El cliente no dejó un comentario.Earl M.
Customer Reviews for Bricktown Service Center
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Dolores D.
I personally wouldn't change anything. Super easy, convenient and clean. I'd use them again, no issues at all.Samantha L.
Great service! Rented before will rent again!Denis R.
El cliente no dejó un comentario.Den T.
El cliente no dejó un comentario.Richard W.
I booked the rental for 9:00AM, but the uhaul employee doesn't arrive, at least on 10/4/21 until 10:00AM. Fortunately the gas station guys found me a hand-truck which was not in the truck--also, remote check-in took 45 minutes--about 30 minutes too long to make a phone call!Robert W.
Open earlier in the morningDennis C.
El cliente no dejó un comentario.Dennis V.
El cliente no dejó un comentario.PETER V.
El cliente no dejó un comentario.DAVIDWAYNE T.
Nothing. Quick service by nice people.Michael C.
El cliente no dejó un comentario.Marcelino R.
Rental folks were just great. In and out quickly!Michael C.
El cliente no dejó un comentario.joseph R.
El cliente no dejó un comentario.Koren W.
El cliente no dejó un comentario.Nancy E.
El cliente no dejó un comentario.Christopher J.
El cliente no dejó un comentario.michael N.
El cliente no dejó un comentario.Fred H.
Booked on line. When I went to use the app at the location to gain access to rental, it showed I was not approved yet. It tock quite some time before approval came through as I was finally told to send a selfie. Never had this kind of delay with past rentals.Vincent S.
Poor cell service. No Wifi. Location barcode did not work. App kept timing out. Took over 1 hour to get my truckJudah S.
Employee at location was very helpfulNicholas M.
This place was not professional at all..guy that was there complained to me the whole time I was waiting for him to help,he didnt go over the truck with me,just handed key over and said see ya..never gave me a receipt so if I got pulled over I had nothing..total mess there,go to another locationben S.
Extraordinario servicio al clienteVALERIE B.
More parkingRICHARD W.
El cliente no dejó un comentario.Michael M.
El cliente no dejó un comentario.Christine F.
El cliente no dejó un comentario.Frank M.
Thanks for the service!Christopher S.
I would never go there again.Jim F.
Nothing. Staff was friendly and professionalJOHN T.
El cliente no dejó un comentario.Chris H.
El cliente no dejó un comentario.Brian F.
El cliente no dejó un comentario.Evelyn K.
El cliente no dejó un comentario.John R.
The location was fine but the female staff member who assisted me on the phone was probably the rudest person I've ever dealt with.Joseph L.
Don't rent from UHAUL. This was NOT the location I made a "reservation" at. It took 3 hours to pick up and bring the trailer to my house. My original "reservation" would have taken 30 minutes with hook-up time included. UHAUL doesn't make reservations. Apparently it is a REQUEST and if I knew that, I would have gone with another company that would not change locations on me 20 hours before pick up.amanda L.
El cliente no dejó un comentario.Eric S.
El cliente no dejó un comentario.Matthew C.
The interior had coffee spilled all over it. And the vehicle didn't have all the equipment that was reserved.Michael M.
El cliente no dejó un comentario.reuven P.
Overall I would not recommend Uhaul. My original reservation was in Howell but received a call that they double booked my reservation for a 26 foot truck. I had to scramble to find another location that was much further awayBrett L.
El cliente no dejó un comentario.Isiash R.
Nothing dealing with Brett Pearce was excellent,very professional and courteous.Mike M.
El cliente no dejó un comentario.DONNA D.
Overcharged for mileage. I was told Friday and Saturday rentals are $1.99 per mile and Sunday rentals were $.99 per mile. I was charged $1.99 per mile for Sunday. An overcharge of almost $100.00. This needs to be corrected. I contacted my credit card company and I will file a complaint if it's not adjusted. Poor customer service. I will never recommend this company or this facility.Gayle V.
The fuel tank is a bit too big and it costs alot for fuel. But the overall experience was good. No major complaints.avril M.
El cliente no dejó un comentario.Art M.
Great experience, smooth transaction!Naeem W.
El cliente no dejó un comentario.Isiash R.
El cliente no dejó un comentario.aimee L.
Great peopleSHERIDAN Q.
El cliente no dejó un comentario.Larry G.
El cliente no dejó un comentario.Burton M.
El cliente no dejó un comentario.Colleen R.
El cliente no dejó un comentario.KATHLEEN M.
Was told I could drop off truck after hours; then was charged $20 for â€œafter hours drop off feeâ€ the guy was not up front about this additional charge at all. Also the trucks alignment seemed to be off and to constantly over steer to keep the truck driving straight.Brian L.
Fix the air conditioners in the trucksMadaishiah R.
El cliente no dejó un comentario.CHRIS S.
Guy lied and said the blinkers were working â€" they weren't. Before I left my house with the trailer I checked again and they were just flashing like hazards on both sides. Also never gave me the furniture pads that I paid for. Uhaul themselves, at 6:48pm the night before I was supposed to pick up the trailer, called and left a message saying it wouldn't be there and moved my pickup location way out of the way + pushed back my pickup time an hour which was massively inconvenient.William L.
No improvements needed, this location has very friendly ,prompt professional service.Shquanda S.
El cliente no dejó un comentario.Russell H.
El cliente no dejó un comentario.PAUL P.
Very jolly fellow there.CHRIS S.
El cliente no dejó un comentario.Mary Ellen T.
El cliente no dejó un comentario.Awilda Q.
El cliente no dejó un comentario.MaryEllen T.
El cliente no dejó un comentario.Rocio Lila A.
The lot where the truck was is difficult to navigate coming and going.Joseph M.
El cliente no dejó un comentario.Fred R.
I filled the truck up with gas to the mark where I got it.(I do have pictures) only used truck less than 80 miles and was charged 36$ for refueling. So I see how you make money never again and Nineveh got a call back from your agentNeil P.
El cliente no dejó un comentario.RAFAEL A.
this truck was dropped of at 8:30 pm after renting from Rheils towing in Pennsville, NJ at 5:30. We drove to 465 churchtown rd pennsville, nj and drove to 319 KElly AVe Brick, NJ 08724 which is a total of 96.10 miles, I am being charged for over 1100 miles... I am furious.... and I am not paying it. This entire rental process was very incompetent and unprofessional. I want to be contacted by an executive from your company to rectify this situation. 732-232-1447Joseph E.
El cliente no dejó un comentario.JASON Z.
I'm very disappointed in UHaul because of the mobile app so I would not recommend UHaul. The issue had nothing to do with this location. Truck blocked in. No one available on the Live Chat to help. App locked up in an error. A half hour later, the guy at this location started early to help me get on the road.JAMES L.
Outstanding experience with this rental. ez reservation, site made pick up and setup process simple for the customer, equipment was in excellent condition and trouble free. The customer service operations at this site should be a model for Corp training.JOSEPH K.
El cliente no dejó un comentario.Chaim S.
El cliente no dejó un comentario.Margaret W.
El cliente no dejó un comentario.fred V.
Equipment was not available and I was not notified. I was on hold for customer service for over 45 mins. Overall very poor experience with uhaulDonna C.
Absolutely nothing! Excellent service!Ozzie S.
El cliente no dejó un comentario.JOHN G.
El cliente no dejó un comentario.Martin L.
El cliente no dejó un comentario.CJ T.
El cliente no dejó un comentario.John M.
Felt like the truck was falling apart if I went over 40 mph and the check engine light was on since I got itMichael M.
El cliente no dejó un comentario.Timothy H.
El cliente no dejó un comentario.Maria S.
El cliente no dejó un comentario.Robert V.
Friendly, knowledgeable, courteous experience. Would definitely recommend this location to others. Very fast service.Albert G.
El cliente no dejó un comentario.RUBEN R.
El cliente no dejó un comentario.Rafael M.
El cliente no dejó un comentario.Rafael M.
The staff was extremely helpful and pleasant! Would recommend them to anyone needing to rent a Uhaul!Laura B.
El cliente no dejó un comentario.Anthony M.
Have a representative available before 10am.Jeziel M.
Checkin/out was easy. They were efficient in hooking up the trailer and testing that blinkers and brakes worked correctlyLYNETTE M.
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