Customer Reviews for Bootheel Collision
(U-Haul Neighborhood Dealer)

114 reviews

825 State Rte VV   Kennett, MO 63857
(On South bypass)

(573) 888-0966

Office Hours

  • Mon-Fri: 7 am–4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(573) 888-0966

825 State Rte VV
Kennett, MO 63857
(On South bypass)

Services at this Location:

Office Hours

  • Mon-Fri: 7 am–4 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

HUGH SMOTHERMAN 
Rating:
5.0

Customer did not leave a comment.

AMIE KONCSOL 
Rating:
5.0

Service was great everything went as planed. N the lady was very friendly. Thank you

robert redd 
Rating:
5.0

Customer did not leave a comment.

Sheila Davidson 
Rating:
5.0

Customer did not leave a comment.

brent Wellman 
Rating:
4.0

Customer did not leave a comment.

JOHN SWYGERT 
Rating:
5.0

Customer did not leave a comment.

ROBERT GILL 
Rating:
1.0

The worker at the drop off location was rude and all he wanted to do was argue

Dustin Gladden 
Rating:
5.0

Best check out in a timely matter I've ever had.

Brenda Bletscher 
Rating:
5.0

Customer did not leave a comment.

Christopher Agee 
Rating:
5.0

Customer did not leave a comment.

Crystal Butler 
Rating:
2.0

Just as last time I was charged incorrect amount for two extra days. Should be the $40 a day.

Kathy Black 
Rating:
5.0

Customer did not leave a comment.

David Stoelting 
Rating:
1.0

N/A

Christopher Reynolds 
Rating:
5.0

Absolutely! Everything about our experience was positive!

Margaret Andrews 
Rating:
5.0

Customer did not leave a comment.

KEnna STORY 
Rating:
4.0

Friendly and efficient, we had no issues

tim blair 
Rating:
5.0

Customer did not leave a comment.

SARAHJO MORGAN 
Rating:
5.0

Customer did not leave a comment.

Torrey Abbott 
Rating:
4.0

Very nice people no problem dropping off

james maurice 
Rating:
5.0

Customer did not leave a comment.

Anthony West 
Rating:
4.0

Customer did not leave a comment.

Martha Graner 
Rating:
5.0

Customer did not leave a comment.

Patrick McHaney 
Rating:
1.0

The experience all together was horrible. They didn't have the right key to the truck I was suppose to pick up. I was suppose to drop it off in paragould but they didn't put it down for that so I had to drive it all the way back to kennett. I reserved a truck in paragould that they said they had and ended up not having so that's why I had to go to kennett. They need to do more communication with each other and keep the online updated better.

Kassondra Steward 
Rating:
5.0

Customer did not leave a comment.

Torrey Abbott 
Rating:
5.0

It was well run. Don’t see any improvements.

Gerald Gamble 
Rating:
5.0

This site was great! The know how to talk to people!

Mary Jo Bell 
Rating:
5.0

The guy was so helpful. I do not remember his name. He went above and beyond.

Ashley coggins 
Rating:
5.0

Very simple drop-off procedure, would recommend to anyone.

Patrick Stone 
Rating:
5.0

Customer did not leave a comment.

TORIAN BELL 
Rating:
5.0

Everyone at Bootheel Collision was very helpful and the service was very quick.

BRIAN HIVELY 
Rating:
5.0

Customer did not leave a comment.

Price Gholson 
Rating:
5.0

Spray for roaches. There were roaches in the truck when I started loading it.

Scott Harmon 
Rating:
5.0

Customer did not leave a comment.

Deborah Burton 
Rating:
3.0

It was a small crowded parking lot so not room to park the uhaul at arrival

Katelynn Christian 
Rating:
5.0

The proprietor was very helpful and provided excellent service!

Gary Pilgrim 
Rating:
3.0

dropped off truck early, no employee interaction.

Teddy Painter 
Rating:
5.0

Great service & explained trailer function very well

greg racek 
Rating:
3.0

Customer did not leave a comment.

Melissa Privett 
Rating:
5.0

Customer did not leave a comment.

Larry Lovelace 
Rating:
3.0

Customer did not leave a comment.

Lorenzo Jackson 
Rating:
5.0

I would like to acknowledge the two young men who helped make this experience worth the while, Octavian Butler and Darrin from the Union location in Memphis TN thanks a lot!

MICHAELA MILLER 
Rating:
5.0

Customer did not leave a comment.

shirley ward 
Rating:
5.0

Customer did not leave a comment.

Carl Grantham 
Rating:
5.0

Customer did not leave a comment.

Phillip Britt 
Rating:
5.0

Have rented here many times. They did not have a truck available or I would have used them again this time.

Greg Carter 
Rating:
5.0

Customer did not leave a comment.

Susan Brockmeier 
Rating:
5.0

Customer did not leave a comment.

Michael Barton 
Rating:
5.0

thee was no one there when I returned the unit

merlin wilson 
Rating:
5.0

Customer did not leave a comment.

Pamela Lacelwell 
Rating:
1.0

They told me extra days would only cost 19.95 a day and then when I turned in it cost me $40 a day plus insuyper day plus taxes and air did no work on truck

James George 
Rating:
3.0

I have only dropped off here. No complaints.

Cristal Friederich 
Rating:
5.0

Trailer worked out great for my purpose. Facility where I picked up the trailer provided top notch customer service. Thanks!

Mark Ray 
Rating:
5.0

A very professional atmosphere

Herb Lighthart 
Rating:
4.0

Customer did not leave a comment.

JOSE SANCHEZ 
Rating:
5.0

The pick up location was good. Our biggest issue was a problem with the u-haul website itself which resulted in it taking almost an hour to complete the process.

Marla Renshaw 
Rating:
5.0

Customer did not leave a comment.

Samuel Sedman 
Rating:
5.0

Customer did not leave a comment.

HARRY EATON 
Rating:
5.0

Customer did not leave a comment.

mary doughten 
Rating:
5.0

Customer did not leave a comment.

Gary Wilcoxson 
Rating:
5.0

Customer did not leave a comment.

Suzie Morris 
Rating:
1.0

Customer did not leave a comment.

BRADLEY LOW 
Rating:
5.0

Customer did not leave a comment.

aaron Coleman 
Rating:
2.0

Hard to find. Address listed isn't correct. They don't answer the phone - it turns into a fax machine number after a few rings. It took us over an hour and 4 stops to ask for directions before we could find it. Very frustrating! Once we found it, we had to drive across town again to pick up the appliance dolly.

Dennis Whitehead 
Rating:
3.0

Customer did not leave a comment.

GLORIA HARDIN 
Rating:
4.0

Customer did not leave a comment.

Kathy Carnes 
Rating:
5.0

Customer did not leave a comment.

Deborah Burton 
Rating:
5.0

Customer did not leave a comment.

david hentges 
Rating:
5.0

Customer did not leave a comment.

samantha spencer 
Rating:
5.0

I was supposed to be in a 10 foot economy I was comped a 17 foot which took all my money for gas. Which left me broke, the brakes were so bad on the truck it scared my children. I have used Uhaul before and all were good but this time it was awful and scary.

tracy ritz 
Rating:
3.0

Customer did not leave a comment.

RAY PATTY 
Rating:
5.0

Again, there is absolutely no reason for improvement!

Teresa Ellis 
Rating:
3.0

I made my reservation at another pick up location and was told the day before pick up that the location had been changed. This location was fine, but it was out of my way and not where I had been expecting to get my trailer.

MICHELLE RATHGABER 
Rating:
3.0

I RENTED A 26FT TRUCK AND TOW DOLLY AND WAS TOLD I COULD PICKUP BOTH AT BLYTHEVILLE LOCATION AND THEN WAS TOLD AT LAST MINUTE I HAD TO DRIVE TO THIS LOCATION TO RETRIEVE SUCH DOLLY. THIS WAS UNACCEPTABLE!

LISA CHANEY 
Rating:
2.0

The original pick up location was mover - there was no phone # to call listed on my information - we drove around for about 30 minutes looking for the pick up location, it did not come up on google maps

ALLEN WIEBERS 
Rating:
4.0

Customer did not leave a comment.

RUSSELL WARD 
Rating:
5.0

Customer did not leave a comment.

Sally McVey 
Rating:
5.0

I dropped off after hours, but was easy to find the drop box

JAMIE Aubuchon 
Rating:
5.0

The people in Kennett was helpful.

Carla Kinnision 
Rating:
5.0

Customer did not leave a comment.

CAREN ERICKSON 
Rating:
5.0

Customer did not leave a comment.

WILLIAM WILCOXSON 
Rating:
3.0

Customer did not leave a comment.

BRENDA LOW 
Rating:
3.0

Customer did not leave a comment.

raymond nalley 
Rating:
5.0

Customer did not leave a comment.

RAYMOND NALLEY 
Rating:
5.0

Customer did not leave a comment.

DAN SAWYER 
Rating:
5.0

Customer did not leave a comment.

MICHAEL MILAM 
Rating:
3.0

Customer did not leave a comment.

WAJIHA NAUSHAD 
Rating:
5.0

Two very nice young men took care of the trailer for us. Backing it in themselves and unhooking it. Very fast and easy return.

DAVID K potts 
Rating:
3.0

Customer did not leave a comment.

Fred Russell 
Rating:
5.0

Customer did not leave a comment.

GAIL GREEN 
Rating:
5.0

The trailer was full of dirt. Previous user did not sweep out at all. Customer Service was EXCELLENT though upon pickup!

Tobye McClanahan 
Rating:
5.0

Customer did not leave a comment.

LEONARD SPEED 
Rating:
5.0

Very good experience.

RON BENSON 
Rating:
5.0

Customer did not leave a comment.

TAMARA WALTERS 
Rating:
5.0

When you leave with a smile, and a pleasant return of truck and equipment, what more can one ask for?

MACK MCFARLIN 
Rating:
5.0

Customer did not leave a comment.

KRISTI MANCINI 
Rating:
1.0

I reserved the truck in Blytheville and the truck I wanted was suppose to be 26 footer! Had to go to Kennet to pick the truck up and then it was a 17 footer. Then had to drive 40 miles just to get it to my house before I could even use it. Then after I was done with had to drive it back to Kennet whick was another 40 miles! So total mileage for everything was 219 miles. 80 miles of that was to pick up and return the truck just do I could use it. I did receive a $40.00 credit but what about the gas money I had to spend to drive back and fourth just to get to the location I lived. Very upset and will probably never use Uhaul again! No one will probably even see this any way! As far as customer service from the location I picked the truck up from was excellent!!!!!!!!

JASON PARISH 
Rating:
5.0

Customer did not leave a comment.

LARRY WOOD 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS CRIPE 
Rating:
3.0

Customer did not leave a comment.

MICHAEL BLANKENSHIP 
No reviews have been submitted for this location.

Additional Services at this Location

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