rusty aluminium car hauler i have ever seen. The wiring was bad and needed a feild repair just to get on the road when picked up in Oklahoma. Also the techs that rented it to us almost forgot to tighten the squar knob onto my hitch and was willing to let me go until I reminded him. After the vehicle was loaded the trailer had a flat tire, so i went back to the rental place and they repaired it in a sketchy way and just said good luck. Since this was the only one available and my non running vehicle was on it i was stuck with this terrible trailer. While pulling the trailer I could hardly reach its maximum speed with out it becoming very unstable. I could see excess camber movemnet on the trailer tires while the suspension moved whitch would idicate to me worn wheel bearings and cause the swaying and unstable condition described above. Dispite all that it did make to trip so I was goning to let it go until now with these extra charges. I want them refunded and almost feel like you own me for my inconvenience and sometimes scary ride. I will not use or recommend your company to anyone everagain, and told many of my friends, family and work colleagues how terrible this experience was. There was issues dropping the trailer off too. There was no space at the lot and my only option was to place it after hours in a spot that was marked no parking. I followed up the next week to ensure it got checked it and the uhaul operator was rude also. Just icing on the cake. I have written this whole email while on my second 30in hold and am even madder than before. So I expect action regarding this or may need to contact my attorney. Corey Porterfield 303-587-7179

Corey P. 
Clasificación:
5.0

Very helpful and knowledgeable.

Richard S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nichole M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Wayne J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea H. 
Clasificación:
2.0

Let a customer know if you don't have dollys. My day was planned around the reservation. Why reserve it online if there is nothing reserved. I had to take time away from my move to go purchase my own dolly because I didn't have enough time to find alternative arrangements. The movers I paid for through U-haul had planned to use the reserved dollys and I had only reserved the movers for 2 hours based on timing around picking up U-haul. Had I known there was no actual reserving the dollys when selecting them online, I could have planned around it. If the place would have called to advise there will be no dollys I could have found another plan without taking time away from my already paid for and booked movers to wait on a dolly while on the clock. The people working didn't seem at all empathetic and the suggestions to problem solve didn't consider the time the movers were already booked, paid, and scheduled for would be lost if more time was taken to go around and find an alternative. A phone call on your side could have reduced the stress of the day and $ spend the day significantly. Very disappointed.

Christa H. 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
4.0

It was very high we did not think it should be this hi igh

TERESA C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Joshua G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dawn C. 
Clasificación:
4.0

El cliente no dejó un comentario.

TOMMY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kent K. 
Clasificación:
5.0

Excellent location. I have rented here before. They are always helpful.

Robert H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Billy C. 
Clasificación:
5.0

Great service

WILLIE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAREN H. 
Clasificación:
1.0

El cliente no dejó un comentario.

ROBERT R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth H. 
Clasificación:
3.0

This location put my fuel level in lower then it actually was and charged me for fuel when I dropped off the truck at the same fuel mark.

JAMES F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rickey F. 
Clasificación:
5.0

Great service, friendly and clean.

WALTER E. 
Clasificación:
4.0

Very helpful

WILLIE D. 
Clasificación:
1.0

No one to help with the car. I am a woman and had no help to unload my car from the truck. Rude employees

CARLA D. 
Clasificación:
1.0

This particular location the older man was rude not telling me of any other options as far as re-renting a second day telling me if I didn't have it back by 9:30 I would be charged 250 additional dollars. The problem with the way he talked to me. I then went to customer service and re-rented the truck for another day. I authorize the fee that I was told the price it went through on my credit card and then they charged me a couple extra dollars a separate time for no reason. It's the principle you don't go back a second time and just charge some thing else because you feel like it. As far as the equipment the back lights in the bay didn't work I was unloading at night that was a huge inconvenience. And there was some sort of glitter confetti all over the truck so it apparently wasn't cleaned before I picked it up.

Missi W. 
Clasificación:
5.0

Rodney and his crew are always accommodating, polite, and professional. I highly recommend them to people I know.

INGRID M. 
Clasificación:
3.0

El cliente no dejó un comentario.

CLIFFORD D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eddy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT E. 
Clasificación:
3.0

It could use more space but otherwise it was sufficient for dropping off during closing hours. The uhaul site needs videos for how to unhook trailers.

ALEXANDRIA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael M. 
Clasificación:
4.0

Nothing! The truck was almost brand new - an awesome bonus - and pick=up was quick and easy - I prepaid and did the pre-check-in online.

William C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Claire S. 
Clasificación:
3.0

This location is closed

SAMUEL M. 
Clasificación:
3.0

El cliente no dejó un comentario.

JALANNA L. 
Clasificación:
2.0

El cliente no dejó un comentario.

Chuck M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES V. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRENT B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Colice P. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
5.0

El cliente no dejó un comentario.

HEE B. 
Clasificación:
2.0

The lot was minimally marked and the trucks were packed in very tight.

Evan K. 
Clasificación:
5.0

Always fast, courteous, and convenient service at this location!

Ranae M. 
Clasificación:
3.0

El cliente no dejó un comentario.

CHELE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN G. 
Clasificación:
5.0

Great people

ROGER C. 
Clasificación:
5.0

Fast excellent service. The on line rental process worked wonderfully. Gracias.

GUY L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard G. 
Clasificación:
3.0

The area and the uhaul were great! However, mobile check-in was a hassle resorting in a hour delay on actually using my uhaul! Would recommend going durning open hours to avoid the chaos.

Terry W. 
Clasificación:
3.0

I was not informed about the fees to pay for the movers coming to my house or going from the from off to wherever else they were going until the arrived at my house. I thought they just didn't know what the correct fees were. I asked someone at your office to listen to my phone call and point out where on the invoice that was emailed to me that it said anything about these fees and Noone ever followed up. I xould have reserved another company that had already quoted 4 hours for $480.00 if I had known this. Also, my door hinge was broke by the movers because they moved the door back to far. They asked me if I had any tools they could use to take my bed apart. I notified the company that I would need this done prior to the move. I would never recommend this company but will let people know how you do business.

Melanie P. 
Clasificación:
5.0

I love renting from these folks!

William D. 
Clasificación:
5.0

El cliente no dejó un comentario.

HERMAN D. 
Clasificación:
5.0

The pick up process using my phone was horrible. Very confusing and very slow. Would have been much better off just walking into the location and doing it. Turning the truck in with no one there to confirm it was disconcerting. Had to leave the hand truck in the back of the vehicle with no way to lock the back of the truck, so someone could steal it and I could get blamed for it.

Cyndi C. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY M. 
Clasificación:
5.0

Awesome location. Employees are very helpful in ensuring your trip is a success. Thanks Uhaul. You're great.

RICHARD J. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMANTHA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

D K. 
Clasificación:
5.0

Very easy and quick

Melissa T. 
Clasificación:
5.0

Excelente servicio

ALFREDO C A. 
Clasificación:
2.0

Did not have the truck I wanted and instructions were not clear.

Munkhtsatsral G. 
Clasificación:
5.0

Clean and ready to go when I got there! I would recommend this location to everyone! Moving sucks and you want to deal with friendly people who make it easy for you! Friendly staff! Drinks for sell inside! Great overall experience!

Jeremy W. 
Clasificación:
5.0

Always rent a U-Haul from this place. Thank you for providing great service when needed.

LOUIS C. 
Clasificación:
5.0

Closed when we dropped off but very easy to park and return keys.

ELISABETH W. 
Clasificación:
5.0

El cliente no dejó un comentario.

LONIE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN M. 
Clasificación:
3.0

El cliente no dejó un comentario.

JEFFREY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMANDA L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Norma F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samantha R. 
Clasificación:
2.0

The truck either needs alignment or some other maintenance...it was very difficult to keep straight. Also, the mileage rate is ridiculous! If I pay the rental fee and I fill up the tank, I shouldn't be charged that .89 per mile rate! It should be either fill it back up OR charge a fee.

CHRISTOPHER C. 
Clasificación:
5.0

Great service

DELORESE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chase T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rickey F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donnie T. 
Clasificación:
5.0

Always amazing

Kenton L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Belinda S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN D. 
Clasificación:
3.0

For starters. I was assigned one truck but when I opened the lock box a set of keys for a different truck were in there. I was picking the truck up before the business opened so I ended up waiting around for 30 minutes. Fortunately the owner showed up and was very helpful. The other issue was the lock box. I had no clue where it was. All that it said online was in the middle and the code. I ended up looking in the truck and in the front and back of the building before I found the three lock boxes.

Jordan G. 
Clasificación:
5.0

Original contact was with location on 24th street in Norman, OK. It was filthy, nasty with cat feces in the office. Truck reserved in advance was not available.

Cindy G. 
Clasificación:
5.0

These people know customer service. I have used this location several times over the years , they are always spot on ....

Marty J. 
Clasificación:
5.0

Nothing, this was one of the smoothest and nicest experiences my husband and I have ever had.

Leslie W. 
Clasificación:
5.0

I always use this location. The owner to friendly and helpful. They always have what I need. This last time I accidentally booked the cargo trailer for the wrong day. The owner fixed it and had the equipment I needed!

SEPTEMBER R. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip A. 
No se han enviado comentarios para esta ubicación.

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