I was completely satisfied. Ken, was nothing but a gentleman and demonstrated spectacular customer service. I will visit his location again and will definitely refer my family/friends. Thanks again Ken for your great customer service!!anita J.
Broadway Auto Care and Diagnostic
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The guy at the desk was so friendly, had a great personality as well awesome customer serviceMichael J.
El cliente no dejó un comentario.LANCE N.
El cliente no dejó un comentario.Ken D.
El cliente no dejó un comentario.Amanda C.
The manager, or owner, was very friendlyAlfred F.
El cliente no dejó un comentario.RASHAD J.
Very easy to make reservation, pick up and drop off. Gracias.Jose M.
Incredibly friendly and helpful! The process of dropping off our UHAUL could not have been smoother. We were so grateful to be met with a friendly, smiling face after a busy two days of moving. We will definitely be using this location again for any services they offer, as we felt so welcome! Terrific work!Brent P.
El cliente no dejó un comentario.Noe O.
This was the closest location to drop off 24 hours. There was no one on site during my drop off, as it was after hours. The truck return through the app went well.Laura T.
El cliente no dejó un comentario.Lakabra V.
El cliente no dejó un comentario.Caellyn B.
El cliente no dejó un comentario.Shamicia N.
El cliente no dejó un comentario.David N.
Great ServiceMichael H.
The gentleman who checked out the truck to me delivered fantastic customer service!William I.
El cliente no dejó un comentario.Marissa M.
El cliente no dejó un comentario.Meshanda M.
El cliente no dejó un comentario.Carlos V.
El cliente no dejó un comentario.Cathrine J.
The attendant was freaking awesome! He was very fast and friendly. I would drive from anywhere to work with him again!!!Nick B.
Really appreciate the courtesy and the help to get everything done!!!!!ðŸ‘Berverly L.
El cliente no dejó un comentario.Eva G.
Mr. Brad gave superior customer support! Very refreshingWytika P.
Have more truckslasonia F.
Very Professional, Super Nice and Quick.ðŸ’¯Maria W.
A/C on van did not work when switched to front vents, but seemed cooler when coming from defroster vents. No idea how that could happen.Don N.
The manager was the epitome of professionalism. I was very impressed on his ability to quickly serve each customer. Also the cleanliness of the truck and the in mirror back up camera was mind blowing. Amazing experience.Darreyl M.
El cliente no dejó un comentario.Chris B.
I could not get connected to the website when I drop the trailer so I called somebody did get on the phone quickly and told me everything was going to be fine. If I have complaints with you haul it's about how long the hold time is on the phoneCharles R.
El cliente no dejó un comentario.JACQULINE J.
It was a very good experience.REBECCA G.
El cliente no dejó un comentario.Benny G.
Ken Duirden provided excellent customer service! We arrived early, but he was extremely accommodating and allowed us to pick up the truck immediately. He was courteous, professional and enthusiastic. Please commend Mr. Duirden for his excellent attitude and his efficient operation!Kelly G.
El cliente no dejó un comentario.DESHONDA U.
My experience at this location was awesome. The staff was super friendly and would recommend to anyone.Rocky R.
Great experience all around very friendly and helpful staffmarvin L.
El cliente no dejó un comentario.IDA B.
All I can say is this was the 1st UHAUL center I've used (in TX) and everything was set and ready to go. Very courteous. This will be my go to place when I need a UHAUL. Thank you!!!William B.
supper nice service that is why I use this location often. Great guy there with courtesy and professionalismNATHAN D.
El cliente no dejó un comentario.Lawrence J.
Drop off was without difficulty!Earnest U.
El cliente no dejó un comentario.DEMARCCO O.
El cliente no dejó un comentario.Yaquel G.
The experience was professional and pleasantPaulette R.
Nothing other than the drop off location was very friendly and helpful.James W.
The gentleman that assisted us was very friendly and attentive. He was pretty busy but gave every customer the best service. The establishment was clean and he explained all services, charges and processes very well. I really appreciate him, apologies for not remembering his name.Christina M.
The gentlemen who helped me both with pick-up and return was kind, very friendly and helpful. U-Haul should be proud of folks like him for representing your company. Even though this location isn't the closest to my house, I will go there next time for a rental. Great Customer Service!!Kevin J.
The gentleman that helped me out was very friendly and personable. Good customer service.Lorenzo S.
Truck was pretty dirty, could barely see thru windshield.Richard N.
El cliente no dejó un comentario.Sherry A.
I didnt rent this vehicle id was stolenStanley K.
El cliente no dejó un comentario.Prince J.
El cliente no dejó un comentario.Sakina C.
Great service!Derrick S.
The app would not connect to my location to allow me to finish drop off.Christina K.
The web site said the trailer was $14.99, but when I went to pay, it was $18.99 plus tax. The guy that works there is super friendly and helpful though.Rick C.
Just have the same level of professionalism!Larry J.
Great experience. Quicky, easy, and loved the simplicity of after-hours drop off.Rachel S.
I had issues when I got there to pickup. I registered online but couldn't get the access code via text at the location and I believe its because I chose to receive via email for updates but because the text failed, during my return I could access the return portal because the app was still trying to get me to verify with the number code that I never received via text.tina W.
The rental agent was super nice, the equipment was excellent, this went about as well as it could have possibly gone. Will be renting again at this location soon, and will recommend to anyone.Don N.
El cliente no dejó un comentario.Rebecca W.
El cliente no dejó un comentario.RICARDO P.
No comment...everything was good, truck was there when i needed it. The attendant on site was great with serviceLaToya L.
El cliente no dejó un comentario.Tamara H.
El cliente no dejó un comentario.calvin M.
This location displays excellent customer service. The gentle was very polite and knew exactly what equipment i needed. This was the best experience my family has had with using Uhaul.Octavia A.
El cliente no dejó un comentario.SHARON S.
Always outstanding customer service! I've rented from this location simply for the professionalism carried out.Jorge J.
El cliente no dejó un comentario.Daniel M.
El cliente no dejó un comentario.Aaron P.
The truck we were renting was extremely rusty and I had an extremely hard time opening and closing the door. It was getting stuck. Everything else was an easy quick experience and the representative was super nice.Keke H.
Mr. Ken is truly amazing. A standard of excellence has truly been set by him! Where else can you go and get customer service tailored to your every need? He leaves no stone unchecked with kindness and a finesse that says, "You matter!" even during these uncertain times! Thank you, Mr. Ken!Chandra C.
El cliente no dejó un comentario.La T.
Amazing service from the owner. Very nice and friendly. Made sure I knew everything before I left and eased my mind to not have to rush back. I will only rent U-Hauls here going forward.Michael R.
Better serviceLillie H.
Always professional and always pleasure of doing business with this locationPamela B.
Very friendlyCharles L.
The attendant was very helpful and i was very happy with the results.Wendal M.
El cliente no dejó un comentario.MADELINE T.
El cliente no dejó un comentario.lisha E.
El cliente no dejó un comentario.Jacob H.
Extraordinario servicio al clienteCory B.
El cliente no dejó un comentario.joshua C.
Very friendly and professionalJarret C.
Keep doing what your doingMichael D.
El cliente no dejó un comentario.Tara R.
El cliente no dejó un comentario.Julio R.
All was good, thanks!Keith M.
El cliente no dejó un comentario.LAURIE H.
El cliente no dejó un comentario.chelsea H.
Friendly management helped with my truck. Tough working conditions for him but he was very nice and prompt.Alex S.
Very fast and friendly especially considering the circumstances of Covid 19 overall great customer serviceTaneca S.
El cliente no dejó un comentario.Fronterra H.
Very Personel!Catina H.
El cliente no dejó un comentario.Michael G.
Good workKendrick O.