Customer Reviews for Breinas Food Mart
(U-Haul Neighborhood Dealer)

59 comentarios

4408 Chapel Grove Rd   Gastonia, NC 28052

(704) 861-8590

Horario

  • Mon–Sat
    7 a. m. - 9 p. m.
  • Domingo
    8 a. m. - 9 p. m.
Horario especial
  • 4/3/2023 - 4/8/2023: cerrado

Servicios en esta ubicación:

Contáctanos

(704) 861-8590

4408 Chapel Grove Rd
Gastonia, NC 28052

Servicios en esta ubicación:

Horario

  • Mon–Sat
    7 a. m. - 9 p. m.
  • Domingo
    8 a. m. - 9 p. m.
Horario especial
  • 4/3/2023 - 4/8/2023: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
2.0

Made me pick up the truck in a different location 7 more miles away, and when I got there no appliance dolly was with my reservation and the truck was almost empty in the gas tank.

Donald J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Wanda L. 
Clasificación:
1.0

My pickup was transfered here last minute. The person in charge of the UHaul operation wasn't on location, so I had to give them all the information I had already filled out over the phone, which made it near impossible to understand them. Took 15min just to get them on the phone to start the process, wasn't even able to get on the road until an hour later.

Joseph H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas M. 
Clasificación:
2.0

The store owners had to be called to set up and settle the transaction. I stared out online and the U-Haul representative sent me to a place that was not even omen on the day I needed the truck and I had to place more calls to find a source. I will use another rental truck company in the future.

Dwight F. 
Clasificación:
1.0

I had a chain hanging and not secured properly I found out when I re-rented it at drop off at Ozark, AR. I also had to go to a TSC store for the part they didn't have for sale for my hitch.

Eileen D. 
Clasificación:
3.0

El cliente no dejó un comentario.

NICOLE W. 
Clasificación:
1.0

Nothing about this place is professional. Don't rent from here if you can help it. I wouldn't patronize this business at all.

Eric P. 
Clasificación:
4.0

make your app more user friendly to the rep

carl E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniqua S. 
Clasificación:
1.0

The truck we got had issues after only going 2 and a half miles up the road!!! 2 check engines lights came on and an alarm was going off and truck wouldn't go. Had to call roadside service and they said nothing was wrong after waiting an hour on them. The truck done the same thing 5 more times before I made it back to drop it off cause we couldn't use it!!!!! U-Haul would not give me but $50 back out of $214 and I drove it less than 20 miles and never go to haul anything!!!!

Dana A. 
Clasificación:
5.0

El cliente no dejó un comentario.

William W. 
Clasificación:
1.0

No one was there to help disconnect the trailer

John D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sepulveda E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Darlene C. 
Clasificación:
5.0

nothing as of this point

albert C. 
Clasificación:
2.0

Have the truck pulled out and ready available

benita F. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHEILA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard M. 
Clasificación:
3.0

El cliente no dejó un comentario.

LUTHER A. 
Clasificación:
3.0

Do a better job cleaning the windshield.

Glenn O. 
Clasificación:
2.0

no wifi and website for uhaul was a trainwreck

Valerie B. 
Clasificación:
4.0

Floor and dashboard was dirty

Luis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jay F. 
Clasificación:
1.0

Ummm.....everything.completly under stocked.the trailer wasn't the adjustable ball lock.had to make 2 extra trips.300 miles.2 different trucks,then had to go to the store and buy a ball that would fit.already past my time limit then had to drive another 100 mile round trip to return it by 9pm.comple waste of a day and $200ish dollars of fuel and $50 for a ball that would fit because there were none at this location.the wiring harness dosent fit anything other than a uhaul truck and that's a safety hazard on you're part.very dangerous.ill probably never use your services again.i spent to much time and money today.

Tim T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Wayne T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher B. 
Clasificación:
5.0

the only problem I had with the rental was that when I took the truck it only had 1/4 tank of gas. When I got back, I was charged an additional $52.00 for extra gas. The claim was that there was a 1/2 a tank when I took it. I really don't think that is ethically fair to not indicate on the rental that the gad needed to be checked and returned as taken. I wanted to simply take it to the pump and put extra gas into it but was not allowed. What I was charged for was a re-fuel of $52.00. Not Fair! It would be honestly fair of U-Haul to refund my $52. 00.. Pleaser let me know you decision. You have my credit card information, to credit me back . Thank You Kindly LeRoy Grismer 704-975-7156

leroy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heber P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ruby D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Carlos R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Richard W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Amber F. 
Clasificación:
1.0

The gas tank was completely empty, no dolly available, cashier was not knowledgeable about anything when questions were being asked. Also, I was charged an extra 66.60 for gas in addition to the $90.00 I had to put in.

Shatina S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory K. 
Clasificación:
1.0

El cliente no dejó un comentario.

Monique L. 
Clasificación:
5.0

I won't say it was clean. It wasn't dirty either. The truck was just okay. It drove pretty hard, but maybe that is how they run.

TERRAMEKA W. 
Clasificación:
5.0

This location was easy to find and return the trailer.

SCHADWICH M. 
Clasificación:
1.0

The pickup location owner was wanting to charge me almost three times what I was quoted, he told me one price to charge me and then turned around told his cashier another price to charge me, the cashier said if the owner said one thing and told me something else just call uhaul and find out what I'm supposed to charge so I did and I showed the email to the cashier and the cashier was very nice and said that is what I'm charging then two days plus tax.

Andi M. 
Clasificación:
5.0

Very good service thank you very much

MARTHA N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ricco M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ricco M. 
Clasificación:
1.0

First off the guy never even applied that we left with the vehicle, get to South Dakota and got harassed being told the vehicle was reported stolen because of the stores mishap. I almost went to jail after spending 1200$ on a truck that was reported stolen. If I wouldn't have saved my PayPal confirmation I would have went to jail after giving uhaul 1200$. I will not recomend anyone to go to uhaul at brianas at all.

Phillip M. 
Clasificación:
5.0

El cliente no dejó un comentario.

melissa B. 
Clasificación:
1.0

The clerk literally expressed his disdain for having uhaul trucks immediately. HE checked me in late, despite my prompt arrival. The location is at a gas station. I literally filled out at the location's gas station and STILL got charged for gas. I inquired as to the charges and he told me he couldn't help and hung up the phone on me.

PAUL C. 
Clasificación:
2.0

First off I had to wait 25 minutes to get the truck, this is a store and he kept taking other customers ahead of me even though I was waiting. The guy told me that the same truck was reserved for two different people but since I got there first I could have it. When I was finally able to get the truck it had a car hauler attached and the guy working did not know how to unhook it. Of course it was raining so I had to go out the rain and unhook the car hauler, but he did open the door and ask if I was ok.

Anderson R. 
Clasificación:
2.0

Clerk had no clue about the uhaul rentals and spent too much time getting checked out.

Marty M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Melissa K. 
Clasificación:
4.0

I wish your company was more respectful of the customers time and money. This lady was professional. Not everyone in your company is. You abuse your situation, where you know you are the most popular business for moving and can treat customers as you please. Without thinking that most of us, customers, are going through a change and that in itself is traumatic. Instead of behaving like bullies and laughing at the customers, you ought to be kinder and respectful. Sometimes I feel as if you went to a prison and did your hiring. Don't you have Human Resources, or a inspector that could check on your awful service? And what about those disgusting locations, where I think I am not going to make it alive? With the prices you charge you should be able to provide a clean and professional service, in EVERY location!!

NANCY G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kissah D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric R. 
Clasificación:
2.0

Know how to fill out the paperwork

timothy J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Maria A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tina S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN S. 
Clasificación:
4.0

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