Customer Reviews for Bolen Rentals
(U-Haul Neighborhood Dealer)

226 reviews

210 N Union St   Council Grove, KS 66846

(620) 767-7655

Office Hours

  • Mon-Fri: 10 am–4:30 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/28/2024: 10:00 am - 3:00 pm

Services at this Location:

Contact Us

(620) 767-7655

210 N Union St
Council Grove, KS 66846

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–4:30 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/28/2024: 10:00 am - 3:00 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I cannot think of anything that needs to be changed to improve your business. I was very satisfied with the way everything was handled.

Roger Jimenez 
Rating:
5.0

Customer did not leave a comment.

trey hughs 
Rating:
5.0

Customer did not leave a comment.

dean elsen 
Rating:
5.0

Customer did not leave a comment.

John Roberts 
Rating:
5.0

Customer did not leave a comment.

ken daughtery 
Rating:
5.0

Customer did not leave a comment.

Tarah Fleischman 
Rating:
5.0

Customer did not leave a comment.

Gregory Skinner 
Rating:
5.0

Customer did not leave a comment.

andrew cairns 
Rating:
5.0

Customer did not leave a comment.

daniel sherwood 
Rating:
5.0

Customer did not leave a comment.

Alice Devine 
Rating:
5.0

Customer did not leave a comment.

marie holmes 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Casto 
Rating:
3.0

Customer did not leave a comment.

THOMAS BINGHAM 
Rating:
5.0

Customer did not leave a comment.

Joseph Canady 
Rating:
5.0

Customer did not leave a comment.

FREDERICK HEINLEIN 
Rating:
5.0

Bruce was excellent

Angela taylor 
Rating:
5.0

No improvements needed. Bruce is always helpful and friendly, and I’ve never had any problems with the equipment. Always a good experience!

Andrea Mitchell 
Rating:
3.0

You could make sure that the equipment is at the location requested not over 50 miles away so we don't have to pay for extra miles. I moved less than a mile and paid for 56 miles! NOT HAPPY!

Linda Paro 
Rating:
3.0

Customer did not leave a comment.

jon sawyer 
Rating:
5.0

Customer did not leave a comment.

Jon Sawyer 
Rating:
4.0

Went to drop it off, said they were open Saturday until noon, got there at 1153 no one atround.. had to use the after hours drop app, which is a pain when you're exhausted from moving.

Shane Jenkins 
Rating:
5.0

Customer did not leave a comment.

John Buczinski 
Rating:
5.0

Customer did not leave a comment.

Linwood Errickson 
Rating:
4.0

The pickup was easy. I did have trouble with the website, though. Even though my phone had location services enabled, I was not able to utilize the website because of location service pieces. I had a friend with me, so I was able to use her phone, but it did make things challenging.

Kaiesha Serbin 
Rating:
5.0

Location was great, truck was VERY rough.

rand Simmons 
Rating:
5.0

Customer did not leave a comment.

Linwood Errickson 
Rating:
5.0

Bruce was great! Located me the truck I needed in KS set up the reservation and everything went off without a hitch! Returned the truck to him using the after hours drop off. I would definitely recommend using Bruce over on line scheduling.

Travis Schweger 
Rating:
5.0

Customer did not leave a comment.

John Humphrey 
Rating:
3.0

Customer did not leave a comment.

Rick leshure 
Rating:
5.0

Very nice and helpful

Kristi Skinner 
Rating:
4.0

Customer did not leave a comment.

Mark Fowler 
Rating:
5.0

Customer did not leave a comment.

MICHAEL NIELSEN 
Rating:
5.0

Easy rental return.

Shelley Carroll 
Rating:
5.0

Honestly super happy with my experience have you used u-haul several times in the past, And this time was a much easier Experience. But I was a little confused about the total It was nowhere near what was estimated when I Picked up the truck, They added on convenience charges and extra charges for cleaning. Which was never told to me on the front end and it was a lot more expensive than I was planning on paying.

Severance Hill 
Rating:
5.0

Customer did not leave a comment.

Doug Wendel 
Rating:
5.0

Customer did not leave a comment.

preston fox 
Rating:
5.0

Customer did not leave a comment.

Craig Siebert 
Rating:
4.0

I marked Not Applicable on the ‘location clean and inviting’ because it wasn’t. It was being remodeled!

JANA FUNDERBURK 
Rating:
5.0

Very helpful and courteous.

Michael Gary 
Rating:
5.0

This is the second time I have used this site and would highly recommend them. They were professional, friendly, and helpful.

BRIAN BROWN 
Rating:
5.0

Customer did not leave a comment.

don thomas 
Rating:
5.0

Customer did not leave a comment.

Stacey Tischhauser 
Rating:
5.0

Customer did not leave a comment.

marsha hayes 
Rating:
5.0

Customer did not leave a comment.

Preston Fox 
Rating:
5.0

Wonderful customer service! Couldn't be happier with my experience.

Jason Dawson 
Rating:
5.0

Customer did not leave a comment.

TRAVIS GRIFFIN 
Rating:
5.0

Customer did not leave a comment.

COREY VIAR 
Rating:
5.0

Customer did not leave a comment.

Robert Falter 
Rating:
5.0

Customer did not leave a comment.

DAIVID CHILDS 
Rating:
5.0

If you have a Reservation for Truck have the Truck if not call and let the Customer know and dont try to charge more than what was quoted on Line

Roy Watkins 
Rating:
5.0

Customer did not leave a comment.

GARY KEPLEY 
Rating:
5.0

Customer did not leave a comment.

Matthew Williams 
Rating:
5.0

got first rate treatment - could not have been nicer or more helpful

ROBERT FOX 
Rating:
3.0

Customer did not leave a comment.

Chelsea Sidebottom 
Rating:
5.0

Customer did not leave a comment.

Victor Martinez 
Rating:
5.0

This was the best experience, ever! The truck was clean and easy to load. Everyone was very helpful! The truck got surprisingly good gas mileage and was easy to drive! I will definitely rent again!

toni schneider 
Rating:
5.0

Customer did not leave a comment.

Rilla Sill 
Rating:
5.0

Always fantastic. They work with times and schedules and help out as they can.

GINI MYERS 
Rating:
4.0

It was a fine pick up, the truck was just dirty. The cab had ashes in it, the floors were muddy, and the back of the truck had dirt and things left over from the previous user.

Jarrod Lemon 
Rating:
5.0

Customer did not leave a comment.

Tanner Buchman 
Rating:
5.0

As we were in a pinch, Bolen was SUPER helpful to us while we waited on repairs on our own truck. THANK YOU!

lexinet inc 
Rating:
5.0

Customer did not leave a comment.

Brandon Rosian 
Rating:
3.0

Customer did not leave a comment.

Rebekah Kryger 
Rating:
5.0

Customer did not leave a comment.

bracey lerner 
Rating:
5.0

Customer did not leave a comment.

bob kimbrell 
Rating:
4.0

Customer did not leave a comment.

virgil cobb 
Rating:
5.0

The local office was great help however they would not buy back my extra boxes as I was lead to believe. That is a promotion issue of U-Haul. I'm just glad I had just a few unused ones. The locations were not an issue it is the on-line aspect and promotion that is an issue.

Carl Jarboe 
Rating:
5.0

Customer did not leave a comment.

reda parker 
Rating:
2.0

Customer did not leave a comment.

Taylor Buehrle 
Rating:
5.0

Customer did not leave a comment.

Barbara Farwell 
Rating:
4.0

Customer did not leave a comment.

Sean Otto 
Rating:
4.0

Customer did not leave a comment.

jim henry 
Rating:
5.0

Customer did not leave a comment.

ERNIE WOOD 
Rating:
5.0

great service

Preston Fox 
Rating:
5.0

Customer did not leave a comment.

tom ohm 
Rating:
4.0

Customer did not leave a comment.

cary Gaston 
Rating:
5.0

Customer did not leave a comment.

randy ingmire 
Rating:
5.0

Customer did not leave a comment.

Jody Kelley 
Rating:
5.0

Great guy verry helpful

pat steere 
Rating:
5.0

Customer did not leave a comment.

Jon Wagner 
Rating:
5.0

Customer did not leave a comment.

Jon Wagner 
Rating:
5.0

Customer did not leave a comment.

Jon Wagner 
Rating:
5.0

Customer did not leave a comment.

KIM PITTS 
Rating:
5.0

Customer did not leave a comment.

don cauley 
Rating:
3.0

Customer did not leave a comment.

Dick Steinke 
Rating:
5.0

Everything was very good!

Doug Bradley 
Rating:
5.0

Customer did not leave a comment.

bruce sample 
Rating:
5.0

Customer did not leave a comment.

Boyd byers 
Rating:
5.0

Great service and very helpful.

dan cavalieri 
Rating:
5.0

Always clean orderly and friendly

Kristi Skinner 
Rating:
3.0

Customer did not leave a comment.

Doug CLOPTON 
Rating:
5.0

Customer did not leave a comment.

Kristi Skinner 
Rating:
5.0

Customer did not leave a comment.

perry crabb 
Rating:
5.0

Customer did not leave a comment.

roger heaton 
Rating:
5.0

Knew the owner, and he's a very nice guy and professional

Doug Haun 
Rating:
5.0

Great customer service!

matt noll 
Rating:
5.0

Customer did not leave a comment.

don harp 
Rating:
5.0

Awesome job well done and customer service was top notch

MICHAEL ELLIS 
Rating:
5.0

Customer did not leave a comment.

dale weimer 
Rating:
5.0

Customer did not leave a comment.

david fallon 
No reviews have been submitted for this location.

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