Comentarios de los clientes para Border City East Self Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Border City East Self Storage

Clasificación general:

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Jacqueline M.
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El cliente no dejó un comentario.

noella C.
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Excellent service, very friendly

Gabriel P.
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El cliente no dejó un comentario.

claude T.
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El cliente no dejó un comentario.

Luc L.
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El cliente no dejó un comentario.

Damjan R.
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The truck was clean, but the sterling wheel was dirty, sticky, all cab interior should be sanitized, a special in this Covid times. Everything else was ok, thank you!

Shawn B.
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It wasn't the locations fault , but overall it made my move much harder , I reserved 3 weeks ahead of time for two days to use a big truck cuz I needed it for that long , at one location , I ended up only being able to get a smaller truck for one day not two and was told to get it from a diff location , and when we went on the website of the uhaul location for directions and it took us to the wrong place so overall a poor experience , we had to rush then ended up having to bother a neighbor to borrow his truck for the next day cuz it took two days to move as I new it would be .

joseph G.
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El cliente no dejó un comentario.

phil B.
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The rubber seal on the back door at the top of this unit did leak some , it did leak enough that my daughter's mattress was wet , as it rained that day of the move

Jordan H.
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El cliente no dejó un comentario.

YI W.
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El cliente no dejó un comentario.

Jee Jean E.
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El cliente no dejó un comentario.

Laura V.
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Fantastic customer service from this location as well as the Uhaul hotline!! We needed our trailer size changed out at the beginning and the lady at the location was so helpful and found us a new one in a few minutes, and then we decided on a different trailer in the end. Everyone was so accommodating and helpful during the entire process, and we will be using uhaul again. Thank you!!!!

jessica L.
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El cliente no dejó un comentario.

Alfin M.
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Very friendly and professional staff

PATHIK P.
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i submit my all details with my card details with uhaul still border city east self storage take my all details with card details and they send me the receit of amount $82.06 and they charge same amount on my card. But uhaul send me the receipt of amount $69.36. which i have to consider. if uhaul charge me $69.36 then who refund me the rest of the amount. Please and Thank You.

jason D.
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El cliente no dejó un comentario.

Jeff H.
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Everything was good. I booked online. Called ahead. The trailer was there and in good shape. The addentant there instructed me on the different hitch you operate. Hooked up and gone. No difficulties. Called ahead and dropped off. Debit machine had difficulty but so did others in town. All in all perfect for what I needed and at a fair price.

Michael S.
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El cliente no dejó un comentario.

Alexander R.
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El cliente no dejó un comentario.

Robert M.
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I was disappointed that I had the trailer for 26hrs and had to pay for two full days.

Edward O.
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I never even saw anyone at this location

Maggie S.
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It had been snowing most of the day before delivering the uhaul. The road to the parking lot was not plowed and the deep snow made for a tough drive.

susan M.
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Absolutely nothing, very helpful and friendly staff

Garry S.
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El cliente no dejó un comentario.

Bruce C.
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El cliente no dejó un comentario.

Dawn J.
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El cliente no dejó un comentario.

Drew P.
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El cliente no dejó un comentario.

Craig A.
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El cliente no dejó un comentario.

John Dennis A.
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Great customer service! Very professional.. kudos

Sandip S.
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El cliente no dejó un comentario.

Luther J.
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This place is not inviting. There is no one around during office hours and the answering machine is questionable. It is convenient.

Michael V.
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The truck was not maintain in good condition, both door not properly close, the muffler of truck is broke its too noisy.

lee G.
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Dealer made calls to ensure availability and was able to add extra days for minimal fee in case of travel problems!

Brian N.
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El cliente no dejó un comentario.

Lisa-Marie H.
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Educate your call centre to understand Uhaul in Canada and to understand the differences between the USA Uhaul

Brandi P.
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El cliente no dejó un comentario.

PETER C.
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El cliente no dejó un comentario.

Bruce C.
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El cliente no dejó un comentario.

Tyler G.
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The office was filthy.

Stephanie S.
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El cliente no dejó un comentario.

Brent B.
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I do not understand how a business like uhaul does not allow their customers to rent a moving van for an in town move for more than 24 hrs saying that an average move should only take 6 hrs. First of all I would like to see you try to move my stuff in 6 hrs. Second of all the van was not even rented out for the next day and is likely still sitting there? I have worked for a rental company very different from this but the goal is utilization you rent to whomever as long as possible and you do what you have to do to accommodate customers.

andrew E.
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El cliente no dejó un comentario.

Maher A.
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El cliente no dejó un comentario.

Mark J.
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El cliente no dejó un comentario.

Mark J.
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El cliente no dejó un comentario.

Brady B.
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Be a better company.

Anna P.
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El cliente no dejó un comentario.

Anna P.
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El cliente no dejó un comentario.

Tyler L.
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This location is a scam. We drove 16.7 miles, put in $20 fuel and they charged us $57 for fuel saying that the tank started at half full. This is not even possible considering we could not use a quarter tank of gas to drive 16.7 miles. Complete scammers. Will not be using uhaul again.

bernard V.
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El cliente no dejó un comentario.

pinnacle C.
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Border City East Self Storage has always been very easy to work with and they always try to accommodate our needs as soon and as efficiently as possible.

kevin K.
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It took 50 minutes of the clerk grappling with the computer system to get me on my way. She then decided someone 'central' might be able to help. Proceeded to start reading my credit card info over the phone in front of the three others waiting to return their equipment.

Michael D.
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El cliente no dejó un comentario.

Yvonne G.
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Gave us an extra day and went out of their way for pickup

Charles B.
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El cliente no dejó un comentario.

Josh M.
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El cliente no dejó un comentario.

ken K.
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El cliente no dejó un comentario.

Alan C.
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El cliente no dejó un comentario.

Christina W.
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The staff was kind and courteous but the lot itself was saturated in water and mud making it hard to move around without slipping.

Alan B.
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The 24 hour drop off is a great option

tanya F.
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El cliente no dejó un comentario.

Richard W.
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The lady running the place is very efficient at getting your paperwork done, and very helpful with getting the trailer hooked up ! We'll be back to this location to rent again.

pratik P.
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Really Helpful Customer Service Representative.

Chelsea A.
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We ended up moving in a blizzard. It drifted into the drop off location. So we got stuck the 1800 number was really helpful and let us leave the unit there because it was minus 30 and blizzarding.

david J.
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El cliente no dejó un comentario.

PAULINE D. | Overall Experience |
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I was very satisfied with the service I receive.

Richard O.
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El cliente no dejó un comentario.

Harvey M.
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El cliente no dejó un comentario.

Harvey M.
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El cliente no dejó un comentario.

Jason J.
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Quick and helpful.

andy G.
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Very helpful specially if you need it as long as it is available

Derek R.
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El cliente no dejó un comentario.

Lindsey D.
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El cliente no dejó un comentario.

Tristen R.
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Got it all done in one day. They even processed me out same day quickly.

Andi B.
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El cliente no dejó un comentario.

andrew N.
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Make sure trailer plugs are operational

ryan B.
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El cliente no dejó un comentario.

Cheyenne M.
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El cliente no dejó un comentario.

chris R.
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El cliente no dejó un comentario.

NISSAN L.
Clasificación:

Nothing, great service

Lee G.
Clasificación:

Excellent effort by the agent Charlene to help us unload to get the unit ready for next customer.

Steven M.
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El cliente no dejó un comentario.

keisten S.
Clasificación:

Someone was siphoning gas from this location and I ended up having to pay way more in gas then I should have. I'm not impressed.

Vaqas ahmed Q.
Clasificación:

good services but need to a little extra training

Halle H.
Clasificación:

El cliente no dejó un comentario.

Chris M.
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El cliente no dejó un comentario.

MACKENZIE F.
Clasificación:

El cliente no dejó un comentario.

Arlen J.
Clasificación:

El cliente no dejó un comentario.

vanora T.
Clasificación:

El cliente no dejó un comentario.

Justin M.
Clasificación:

El cliente no dejó un comentario.

pinnacle C.
Clasificación:

They have always been great with us. we are and will be returning customers and always recommend them to anyone that requires a uhaul

shane G.
Clasificación:

El cliente no dejó un comentario.

ALI J.
Clasificación:

friendly people

nissan L.
Clasificación:

Not much to improve on. All good. Good service

Darren C.
Clasificación:

Said we didnt return truck until the friday even thpu we returned it on april 1 also we where to be compicated and necer where but have been billed well over 380 for us returning are truck on time

karen A.
Clasificación:

El cliente no dejó un comentario.

ava M.
Clasificación:

Charlene was fabulous on the receiving end and helped us with the hitch installation. She was super helpful and I highly recommend her to my friends now.

darryl B.
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El cliente no dejó un comentario.

Ryan R.
Clasificación:

The link send in our email took us to an address on the total opposite side of lloydminister . We were not very happy

jacob B.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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