N/C
David R.
Customer Reviews for Brakes Unlimited
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Late night drop off. Did not see the location. Did speak with a gentleman the next day looking for a pick-up. He was helpful in directing me to the proper location. Greatly Appreciated
Tara A.They were awesome but I did have trouble with your checking In the drop off with you website it would not let me check in threw online but at breaks unlimited they we're very helpful
kiven I.Transmission had some hesitation...without even a load. I noticed it right after I picked up the truck, before we loaded it to move. Also, I am used to renting the minivans, which are alot more modern. That being said, I was surprised at how banged up this bigger truck was. I did, however, really like the retractable ramp...that was useful. And the customer service I experienced over the phone was above-and-beyomd eccellent. Thank you, UHaul!
KRISTEN H.Friendly and Fast Service
Elias R.Everything was great
SCOTT S.They sent me out with a wheel harness missing
Wilbert L.The owner rocks!
Christopher M.Grate people very help full. They also work on cars its called BRAKES UNLIMITED. I had my radiator done there very good job.
David C.Very fast, friendly service. Thank you.
Ryan O.Great help!
Matthew B.The frame on the trailer I rented was rusted and it cracked on both side of the rusted frame. I did not know how bad it was when I rented the trailer. I drove 1100 miles and luckily, the frame broke within a block of my house. If this had happened on the freeway, it is possible I would not be writing this review, but instead someone would be writing my obituary. Make sure to check the frame of the trailer you are renting for rust and other issues. Your life could depend upon it.
Ralph S.Ninguno
Anthony M.I had a fantastic experience renting my u-haul. I also found out that I could also have my car serviced as well. The person was very friendly and informative.
David C.Outstanding customer service!
Jess B.Very nice person
JAMES H.Listen and provide all information in the quote. Have patience and good customer service. Be up front with customers.
Larry S.Is good for me
Maria B.Really nice and helpful.
Horeb M.It took me an hour to get the online to give me a code to unlock the box; this made me hour later & which made me an hour late & then I was charged for that extra time. Not happy about this and may try some thing different if I need a truck to move anything again!
Melissa S.The guy was very rude. Would not even try to work with me.
William P.Very helpful and kind.
Loretta W.Was disappointed that I could not get a bigger truck that I had reserved at this location and had to settle for a smaller truck which made moving a bit more difficult.
Judy A.I had to drive over 30 miles into the ghetto to drop trailer off at a closed location. It's not ideal because you don't know if the trailer will actually be taken care of by the personnel or stolen.
James F.Make sure all appliances are ready to go by pick up
Cameron Z.This location was spot on with the reservation. The original location got what I reserved wrong and transferred it to another location. When I got to that location, I was informed that the location had been moved again and still had the reservation wrong. The final location, which was Brakes Unlimited, was hassle free. He helped attached the trailer and and tested the lights. Dropping off was easy as well. I will be doing business with this location again.
brenda N.Great customer service, very friendly.
Adrian G.The Shop is a little out of the way place could not ask for better service. I will definitely go there for all my u-haul and automotive needs.
DAVID C.Finally found somewhere to drop off guy was cool but I had to try 4 different locations before finding somewhere to drop it off
ASHLEY-ELIZEBETH C.Only thing that really turned me off about my experience didnt have anything to do with the location of pick up at all.... The reason i thought my uhaul experience was pretty bad and why i would never use them again is the fact that i was denied from renting at first and i was e-flaged or whatever and required to call the 800 number to clear up my issue.... Well i NEVER have had any issue with uhaul in my life. And sure enough it wasnt me that the issue was with but the person i put as a reference may have had the problem but what the hell does that have to do with me!! I thought it was very unprofessional and just down right wrong to flag me and embarrass me for absolutely nothing!!!! And the call rep even have the nerve to ask me to sorak the my reference like she was there with me?!?! Why would she be there with me?!?!? Yall need to find tgis person on yalls time not me! Like i said NEVER will i rent and never will i recommend your company to ANYONE EVER!
Twila T.I went to this location because all the good reviews. I'm glad I went there the man helping was very helpful and nice
Daniel G.The uhaul system was down, but instead of simply shrugging his shoulders, the wonderful man spent an incredible amount of time trying to find a way to help us-and finally succeeded! Definitely above and beyond the call of duty!
CAROL P.Servicio al cliente de excelencia.
Loc D.David was very accommodating and friendly.
VALENTINA M.Very good service and explanations on how to use equipment good service ,thank you
Tony G.the locking mechanism, plate needed replacement. Substituted lock style to secure, minimal impact, good service
Eugene W.Thanks!!!!
Roberto J.In California the rate to get back to OK. was way over priced!!! $866.00 explanation "Supply and Demand" I drove my car from Sacramento to your fellow in NM who was VERY Helpful!!
joy S.Very good service over the phone and in person. Would highly recommend this place.
Veronica M.How can you improve on excellent service?
gerald C.I was told that I could turn my trailer anywhere i needed to found out I could not. Was not happy at all.
William B.Great Customer Service
Cristian P.