Customer Reviews for Bonham Building Supply
(U-Haul Neighborhood Dealer)

347 comentarios

2430 N Center St   Bonham, TX 75418
(Block north of Hwy 82 on Center St)

(903) 583-5320

Horario

  • Mon–Sat
    7 a. m. - 6 p. m.
  • Domingo
    Cerrado
Horario especial
  • 12/24/2022: 8:00 a. m. - 12:00 p. m.
  • 12/26/2022: cerrado
  • 1/2/2023: cerrado

Servicios en esta ubicación:

Contáctanos

(903) 583-5320

2430 N Center St
Bonham, TX 75418
(Block north of Hwy 82 on Center St)

Servicios en esta ubicación:

Horario

  • Mon–Sat
    7 a. m. - 6 p. m.
  • Domingo
    Cerrado
Horario especial
  • 12/24/2022: 8:00 a. m. - 12:00 p. m.
  • 12/26/2022: cerrado
  • 1/2/2023: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

aleta W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert G. 
Clasificación:
5.0

GReat, effortless customer experience!

Heath C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

brenda M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Pennye W. 
Clasificación:
1.0

I am not answering the rest

Will C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Will P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry W. 
Clasificación:
5.0

5 stars

triston W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lacy D. 
Clasificación:
3.0

The truck was filthy.

SHAIHA P. 
Clasificación:
5.0

Michael in Botham was great to work with!

Gail V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zogail S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chase M. 
Clasificación:
5.0

Great Customer Service

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

dennis W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cody C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katrice M. 
Clasificación:
5.0

Be sure to tell me that I have been requested to fill the tank extra. I didnt know but I did it by accident so it all worked out.

John S. 
Clasificación:
5.0

I can't think of a thing you can do to improve! I have used you twice and plan on using you again

Diana M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim B. 
Clasificación:
3.0

Pay better attention to your gas gauge ares was almost on e your chart was wrong we returned it like we got it and got charged almost 400 for 1 day of use

Michael J. 
Clasificación:
5.0

The staff was wonderful to work with and the equipment was as advertised. Will be back

Jon B. 
Clasificación:
2.0

El cliente no dejó un comentario.

keith P. 
Clasificación:
1.0

The truck was filthy. It had either horse feed or something like that all over the front cab. It was even in the drink holders so when I put my drink in there because it's 100 degrees in Texas it got all over the outside of my drink m. It was horrible. It also smelled so bad in there. I needed the truck till 3 but couldn't stand it sitting in there that I turned it in 2.5 hours early.

Sara S. 
Clasificación:
5.0

El cliente no dejó un comentario.

charles R. 
Clasificación:
5.0

Great customer service!

bridget C. 
Clasificación:
5.0

Really great service and equipment

james A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denise M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phyllis L. 
Clasificación:
2.0

Equipment ask for was not added to uhaul requiring more money to add equipment in a new order. Then after leaving the lot with the trailer loaded by the worker we had to turn around after leaving and drive back to the lot for another one. The company called us to come back because they loaded the wrong trailer. They didn't even know their own equipment and what it can hold or can't hold.

amber C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark W. 
Clasificación:
1.0

I paid $92.04 at the start of my rental. Was charged $86.05 at the end of the rental. My debit card KEEPS getting hit with $5.58 charge - 3 times Co fast but it just keeps hitting my card. The people at the rental center said THEY are not doing it and cannot help me. But this charge just keeps hitting my debit card. Why? I paid in full. The rental center cannot stop these charges and REALLY didnt CARE that this charged keeps hitting my card. They never even apologized or ANYTHING. Can you please STOP this charged from hitting my card. I've paid in full. WENT is UHAUL - STILL HITTING MY CARD. PLEASE STOP THESE CHARGES. PLEASE CALL ME AT 903-706-7383 THANKS YOU. Sincerely, Judy A. Denman

judy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Korey H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan C. 
Clasificación:
5.0

Customer service was polite and professional. He made sure that everything was correct even though the system had discrepancies.

Tracey D. 
Clasificación:
5.0

Could not ask for more. Extraordinarily helpful.

Michael G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Shawn S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnny M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brand M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter H. 
Clasificación:
5.0

El cliente no dejó un comentario.

frankie G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Henil P. 
Clasificación:
5.0

Couldn't have gone any smoother! Clean, excellent condition and staff was the best! Thank Uhaul and Bonham Building Supply, Bonham, TX

JEFFREY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah A. 
Clasificación:
5.0

Everything is fine, thank you

Mary T. 
Clasificación:
4.0

When I questioned them about the amount of the charge, I was told that uhaul should have taken care of that in TN, but he couldn't help me.

Shelley H. 
Clasificación:
4.0

Overall very good. When I returned my empty U-Box to Bonham the regular person dealing with UHaul was not available and it was very clear that person that ended up assisting me was not at all happy about doing it. Begrudgingly go the job done definitely did not leave me feeling like a valued customer. He wasn't rude or unpleasant, just obviously put out that he was having to deal with me.

Scott K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nigel F. 
Clasificación:
2.0

Equipment was not cleaned. Attendant did not hookup trailer properly to the hitch resulting in me driving down the road without it the hitch latched properly. I pulled over in the road side to check it as the I had to show him how it hook the chains correctly and the wiring. The back tires on the trailer extremely low in air and did not realize it until I had loaded the trailer. I added the air and it did not hold pressure on the first two attempts. Called both the service location and I haul were not helpful with the issue when contacted. I waited 60 minutes on the phone when uhaul hung up on the called. Location did give me a credit on the bill but considering the safety issue of what could have happened not worth the credit.

marc W. 
Clasificación:
5.0

The ubox solution was a perfect fit for our situation and the staff were very helpful. The only problem we experienced was over the 4th of July weekend. I called Harlingen to make sure they were open and was assured they were. We arrived to turn in an empty ubox and pick up another one to unload. The problem was the manager was on vacation and the only other qualified loader had not been scheduled to work so we were u able to pick up any more boxes until the following Monday.

Harold H. 
Clasificación:
4.0

El cliente no dejó un comentario.

RANDY F. 
Clasificación:
5.0

This is an excellent UHaul Provider. I see nothing more they could do than what they do already. Courteous, helpful, efficient and professional. A+ Deidre Froelich

DEIDRE F. 
Clasificación:
5.0

El cliente no dejó un comentario.

MALCOLM B. 
Clasificación:
5.0

Nothing I can think of

DANNY R. 
Clasificación:
4.0

El cliente no dejó un comentario.

micheal S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth P. 
Clasificación:
5.0

Again, perfect experience. I always use U-Haul. I don't even price check the competition.

Douglas H. 
Clasificación:
5.0

Can't think of anything as I was very pleased with the service and the well kept equipment

Sharon P. 
Clasificación:
5.0

El cliente no dejó un comentario.

John B. 
Clasificación:
3.0

I had a reservation for this trailer in Paris, TX, then was told was not available and would need to go to Bonham, TX to get. 40 miles to go there, additional 30 miles added to the trip, then had to take back to Bonham, 40 more miles there, and 40 miles to return home!!! Approximately 150 miles and 2 plus hours of driving, should have had at Paris to begin with, or at least be able to drop off there when finished

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leon C. 
Clasificación:
5.0

No need for improvement. The staff addressed all my needs!

Robert G. 
Clasificación:
5.0

Give more detailed instructions when picking up box. Storage facilities need an hour at least to load your full box onto a trailer.

COLEMAN MICHAEL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ala H. 
Clasificación:
3.0

Masks are currently required for this locations area. NO one at the location at the time of return would wear one. As for uhaul products the experience was good as always for me

Jason L. 
Clasificación:
5.0

U-Haul !!! Thank you very much. i got it done, i am so appreciative, to your company for its professional & helping me with my moving.

luther J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ida K. 
Clasificación:
5.0

This location was my first choice and is very easy to find. Lots of room in the lot to back the trailer in and unhook. Store is nice and clean and staff friendly and helpful. Return was easy as cake.

DAVID A. 
Clasificación:
5.0

A few boxes did get wet, but nothing was damaged.

Randi T. 
Clasificación:
4.0

All personnel I had the pleasure of encountering was very friendly

Annette K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney M. 
Clasificación:
5.0

Nothing, all good. Thanks!

rick P. 
Clasificación:
3.0

I rented the truck Saturday night because the location was closed on Sunday. I told the attendant I needed it Sunday and would return it Monday. When I returned it Monday he charged me for Saturday and Sunday. It was only $19.99 but it's the principal. I'll never go back or rent from your company again. I was lied to.

charles H. 
Clasificación:
4.0

Truck had check eng lite on. Tow dolly had a broken safety chain.

David G. 
Clasificación:
3.0

Correctly check the mileage before giving to customer. I drove 11 miles and got charged for 45 miles

Simone N. 
Clasificación:
5.0

I wish there was,a way to make the loading ramp less steep

David G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laurence S. 
Clasificación:
4.0

The renal was a over night. & the trip was short let than a 100 miles. i will rent from this Uhaul business again.

luther J. 
Clasificación:
5.0

Wayne was very helpful and got us in and out quickly. Truck ran great and made the move quick and easy - no problems. My only complaint was the evening lady tried to charge us a $25 cleanup fee because we had not been told we were supposed to sweep out the truck. We cleaned it up and had no issues - just that we had not been told this up front. Thanks. John Collins.

john C. 
Clasificación:
4.0

El cliente no dejó un comentario.

john C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard D. 
Clasificación:
5.0

They went out of their way to find us a second moving pod. Appreciated it very much.

Alta C. 
Clasificación:
5.0

Great service

James H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Will P. 
Clasificación:
3.0

Seriously! The whole experience was a nightmare! There were so many extra add-on fees that it made for a VERY CONFUSING experience! Right from the start I was given incorrect pricing information! They have a lot of bugs to work out of this program in order to make it a helpful addition to an already difficult move! I do not recommend using this option unless you want to experience a major headache! I have nothing against the place where the u-box was delivered from ~ just the program in general!

LarryDiana F. 
Clasificación:
5.0

Equipment was good but man checking uhaul out was rude and acted like it was a pain to help me just because I asked for prices. VERY RUDE! Other people were nice and accommodating.

Lida R. 
Clasificación:
4.0

Had a little hiccup with Uhaul over fuel left in truck. The lady at drop off emailed though and Uhaul didn't charge us. We are very happy about that as we made extra sure that we left the amount that was in there when we picked it up.

MARK H. 
Clasificación:
5.0

Great service very satisfied

DANNY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherrie M. 
Clasificación:
3.0

One of the tires was bald on one side with the cords showing. We didn't see it until we stopped 1&1/2 hours into our 6 hour drive. We had to wait over an hour for a service to change it. The trailer should never have been rented in that condition. People expect the equipment to be in safe operating condition. We shouldn't to have to do our own inspection of the equipment. I was very disappointed and angry about this experience.

Dianne L. 
Clasificación:
3.0

Lower mileage rates

shawn S. 
No se han enviado comentarios para esta ubicación.

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