Customer Reviews for Bonham Building Supply
(U-Haul Neighborhood Dealer)

412 reviews

2430 N Center St   Bonham, TX 75418
(Block north of Hwy 82 on Center St)

(903) 583-5320

Office Hours

  • Mon-Sat: 7 am–6 pm
  • Sun: Closed
Special Operating Hours
  • 7/4/2024: Closed
  • 11/28/2024: Closed
  • 12/25/2024: Closed

Services at this Location:

Contact Us

(903) 583-5320

2430 N Center St
Bonham, TX 75418
(Block north of Hwy 82 on Center St)

Services at this Location:

Office Hours

  • Mon-Sat: 7 am–6 pm
  • Sun: Closed
Special Operating Hours
  • 7/4/2024: Closed
  • 11/28/2024: Closed
  • 12/25/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

John Buchanan 
Rating:
5.0

Very courteous in getting me started on my journey.

THOMAS BISSMEYER 
Rating:
5.0

Customer did not leave a comment.

edgar cole 
Rating:
5.0

Customer did not leave a comment.

JIMMY KENNEDY 
Rating:
1.0

Equipment was defective and they refused a refund because I didn't inform them the strap was unusable. If they did their inspection of their equipment they would have noticed.

Robert smith 
Rating:
4.0

Customer did not leave a comment.

marvin hobden 
Rating:
5.0

easy to work with and fast

Bridget Ford 
Rating:
5.0

Customer did not leave a comment.

EARL BARNES 
Rating:
5.0

Customer did not leave a comment.

Gaylan Schumacher 
Rating:
5.0

Customer did not leave a comment.

Gaylan Schumacher 
Rating:
5.0

The staff very helpful and understanding of my needs. Uhaul was superbly represented.

Robert Bell 
Rating:
5.0

Customer did not leave a comment.

RICKY KENNEDY 
Rating:
1.0

Customer did not leave a comment.

Donald COFER 
Rating:
2.0

Only rear and trailer lights were checked. Front headlight was out, got me pulled over and taken in. 2 tires were low, 1 had to be aired multiple times. Drop off location changed more than once. PRICES QOUTED WERE INACCURATE! Paperwork was incorrect. Straps on trailer were old and torn.

Jamie Davis 
Rating:
5.0

Nothing

Charlie Matchett 
Rating:
5.0

Customer did not leave a comment.

Scott Haberstroh 
Rating:
5.0

Excellent service

Douglas Ewing 
Rating:
5.0

Dropped off when they were closed. Unable to load photos. Sent them through chat. Called location the next day and received notification of check in.

Mary Cooley 
Rating:
3.0

Cab of truck was not clean nor was the back of the truck.

BETTY ROWLAND 
Rating:
3.0

Customer did not leave a comment.

LEIGH ROBINSON 
Rating:
4.0

I had to have a U-haul trailer to haul my vehicle to the dealership in to have it fixed i only needed the trailer for about 2 to 3 hours at the most i am glad this location have this trailer it worked out real good

luther johnson 
Rating:
5.0

Customer did not leave a comment.

Ronald Langham 
Rating:
5.0

Customer did not leave a comment.

John Snead 
Rating:
4.0

Had a blow out

Elaine Hagler 
Rating:
4.0

I was very happy! Everything was delivered safely and earlier than I thought. It traveled 4,000+ miles. Thank you for storing it inside! THANK YOU! We will use again.

Deanna jewell 
Rating:
5.0

Customer did not leave a comment.

Yeleine Rodriguez Arias 
Rating:
5.0

Customer did not leave a comment.

Donna Brown 
Rating:
4.0

The only issue I had with a Bonham Location was that they said they could not help me with my issue about the $15 so I feel I was overcharged $15 plus tax.

steve cammack 
Rating:
5.0

Great place for all of your moving needs.

Jordan Jensen 
Rating:
3.0

Customer did not leave a comment.

Candy Golden 
Rating:
5.0

Customer did not leave a comment.

Johnny Mills 
Rating:
2.0

Bonham Building Supply needs upgraded to synchronize with the Uhaul Corporation’s standards for what is offered to customers. Whether that’s providing them with the same equipment, computers software, etc. just make sure they can stay organized and in sync with the proper reservation details. My reservation got mixed up, mischarged, and unaccounted for at one point.

Tianna Stefano 
Rating:
5.0

Very easy return.

David Green 
Rating:
5.0

I was worried at first, but I had some exceptional help along the way for planning step by step.

William Camillone 
Rating:
5.0

Customer did not leave a comment.

Bobby Williams 
Rating:
5.0

Very friendly and willing to help disconnect.

Jonnie Maddox 
Rating:
5.0

Customer did not leave a comment.

Shirley Dunlap 
Rating:
5.0

Customer did not leave a comment.

melody harrison 
Rating:
5.0

Customer did not leave a comment.

John Bilodeau 
Rating:
4.0

Would recommend. Would use again and probably will

Terry Fenton 
Rating:
4.0

Customer did not leave a comment.

Linda Dudley 
Rating:
5.0

Customer did not leave a comment.

diva dale 
Rating:
5.0

Staff was super friendly.

TOBY PERKINS 
Rating:
4.0

Customer did not leave a comment.

Russell Mertz 
Rating:
4.0

Customer did not leave a comment.

Nehemiah Davis 
Rating:
5.0

Customer did not leave a comment.

Jeannette Garcia 
Rating:
5.0

Got the job done and location service people were nice and helpful.

janice wade 
Rating:
5.0

again made it very easy and we did not have to go to another town

joann hortono 
Rating:
5.0

Customer did not leave a comment.

Rebecca Hunter 
Rating:
4.0

Customer did not leave a comment.

Jason Conoly 
Rating:
5.0

Customer did not leave a comment.

Patricia Diaz 
Rating:
5.0

Customer did not leave a comment.

joe cross 
Rating:
5.0

Personnel was friendly and got me checked in as soon as I walked in the door. Everything was fast and friendly!! Don’t change a thing!!

anthony CRAIG 
Rating:
5.0

Customer did not leave a comment.

David Mohler 
Rating:
1.0

The lady who was helping me was EXTREMELY rude to me when I asked questions. She acted like I was a bother to her while renting the trailer. I wont do business with this store ever again -- wont rent uhauls or even purchase anything from this location.

Michelle Rushing 
Rating:
5.0

Customer did not leave a comment.

dana nix 
Rating:
5.0

Everything was perfect thank you

Johnny Mills 
Rating:
5.0

Customer did not leave a comment.

Clarance Morrow 
Rating:
5.0

The young lady at register was very unfriendly and rude.

Joe Lopez 
Rating:
5.0

Customer did not leave a comment.

GARY PAVLICEK 
Rating:
5.0

Customer did not leave a comment.

Christina Mcbride 
Rating:
5.0

Customer did not leave a comment.

JARED VOLLWEILER 
Rating:
5.0

Customer did not leave a comment.

Larry Skinner 
Rating:
5.0

All the people I tlked to were knowledgeable, courteous, helpful and patient with my many questions

Nancy Toole 
Rating:
5.0

Customer did not leave a comment.

Larry Skinner 
Rating:
4.0

Customer did not leave a comment.

aleta whipple 
Rating:
5.0

Customer did not leave a comment.

Robert Gamble 
Rating:
5.0

GReat, effortless customer experience!

Heath Cosper 
Rating:
5.0

Customer did not leave a comment.

JOHN TRUBEY 
Rating:
5.0

Customer did not leave a comment.

brenda markl 
Rating:
5.0

Customer did not leave a comment.

Michelle Barnett 
Rating:
3.0

Customer did not leave a comment.

Pennye Wilson 
Rating:
1.0

I am not answering the rest

Will Colvin 
Rating:
5.0

Customer did not leave a comment.

Will Peavy 
Rating:
5.0

Customer did not leave a comment.

Larry Weeks 
Rating:
5.0

5 stars

triston wilson 
Rating:
5.0

Customer did not leave a comment.

Lacy Dodson 
Rating:
3.0

The truck was filthy.

SHAIHA PIERCE 
Rating:
5.0

Michael in Botham was great to work with!

Gail Vallalay 
Rating:
5.0

Customer did not leave a comment.

Zogail Smith 
Rating:
4.0

Customer did not leave a comment.

Chase McDaniel 
Rating:
5.0

Great Customer Service

David Boren 
Rating:
5.0

Customer did not leave a comment.

dennis white 
Rating:
5.0

Customer did not leave a comment.

Cody Collins 
Rating:
5.0

Customer did not leave a comment.

Katrice Matchett 
Rating:
5.0

Be sure to tell me that I have been requested to fill the tank extra. I didnt know but I did it by accident so it all worked out.

John Sharker 
Rating:
5.0

I can’t think of a thing you can do to improve! I have used you twice and plan on using you again

Diana McLaughlin 
Rating:
5.0

Customer did not leave a comment.

Jim Biggers 
Rating:
3.0

Pay better attention to your gas gauge ares was almost on e your chart was wrong we returned it like we got it and got charged almost 400 for 1 day of use

Michael Johnson 
Rating:
5.0

The staff was wonderful to work with and the equipment was as advertised. Will be back

Jon Brower 
Rating:
2.0

Customer did not leave a comment.

keith powell 
Rating:
1.0

The truck was filthy. It had either horse feed or something like that all over the front cab. It was even in the drink holders so when I put my drink in there because it’s 100 degrees in Texas it got all over the outside of my drink m. It was horrible. It also smelled so bad in there. I needed the truck till 3 but couldn’t stand it sitting in there that I turned it in 2.5 hours early.

Sara Smith 
Rating:
5.0

Customer did not leave a comment.

charles ruzicka 
Rating:
5.0

Great customer service!

bridget cook 
Rating:
5.0

Really great service and equipment

james alexander 
Rating:
5.0

Customer did not leave a comment.

Denise Milam 
Rating:
5.0

Customer did not leave a comment.

Phyllis Lowe 
Rating:
2.0

Equipment ask for was not added to uhaul requiring more money to add equipment in a new order. Then after leaving the lot with the trailer loaded by the worker we had to turn around after leaving and drive back to the lot for another one. The company called us to come back because they loaded the wrong trailer. They didn’t even know their own equipment and what it can hold or can’t hold.

amber cwiklinski 
Rating:
5.0

Customer did not leave a comment.

Mark Williams 
Rating:
1.0

I paid $92.04 at the start of my rental. Was charged $86.05 at the end of the rental. My debit card KEEPS getting hit with $5.58 charge - 3 times Co fast but it just keeps hitting my card. The people at the rental center said THEY are not doing it and cannot help me. But this charge just keeps hitting my debit card. Why? I paid in full. The rental center cannot stop these charges and REALLY didnt CARE that this charged keeps hitting my card. They never even apologized or ANYTHING. Can you please STOP this charged from hitting my card. I've paid in full. WENT is UHAUL - STILL HITTING MY CARD. PLEASE STOP THESE CHARGES. PLEASE CALL ME AT 903-706-7383 THANKS YOU. Sincerely, Judy A. Denman

judy denman 
No reviews have been submitted for this location.

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