El cliente no dejó un comentario.Weston J.
Customer Reviews for Bobs Rental Center
(U-Haul Neighborhood Dealer)
West Sand Lake, NY 12196
Servicios en esta ubicación:
- Mon–Sat8 a. m. - 5 p. m.
- 2/2/2023: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Craig D.
El cliente no dejó un comentario.Russell S.
Good deal. Used the auto pick up by phone as it was Sunday and counter rental was closed. Glad I had my passport w/ me as a 2nd form of ID to scan. Overall a good experience and I would use this location and service again.Karen A.
El cliente no dejó un comentario.ROBERT L.
Bob was absolutely wonderful and offered friendly, professional assistance! Would definitely come back.Mark T.
El cliente no dejó un comentario.Janis H.
Truck even had brand new tiresDavid S.
El cliente no dejó un comentario.JENNIFER H.
Bob is very easy to deal with. Truck was clean and well maintained. Quick and easy location for what I needed was able to leave right on time.jack L.
Super helpful & friendly assistance!! I'm so glad I chose to use this uhaul locationâ€"the owner was great; I had never driven a truck before & he let me know I'd be fineâ€¦it was a stressful day moving but Bob helped me relax making my truck rental experience easy. Thx BobRICHELE C.
El cliente no dejó un comentario.AKHTAR P.
I loved the van! I was pleased that the controls were easy to use, and the vehicle so easy to operate. My only suggestion would be if you could find a way to add hand holds by the cargo doors. Being a petite person I had trouble getting in and out of the cargo space.Michele H.
Bob's was the only uhaul that helped me out with my move. Thank you so much.Tammy J.
El cliente no dejó un comentario.Susan W.
El cliente no dejó un comentario.William R.
El cliente no dejó un comentario.Jennifer B.
El cliente no dejó un comentario.Nicole D.
Friendly and helpful serviceLinda B.
I paid him $100 in cash because I had a debit card not a credit card and I see that my debit card was charge $51.75 so I paid $151.75 for a one day renter on a van that is $19.00 plus $50 dollars insurance.Alsheila A.
El cliente no dejó un comentario.Donna G.
El cliente no dejó un comentario.RANDY S.
El cliente no dejó un comentario.Leen W.
El cliente no dejó un comentario.Gina P.
The operator of Bob's Rental wasw very helpful and professional.John S.
El cliente no dejó un comentario.Jonathan A.
Nothing at this location. Bob was great.Michael P.
Always great customer service, friendly, convenient, have used Bobs for multiple moves throughout the yearsSusan R.
El cliente no dejó un comentario.JENNIFER B.
Very friendly service.Regina G.
El cliente no dejó un comentario.siobhan F.
El cliente no dejó un comentario.Todd B.
El cliente no dejó un comentario.Lucy A.
Bob was very helpful throughout the process-he went out of his way to make sure the van was ready for me. Will definitely return when I need to rent another van or truck. Much more streamlined than going downtown, though I have had good experiences there too. Thank you Bob!Jennifer M.
El cliente no dejó un comentario.Robert Y.
Nothing, bob from bobs rental is a true pleasure to do business with.PATRICK B.
El cliente no dejó un comentario.Garry J.
Quick, easy pick up of the truck. Bob was extremely helpful.Laura T.
Very helpful manager. Personally called to help me through the online pickup process.Susan B.
El cliente no dejó un comentario.JONGREGORY R.
Too expensive... But uhaul franchise was outstandingHoward L.
Bob is courteous, kind and professional consistently. We've been there several times and it's always the same great service!!RICHARD B.
Bob's Rentals has always rented good, clean equipment, BUT the U-Haul van was dirty, used Covid face mask, empty water bottle & general debris on the floor. Windshield has not been cleaned in a while.Nick F.
did not get the car trailer due to previous customer refused to return the carrier until 4 pm or later that day and I couldn't wait that long. So the trailer was not used.MARGARETLORD S.
El cliente no dejó un comentario.LEAHK D.
Close to my home easy and your process was step by step easy for me to followRobert M.
El cliente no dejó un comentario.colleen C.
The owner was nice and understanding.KYLE M.
El cliente no dejó un comentario.Anthony C.
El cliente no dejó un comentario.PAUL S.
Bob was excellent to deal with. Handled my return promptly and spent time chatting about the trailers performance and handling. Great shop and wonderful to work with. Overall experience very good, some attention on the website to make changes to add damages is in order. Online wait times are horrendousJAMES F.
El cliente no dejó un comentario.Ryan L.
Bob's Rental provided a great service at a great price. We'll be returning there for our rental needs.LeRoy T.
El cliente no dejó un comentario.Liz B.
This location has been outstanding with each and every interaction I've had.Liz B.
Drop off the worst people ever did not have to have it back until Saturday night they called to see when we were dropping off I told them maybe Friday night but was to late by the time we arrived in Virginia they texted me twice to see when we would get it back they told a customer they could rent it Saturday morning that was not right I got up Saturday morning to 2 more texted when we were coming needless to say the girl who check us in was si rude you need to check who you delivered with pick up was great other wise the rest was horribleJames M.
We couldn't have asked for better service - Bob was extremely helpfulGREGORYT K.
Bob was very friendly and helpful with setting my trailer rental up. Highly recommend!Brendan L.
Bob was very accommodating and easy to work with. He made the whole process very smooth.richard P.
El cliente no dejó un comentario.JAMES C F.
Price was too high. Next time I need a truck I will look for an alternative.JAMESC F.
El cliente no dejó un comentario.peter S.
El cliente no dejó un comentario.Lindsay H.
El cliente no dejó un comentario.MM T.
Nothing to be done. Great Service.james C.
Nothing; it was all good!ANDREW M.
Very customer-friendly very helpful highly recommend will definitely do business with him againMM T.
We had great luck with Bob and our uhaul we rented for the day. I had a hiccup when checking in online and Bob came right out to help me and make the process smooth for me! We will definitely use his services again!Alex R.
I was threatened to bring the 10ft uhaul back or else he â€œbobâ€ would call the police? I was paying for it and told him I would probably have it a full two days and wasn't sure how many miles I would need. I've used u haul many time and bob acted like I was using his own vehicle he is very stubborn and not to outgoing. Uhaul is great though and pretty affordable if your not going more than 50 milesTAYLOR D.
El cliente no dejó un comentario.Daniel S.
El cliente no dejó un comentario.SEANCHRISTOPHER D.
El cliente no dejó un comentario.Thomas M.
Great customer service.THOMASFIDELIS M.
Working with Bob was great. My problems were more with the website. I had multiple failures trying to track my reservation using the website. Bob stepped in and with me on the phone overrode some of the issues.Peter S.
I booked a truck in one location and was later told it was unavailable. I had to accommodate uhaul by going to the location of their choosing even thought I supposedly had a reservation. I originally booked the truck in downtown Albany. I was told I had to go to west sand lake.Mark B.
El cliente no dejó un comentario.charles R.
Very helpful !Elena I.
El cliente no dejó un comentario.Thomas D.
Bob was so helpful, we had problems scheduling our pick up online. Called him, he came to the door and took care of it. Excellent service!David G.
El cliente no dejó un comentario.Cathy B.
Bob was fantastic! He was very easy to communicate and get in touch with. He has a very small shop and you get to deal with him directly. The truck was really clean and practically brand new. We would recommend him again over any of the corporate sites. We will be back again!Stuart S.
excellent and courteous serviceStephen A.
El cliente no dejó un comentario.Theresa A.
It was such an easy process. The Owner of the was with and had us laughing the whole time. He's a great guy and a pleasure to rent from. He even came out to make sure the trailer was connected properly before we left. Great guy, great service. Will definitely go again!Christine G.
El cliente no dejó un comentario.Brian C.
I reserved my trailer online. Shortly after I received a call trying change my reservto downtown Albany. The reason I chose my location was for ease and convenience. Also I want to support small business. I was disappointed that uhaul was trying to change my location.William W.
Super easy check in and drop offPaul S.
Some sort of navigation system in the truck that was equipped to know what roads one can/cannot drive on would be nice.. Most GPS systems don't have this ability and driving around NYC w/o that crucial piece of information in your GPS is ... challenging..Stephen A.
Bob wasn't in on the Sunday AM of my truck return, but the lot had a clear parking space waiting for me right up front. I met Bob a few days prior on rental #1 of 2 and he was very courtiers and down to earth, a nice touch when renting from a national company - Thanks Bob & U-Haul for great sevice!MATTHEW W.
Bob was really personable and professional, just the kind of person & business that U-Haul should work with. I appreciated his timeliness and friendly manner. Thanks Bob & U-Haul!Matthew W.
Bob was very helpful; I would use and recommend this location again.John H.
Bob was great. He was very insightful when he recommended a one way rental and discussed the pros and cons. I am so glad listened because I drove through almost three hours of an intense snow storm. I was so thankful I didn't have a trailer behind me. Plus, what I saved on gas nearly covered the extra one way fee. Lastly, I didn't have to listen to a empty trailer clunking my 12 hr trip. I would recommend Bob.marianne W.
Bob was very nice and friendly. He explained everything to me. Really nice experienceMaria G.
Decent parking area for the trucks made it easier to return. Owner very personable. Nice location.Kate M.
El cliente no dejó un comentario.James S.
I am unable to give a review of this place aside from that it looked well maintained. I dropped the truck rental off by completing the self-return option.shawn G.
El cliente no dejó un comentario.Leonard S.
Bob was great! He installed hitchball for me and had everything I needed. Excellent service! The place to go!Christopher Y.
The website check-in did not allow us to get the truck after hours. I called Bob and he left his family to kindly sign us in via the computer. He was very thoughtful and friendly. I highly recommend them!!!Marianne D.
I'm not sure you could improve on anything. The service was excellent.William P.