Customer Reviews for Bobs 66 LLC
(U-Haul Neighborhood Dealer)

510 reviews

11496 Dorsett Rd   Maryland Heights, MO 63043
(Serving Maryland Heights for nearly 50 years)

(314) 739-4927

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(314) 739-4927

11496 Dorsett Rd
Maryland Heights, MO 63043
(Serving Maryland Heights for nearly 50 years)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Craig Butts 
Rating:
5.0

Customer did not leave a comment.

donna alvey 
Rating:
5.0

Customer did not leave a comment.

Hunter Hays 
Rating:
5.0

Customer did not leave a comment.

Michael Anderson 
Rating:
4.0

The 24/7 "Pickup My Truck" process via app & web was a disaster. Took 3 phone calls to Customer Support to finally get our truck. Rating pickup process = F.

Troy Steffenson 
Rating:
5.0

Very good service, fast, easy and courteous,

DANNY FAUPEL 
Rating:
4.0

Customer did not leave a comment.

Frank Ligon 
Rating:
4.0

Customer did not leave a comment.

Steve Ellis 
Rating:
5.0

Customer did not leave a comment.

Melissa Keith 
Rating:
5.0

All around great location and experience!

Mary Massie 
Rating:
5.0

Customer did not leave a comment.

Kenneth Caldwell 
Rating:
5.0

Very easy to talk with, not a salesperson BUT a Customer service person, This will be my go to U haul dealer

Richard Claspill 
Rating:
5.0

Customer did not leave a comment.

Tyanna Lemmitt 
Rating:
5.0

Very helpful and friendly location! Thank you!

Cynthia Sobo 
Rating:
4.0

Customer did not leave a comment.

Eric Lavine 
Rating:
5.0

Fantastic service at Bob's 66 LLC!

Gregory Bersch 
Rating:
3.0

Pre pick up instructions on process with lock box and turning knob from lock to unlock. Not apparent. Otherwise convienent and practical. Low tire pressure annoying and had to fill up in freezing weather.

Gustavo Silva 
Rating:
5.0

Customer did not leave a comment.

Mark Farmer 
Rating:
5.0

Customer did not leave a comment.

Precious Rutlin 
Rating:
5.0

Customer did not leave a comment.

Myka Buenaflor 
Rating:
5.0

It was very nice service.

Chandra Sekhar 
Rating:
4.0

Customer did not leave a comment.

Darniece Davis 
Rating:
5.0

Executives at dorsett office were friendly and helped me with my request…. Thanks team

Mohan Natekar 
Rating:
5.0

Amazing service . Quick and friendly

Tona Crouch 
Rating:
4.0

Customer did not leave a comment.

STANLEY WUEBBELS 
Rating:
5.0

Customer did not leave a comment.

Raman Radzkou 
Rating:
5.0

Very helpful, made the experience very easy--both on pick up and return.

Margaret Dittrich 
Rating:
4.0

Online return.

Sofia Patel 
Rating:
5.0

Best rental truck I’ve ever used, only 7k miles!

Daniel Fleig 
Rating:
5.0

Great place to rent from. Always friendly and helpful!

Sean Massie 
Rating:
5.0

Great, personable service.

James Taylor 
Rating:
5.0

Very Friendly, no problem dropping off.

ROBERT KOCHANSKI 
Rating:
5.0

Quick n easy

Jasmine Martin 
Rating:
5.0

Customer did not leave a comment.

Russell Ball 
Rating:
5.0

The staff was great

benjamin bacon 
Rating:
5.0

Customer did not leave a comment.

Sanjay Prusty 
Rating:
3.0

Place is going through remodeling so hard to judge appearance. Friendly staff.

kevin shrum 
Rating:
5.0

Just want to know why I got a second charge after I paid the rental fee?? The trailer was returned before the 24 hrs period.

Brigido Lopez 
Rating:
5.0

Customer did not leave a comment.

Gregory Brewer 
Rating:
5.0

Customer did not leave a comment.

THOMAS COCHRAN 
Rating:
3.0

Customer did not leave a comment.

Dion Austin 
Rating:
3.0

Customer did not leave a comment.

Lauren Caballero 
Rating:
4.0

Fast easy and convenient, friendly staff and great service

Ralph Blackwell 
Rating:
5.0

This is by far our favorite UHaul location in Saint Louis. We are repeat customers. The people at this location take the time to speak with us, are honest and very pleasant to deal with. We truly appreciate their exceptional service! Brian is the best!

Nicole Khan 
Rating:
5.0

The online check in is the worst thing ever. I am very good with technology so it’s not like I didn’t understand what was going on it just takes forever. They ask you a millions things and then you have to wait to be approved. It took 20 minutes. Why bother putting in your license before cause you’ll just have to do it again. I’ve never been so annoyed. Save yourself the hassle and just check in during normal business hours. At least give a heads up of the process before hand. I will never use this service again.

Mary Cross 
Rating:
5.0

Bobs 66 was great to deal with

MARIA KREBS 
Rating:
1.0

Customer did not leave a comment.

Hydeia Smith 
Rating:
5.0

Friendly people and very helpful

Dustin Smith 
Rating:
5.0

Customer did not leave a comment.

Robert Gore 
Rating:
5.0

Very friendly and definitely would rent from them again if Uhaul is needed

Katherine Lehmann 
Rating:
5.0

Customer did not leave a comment.

donna alvey 
Rating:
3.0

Customer did not leave a comment.

Paul Maring 
Rating:
5.0

Customer did not leave a comment.

Yimeng Ma 
Rating:
5.0

Very helpful stuff. After dropping the keys to the box I realized that I forgot my phone in the truck. This morning I came by and they had it waiting for me. Thank you all.

Alexander Goldis 
Rating:
5.0

Customer did not leave a comment.

Donna Keown 
Rating:
5.0

Customer did not leave a comment.

Bruce Johnson 
Rating:
5.0

Great service! Would recommend a 100 times! Thanks for all support all the way.

ILYNA KASHUBA 
Rating:
5.0

I walked back to my house, very conveniently located.

Adria Concannon 
Rating:
5.0

Thank you again, y'all business and expertise makes an easier move for me and my family!

WILLIAM BURGETT 
Rating:
5.0

Customer did not leave a comment.

Joshua Smith 
Rating:
5.0

Despite the fact that the vehicle I wanted to rent was stolen overnight, the team onsite were able to find me a better alternative at the same price. They were friendly and and the process to get in and out was a breeze.

Golan Remi 
Rating:
5.0

The Trailer definitely helped us with our move by making it easier... Thank you!

WILLIAM BURGETT 
Rating:
1.0

I picked up the rental on E although the paperwork stated it was full. I told the guy n he said it’s fine just bring it back that way. Now I’m charge a ridiculous amount and the lady was rude about it when I called at the Maryland heights location: uhaul customer service is horrible. I absolutely would never recommend services.

Cameron Bonds 
Rating:
3.0

Customer did not leave a comment.

Kim Davis 
Rating:
5.0

Customer did not leave a comment.

James Miller 
Rating:
5.0

Customer did not leave a comment.

Mary Nelson 
Rating:
4.0

The lady Ashley was nice to me and have great customer service

Derrick Wilson 
Rating:
2.0

Customer did not leave a comment.

james tomik 
Rating:
4.0

Customer did not leave a comment.

Phuc Pham 
Rating:
5.0

Post a sign for large keys drop off after hours

JANICE LUTHER 
Rating:
3.0

Customer did not leave a comment.

Cheryl Burkhardt 
Rating:
5.0

Exceptional service on pickup and drop-off. Friendly and efficient staff. Truck was very clean and in great condition.

Terese Finan 
Rating:
5.0

Customer did not leave a comment.

Mackenzie Wester 
Rating:
5.0

Customer did not leave a comment.

lammon gardner 
Rating:
1.0

The key fob would not fit in the key box

ALEXIS LACOUR 
Rating:
5.0

Great service

Steve Evans 
Rating:
5.0

Customer did not leave a comment.

Michael Gandlmayr 
Rating:
5.0

I've rented a truck there twice and both times it was a good experience even with dropping them back off after hours.

James Taylor 
Rating:
3.0

I ordered garment boxes when I made the reservation, but they had none when I got there. The woman taking reservations acted as though we were an inconvenience.

Amanda Hutson 
Rating:
5.0

Customer did not leave a comment.

Mark Cohen 
Rating:
5.0

Customer did not leave a comment.

Stephen Haggarton 
Rating:
3.0

Customer did not leave a comment.

Scott Carter 
Rating:
5.0

Customer did not leave a comment.

Zachary Boner 
Rating:
5.0

I've rented here twice and both times had a great experience. The customer service is great and the trucks are in great shape. Would highly recommend Bob's 66!

Linda Strittmatter 
Rating:
5.0

Customer did not leave a comment.

Anneka Moline 
Rating:
5.0

Customer did not leave a comment.

Margaret Rotarius 
Rating:
5.0

Very nice and friendly staff

BRIAN WOODS 
Rating:
4.0

Customer did not leave a comment.

Nancy Barger 
Rating:
5.0

Customer did not leave a comment.

Charles Soffner 
Rating:
5.0

Customer did not leave a comment.

Brian Skamra 
Rating:
5.0

Customer did not leave a comment.

James Nelp 
Rating:
5.0

Customer did not leave a comment.

Holly Conarro-Swanson 
Rating:
5.0

Customer did not leave a comment.

James Miller 
Rating:
5.0

Customer did not leave a comment.

Blake Lynch 
Rating:
5.0

Fasr and efficient service.

EDWARD GAMAYO 
Rating:
5.0

The young man who assisted us was very friendly, helpful, and professional

Patrick Kussman 
Rating:
5.0

Very friendly, fast, and helpful

Joshua Wolf 
Rating:
5.0

I've been dealing with Bob's 66 for many years. They know their business and are always helpful. Keep up the good work!

Charles Ludwig 
Rating:
2.0

I ordered a dolly and paid for it. There was not one in the truck. And the leasing lady is rude and unfriendly.

Dannie Williams 
Rating:
5.0

The online check-in was a wonderful experience! The truck was clean, I even edited my reservation the day of and they had a smaller truck available. I highly recommend this location.

Stephanie Eslinger 
No reviews have been submitted for this location.

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