Customer Reviews for Broad Street Pure
(Distribuidor de U-Haul del vecindario)

276 comentarios

301 E Broad Ave   Rockingham, NC 28379
(Hwy 1 & 74)

(910) 997-6233

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(910) 997-6233

301 E Broad Ave
Rockingham, NC 28379
(Hwy 1 & 74)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

App need some improvement

Cetriuss M. 
Clasificación:
3.0

Need receipt

Nicholas B. 
Clasificación:
1.0

Have someone available for issues/questions that should arise

Vicki R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Blaine T. 
Clasificación:
1.0

We were cleaning the truck before we drop it off and we found a underwear under the driver seat it was disgusting.

Hugo E. 
Clasificación:
4.0

The cab was filthy. The container had not been swept and had trash as well as two blankets left in it.

Glenn M. 
Clasificación:
1.0

Dolly I rented was not in the truck

Natalie K. 
Clasificación:
5.0

Call or go into the U-Haul location where you would like to pick your U-Haul up from. A family member reserved online from U-Haul was told where to pick it up, she was given a verification number, and I being the family member that lived in this area went by to check on it the day before we were to pick it up, and they did not have our U-Haul, we located it 20 plus miles away. Luckily this location did not have the one we reserved but he had one we could make do with, we called and canceled the one that was 20 miles away, rented the one there locally and everything worked out Fair we were hoping to have a U-Haul that you drove that had to ramp but had to go with the 5x8 trailer that you pull. We have used U-Haul many times before never had any problems with the reservation I guess there can be slip-ups. So U-Haul, my advise to this company, is to get better at making the reservations for the ones who choose you. The main and probably one and only reason to rent a U-Haul is to move something or move a home with the family, is to make sure that you all is there at the location that they requested and not cause them any more further problems with their move.

dale D. 
Clasificación:
5.0

El cliente no dejó un comentario.

WOODROW B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Patience W. 
Clasificación:
3.0

El cliente no dejó un comentario.

April B. 
Clasificación:
5.0

Very helpful staff

Russell F. 
Clasificación:
5.0

THE APP IS A PIECE OF SHIT!!! TOOK ALMOST AN HOUR BECAUSE THE APP WOULD NOT ACCEPT MY PHOTO

ANDREW E. 
Clasificación:
2.0

After picking up the hauler and returning home, I found a combination padlock on the rear bay door. I called the location back and they said it was my responsibility to remove it. The tools recommended I did not have, and knew no one to ask. There was no apology or attempt to make it right - nothing; just a 'too bad' response. This was very unprofessional! I should not have had to break into a van I rented. This should have been checked before allowing me to take it in the first place. So I ask, on behalf of future customers, that this sort of thing be checked before allowing the vans to depart again.

Shawn M. 
Clasificación:
5.0

Everything was good Truck need a little work but ,it got the job done

Tijuana N. 
Clasificación:
1.0

This man needs to be removed as a uhaul representative. He's blatantly rude to LGBT customers, lies about the condition of the trucks and the amount of gas in them. Even the lady at the storage facility down the street says she won't send her customers to him because he's an asshole. I've never been treated so rudely and disrespectful in my life. I'll never use this place again nor will I recommend his establishment to anyone else.

Stephanie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jasmine W. 
Clasificación:
5.0

This was a wonderful experience by a great guy

Tina J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beth H. 
Clasificación:
5.0

Great service! Very quick and easy return.

TODD T. 
Clasificación:
5.0

Pain-free rental. What could be improved: it would've been nice to have large tie-down points for bigger straps.

Ali F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Estia W. 
Clasificación:
2.0

The lady that help us was rude and unprofessional. Don't think I would use this location again. Bad attitude

Shelly L. 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDRA J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tim K. 
Clasificación:
2.0

The man was overwhelmed. He informed me that the Truck that I was assigned was supposed to be given to someone else. He never did a walk around and handed me the keys saying that there was a quarter tank of gas. He was very unfriendly

Shirley K. 
Clasificación:
4.0

Make sure that the location has all the requested items available for transport service: if I request furniture pads and pay for them; if I ask for a dolly, it should be available.

Joseph B. 
Clasificación:
3.0

El cliente no dejó un comentario.

John T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tasha T. 
Clasificación:
5.0

El cliente no dejó un comentario.

kirby D. 
Clasificación:
5.0

Had one blown tire on trip back was shocked that it wasn't 2 tires because one of the others looked bad like it may bust before I got home.

James K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tanya I. 
Clasificación:
2.0

The man acted like he did not know I was coming to get the truck. I had to put air in the tire before I could travel to my destination.

James D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jerry H. 
Clasificación:
3.0

El cliente no dejó un comentario.

jeffrey G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bee L. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Bee L. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY W. 
Clasificación:
4.0

I tried to document that there was mud on the passenger side and that the driver's door key wouldn't open the door, but the online feature wouldn't upload my pics. I didn't hold this against the location.

Jonathan H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kelvin Y. 
Clasificación:
5.0

It would have been helpful if the business had an answering machine.

Victoria S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles M. 
Clasificación:
5.0

Not a thing. Best experience ever

Andrew Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benji B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harold B. 
Clasificación:
5.0

While a modest facility/location, the staff is outstanding and represents the U-Haul brand with pride. Tasha did a great job and was very customer friendly and professional. I was given all the info I needed and should have. The gentleman that also works there hooked up the trailer to my SUV with smile and had great tips. THANK YOU

Eduard R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frankie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley M. 
Clasificación:
5.0

Make sure the truck and windows are clean

Diane H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sara G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Titus L. 
Clasificación:
1.0

we had a printed confirmation for the Pinehurst location and when we arrived, the location was closed. no communication, no call the night before as advertised. when I logged in my order, I saw that the truck was now waiting for us 45 minutes away in Rockingham. this made my whole day go on a tail spin. not nice.

estarlin D. 
Clasificación:
1.0

The guy who ran the office had to be the rudest person I have ever met.

Terry H. 
Clasificación:
5.0

The man that was running this location was a wonderful person and was so helpful. I would use this location anytime!

Richard H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Geneva L. 
Clasificación:
3.0

El cliente no dejó un comentario.

jerry C. 
Clasificación:
3.0

I don't like when companies ask you to sign documents before you perform an inspection which is what happened. Once I got in the truck, the cab was dirty with animal hair all over the seats, dash and floor along with dirt.

Kimberly C. 
Clasificación:
5.0

The location and truck was great but worse experience ever on phone w customer service several times. Took over 45 mins to finalize the rental after getting to the location.

gerald M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald P. 
Clasificación:
3.0

Pickup process is long. Info could be verified prior to pickup

Gerry P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Crane W. 
Clasificación:
2.0

Truck was resting on a tree. Sap all on the handle. Did not have blankets in the vehicle. Opened 15 minutes late, had to wait to get blankets. Key was in the lockbox, though.

DONNIE M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Omar F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry M. 
Clasificación:
3.0

Very friendly and are very nice. Not a huge selection but it worked out for me.

Robert S. 
Clasificación:
3.0

Make sure a customer understands they will be charged an insurance cost of at least $14.00, that there is a rental tax and environmental fee on the cost of Your rental. Your cost of the $19.99 10 ft truck will cost $40.41. This is cost WITHOUT MILEAGE OR GAS Big surprise in our experience with UHaul.WE Donald O'Leary

donald O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kase Z. 
Clasificación:
3.0

El cliente no dejó un comentario.

KEITH C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Warren G. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILL W. 
Clasificación:
5.0

The two people we deal with was very professional and helpful. Excelente

MIGUEL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benji B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Caleb H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary B. 
Clasificación:
4.0

They were very helpful ( southern hospitality)

ALAN B. 
Clasificación:
5.0

Wonderful location and staff! Would definitely recommend to anyone.

Graham M. 
Clasificación:
5.0

Hreat customer service all the way around. Rented from many places and this place is rught up there with the best when it comes to customer service!

Kacy Z. 
Clasificación:
5.0

We have used this location on a number of occasions. They are great!

Ellen C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kathy T. 
Clasificación:
5.0

cut the prices

Joseph H. 
Clasificación:
5.0

El cliente no dejó un comentario.

dorendia H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benji B. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Delphenia Q. 
Clasificación:
1.0

The man behind the counter was very rude He ignored me three times and started talking to my husband about something else wouldn't even answer my questions because we had a problem with the drop off.

teresa M. 
Clasificación:
5.0

The best service I have ever seen.

ROBERT P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
1.0

Rudest person I have ever met. We'll be going to Penske from now on!!!

Tammy S. 
Clasificación:
4.0

El cliente no dejó un comentario.

scott P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Calvin T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Camillia N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amber C. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARTIN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clyde H. 
Clasificación:
5.0

The personnel were so friendly and helpful. It was an easy rental and they went out of their way to help.

Lotta D. 
No se han enviado comentarios para esta ubicación.

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