Customer Reviews for Bridge Self Storage
(U-Haul Neighborhood Dealer)

80 reviews

2401 Bridge Blvd SW   Albuquerque, NM 87105

(505) 903-5196

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 8 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(505) 903-5196

2401 Bridge Blvd SW
Albuquerque, NM 87105

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 8 am–5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Absolutely nothing we live in old town and we go all the way over to bridge to get it because of the customer service there. The gentleman is amazing and he’s very very helpful. Thank you.

Felicia Duina 
Rating:
5.0

Customer did not leave a comment.

Donna Anness 
Rating:
5.0

I will highly recommend this location whenever I hear that someone is looking at renting a truck. The staff were very professional. Very happy with closing this location.

Joe Herrera 
Rating:
4.0

Quick and efficient. No hitches just info and go!

ANITA EGAN 
Rating:
5.0

Reserving a truck was very fast and easy. Checking in and out was fast and the U-Haul representative was very friendly.

Wanda Magana 
Rating:
3.0

Customer did not leave a comment.

Mary Still 
Rating:
4.0

Customer did not leave a comment.

REBEKAH OJEDA 
Rating:
3.0

It was hard to find and in random neighborhood.

Jessica Hart 
Rating:
5.0

Gas fill ups shouldn't be necessary for 20miles of use.

Marc Mascarenas 
Rating:
5.0

The gentleman who checked in the equipment was great!

frank wright 
Rating:
5.0

Exact time and date available and all coordinate for the information with the agreement, thank you U-haul.

Hector Solano 
Rating:
4.0

Customer did not leave a comment.

Eloy Lucero 
Rating:
5.0

Nothing, it was fast and the gentleman held even though it had closed a Cottle minutes prior. I am grateful

Zan Luna 
Rating:
1.0

They will have you make a deposit and guarantee it back to you and then take you

Anthony Brigantti 
Rating:
3.0

Customer did not leave a comment.

Sabastian Rodriguez 
Rating:
5.0

You need to have pickup trucks available at more locations. I had to drive nearly 20 miles and passed at least five U-Haul locations. None of them had pickup trucks.

Thomas Bozone 
Rating:
5.0

Everything was great. The guy was wonderful and helpful. Keep it up. Good employee..

Marcos Ochoa 
Rating:
5.0

Customer did not leave a comment.

Brian Roybal 
Rating:
1.0

The guy told me to make sure the truck was at same level of gas when I return the truck so I did and the guy in Ames Iowa said it wasn't so had to pay extra....I will never rent from the guy in Albuquerque ever again

Peggy Quillen 
Rating:
5.0

Customer did not leave a comment.

Brian Roybal 
Rating:
5.0

Customer did not leave a comment.

Yadira Cedeno 
Rating:
4.0

Customer did not leave a comment.

MICHAEL RODRIGUEZ 
Rating:
3.0

Customer did not leave a comment.

Chellsey Patterson 
Rating:
5.0

The customer service representative was very thorough, and attentive. Thank you for your great service.

Opal Chavez 
Rating:
4.0

It was easy to order the truck online. It was ready on time at this convenient location. The gentleman in the storage office was very professional and helped me get my driver's license downloaded to U-Haul.

Shelley Baber 
Rating:
5.0

Customer did not leave a comment.

Brianna Taylor 
Rating:
5.0

Best location I have ever been to and great customer service!!! When I need a uhaul again I’ll make sure to come here again !!!

Daniel Ayala 
Rating:
5.0

Customer did not leave a comment.

Oscar Adame 
Rating:
5.0

Customer did not leave a comment.

Zoe Kennedy 
Rating:
5.0

Customer did not leave a comment.

Precious Yazzie 
Rating:
5.0

Customer did not leave a comment.

Barnaby Hazen 
Rating:
5.0

Customer did not leave a comment.

Robert Fuller 
Rating:
5.0

Customer did not leave a comment.

Garien Tatum 
Rating:
5.0

Customer did not leave a comment.

Ralphy Trujillo 
Rating:
3.0

1) The truck was minimally clean. The floorboard could’ve been vacuumed or swept, because there are little particles everywhere. The inside of the truck could’ve been swept better. The windows were a little dirty inside. Bug splats on the windshield on the outside. 2) It would’ve been nice for the staff to make sure my mirrors were set properly to ensure safety, as they were impossible to set myself while sitting in the truck. He did help me, but after I had to call him back to the truck.

Patti LUCERO 
Rating:
5.0

Keep smiling

Roberta Garcia 
Rating:
4.0

Person at the counter was very friendly and helpful..

Thomas McKinney 
Rating:
5.0

Customer did not leave a comment.

cameron Martinez 
Rating:
5.0

Great customer service.

Kristen Restivo 
Rating:
5.0

Customer did not leave a comment.

Brian Loewe 
Rating:
5.0

Drop off was also difficult again the app is not user friendly and it was accepting the milage thankfully the owner at the site was very helpful I do not like the pick up and drop off on the app not easy at all

Jocelyn Bruner 
Rating:
5.0

Customer did not leave a comment.

LORI MELCHIOR 
Rating:
5.0

Friendly and helpful.

John Unekis 
Rating:
5.0

Excellent owner, gave excellent service. Very friendly and good location.

Nannette Harrison 
Rating:
5.0

Customer did not leave a comment.

Michael Avalos 
Rating:
5.0

Easy to deal with, was able to navigate the paperwork quickly, vehicle inspection went very well.

Jason Lynch 
Rating:
5.0

Customer did not leave a comment.

Annabella Flores 
Rating:
5.0

Customer did not leave a comment.

Vernon Stubbs 
Rating:
3.0

Customer did not leave a comment.

Nicole Slone 
Rating:
5.0

Customer did not leave a comment.

anothny pacheco 
Rating:
5.0

Customer did not leave a comment.

Brandon Palmer 
Rating:
5.0

Very excellent

Willis Murray 
Rating:
5.0

This transaction was initiated from the Farmington NM location at K-Mart by Cody who had no trucks available. He was a huge help when we’d been left in the lurch by Budget!! Farmington needs more trucks.

Richard Russell 
Rating:
5.0

Customer did not leave a comment.

Jess Bender 
Rating:
5.0

Customer did not leave a comment.

Carolyn D Benally 
Rating:
4.0

Customer did not leave a comment.

Vanessa Whitaker 
Rating:
5.0

I will use them again when I move into my home in NM

Mary Thompson 
Rating:
3.0

Customer did not leave a comment.

Loretta Williams 
Rating:
3.0

Customer did not leave a comment.

Erika Dunn Romero 
Rating:
5.0

Customer did not leave a comment.

rudy purcella 
Rating:
5.0

Customer did not leave a comment.

Carmen Calderon Maldonado 
Rating:
1.0

Csr I returned pick up to waa rude and not professional at all

margaret martinez 
Rating:
5.0

Customer did not leave a comment.

Jennifer Loya 
Rating:
5.0

Customer did not leave a comment.

ANNABELLA FLORES 
Rating:
3.0

Customer did not leave a comment.

Gerald Clark 
Rating:
5.0

No more cc for pickup trucks

Benjamin Eaglin 
Rating:
4.0

Customer did not leave a comment.

Red Rose Connerty 
Rating:
5.0

Customer did not leave a comment.

Robert Rivera 
Rating:
5.0

Customer did not leave a comment.

Victor Davis 
Rating:
2.0

Clear requirements for payment (needing a major credit card) and more than one person to help with renters. Took forever to check I'm rented pick up.

Jamesha Begay 
Rating:
5.0

Customer did not leave a comment.

Carol DeHaven 
Rating:
5.0

Customer did not leave a comment.

John Burkhard 
Rating:
5.0

Customer did not leave a comment.

Isaiah Rambes 
Rating:
2.0

returning the truck while the office was closed was a challenge. I had to make a long call and have a tech person figure out how to make the location service work to show I returned the truck. Next, there was no drop box for the key and the representative never told us where to put the key. He just said the instructions were in the brochure. We had to call Uhaul again to find out what to do. Finally, the owner's wife arrived back from errands and told us were were supposed to put the key in the truck and lock it.

Jennifer Jung 
Rating:
5.0

Customer did not leave a comment.

Barbara Davis 
Rating:
5.0

Customer did not leave a comment.

Maria Gutierrez 
Rating:
3.0

Trunk in good working condition, however it needed a good wash on the exterior! Other than that I was happy with uhaul attendant! Thank you Gilbert Romero

Gilbert Romero 
Rating:
5.0

The unit was ready for pickup. Had plenty of room; drove nicely from Albuquerque to T or C.

Kelly Peil 
Rating:
3.0

Customer did not leave a comment.

Keith Hymes 
Rating:
4.0

Customer did not leave a comment.

Rodolfo Resendiz-Rivera 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top