Comentarios de los clientes para Bonham Building Supply

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Bonham Building Supply

Clasificación general:

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Kenneth P.
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El cliente no dejó un comentario.

Douglas H.
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Again, perfect experience. I always use U-Haul. I don't even price check the competition.

Sharon P.
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Can't think of anything as I was very pleased with the service and the well kept equipment

John B.
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El cliente no dejó un comentario.

John H.
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I had a reservation for this trailer in Paris, TX, then was told was not available and would need to go to Bonham, TX to get. 40 miles to go there, additional 30 miles added to the trip, then had to take back to Bonham, 40 more miles there, and 40 miles to return home!!! Approximately 150 miles and 2 plus hours of driving, should have had at Paris to begin with, or at least be able to drop off there when finished

Leon C.
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El cliente no dejó un comentario.

Robert G.
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No need for improvement. The staff addressed all my needs!

COLEMAN MICHAEL P.
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Give more detailed instructions when picking up box. Storage facilities need an hour at least to load your full box onto a trailer.

Ala H.
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El cliente no dejó un comentario.

Jason L.
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Masks are currently required for this locations area. NO one at the location at the time of return would wear one. As for uhaul products the experience was good as always for me

luther J.
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U-Haul !!! Thank you very much. i got it done, i am so appreciative, to your company for its professional & helping me with my moving.

Ida K.
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El cliente no dejó un comentario.

DAVID A.
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This location was my first choice and is very easy to find. Lots of room in the lot to back the trailer in and unhook. Store is nice and clean and staff friendly and helpful. Return was easy as cake.

Randi T.
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A few boxes did get wet, but nothing was damaged.

Annette K.
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All personnel I had the pleasure of encountering was very friendly

Michael J.
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El cliente no dejó un comentario.

Rodney M.
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El cliente no dejó un comentario.

rick P.
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Nothing, all good. Thanks!

charles H.
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I rented the truck Saturday night because the location was closed on Sunday. I told the attendant I needed it Sunday and would return it Monday. When I returned it Monday he charged me for Saturday and Sunday. It was only $19.99 but it's the principal. I'll never go back or rent from your company again. I was lied to.

David G.
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Truck had check eng lite on. Tow dolly had a broken safety chain.

Simone N.
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Correctly check the mileage before giving to customer. I drove 11 miles and got charged for 45 miles

David G.
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I wish there was,a way to make the loading ramp less steep

Laurence S.
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El cliente no dejó un comentario.

luther J.
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The renal was a over night. & the trip was short let than a 100 miles. i will rent from this Uhaul business again.

john C.
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Wayne was very helpful and got us in and out quickly. Truck ran great and made the move quick and easy - no problems. My only complaint was the evening lady tried to charge us a $25 cleanup fee because we had not been told we were supposed to sweep out the truck. We cleaned it up and had no issues - just that we had not been told this up front. Thanks. John Collins.

john C.
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El cliente no dejó un comentario.

Kenneth P.
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El cliente no dejó un comentario.

Richard D.
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El cliente no dejó un comentario.

Alta C.
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They went out of their way to find us a second moving pod. Appreciated it very much.

James H.
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Great service

Will P.
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El cliente no dejó un comentario.

LarryDiana F.
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Seriously! The whole experience was a nightmare! There were so many extra add-on fees that it made for a VERY CONFUSING experience! Right from the start I was given incorrect pricing information! They have a lot of bugs to work out of this program in order to make it a helpful addition to an already difficult move! I do not recommend using this option unless you want to experience a major headache! I have nothing against the place where the u-box was delivered from ~ just the program in general!

Lida R.
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Equipment was good but man checking uhaul out was rude and acted like it was a pain to help me just because I asked for prices. VERY RUDE! Other people were nice and accommodating.

MARK H.
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Had a little hiccup with Uhaul over fuel left in truck. The lady at drop off emailed though and Uhaul didn't charge us. We are very happy about that as we made extra sure that we left the amount that was in there when we picked it up.

DANNY R.
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Great service very satisfied

Sherrie M.
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El cliente no dejó un comentario.

Dianne L.
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One of the tires was bald on one side with the cords showing. We didn't see it until we stopped 1&1/2 hours into our 6 hour drive. We had to wait over an hour for a service to change it. The trailer should never have been rented in that condition. People expect the equipment to be in safe operating condition. We shouldn't to have to do our own inspection of the equipment. I was very disappointed and angry about this experience.

shawn S.
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Lower mileage rates

Jay A.
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El cliente no dejó un comentario.

stephen M.
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El cliente no dejó un comentario.

MIKE C.
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Customer service is a high priority at Bonham Building Supply and I would highly recommend this location for all your needs.

Stephen K.
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Vehicles need servicing

ernest F.
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The whole process was great until i went to pick up the ubox from Bonham building. I called 2 days in advance if picking it up. The agent that i talked too was very helpful and explained my options. I decuded to pick it up myselt. When i went to pick it up it wasnt on a trailer. The manager that was there was rude and had no clue as to me picking it up. He could not find my contract on the computer and acted like i was a nusiance. The yard men and the agent i first talked were very pleasant and. The manager of the Bonham location was not. He is not a good reflection if your good name which is way i choose you. Thank you.

Benjamin O.
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El cliente no dejó un comentario.

Terry H.
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Thanks

Cindi H.
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Container was days late, I was told my the U-Haul number I called that U-Haul had no idea where my container was. When it arrived the padlock I placed on it was broken open !! Now having trouble getting any kind of compensation !!

Matthew S.
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El cliente no dejó un comentario.

Kathryn S.
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Received a call to find out where u Box was and when I would return it. They had it. Then was billed for another month rental two and a half weeks after it was returned. How can I stop being billed???????

Terry H.
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I just dropped of key and locked up truck with trailer. Easy location.

Terry H.
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Easy to find and drop and lock up!

ROGER T.
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El cliente no dejó un comentario.

Braz C.
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They charged me for an extra day because an associate did not check the trailer in when I called into the store. I woukd suggest more attentive and responsible employees.

james S.
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El cliente no dejó un comentario.

Leslie R.
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El cliente no dejó un comentario.

JAMES M.
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El cliente no dejó un comentario.

francis K.
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El cliente no dejó un comentario.

Chuck G.
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Trailer was dirty but it did what I needed I had it for about 2 hours only

gary G.
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Both locations and people were great. However, corporate rep ( a lady) screwed up with her manager due to recommending the wrong trailer. So I rented something I could not use. Please do not let stupid people in the Uhaul corporate office recommend anything that they have absolutely no clue about.

karen P.
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Very nice people,in and out with my deposit

Stacie C.
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Very good location and great customer service

Allan L.
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El cliente no dejó un comentario.

lonnie Y.
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Once on the road anything over 50 and trailer w ok old try and wip my SUV off road stop 2 times and emptied trailer and repacked it still did it 48mph from Texas to Colorado was horrific other u haul trailers were flying by with no problems.

Amy O.
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El cliente no dejó un comentario.

daniel M.
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El cliente no dejó un comentario.

Shawn H.
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Acted like it was a chore to mess with me

Robert N.
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El cliente no dejó un comentario.

Jonathan L.
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There was a lot of dirt on the floor and what looked like specks of glass all over the floor also.

Chris B.
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El cliente no dejó un comentario.

Jonathan B.
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I checked in on-line to speed up the pick up process. I was asked most of the same questions to complete the paperwork from the attendant. I feel like I wasted my time. When I walked outside, I had the trailer coupled, wired, and was installing the safety chains when someone from the store "showed up". The only assistance I received was checking the lights when I requested him to do so.

melinda A.
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There were a few trace peices of trash in the truck and it smelled like cigarette smoke. It did run great though.

James B.
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El cliente no dejó un comentario.

James D.
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El cliente no dejó un comentario.

Stacie C.
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Back of truck was not swept out at pick up.

Rick M.
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El cliente no dejó un comentario.

JEFFERY M.
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The man that did my rental agreement told me that the rental would not come out until I return it. It was a one way rental and he took it out right then witch gave me a over draft if I knew this I would of waited two more days

Brian R.
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El cliente no dejó un comentario.

paul L.
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El cliente no dejó un comentario.

Cynthia J.
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El cliente no dejó un comentario.

justin M.
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El cliente no dejó un comentario.

michel G.
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I dropped off the rental equipment the same day in a different location. I rented in Bonham to. Dropped off on Lindsey st in Norman ok. There's no record of rental equipment being dropped off and I keep getting called from U-Haul. I dropped equipment off. U-Haul agent parked the equipment for me and said he cleared in all was complete I could go. Now their saying I didn't return equipment.

susan A.
Clasificación:

The strap was cut on the dolly and we could not use it. They still charged us and said sorry. We will not be using U-Haul again. I know it's only 10 bucks but since it was defective they should not have charged us at all. Very unhappy.

john B.
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Just dropped it off.

Guy R.
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El cliente no dejó un comentario.

kenneth T.
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El cliente no dejó un comentario.

lee J.
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El cliente no dejó un comentario.

DAVID N.
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First time to work with these folks in Bonham TX they did a Great job getting everything taken care of!

Stephen O.
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El cliente no dejó un comentario.

Ron H.
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El cliente no dejó un comentario.

Judy P.
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El cliente no dejó un comentario.

Kristin W.
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El cliente no dejó un comentario.

shane B.
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I was given a piece of paper saying that I had to have this much gas in the tank when you turn it in and I did it had just barely a notch below 3 quarters of a tank which is where I was told from the McKinney location that had to be. Bonham U-Haul still charge me for gas.

John W.
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The staff was very helpful and friendly! Great trailer!

DIANNA L.
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El cliente no dejó un comentario.

jr F.
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El cliente no dejó un comentario.

DIANNA L.
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El cliente no dejó un comentario.

stephen A.
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Truck rental was great enough room in it.Took back truck paid cash for it but still got charge on debit card for it.its been 2 days what's going on

Julia B.
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El cliente no dejó un comentario.

Elizabeth B.
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El cliente no dejó un comentario.

sheridan B.
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The gentleman who helped us, had the most eexcellent customer service! I have never been so satisfied with a move before, in my life!

DELYSE R.
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Very helpful. Great customer service.

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