Comentarios del cliente para Broad Street Mini Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Broad Street Mini Storage

Grado total:

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Santhosh K. en

Grado:

El cliente no dejó un comentario.

CHARLES D. en

Grado:

The rep that helped me was the most professional I’ve ever worked with!

James K. en

Grado:

Not much, yall cool.

Robert H. en

Grado:

El cliente no dejó un comentario.

Kathryn S. en

Grado:

El cliente no dejó un comentario.

Victoria Z. en

Grado:

El cliente no dejó un comentario.

Joseph D. en

Grado:

Very good staff , helpful and professional . excellent customer service !

Matthew R. en

Grado:

Experience was good but after due diligence on my part. It would have been disastrous if I did not know area to drop off as there are very few uhaul drop offs in Blacksburg, Va. and other parents were denied drop off of trucks after moving in students at Va. Tech. Not a good situation!

Kim C. en

Grado:

The reason I did not give a higher mark is that drop off information was not accurate and misled totally. I am not the only one mis understood the information. I was with my partner at the time who also mis understood

Edwin C. en

Grado:

El cliente no dejó un comentario.

Susan J. en

Grado:

Best location so far

Kevin T. en

Grado:

Need online check in to work faster

JAVIER R. en

Grado:

El cliente no dejó un comentario.

Sarajiki P. en

Grado:

Jack was most definitely beneficial during this move and though the system was giving him problems (technology has its days), he was gracious and helpful through it all. Recommend this branch of U-Haul and will use them again.

joey G. en

Grado:

El cliente no dejó un comentario.

nancy W. en

Grado:

Great staff and service. Happy I chose this location. Rented storage space and van. Excellent customer service, friendly and helpful service. Seamless ??

Charles Y. en

Grado:

El cliente no dejó un comentario.

Ruth O. en

Grado:

Great customer service!!!

Scott L. en

Grado:

Drop box only

Jerry P. en

Grado:

Awesome customer service and my rental was waiting for me

Raul C. en

Grado:

Easy breezy, friendly staff and very convenient.

Aaron W. en

Grado:

Truck seemed to drive a bit rough, but otherwise it was great and the pickup location was nice. The online scheduling and purchase process was not good. I am concerned that I may end up being double charged as I filled out the same scheduling form twice. This online process should be improved.

Dannie P. en

Grado:

El cliente no dejó un comentario.

Kimberly T. en

Grado:

***** FIVE STARS -- Jack, the manager at this location, is a consummate professional and a welcoming, affable fellow. He is an immense asset to your company and a top "keeper of the brand." A rare gem in these dissonant, chaotic days. --Kimberly T. (April 2019)

frank T. en

Grado:

El cliente no dejó un comentario.

YVONNE T. en

Grado:

Unsatisfied with customer service

Christopher D. en

Grado:

I have been to several uhauls and none have come close to the level of service I received here. I feel so much better about renting a truck in the future now.

Devlin M. en

Grado:

El cliente no dejó un comentario.

Randall J. en

Grado:

Friendly staff; nice truck. I just wish their systems were a little faster (e.g. doing the computer work), but not the fault of the branch.

Karli J. en

Grado:

This process was a NIGHTMARE! I showed up to get the truck... was prompted by the website.... only to be told that my reservation had expired... and I needed to call Gavin. Well, I called Gavin multiple times leaving messages with NO RETURN PHONE CALL! We had to wait until the location opened up at 12pm to get the truck. I had coordinated with movers to be at the house at 7:30 am that morning... everyone was waiting around because we did not have a truck. Then Uhaul wanted to contact me all afternoon after I got the truck to discuss the situation.... at that point.... I was trying to move now that we had gotten the truck FIVE hours after I had originally rented it. I want a complete refund. Supremely disappointed and will not be using Uhaul moving forward.

Elisa B. en

Grado:

El cliente no dejó un comentario.

Rachel S. en

Grado:

The man working (I think his name is Marvin) was very friendly, flexible, and helped us with all of our questions. We will definitely rent from this location again.

Edana E. en

Grado:

Keep doing what you're doing. I made reservation on the phone and the person was friendly and knowledgeable. I experienced the same friendliness and helpfulness when I arrived to pick up the van. He provided all the information I needed to know about returning the keys if I returned after hours, type of gas to refuel and how to locate the gas tank cap. Location is in a well lit and busy area with lots of available parking to leave my vehicle. Thank you.