Customer Reviews for Bricktown Service Center
(Distribuidor de U-Haul del vecindario)

590 comentarios

1150 Burnt Tavern Rd   Brick, NJ 08724

(732) 206-1020

Horarios de la ubicación

  • Lun. - vie.: 10 a. m. - 5 p. m.
  • Sáb.- dom.: 9 a. m. - 2 p. m.

Servicios en esta ubicación:

Contáctanos

(732) 206-1020

1150 Burnt Tavern Rd
Brick, NJ 08724

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 10 a. m. - 5 p. m.
  • Sáb.- dom.: 9 a. m. - 2 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

gregg L. 
Clasificación:
5.0

El cliente no dejó un comentario.

TREVOR P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shanda B. 
Clasificación:
5.0

Easy peasy

THOMAS T. 
Clasificación:
4.0

don't use ocean auto tech for rental. no key for truck and haul was very pleasant in finding me a replacement

john W. 
Clasificación:
5.0

El cliente no dejó un comentario.

bernardo N. 
Clasificación:
5.0

Nice people

Michael C. 
Clasificación:
1.0

The website does not say to use the app to pick up your truck. It leads you to a link which doesn't work. I was on hold for 30 minutes at 9:30 pm in the cold waiting for help. Finally, I was directed to download the app. After I finally was able to get the keys, the truck needed air in then tire which we had to fill. I am very unsatisfied and will not be using these services again.

Kerryn B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAREN S. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHRISTOPH D. 
Clasificación:
5.0

Excellent service every time. Easy to get to. Very willing to work with customers. Great location

James G. 
Clasificación:
1.0

Have someone who gives a shit, working.

Ojay W. 
Clasificación:
1.0

The mobile checkin did not work properly. I called the support line and there recommendation was to wait an hour and a half until the location opened. And that's what I did. Bad xp.

Nicholas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jorge T. 
Clasificación:
1.0

Our reservation was confirmed to start at 7am with a self-pickup. We were not able to check in to the location for some reason and despite calling customer service multiple times, no one was able to help. We go hung up on several times and ultimately got in touch with no one that could help us. The person who finally did show up, at 9am - two hours later than we were scheduled to pick the truck up - to help us told us " You need to give me a minute" when we tried to explain what had happened. 10 minutes later he finally came to speak with us and basically told us it is what it is, he wasn't willing to talk bout anything in terms of the issues we experiences and told us to call customer service. Our entire timeline was pushed back and we ended up owing more money to people because we were late. I am normally not the type of person who says I will never use a company again but I would rather pay more than ever use this location or a Uhaul truck again - it was that terrible of an experience. Please work with your customer service staff to ensure they are able to help people who need it and have a serious discussion with the person who was working this location that day because he was one of the most unfriendly, unsupportive, unhelpful man I have ever encountered in a setting like this.

William S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce R. 
Clasificación:
2.0

El cliente no dejó un comentario.

CHAHE K. 
Clasificación:
5.0

Great location great people!

Michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

leticia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy P. 
Clasificación:
3.0

El cliente no dejó un comentario.

JOSEPH C. 
Clasificación:
5.0

Tammy was very helpful and very nice

LYNNE M. 
Clasificación:
5.0

Staff were friendly, accommodating, and helpful. Would rent here again.

William R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dillon K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karl B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Baldassare C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Edward K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karin R. 
Clasificación:
1.0

Given wrong info on dropping truck off at different locations and then charged for it. Last time I use uhaul

Robert E. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDY F. 
Clasificación:
1.0

I went to pick up my vehicle for an important job, the truck was not there so I was sent 20 miles away to pick up another 20 foot truck and was told that the uhaul rep made the reservation at 11PM not 11AM so they gave me a 15 foot truck charging me full price even though I was told it would be half price rental and miles then to rub it in further charged me for 3 gallons of gas even though I gassed up at the uhaul facility that I returned the truck to, there is no chance that I will EVER use uhaul again and have everyone that I know the same

LEE M. 
Clasificación:
3.0

El cliente no dejó un comentario.

DAVID L. 
Clasificación:
5.0

...

Stephen G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don W. 
Clasificación:
1.0

Large piece of tire missing down to the belt. Interior tie down strips coming off the sides. Trailer was dirty. Felt unsafe.

Robert B. 
Clasificación:
4.0

Please do a better job cleaning the inside especially the floors. It was not checked as I found a wallet under the seat

robert B. 
Clasificación:
5.0

Used them many times. They are always consistently excellent

William S. 
Clasificación:
4.0

El cliente no dejó un comentario.

DESTINY M. 
Clasificación:
5.0

All was great.

Patrick W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Earl M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dolores D. 
Clasificación:
5.0

I personally wouldn't change anything. Super easy, convenient and clean. I'd use them again, no issues at all.

Samantha L. 
Clasificación:
5.0

Great service! Rented before will rent again!

Denis R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Den T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Richard W. 
Clasificación:
3.0

I booked the rental for 9:00AM, but the uhaul employee doesn't arrive, at least on 10/4/21 until 10:00AM. Fortunately the gas station guys found me a hand-truck which was not in the truck--also, remote check-in took 45 minutes--about 30 minutes too long to make a phone call!

Robert W. 
Clasificación:
5.0

Open earlier in the morning

Dennis C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis V. 
Clasificación:
5.0

El cliente no dejó un comentario.

PETER V. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVIDWAYNE T. 
Clasificación:
5.0

Nothing. Quick service by nice people.

Michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcelino R. 
Clasificación:
5.0

Rental folks were just great. In and out quickly!

Michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

joseph R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Koren W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Nancy E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher J. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fred H. 
Clasificación:
5.0

Booked on line. When I went to use the app at the location to gain access to rental, it showed I was not approved yet. It tock quite some time before approval came through as I was finally told to send a selfie. Never had this kind of delay with past rentals.

Vincent S. 
Clasificación:
1.0

Poor cell service. No Wifi. Location barcode did not work. App kept timing out. Took over 1 hour to get my truck

Judah S. 
Clasificación:
5.0

Employee at location was very helpful

Nicholas M. 
Clasificación:
1.0

This place was not professional at all..guy that was there complained to me the whole time I was waiting for him to help,he didnt go over the truck with me,just handed key over and said see ya..never gave me a receipt so if I got pulled over I had nothing..total mess there,go to another location

ben S. 
Clasificación:
4.0

Extraordinario servicio al cliente

VALERIE B. 
Clasificación:
4.0

More parking

RICHARD W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank M. 
Clasificación:
5.0

Thanks for the service!

Christopher S. 
Clasificación:
2.0

I would never go there again.

Jim F. 
Clasificación:
5.0

Nothing. Staff was friendly and professional

JOHN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Evelyn K. 
Clasificación:
3.0

El cliente no dejó un comentario.

John R. 
Clasificación:
3.0

The location was fine but the female staff member who assisted me on the phone was probably the rudest person I've ever dealt with.

Joseph L. 
Clasificación:
3.0

Don't rent from UHAUL. This was NOT the location I made a "reservation" at. It took 3 hours to pick up and bring the trailer to my house. My original "reservation" would have taken 30 minutes with hook-up time included. UHAUL doesn't make reservations. Apparently it is a REQUEST and if I knew that, I would have gone with another company that would not change locations on me 20 hours before pick up.

amanda L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew C. 
Clasificación:
1.0

The interior had coffee spilled all over it. And the vehicle didn't have all the equipment that was reserved.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

reuven P. 
Clasificación:
4.0

Overall I would not recommend Uhaul. My original reservation was in Howell but received a call that they double booked my reservation for a 26 foot truck. I had to scramble to find another location that was much further away

Brett L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Isiash R. 
Clasificación:
5.0

Nothing dealing with Brett Pearce was excellent,very professional and courteous.

Mike M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONNA D. 
Clasificación:
1.0

Overcharged for mileage. I was told Friday and Saturday rentals are $1.99 per mile and Sunday rentals were $.99 per mile. I was charged $1.99 per mile for Sunday. An overcharge of almost $100.00. This needs to be corrected. I contacted my credit card company and I will file a complaint if it's not adjusted. Poor customer service. I will never recommend this company or this facility.

Gayle V. 
Clasificación:
4.0

The fuel tank is a bit too big and it costs alot for fuel. But the overall experience was good. No major complaints.

avril M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Art M. 
Clasificación:
5.0

Great experience, smooth transaction!

Naeem W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Isiash R. 
Clasificación:
4.0

El cliente no dejó un comentario.

aimee L. 
Clasificación:
5.0

Great people

SHERIDAN Q. 
Clasificación:
3.0

El cliente no dejó un comentario.

Larry G. 
Clasificación:
4.0

N/C

Ryan M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Burton M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Colleen R. 
Clasificación:
4.0

El cliente no dejó un comentario.

KATHLEEN M. 
No se han enviado comentarios para esta ubicación.

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