Nice clean location. Only drawback that I had an issue with would be that on uhauls website it states that location is a 24 hour drop off location is to why I choose to return equipment at. When I arrived at said location on a sunday night at 7pm. The drop off location was behind a locked gate. I would have thought maybe they should post the code to the gate on my contract knowing I would be dropping off there. Luckily someone was leaving the location and I was able to drive in after them before the gate closed and locked. Was there parked trying to call uhauls 800# looking for help also.
RANDALL S
Customer Reviews for Brest Bay Marina and Resort
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very nice lady. Struggled with the computer, unfamiliar with equipment. I know they just started but may need some additional training.
Kelly Ga 1/2 hour away was the closest 10 foot truck in NW OHIO,SE MICHIGAN when I got to Normal, ILL they had 7 at the one location.
James FCondition of driveway was extremely muddy and full of potholes. I felt compelled to assist the female attendant to lift the heavy tongue of the trailer onto the hitch.
JOHN RYou fix your system. So that it accepts Michigans demographic information format that is on the QR code.
Jason H