Very frustrating. Messy bed of van. Employee told me to drop off key and then do drop off on phone but phone drop off required pics that I couldn't take because I dropped off the key already !!!Michael R.
Customer Reviews for Bobby Ts Garage
(Distribuidor de U-Haul del vecindario)
Southborough, MA 01772
Services at this Location:
- Lun. - vie.: 9 a. m. - 6 p. m.
- Sáb.: 9 a. m. - 4 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Took too long to check out - rep took 5 minutes before acknowledging me, then had computer issues for 10-15 min. Person who hooked trailer up wore no mask and was smoking a cigarette the whole time. After returning the trailer I told them it was back, they said ok, but got a call the next day asking about it's return.EDMOND G.
El cliente no dejó un comentario.JONATHAN S.
There was NO DOLLY in the truck and I would.like a refund for that.Donna M.
El cliente no dejó un comentario.Brian B.
El cliente no dejó un comentario.Les M.
Amanda was fabulous and efficient and friendly to arrange the rental. She extra cleaned the vehicle prior to my departure. This is the place to rent from, even if you have to drive a few miles.DAVID L.
El cliente no dejó un comentario.Scott D.
I have ordered a truck with Dolly, got only truck with full of snow on it. There is no proper cleaning..... I was charged for Dolly which I didn't get. So embarrassingSivaramakrishna A.
El cliente no dejó un comentario.Nicholas O.
Terrible service. My car was broken on the road. So, I was not able to return the equipment at the due date. The lady at the drop off location called me on the return due date and asked me to return the equipment. I explained the situation to her and mentioned that I know that I have to pay $20 per extra day, based on my contract. But, she kept pushing me to return the equipment. She kept calling me over and over again, while I had explained to her that I can return it as soon as my car is fixed. Such a rude person! Furthermore, after I returned the equipment, she did not mention the charges due to late return. I just realized that my credit card was charged without my consent more that what I expected. I called her for clarifications and left a voice message, but never heard back. I have used U haul quite a few times and I have never had such a terrible experience. I am afraid I will use U haul anymore.MOHAMMAD TAGHI N.
El cliente no dejó un comentario.MARK B.
After being told FROM ANOTHER SITE 2 DAYS IN A ROW 4 TRIPS to the other site. The trailer still wasn't ready they said I could go down 15 miles to Bobby's they have one or wait another hour plus tire changing time n then they weren't even sure . Thing is got a call before pick up date to confirm the trailer still was needed I said yes I will be in at 9am ish got there trailer tire low n bald. Said I would come in at noon. Got there at noon and tire still wasn't replaced. Said i will see you 9ish on Thurs for there still not fixed I said see you after 1030 got there at 1030 n it wasn't done. Sure Glad I went to the Second place The husband wife n team helped me a lot to get back to Wis .DAVID F.
Honor the pick up time. We had meetings and were late to work because they were over a half hour late and the process to get the uhaul took fifteen minutes. Also we reserved moving blankets and we didn't get them.ROBIN G.
El cliente no dejó un comentario.Marybeth S.
their was a used mask left in the uhaul I refused to touch and the distributor was not knowledgeable. also their was no sign or marking for the proper designation of where to go for the rentaldamon L.
Amanda was very helpful. Small and cozy place.Maressa P.
all goodGERALD M.
El cliente no dejó un comentario.Mohammed A.
Provide the necessary accessory items to your location agents.ANDREW S.
El cliente no dejó un comentario.CATHLEEN K.
El cliente no dejó un comentario.SCOTT M.
El cliente no dejó un comentario.AMANDA T.