Comentarios de los clientes para Bobs Automotive Repair

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Bobs Automotive Repair

Clasificación general:

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Fernando G.
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El cliente no dejó un comentario.

WEIMIN W.
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El cliente no dejó un comentario.

John R.
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I booked the 10' truck for 24/7 Truck Share pick-up at 7am. But when I arrived that morning, U-Haul changed the pick-up time to 9am (Bob's opening time). Worse yet, U-Haul did not email me before doing so. At 9am, I picked up the truck with 24/7 Truck Share, without seeing anyone. So it is unclear why U-Haul had to unilaterally change my reservation. I don't think Bob's had anything to do with this, but I am sharing here because it occurred at Bob's location.

Jeffrey K.
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The person I delt with was not friendly. Apparently he's very protective about his parking. I didn't feel taken care of at all. Would not recommend. I will be renting from official locations moving forward. Just generally got the feeling that he didn't care about the rental business/.

JEGIL K.
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El cliente no dejó un comentario.

David R.
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First drop was great. Nice guy. The second trailer I dropped late on Saturday and put in a parking spot. But obviously he followed up just great. Thank you. Definitely will use both locations again next month. Dave.

Ivan C.
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Customer service was awful.I had to say good morning twice for the man to reply back.

Alexander A.
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Owner would not let me keep my vehicle in his empty lot and he expected me to take the U-Haul vehicle and my own at the same time by myself. He cost me 90 minutes of my 6 hour rental period and charged me an extra fee for being 30 minutes late. I would never recommend this location and will be contesting his unauthorized charges.

URIISRAEL B.
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I was ripped of. Drove 14 miles returned the truck 3 hours early and was charged 7,50 for gas. I returned vehicle with the same amount of gas that I received crooked

James W.
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1) Employee at this location didn't understand the idea of online check-in, and had taken the keys out of the dropbox to hold inside. 2) handtruck / dolly were not placed inside the van, so you also need to ask for them as they were not loaded 3) The above two issues caused a delay of about 20-30 minutes. 4) No one tells you that if you submit the online return info after you have returned home, you may get billed for an extra day.

Brian H.
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El cliente no dejó un comentario.

David C.
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There was no guarantee of a truck being available at that location. Also, online reservation indicated no rental was available the weekend of Aug 1-2, so I rented Aug 3 but went to the location on Sunday Aug 2 to see if a truck was there and rentable. It turns out there was. The local rep put me in touch with the Northeast manager, Adam, who was very helpful and met my needs. Everything after that was smooth.

ANDREWH A.
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The man that helped us was very rude.

Sandeep N.
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El cliente no dejó un comentario.

Arash S.
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El cliente no dejó un comentario.

Lee J.
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Extremely rude staff member. Would not let me park my car in his empty parking lot and instead made me park on the street, forcing me to rush so I did not get a ticket. This is the least customer service oriented car rental I have ever had.

Monica S.
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Used the online pick up and drop off - very easy and convenient! Adam was very helpful and easy to contact with quesitons. Will definitely use Uhaul Manhasset again.

jeremy F.
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El cliente no dejó un comentario.

Jennifer H.
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El cliente no dejó un comentario.

anthony C.
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El cliente no dejó un comentario.

Moises O.
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El cliente no dejó un comentario.

danielle B.
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Poor customer service. Not friendly.

stylianos P.
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El cliente no dejó un comentario.

Roopesh G.
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El cliente no dejó un comentario.

Tom G.
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El cliente no dejó un comentario.

anthony C.
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El cliente no dejó un comentario.

Anthony M.
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El cliente no dejó un comentario.

Patricia B.
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El cliente no dejó un comentario.

David M.
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This was a very poor experience. The pick up process was completely disorganized and I was standing in the rain not able to get into the car for nearly an hour. Customer service agents on the phone were extremely unhelpful and it was like prying teeth trying to get them to come up with a solution. I'm not sure I'll be using U haul after this experience unless this is remedied somehow.

Edmund L.
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I rented a truck to move (for a total of 5 hours), and watched additional charges incur weeks after, and charges rack up on my credit card. It made me feel ill. There weren't any explanations as to what I was being charged for, just money charged to my credit card. I had to call U-Haul multiple times, and some of the charges were errors. Scary feeling when someone has your credit card number, and charges as they please.

andrew K.
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El cliente no dejó un comentario.

Mario A.
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El cliente no dejó un comentario.

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