Customer Reviews for Bricktown Service Center
(Distribuidor de U-Haul del vecindario)

495 comentarios

1150 Burnt Tavern Rd   Brick, NJ 08724

(732) 206-1020

Horarios de la ubicación

  • Lun. - vie.: 10 a. m. - 5 p. m.
  • Sáb.- dom.: 9 a. m. - 2 p. m.

Servicios en esta ubicación:

Contáctanos

(732) 206-1020

1150 Burnt Tavern Rd
Brick, NJ 08724

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 10 a. m. - 5 p. m.
  • Sáb.- dom.: 9 a. m. - 2 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
3.0

El cliente no dejó un comentario.

Larry G. 
Clasificación:
4.0

N/C

Ryan M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Burton M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Colleen R. 
Clasificación:
4.0

El cliente no dejó un comentario.

KATHLEEN M. 
Clasificación:
3.0

Was told I could drop off truck after hours; then was charged $20 for “after hours drop off fee” the guy was not up front about this additional charge at all. Also the trucks alignment seemed to be off and to constantly over steer to keep the truck driving straight.

Brian L. 
Clasificación:
1.0

Fix the air conditioners in the trucks

Madaishiah R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRIS S. 
Clasificación:
2.0

Guy lied and said the blinkers were working â€" they weren't. Before I left my house with the trailer I checked again and they were just flashing like hazards on both sides. Also never gave me the furniture pads that I paid for. Uhaul themselves, at 6:48pm the night before I was supposed to pick up the trailer, called and left a message saying it wouldn't be there and moved my pickup location way out of the way + pushed back my pickup time an hour which was massively inconvenient.

William L. 
Clasificación:
5.0

No improvements needed, this location has very friendly ,prompt professional service.

Shquanda S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Russell H. 
Clasificación:
4.0

El cliente no dejó un comentario.

PAUL P. 
Clasificación:
5.0

Very jolly fellow there.

CHRIS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary Ellen T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Awilda Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

MaryEllen T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rocio Lila A. 
Clasificación:
5.0

The lot where the truck was is difficult to navigate coming and going.

Joseph M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fred R. 
Clasificación:
2.0

I filled the truck up with gas to the mark where I got it.(I do have pictures) only used truck less than 80 miles and was charged 36$ for refueling. So I see how you make money never again and Nineveh got a call back from your agent

Neil P. 
Clasificación:
3.0

El cliente no dejó un comentario.

RAFAEL A. 
Clasificación:
1.0

this truck was dropped of at 8:30 pm after renting from Rheils towing in Pennsville, NJ at 5:30. We drove to 465 churchtown rd pennsville, nj and drove to 319 KElly AVe Brick, NJ 08724 which is a total of 96.10 miles, I am being charged for over 1100 miles... I am furious.... and I am not paying it. This entire rental process was very incompetent and unprofessional. I want to be contacted by an executive from your company to rectify this situation. 732-232-1447

Joseph E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON Z. 
Clasificación:
3.0

I'm very disappointed in UHaul because of the mobile app so I would not recommend UHaul. The issue had nothing to do with this location. Truck blocked in. No one available on the Live Chat to help. App locked up in an error. A half hour later, the guy at this location started early to help me get on the road.

JAMES L. 
Clasificación:
5.0

Outstanding experience with this rental. ez reservation, site made pick up and setup process simple for the customer, equipment was in excellent condition and trouble free. The customer service operations at this site should be a model for Corp training.

JOSEPH K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chaim S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Margaret W. 
Clasificación:
5.0

El cliente no dejó un comentario.

fred V. 
Clasificación:
2.0

Equipment was not available and I was not notified. I was on hold for customer service for over 45 mins. Overall very poor experience with uhaul

Donna C. 
Clasificación:
5.0

Absolutely nothing! Excellent service!

Ozzie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Martin L. 
Clasificación:
3.0

El cliente no dejó un comentario.

CJ T. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
3.0

Felt like the truck was falling apart if I went over 40 mph and the check engine light was on since I got it

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy H. 
Clasificación:
5.0

Nada

Arthur O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert V. 
Clasificación:
5.0

Friendly, knowledgeable, courteous experience. Would definitely recommend this location to others. Very fast service.

Albert G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RUBEN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rafael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rafael M. 
Clasificación:
5.0

The staff was extremely helpful and pleasant! Would recommend them to anyone needing to rent a Uhaul!

Laura B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony M. 
Clasificación:
4.0

Have a representative available before 10am.

Jeziel M. 
Clasificación:
5.0

Checkin/out was easy. They were efficient in hooking up the trailer and testing that blinkers and brakes worked correctly

LYNETTE M. 
Clasificación:
3.0

I submitted the maintenance issues upon drop-off. Other than some mechanical issues that did not impede our ability to use the truck for our needs we were satisfied with the whole process.

Elizabeth J. 
Clasificación:
5.0

Service was great. No issues

stanley S. 
Clasificación:
5.0

The woman who helped me was amazing and helpful!!

Gwen B. 
Clasificación:
3.0

Make it easier for mobile returning vehicles. Your site would not register that I was at my location. It also wasn't allowing me to scan the barcode which was frustrating because no Uhaul workers were there

Joseph S. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN M. 
Clasificación:
5.0

Best location in the area for all your rental needs!...

George P. 
Clasificación:
5.0

Everything was very easy and had no issues will 100% use again.

Brian V. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

James P. 
Clasificación:
4.0

El cliente no dejó un comentario.

ALDO Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES D. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jony I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lois W. 
Clasificación:
5.0

Everything good

MARGARET F. 
Clasificación:
5.0

I can honestly say I can't think of anything you could do to improve what you already do. It is the only place we go when we need a U-Haul. The staff is wonderful and friendly, and we did recommend this location to our friends and family when they needed a U-Haul truck. Thank you very much for making something is difficult as moving so easy to get a truck.

kevin C. 
Clasificación:
5.0

In the past, I have rented a cargo van for so called in town usage from Home Depot. The U Haul experience proved much more convenient. Very pleased and will go to U Haul next time as well

Eric S. 
Clasificación:
5.0

the customer service was amazing. thank you for being kind and so helpful.

MICHAEL B. 
Clasificación:
2.0

El cliente no dejó un comentario.

Michael R. 
Clasificación:
4.0

When I opened cargo door to take photo at return, as required by UHaul, door would not close! Attendant had to assist and together we barely were able to close the cargo door. WTF!?

Andrew L. 
Clasificación:
3.0

El cliente no dejó un comentario.

DONNA P. 
Clasificación:
3.0

I left my hand truck in the Cargo van I rented , when I called it was gone . Very upset over this n the fact no one has taken any action to do anything about it . I like the people there that's why I go back , still I'm very annoyed about this .

DONNA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOROTHY M. 
Clasificación:
5.0

Stay the same.Everything went well.

Alfred R. 
Clasificación:
2.0

The trailer had a 5 way connector instead of a 7 way connector to fit my truck which was fine. The guy tells me I can get one there for $25 or I can't take the trailer. I previously bought one at a different uhaul location for $16 but it was on my other truck. So I get this adapter for $25 so that I can get the trailer, and when I brought the trailer back he took the connector and told me that it was $25 to RENT the adapter. That's not what I was originally told, and I wouldn't have rented the adapter for $25 when the trailer itself was only $25. So now I was charged $55 to rent a a trailer and the adapter was taken back. I will not use this location again and I will advise everyone I know not to use this location. Complete rip off and I'm contemplating disputing the charges with my bank

Francesco L. 
Clasificación:
5.0

Awesome group of people who were helpful through the whole process. Couldn't have asked for better service.

Paul M. 
Clasificación:
1.0

Lock on the original location was frozen had to go 10 miles to the next one. I was given a 50 dollar rebate but it never went through, and there are mystery charges on my debit card totalling 141 dollars in addition to the 159 agreed upon amount. I will never recommend this rental company to any person ever.

ADAM P. 
Clasificación:
5.0

GET EQUIPMENT OUT OF FLORIDA & TEXAS ! GET OVER THE PAST LOSS OF SHIPPING BY RAIL ! LOAD UP EQUIPMENT & OVER INSURE BOX CARS ON NS OR CSX ! TROPICANA ORSNGE JUICE RUNS DAILY TRAIN FROM SOTH FLORIDA TO JERSEY CITY - DIRECT CSX GET US BACK TO NORMAL IN REGARDS TO AVAILABLE EQUIPMENT IN THE OTHER 46 STATES !

EDWARD W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELE S. 
Clasificación:
5.0

Tammy was very helpful & courteous Great experience

John T. 
Clasificación:
5.0

Keep up the good work! The girls & booking were Excellent in Brick location!!

MICHAEL D. 
Clasificación:
5.0

Easy and efficient... Staff friendly and very helpful

GREGORY M. 
Clasificación:
1.0

quoted 27.00 to use for the day, hit with a 135.00 bill to use for one day with other extras ? nothing was told to me about mileage ? why ?

Greg P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert V. 
Clasificación:
4.0

Service the vehicle more often. The truck sounded horrible. And felt like it was not shifting gears properly

Thomas F. 
Clasificación:
5.0

El cliente no dejó un comentario.

kurt M. 
Clasificación:
5.0

Great vlvehicle great team

Kenneth D. 
Clasificación:
5.0

Everything was great

Michael C. 
Clasificación:
4.0

Everything was fine.

STEPHEN W. 
Clasificación:
5.0

I've rented from this location many times and I've always been pleased. Brett is knowledgeable, helpful and efficient. I literally only went 5 miles overall but, the truck was running very poorly. Had I needed to go further I would have brought the truck right back for a different truck. Otherwise, like I said, always pleased with this location.

Mary C. 
Clasificación:
5.0

Very helpful

KEVIN D. 
Clasificación:
4.0

The tire warning light was lit, but I was advised that there were no sensors in the front tires; and the transmission shifting could have been smoother, but over all the on boarding experience was seamless and return was efficient.

James W. 
Clasificación:
5.0

Excellent customer service and a good experience.

Dorothy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bernard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark K. 
Clasificación:
5.0

Nothing. Place was great and helpful. Quick in and out

Michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph P. 
Clasificación:
5.0

The woman at the front desk was helpful, efficient, and answered any questions I had. I would use this location to rent a vehicle again.

LOUIS D. 
Clasificación:
5.0

check-in could have gone smoother. The customer before us did not do the 'homework' we therefore sat and waited to check-in.

Mary Ann C. 
Clasificación:
5.0

All good, keep doing what your currently doing. ¡Gracias!

Arnold A. 
No se han enviado comentarios para esta ubicación.

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