Customer Reviews for Breinas Food Mart
(U-Haul Neighborhood Dealer)

20 reviews

4408 Chapel Grove Rd   Gastonia, NC 28052

(704) 861-8590

Location Hours

  • Mon-Sat: 7 am - 9 pm
  • Sun: 8 am - 9 pm

Services at this Location:

Contact Us

(704) 861-8590

4408 Chapel Grove Rd
Gastonia, NC 28052

Services at this Location:

Location Hours

  • Mon-Sat: 7 am - 9 pm
  • Sun: 8 am - 9 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

This location was easy to find and return the trailer.

SCHADWICH M. 
Rating:
1.0

The pickup location owner was wanting to charge me almost three times what I was quoted, he told me one price to charge me and then turned around told his cashier another price to charge me, the cashier said if the owner said one thing and told me something else just call uhaul and find out what I'm supposed to charge so I did and I showed the email to the cashier and the cashier was very nice and said that is what I'm charging then two days plus tax.

Andi M. 
Rating:
5.0

Very good service thank you very much

MARTHA N. 
Rating:
5.0

Customer did not leave a comment.

Ricco M. 
Rating:
5.0

Customer did not leave a comment.

Ricco M. 
Rating:
1.0

First off the guy never even applied that we left with the vehicle, get to South Dakota and got harassed being told the vehicle was reported stolen because of the stores mishap. I almost went to jail after spending 1200$ on a truck that was reported stolen. If I wouldn't have saved my PayPal confirmation I would have went to jail after giving uhaul 1200$. I will not recomend anyone to go to uhaul at brianas at all.

Phillip M. 
Rating:
5.0

Customer did not leave a comment.

melissa B. 
Rating:
1.0

The clerk literally expressed his disdain for having uhaul trucks immediately. HE checked me in late, despite my prompt arrival. The location is at a gas station. I literally filled out at the location's gas station and STILL got charged for gas. I inquired as to the charges and he told me he couldn't help and hung up the phone on me.

PAUL C. 
Rating:
2.0

First off I had to wait 25 minutes to get the truck, this is a store and he kept taking other customers ahead of me even though I was waiting. The guy told me that the same truck was reserved for two different people but since I got there first I could have it. When I was finally able to get the truck it had a car hauler attached and the guy working did not know how to unhook it. Of course it was raining so I had to go out the rain and unhook the car hauler, but he did open the door and ask if I was ok.

Anderson R. 
Rating:
2.0

Clerk had no clue about the uhaul rentals and spent too much time getting checked out.

Marty M. 
Rating:
4.0

Customer did not leave a comment.

Melissa K. 
Rating:
4.0

I wish your company was more respectful of the customers time and money. This lady was professional. Not everyone in your company is. You abuse your situation, where you know you are the most popular business for moving and can treat customers as you please. Without thinking that most of us, customers, are going through a change and that in itself is traumatic. Instead of behaving like bullies and laughing at the customers, you ought to be kinder and respectful. Sometimes I feel as if you went to a prison and did your hiring. Don't you have Human Resources, or a inspector that could check on your awful service? And what about those disgusting locations, where I think I am not going to make it alive? With the prices you charge you should be able to provide a clean and professional service, in EVERY location!!

NANCY G. 
Rating:
3.0

Customer did not leave a comment.

Kissah D. 
Rating:
4.0

Customer did not leave a comment.

Christopher B. 
Rating:
5.0

Customer did not leave a comment.

Eric R. 
Rating:
2.0

Know how to fill out the paperwork

timothy J. 
Rating:
4.0

Customer did not leave a comment.

Maria A. 
Rating:
3.0

Customer did not leave a comment.

Tina S. 
Rating:
5.0

Customer did not leave a comment.

JOHN S. 
Rating:
4.0

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